Last updated: 2026-07-25

RELIABILITY SCORE: 71/100 (GOOD)

2024 Cadillac XT4 Reliability Report

Name: 2024 Cadillac XT4
Brand: Cadillac

The 2024 Cadillac XT4 scores 71/100 ("Good"). With 1 recall and 28 owner complaints, reliability is acceptable but not class-leading.

Full Breakdown Compare Models

Recalls

Complaints

Complaint Rate

12.5per 10,000 sold

Est. Repair Cost

N/A

Detailed Score Breakdown

Complaint Severity64/100

Component-weighted complaints normalized by sales volume

Repair Costs60/100

Independent repair cost ratings

Recall Impact88/100

Recall count weighted by severity

Issue Diversity84/100

Breadth of reported problem categories

The Verdict

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues to Watch

ELECTRICAL SYSTEM (7)
FUEL/PROPULSION SYSTEM (4)
SERVICE BRAKES (4)

Generation & Refresh (US)

Refresh Year

2024 received a 2024 facelift update for the First generation (XT4).

Changes: Restyled front end; Updated interior with a 33-inch curved LED touchscreen display; Optional 13-speaker AKG stereo system; Upgrade of Wi-Fi hotspot to 5G.
Year 6 in this generation (2019–present).
1st generation XT4 (US).

What this means for buyers

Refresh years bring updates but can also introduce new issues. Check early recall data before buying.

2019: First generation (XT4) Launch

Generation start — new platform.

2024: This Model Year (Refresh)

2024 received a 2024 facelift update for the First generation (XT4).

Should You Buy the 2024 Cadillac XT4?

At 71/100, the 2024 Cadillac XT4 lands in "Good" territory — acceptable, but not class-leading. 2024 received a 2024 facelift update for the First generation (XT4).

Its complaint rate of 12.5 per 10,000 vehicles sold runs above the SUV segment average of 7.3. The most common reports involve electrical system (7).

Get a pre-purchase inspection on any used example, with extra attention to electrical system (7). An extended warranty is worth pricing out.

Compared to the 2025 Cadillac XT4, which scored 1 points higher. See also the 2023 Cadillac XT4 for an earlier comparison.

Pros

+Acceptable reliability score
+Low recall count
+Well-established generation
+Only 28 complaints reported

Cons

−Above-average complaint rate for SUV
−ELECTRICAL SYSTEM issues reported (7 complaints)
−FUEL/PROPULSION SYSTEM: That the 2024 Cadillac XT4 experiences issues with the fuel pump driver control... (4 complaints)

Compare 2024 Cadillac XT4 With

2024 Mercedes-Benz GLB

Reliability: 72/100

Good

2024 BMW X1

Reliability: 68/100

Good

2024 Audi Q3

Reliability: 75/100

Good

2024 Volvo XC40

Reliability: 64/100

Good

2024 Lexus NX

Reliability: 77/100

Good

Common Problem Categories

Safety

LOW RISK

1 manufacturer recall issued

Other

HIGH RISK

ELECTRICAL SYSTEM (7)
FUEL/PROPULSION SYSTEM (4)

See detailed breakdown by component ↓

Recall Overview

recall on record

The 2024 Cadillac XT4 carries 1 recall — a low count. Authorized dealers repair any open recall free of charge, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

12.5

per 10,000 sold

Segment avg: 7.3

LowAvgHigh

Moderate

Safety Incidents

Crashes

Fires

Injuries

Deaths

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2024 Cadillac XT4 Recall Details

1 recall has been issued for the 2024 Cadillac XT4. All recall repairs are performed free of charge at authorized dealerships.

24V5750002024-08-01

EQUIPMENT

General Motors, LLC (GM) is recalling certain 2024 Cadillac XT4 and Chevrolet Malibu vehicles. The vehicles may have the wrong owner's manual in the glove box. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 225, "Child Restraint Anchorage Systems."

Consequence

The wrong owner's manual may contain inaccurate information about vehicle functions and other safety relevant information, which could lead to improper operation of the vehicle and increase the risk of a crash or injury.

Remedy

Dealers will provide owners with the correct manual, free of charge. Owner notification letters were mailed August 26, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006 and Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454040.

VIN History Report

Buying a used 2024 Cadillac XT4? Check its history first

Every 2024 Cadillac XT4 has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Accidents
Open Recalls
Title History
Odometer Rollback

2024 Cadillac XT4 NHTSA Safety Ratings

Crash Test Results by Configuration (expand)

Gas Powertrain

Rollover risk: 16.7%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger)Seat Belt Load Limiters (Driver, Front Passenger, 2nd row)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger)Knee (Driver, Front Passenger)Additional Air Bags (None)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (2nd row)Safety Power Windows (Anti-Pinch) (Standard/Optional)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger/Roof)

View full safety data on NHTSA.gov →

Cadillac XT4Repair Costs & Maintenance

Maintenance Rating

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Used Buying Checklist

Key things to inspect or verify before purchasing a 2024 Cadillac XT4.

Test for unexpected activation of Automatic Emergency Braking system
Check for proper function of fuel pump driver control module
Inspect for any transmission slipping or clunking noises
Verify backup camera functionality in low-light conditions
Ensure steering wheel alignment and check for lateral pull
Check for high-pitched squealing under light braking at low speeds

2024 Cadillac XT4 Common Problems by Component

28 owner complaints grouped by vehicle system.

ELECTRICAL SYSTEM (7)FUEL/PROPULSION SYSTEM (4)SERVICE BRAKES (4)FORWARD COLLISION AVOIDANCE (3)POWER TRAIN (3)STEERING (2)VISIBILITY/WIPER (2)AIR BAGS (1)Other (2)

ELECTRICAL SYSTEM

7 complaints

Owners report multiple electrical system issues with the 2024 Cadillac XT4, including unexpected activation of the Automatic Emergency Braking system and sudden vehicle shutdowns while driving. Complaints frequently mention that the vehicle's infotainment and dashboard screens go black, and drivers experience a loss of braking and steering control. These issues often occur at various speeds, including highway driving, and in some cases, the vehicle stalls or decelerates rapidly. Several complaints note that these problems have persisted despite attempts at dealership repairs, with some vehicles affected as early as 3,000 miles. Safety implications are significant, with owners describing near-miss accidents and situations where the vehicle's behavior could lead to collisions or loss of control.

7 complaints total

FUEL/PROPULSION SYSTEM

4 complaints

Owners report that the 2024 Cadillac XT4 experiences issues with the fuel pump driver control module, leading to vehicle stalling. Complaints frequently mention the vehicle shutting off suddenly, both while driving and when stationary, with no prior warning signs. Affected vehicles often cannot be shifted into neutral, complicating towing and creating potential traffic hazards. These incidents typically occur without any dashboard alerts, and multiple owners describe needing to have the vehicle towed to a dealership for module replacement. The stalling problem poses a safety risk, particularly if it occurs in traffic, as it may obstruct traffic flow and increase the risk of accidents.

4 complaints total

SERVICE BRAKES

4 complaintsSafety-related

Owners of the 2024 Cadillac XT4 frequently report issues with the vehicle's automatic braking systems. Complaints often describe unexpected engagement of the Automatic Emergency Braking (AEB) system, leading to sudden stops without obstructions, sometimes referred to as "phantom braking." One incident involved a crash when the AEB engaged at an intersection, resulting in a rear-end collision. Additionally, there are reports of high-pitched squealing noises under light braking at low speeds, particularly during initial stops of the day. These issues have been noted from the time of vehicle purchase, with some owners indicating that dealers have acknowledged the problems but have not provided permanent solutions. Safety implications are significant, especially with the potential for rear-end collisions due to unexpected braking.

4 complaints total1 crash

FORWARD COLLISION AVOIDANCE (3 complaints)

FORWARD COLLISION AVOIDANCE

3 complaints

Owners report unexpected activation of the automatic emergency braking system in the 2024 Cadillac XT4, often when there are no obstacles or vehicles in the path. Complaints frequently mention sudden braking at various speeds, including approximately 53 mph, and multiple incidents occurring both in forward and reverse. These unexpected activations have almost resulted in rear-end collisions, with one owner specifically noting a near-miss with a Mack dump truck. Some owners have experienced these issues multiple times over a few months, and they describe instances where the vehicle was taken to a dealership for inspection and reprogramming, yet the problem persisted. The safety implications are significant, as sudden braking without cause poses a risk of accidents, particularly if other vehicles are following closely.

3 complaints total

POWER TRAIN (3 complaints)

POWER TRAIN

3 complaints

Owners report several power train issues with the 2024 Cadillac XT4, primarily involving transmission and braking anomalies. Complaints frequently mention transmission slipping, clunking noises, and sudden deceleration where the vehicle abruptly slows down from highway speeds, sometimes accompanied by multiple warning lights, including service transmission and engine warnings. These issues often appear shortly after purchase, with one owner noting problems within 45 days. Safety implications are significant, as unexpected braking and loss of power can lead to dangerous situations on highways. Potential buyers should be aware of these reported issues and consider the associated risks.

3 complaints total

STEERING (2 complaints)

STEERING

2 complaints

Owners report issues with the 2024 Cadillac XT4's steering, particularly involving the front-end suspension and steering assembly. Complaints frequently mention failures of the front struts and mounts, with replacements occurring around 29,968 to 35,740 miles. Symptoms include severe lateral steering pull and a misaligned steering wheel position, leading to handling instability. There is also a report of a temporary inability to turn the steering wheel, which resolved after restarting the vehicle. Safety implications include extreme handling instability on public roads, though no crashes or injuries are reported.

2 complaints total

VISIBILITY/WIPER (2 complaints)

VISIBILITY/WIPER

2 complaints

Owners of the 2024 Cadillac XT4 report issues with visibility systems, specifically the backup camera and front windows. The backup camera is described as non-functional at night, displaying a black screen in low-light conditions, which some owners note was present from the time of leasing. Additionally, there are reports of the front driver’s and passenger’s windows appearing hazy or milky in sunlight, with no accompanying warning messages. These issues are noted shortly after purchase, around July 2024, and may pose safety concerns, particularly the backup camera problem, when driving in dark environments. Buyers considering this vehicle should be aware of these visibility-related complaints.

2 complaints total

AIR BAGS (1 complaints)

AIR BAGS

1 complaintSafety-related

2025-04-12Crash reported2 injuries

I am submitting this complaint to report a significant safety system failure in my 2025 Cadillac XT4 during an accident that occurred on April 12, 2025, in Dallas, Texas. During the incident: •The Anti-lock Braking System (ABS) did not activate, and I was unable to stop in time to avoid a collision. •Neither the driver nor passenger airbags deployed, despite sufficient impact that should have triggered deployment. •OnStar Automatic Crash Response did not activate, nor was I contacted by any emergency response service through the vehicle. None of the vehicle’s safety systems functioned during this event, despite being standard factory-installed features. My XT4 had no warning lights or diagnostic messages indicating any malfunction prior to the crash. This failure closely resembles previous complaints noted in NHTSA filings (e.g., ABS sensor failures, OnStar module failures, and the 2025 XT4 passenger airbag recall). I am extremely concerned that this may point to a broader defect within the model line’s safety infrastructure, including collision sensors, electronic communication systems, or airbag deployment logic. I respectfully request that NHTSA investigate whether a defect exists in the braking or airbag systems, particularly where no safety features activate in a crash. I would be willing to provide repair records, crash photos, and allow the vehicle to be inspected if needed. Thank you for your attention and for helping to ensure driver safety through proper oversight.

ENGINE (1 complaints)

ENGINE

1 complaint

2024-05-04

Driving to a local car wash, I stopped at a traffic light. When I tried to accelerate the transmission warning and power reduction waring flashed on HUD. I could not drive or place the car in reverse, the car had lost all its mobility. I had to let the car coast downhill to pull the car to the side of a busy street. I was fortunate this did not happen on a congested highway, but regardless the inability to move a car off a busy street is an extreme safety hazard. The vehicle needed towed, and after 31 one days was returned to me, four days later while on the highway bolts were falling off the undercarriage of the vehicle. Upon further inspection the rear exhaust bracket had fallen off and was missing 3 bolts.

BACK OVER PREVENTION (1 complaints)

BACK OVER PREVENTION

1 complaint

2023-09-01

GM/Cadillac removed the Front Parking Assist and cameras from the 2024 XT4 Cadillac. We were unaware that the vehicle did no have this now basic feature and almost bumped into another vehicle. This feature was in all other years of this vehicle and GM decided to leave it out without notifying purchasers of this. Why would any major manufacturer make a vehicle less safe than pervious versions. GM needs to retrofit all models of the 2024 XT4 with Front Parking Assist to ensure a child or other object in front of the car does not get run over.

When Do 2024 Cadillac XT4 Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

29,000–36,000 milesSteering and suspension failures

3,000–7,700 milesElectrical system failures

Best & Worst Cadillac XT4 Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Cadillac XT4 Years to Buy

Based on reliability index score

The best Cadillac XT4 year is 2026 with a reliability score of 76/100, rated good. Other strong picks include 2023 (75/100) and 2025 (72/100).

Top Pick

Good

Cadillac XT4 Years to Avoid

No Cadillac XT4 years are statistical outliers in our data.

All model years score consistently well. The Cadillac XT4 maintains one of the highest industry standards for long-term durability across its entire production span.

See full Cadillac XT4 years-to-avoid analysis

Cadillac XT4 Reliability Score Trend

Cadillac XT4 reliability has remained consistent across model years, averaging 72/100.

Scores 0–100. Higher is better. Current year highlighted.

Cadillac XT4 reliability scores by year
Year	Score	Rating
2019	70/100	Good
2020	68/100	Good
2021	71/100	Good
2022	72/100	Good
2023	75/100	Good
2024	71/100	Good
2025	72/100	Good
2026	76/100	Good

Cadillac XT4 Reliability Compared to Other Years

Reliability scores compared across model years
Year	Score	vs Prior Year	Rating	Recalls	Complaints
2026	76/100	+4	Good	0	0
2025	72/100	+1	Good	1	9
2024(selected)	71/100	-4	Good	1	28
2023	75/100	+3	Good	0	12
2022	72/100	+1	Good	1	3
2021	71/100	+3	Good	1	12
2020	68/100	-2	Good	5	17
2019	70/100	—	Good	3	20

Frequently Asked Questions

Is the 2024 Cadillac XT4 reliable?

The 2024 Cadillac XT4 has a "Good" reliability rating with a score of 71/100. It is reasonably reliable with 1 recall and 28 owner complaints, though some issues have been reported.

What are the most common problems with the 2024 Cadillac XT4?

The most commonly reported problems with the 2024 Cadillac XT4 include: ELECTRICAL SYSTEM (7 complaints), FUEL/PROPULSION SYSTEM (4 complaints), SERVICE BRAKES (4 complaints), FORWARD COLLISION AVOIDANCE (3 complaints), POWER TRAIN (3 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.

How many recalls does the 2024 Cadillac XT4 have?

The 2024 Cadillac XT4 has 1 recall on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.

Is the 2024 Cadillac XT4 expensive to maintain?

The 2024 Cadillac XT4 should have average maintenance costs for its class. With a reliability score of 71/100, some repairs may be needed, but overall ownership costs are manageable.

Don’t buy a 2024 Cadillac XT4 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Affiliate link — we may earn a commission at no cost to you.

Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

80–100: Excellent— Top-tier reliability, minimal issues
60–79: Good— Reliable with some minor concerns
40–59: Mixed— Notable issues, research before buying
0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

Get notified when new recalls or reliability data is added for the Cadillac XT4.

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