Last updated: 2026-10-10

RELIABILITY SCORE: 75/100 (GOOD)

2023 Cadillac XT4 Reliability Report

The 2023 Cadillac XT4 has a good reliability standing and no recalls, but owners report transmission shift problems and phantom braking.

Full Breakdown Compare Models

Recalls

Complaints

Complaint Rate

5.3per 10,000 sold

Est. Repair Cost

N/A

Detailed Score Breakdown

Complaint Severity71/100

Component-weighted complaints normalized by sales volume

Repair Costs60/100

Independent repair cost ratings

Recall Impact100/100

Recall count weighted by severity

Issue Diversity78/100

Breadth of reported problem categories

The Verdict

Consider

Good standing with no recalls, unlike 2022 and 2024, though owners report 9th-gear shift trouble and phantom braking.

Top Issues to Watch

POWER TRAIN (4)
FORWARD COLLISION AVOIDANCE (2)
ELECTRICAL SYSTEM (2)

Generation & Refresh (US)

Post-Redesign (Year 5)

2023 is year 5 of the First generation (XT4).

Redesigned for the 2019 model year.
Well-established in its generation — most early issues should be resolved.
A refresh arrives in 2024.
1st generation XT4 (US).

What this means for buyers

Well into the generation cycle — most design and manufacturing issues should be resolved by now.

2019: First generation (XT4) Launch

Generation start — new platform.

2023: This Model Year

2023 is year 5 of the First generation (XT4).

2024: Mid-Cycle Refresh

Updated features and styling tweaks.

Should You Buy the 2023 Cadillac XT4?

Yes, this is one of the better XT4 years. Its standing is good, above average among 2023 SUVs and among the stronger of the eight scored XT4 years. Owners filed 12 complaints, and federal recall records list no recalls. The 2022 and 2024 years both rate worse, and each has one recall on file.

The transmission draws the most complaints. The 9-speed automatic often will not reach 9th gear until the driver taps a paddle shifter or flips to manual and back. A GM bulletin calls this normal, and dealer reprogramming did not fix it. One owner reported the car shutting off while driving and refusing to go into gear. Two owners describe phantom braking from around 3,000 miles, including a full stop on the freeway when traffic ahead only slowed. Dealers could not reproduce it. Two others report infotainment sound and turn-signal clicks cutting out at startup.

Test drive on the freeway and in slowing traffic. Check how the transmission shifts, and ask for service records covering braking, transmission, and electrical repairs.

Compared to the 2024 Cadillac XT4, which scored 4 points lower. See also the 2022 Cadillac XT4 for an earlier comparison.

Pros

+Acceptable reliability score
+No recalls issued
+Below-average complaint rate for SUV

Cons

−POWER TRAIN: 9-speed automatic often refuses to shift into 9th gear on its own (4 complaints)
−FORWARD COLLISION AVOIDANCE: Phantom braking is the main complaint (2 complaints)

Compare 2023 Cadillac XT4 With

2023 Mercedes-Benz GLB

Reliability: 74/100

Good

2023 BMW X1

Reliability: 64/100

Good

2023 Audi Q3

Reliability: 74/100

Good

2023 Volvo XC40

Reliability: 48/100

Mixed

2023 Lexus NX

Reliability: 77/100

Good

Common Problem Categories

Other

HIGH RISK

POWER TRAIN (4)
FORWARD COLLISION AVOIDANCE (2)

See detailed breakdown by component ↓

Recall Overview

recalls on record

No recalls are on record for the 2023 Cadillac XT4 — uncommon, and a strong signal of manufacturing quality.

NHTSA.gov →

Complaint Breakdown

5.3

per 10,000 sold

Segment avg: 11.3

LowAvgHigh

Low

Safety Incidents

Crashes

Fires

Injuries

Deaths

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

VIN History Report

Buying a used 2023 Cadillac XT4? Check its history first

Power train problems lead owner complaints about the 2023 Cadillac XT4, and 0 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.

Accidents
Open Recalls
Title History
Odometer Rollback

2023 Cadillac XT4 NHTSA Safety Ratings

Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 4/5

Rollover risk: 16.7%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger)Seat Belt Load Limiters (Driver, Front Passenger)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger)Knee (Driver, Front Passenger)Additional Air Bags (N/A)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (2nd row)Safety Power Windows (Anti-Pinch) (Standard/Optional)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger/Roof)

View full safety data on NHTSA.gov →

Cadillac XT4Repair Costs & Maintenance

Maintenance Rating

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Used Buying Checklist

Key things to inspect or verify before purchasing a 2023 Cadillac XT4.

Cruise steadily at highway speed and confirm the transmission shifts into 9th gear without paddle or manual-mode input.
Slow to a stop several times in city traffic and feel for jerks or clunks in the lower gears.
Ask for service records showing transmission reprogramming or repeat visits for shifting complaints.
Follow traffic on a busy road and highway and watch for sudden automatic braking with no real hazard.
Start the car and check that infotainment audio and turn-signal clicks both work right away.
Make several left turns and confirm the turn signal cancels by itself each time.
Check service history for stalling, battery, or alternator repairs, and ask whether the car has ever shut off while driving.

2023 Cadillac XT4 Common Problems by Component

12 owner complaints grouped by vehicle system.

POWER TRAIN (4)FORWARD COLLISION AVOIDANCE (2)ELECTRICAL SYSTEM (2)SERVICE BRAKES (1)FUEL/PROPULSION SYSTEM (1)ENGINE (1)UNKNOWN OR OTHER (1)

POWER TRAIN

4 complaints

The 9-speed automatic often refuses to shift into 9th gear on its own. It engages only after a paddle-shifter upshift or a quick switch to manual mode and back, which hurts fuel economy. Dealer reprogramming has not fixed it, and a GM bulletin calls the behavior normal. Other reports describe jerky shifts in gears 1 to 3 while slowing, like a clutch popping, starting from new at under 5,000 miles. One report describes the car shutting off while driving and refusing to go into gear, with a battery warning. That means a sudden loss of power in traffic.

4 complaints total

FORWARD COLLISION AVOIDANCE

2 complaints

Phantom braking is the main complaint. The car brakes on its own at various speeds with no real hazard ahead, starting at around 3,000 miles, and dealers have not been able to reproduce it. On the freeway, the system has braked all the way to a stop when the car ahead only slowed. It would not let the driver keep going until the car had fully stopped. A sudden stop like that at highway speed creates a real risk of being rear-ended by traffic behind.

2 complaints total

ELECTRICAL SYSTEM

2 complaints

All sound from the infotainment system can cut out at startup even though the screen stays on. The turn-signal clicking goes silent at the same time, and the auto stop feature may stop working too. A manual system reboot brings everything back, but the fault has returned on separate days. In another report, the turn signal fails to cancel after a left turn. Losing turn-signal sounds and cancellation is flagged as a safety concern while driving.

2 complaints total

SERVICE BRAKES (1 complaints)

SERVICE BRAKES

1 complaint

2025-07-17

Auto Emergency Braking {AEB} applies itself without any operator input and without cause for the brakes to engage, it can happen at any time at any speed without warning and throws everyone and everything in the vehicle abruptly forward as if you were in a crash, this is a very problematic issue that can make the vehicle at slow speeds to be rear ended because of the abrupt stop and also to be out of control at high speeds and causing severe injuries or death !!!! I am not the only person that has had this issue !!!!

FUEL/PROPULSION SYSTEM (1 complaints)

FUEL/PROPULSION SYSTEM

1 complaint

2025-03-19

My 2023 XT4 had a fuel module failure. I was driving along a busy highway at 50 MPH when i lost complete power. Now i see on the Cadillac forum, many people are having problems with the Cadillac XT4. According to the towing company it happens all the times. I also read on the forum other people were told this too by towing companies. This is Dangerous and you could be left in the middle of a intersection and be T-boned. Shame on Cadillac for not caring. We have another XT4 in the household and now are afraid to drive. My car is currently being repaired. so at this time i do not have a repair invoice. Its still at Sheehan Cadillac Pompano Beach fla.

ENGINE (1 complaints)

ENGINE

1 complaint

2024-09-06

Fuel Pump module failed in middle of a busy intersection that could have caused a major life threatening crash.

UNKNOWN OR OTHER (1 complaints)

UNKNOWN OR OTHER

1 complaint

2023-07-11

Rear back half of sunroof exploded. I removed the glass so it would not fly out and hit other cars or people. It could have been very dangerous if the sunroof was open when it shattered.

Best & Worst Cadillac XT4 Years

Best Cadillac XT4 Years to Buy

Based on reliability index score

Top Pick

Good

2023

(Current Model)

0Recalls

12Complaints

Good

2022

1Recalls

3Complaints

Good

2024

1Recalls

28Complaints

Cadillac XT4 Years to Avoid

No Cadillac XT4 years are statistical outliers in our data.

Scores stay between 68 and 76 across 8 scored model years.

See full Cadillac XT4 years-to-avoid analysis

Cadillac XT4 Reliability Score Trend

Scores 0–100. Higher is better. Current year highlighted.

Cadillac XT4 reliability scores by year
Year	Score	Rating
2019	70/100	Good
2020	68/100	Good
2021	71/100	Good
2022	72/100	Good
2023	75/100	Good
2024	71/100	Good
2025	72/100	Good
2026	76/100	Good

Cadillac XT4 Reliability Compared to Other Years

Reliability scores compared across model years
Year	Score	vs Prior Year	Rating	Recalls	Complaints
2026	76/100	+4	Good	0	0
2025	72/100	+1	Good	1	9
2024	71/100	-4	Good	1	28
2023(selected)	75/100	+3	Good	0	12
2022	72/100	+1	Good	1	3
2021	71/100	+3	Good	1	12
2020	68/100	-2	Good	5	17
2019	70/100	—	Good	3	20

Frequently Asked Questions

Is the 2023 Cadillac XT4 reliable?

Yes, it rates good overall. It scores above average against other 2023 SUVs and ranks among the stronger of the eight scored XT4 years. Federal recall records show no recalls, and owners filed 12 complaints. The main concerns are transmission behavior, phantom braking, and some electrical faults.

What are the most common problems with the 2023 Cadillac XT4?

The power train leads with 4 complaints, mostly the 9-speed automatic not shifting into 9th gear on its own. Forward collision avoidance and the electrical system each have 2 complaints. These involve phantom braking and infotainment sound or turn-signal sounds dropping out at startup.

Does the 2023 Cadillac XT4 have transmission problems?

Some owners report them. The most common is the automatic holding out of 9th gear until a paddle upshift. Others describe jerky shifts in gears 1 to 3 while slowing, starting under 5,000 miles. One reported the car shutting off and refusing to go into gear, with a battery warning.

Does the 2023 Cadillac XT4 have phantom braking problems?

Two owners report it. The car brakes on its own with no hazard ahead, starting around 3,000 miles, and dealers could not reproduce it. One said the system braked to a full stop on the freeway when the car ahead only slowed, which risks being rear-ended.

Is the 2023 Cadillac XT4 better than the 2022 or 2024?

By standing, yes. The 2022 and 2024 both rate good but worse than the 2023, and each has one recall on file. The 2023 has none. The 2024 has far more complaints at 28, though a newer year has had less time to collect them than older ones.

Don’t buy a 2023 Cadillac XT4 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How we score the 2023 Cadillac XT4

Of the four inputs behind this score, the 2023 Cadillac XT4 does best on recall impact (100/100) and worst on repair costs (60/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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