Last updated: 2026-07-25
2023 Cadillac XT4 Reliability Report
The 2023 Cadillac XT4 scores 75/100 ("Good"). With 0 recalls and 12 owner complaints, reliability is acceptable but not class-leading.
Recalls
0
Complaints
12
Complaint Rate
5.3per 10,000 sold
Est. Repair Cost
N/A
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- POWER TRAIN (4)
- FORWARD COLLISION AVOIDANCE (2)
- ELECTRICAL SYSTEM (2)
Generation & Refresh (US)
2023 is year 5 of the First generation (XT4).
- Redesigned for the 2019 model year.
- Well-established in its generation — most early issues should be resolved.
- A refresh arrives in 2024.
- 1st generation XT4 (US).
What this means for buyers
Well into the generation cycle — most design and manufacturing issues should be resolved by now.
2019: First generation (XT4) Launch
Generation start — new platform.
2023: This Model Year
2023 is year 5 of the First generation (XT4).
2024: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2023 Cadillac XT4?
At 75/100, the 2023 Cadillac XT4 lands in "Good" territory — acceptable, but not class-leading. 2023 is year 5 of the First generation (XT4).
Owners log 12 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.
Get a pre-purchase inspection on any used example, with extra attention to power train (4). An extended warranty is worth pricing out.
Compared to the 2024 Cadillac XT4, which scored 4 points lower. See also the 2022 Cadillac XT4 for an earlier comparison.
Pros
- +Acceptable reliability score
- +No recalls issued
- +Below-average complaint rate for SUV
Cons
- −POWER TRAIN issues reported (4 complaints)
- −FORWARD COLLISION AVOIDANCE issues reported (2 complaints)
Compare 2023 Cadillac XT4 With
2023 Mercedes-Benz GLB
Reliability: 74/100
2023 BMW X1
Reliability: 64/100
2023 Audi Q3
Reliability: 74/100
2023 Volvo XC40
Reliability: 48/100
2023 Lexus NX
Reliability: 77/100
Common Problem Categories
Other
HIGH RISK- POWER TRAIN (4)
- FORWARD COLLISION AVOIDANCE (2)
Recall Overview
0
recalls on record
No recalls are on record for the 2023 Cadillac XT4 — uncommon, and a strong signal of manufacturing quality.
NHTSA.gov →Complaint Breakdown
5.3
per 10,000 soldSegment avg: 11.3
Safety Incidents
0
Crashes
0
Fires
0
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
Buying a used 2023 Cadillac XT4? Check its history first
Every 2023 Cadillac XT4 has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2023 Cadillac XT4 NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 16.7%
Safety Technologies
Cadillac XT4Repair Costs & Maintenance
Maintenance Rating
3Maintenance rating: 3 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2023 Cadillac XT4.
Test drive to check for smooth shifting in lower gears (1-3)
Verify transmission shifts to 9th gear automatically
Inspect forward collision avoidance system for phantom braking
Check infotainment system for sound and functionality
Ensure turn signal canceler works after left-hand turns
Confirm no unexpected power loss during operation
2023 Cadillac XT4 Common Problems by Component
12 owner complaints grouped by vehicle system.
POWER TRAIN
4 complaintsOwners of the 2023 Cadillac XT4 frequently report issues with the vehicle's 9-speed automatic transmission not engaging 9th gear automatically, requiring manual intervention to shift properly. Complaints also describe a lack of smooth shifting in the lower gears (1-3) during deceleration, with a jerking sensation as if a clutch is popping. These transmission issues are reported to occur consistently from the time of purchase, with one vehicle having fewer than 5,000 miles. One owner also reports a separate incident where the vehicle unexpectedly powers off while driving, citing a potential battery or alternator issue. No crashes or fires are reported in these complaints, but the sudden loss of power while driving may pose a safety risk.
FORWARD COLLISION AVOIDANCE
2 complaintsOwners of the 2023 Cadillac XT4 report issues with the forward collision avoidance system, specifically involving unexpected braking events. Complaints frequently mention the vehicle engaging in phantom braking, where the car unexpectedly brakes without an apparent obstacle, even at freeway speeds. These incidents typically occur around 3,000 miles of usage. Safety implications are notable, as sudden stops on the freeway could increase the risk of rear-end collisions. Prospective buyers should be aware of these reports, as owners describe the system as potentially hazardous when it misinterprets driving conditions.
ELECTRICAL SYSTEM
2 complaintsOwners report issues with the electrical system of the 2023 Cadillac XT4, primarily involving the infotainment system and turn signal functionality. Complaints frequently mention that the infotainment system produces no sound and that turn indicator sounds are absent, which also affects the auto stop function. These issues have required owners to manually reset the system to restore functionality. Additionally, the turn signal canceler fails to work after left-hand turns. Safety implications are noted due to the lack of audible turn signals, which could potentially lead to miscommunication with other drivers. The complaints do not specify mileage, but the issues have occurred on multiple occasions for the affected vehicles.
SERVICE BRAKES (1 complaints)
SERVICE BRAKES
1 complaintAuto Emergency Braking {AEB} applies itself without any operator input and without cause for the brakes to engage, it can happen at any time at any speed without warning and throws everyone and everything in the vehicle abruptly forward as if you were in a crash, this is a very problematic issue that can make the vehicle at slow speeds to be rear ended because of the abrupt stop and also to be out of control at high speeds and causing severe injuries or death !!!! I am not the only person that has had this issue !!!!
FUEL/PROPULSION SYSTEM (1 complaints)
FUEL/PROPULSION SYSTEM
1 complaintMy 2023 XT4 had a fuel module failure. I was driving along a busy highway at 50 MPH when i lost complete power. Now i see on the Cadillac forum, many people are having problems with the Cadillac XT4. According to the towing company it happens all the times. I also read on the forum other people were told this too by towing companies. This is Dangerous and you could be left in the middle of a intersection and be T-boned. Shame on Cadillac for not caring. We have another XT4 in the household and now are afraid to drive. My car is currently being repaired. so at this time i do not have a repair invoice. Its still at Sheehan Cadillac Pompano Beach fla.
ENGINE (1 complaints)
ENGINE
1 complaintFuel Pump module failed in middle of a busy intersection that could have caused a major life threatening crash.
UNKNOWN OR OTHER (1 complaints)
UNKNOWN OR OTHER
1 complaintRear back half of sunroof exploded. I removed the glass so it would not fly out and hit other cars or people. It could have been very dangerous if the sunroof was open when it shattered.
When Do 2023 Cadillac XT4 Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Cadillac XT4 Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Cadillac XT4 Years to Buy
Based on reliability index scoreThe best Cadillac XT4 year is 2026 with a reliability score of 76/100, rated good. Other strong picks include 2023 (75/100) and 2025 (72/100).
2026
2023
(Current Model)
2025
Cadillac XT4 Years to Avoid
No Cadillac XT4 years are statistical outliers in our data.
All model years score consistently well. The Cadillac XT4 maintains one of the highest industry standards for long-term durability across its entire production span.
Cadillac XT4 Reliability Score Trend
Cadillac XT4 reliability has remained consistent across model years, averaging 72/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2019 | 70/100 | Good |
| 2020 | 68/100 | Good |
| 2021 | 71/100 | Good |
| 2022 | 72/100 | Good |
| 2023 | 75/100 | Good |
| 2024 | 71/100 | Good |
| 2025 | 72/100 | Good |
| 2026 | 76/100 | Good |
Cadillac XT4 Reliability Compared to Other Years
Frequently Asked Questions
Is the 2023 Cadillac XT4 reliable?
What are the most common problems with the 2023 Cadillac XT4?
How many recalls does the 2023 Cadillac XT4 have?
Is the 2023 Cadillac XT4 expensive to maintain?
Don’t buy a 2023 Cadillac XT4 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
Get notified when new recalls or reliability data is added for the Cadillac XT4.
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