2024 Buick Enclave Reliability Report

After sitting in a parking lot for 6 days the radio receiver assembly (infotainment control module / head unit) in my 2024 Buick Enclave completely failed with a "no power" condition. The screen is blank, there is no audio output, no response to any controls, and the system does not power on even after multiple power cycles or battery disconnects. The dealer diagnosed the need for a full replacement of the radio receiver assembly. The part is currently on national backorder with an unknown delivery date, so the failed component remains installed in the vehicle and is available for inspection upon request. The failure disables multiple critical safety-related features, including: The rear backup camera (no image when shifting into Reverse) Audible turn-signal chimes and warning alerts Navigation system (including real-time traffic and hazard information) This creates a significant safety risk during low-speed maneuvers (such as parking or reversing) and reduces overall situational awareness while driving. The issue occurred on a nearly new leased vehicle (leased November 13, 2023) with only 54,781 miles. Yes. My authorized Buick dealer fully diagnosed the issue and confirmed the complete loss of power to the radio receiver assembly. They attempted basic troubleshooting (power cycles, etc.) with no success and determined that a full replacement of the radio receiver assembly is required. The dealer also noted the part is on indefinite backorder. The vehicle has been inspected and diagnosed by my authorized Buick dealership's service department. General Motors Customer Assistance has been notified and is aware of the issue.No inspection has been performed by police or insurance representatives. There were no warning lamps, messages, or prior symptoms. The failure occurred suddenly and without warning after the vehicle sat unused for only 6 days in a parking lot. One day the infotainment system worked normally; the next time zero power to it.

The contact owns a 2024 Buick Enclave. The contact stated while his wife was driving 45 MPH, she heard a loud noise coming from the engine. a dealer was contacted. No warning lights illuminated. a dealer was contacted. The vehicle was taken a dealer where it was diagnosed that front exhaust seals was damaged. The vehicle was not repaired. The manufacturer was notified of the failure, and they opened a case. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was 44,000.

I own a 2024 Buick Enclave Avenir the steering wheel has a Whining Noise when vehicle is in motion or standing when turning the steering wheel. The Air Bag is in the steering wheel I am concerned if there is a problem with the steering wheel if the Air Bag could eject from the steering wheel causing an accident when vehicle is in motion. Took it to my dealership following is an E-mail sent to me. Even though it's built in late 2023 it's a 2024. So that bulletin doesn't pertain to your vehicle, but I will ask today if there is a 2024 Buick Enclave Avenir on the lot and I'll try to see but if there's no 2024, I have to wait to see what GM says because that bulletin doesn't work for your newer vehicle. Also, the 2023 Buick Enclave is different when it comes to the steering. For example, a 2023 Buick enclave has a bulletin #PIT5987: Whining Noise from Steering - (Feb 17, 2023) that is a whining noise from the steering but that only pertains to a 2022-2023. Thats what service manager acquired about if the 2024 would follow that same bulletin ---Date of manufacture of my Buick was December 2023.