Last updated: 2026-03-27
2020 Audi E-Tron Reliability Report
The 2020 Audi E-Tron scores 62/100 ("Good"). With 4 recalls and 1 owner complaints, reliability is acceptable but not class-leading.
Recalls
4
Complaints
1
Complaint Rate
1.4
per 10k sold
Est. Annual Cost
$987
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ELECTRICAL SYSTEM (3)
Generation & Refresh (US)
2020 is year 2 of the First generation (2019).
- Redesigned for the 2019 model year.
- A refresh arrives in 2023.
- 1st generation E-Tron (US).
What this means for buyers
Year 2 is typically a safer pick than the first model year — early issues are more likely to be identified, but the platform is still new.
If you're comparing prices, check 2019 (redesign year) vs 2020+ pricing and recalls.
2019: First generation (2019) Launch
Generation start — new platform.
2020: This Model Year
2020 is year 2 of the First generation (2019).
2023: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2020 Audi E-Tron?
The 2020 Audi E-Tron scores 62/100 ("Good"), placing it in acceptable but not class-leading territory. 2020 is year 2 of the First generation (2019).
With 1 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to electrical system and electrical system (1). An extended warranty may provide additional peace of mind.
Compared to the 2021 Audi E-Tron, which scored 7 points lower. See also the 2019 Audi E-Tron for an earlier comparison.
Pros
- +Acceptable reliability score
- +Below-average complaint rate for SUV
- +5-star NHTSA crash rating
Cons
- −Moderate recall count
- −ELECTRICAL SYSTEM: Several issues with the electrical system of the 2020 Audi E-Tron (3 complaints)
Compare 2020 Audi E-Tron With
2020 Tesla Model Y
Reliability: 46/100
2020 Tesla Model X
Reliability: 51/100
2020 BMW X5
Reliability: 56/100
2020 Lexus RX
Reliability: 86/100
2020 Porsche Cayenne
Reliability: 58/100
Common Problem Categories
Safety
LOW RISK- 4 manufacturer recalls issued
Other
MODERATE- ELECTRICAL SYSTEM (3)
- UNKNOWN OR OTHER (1)
Recall Overview
4
recalls on record
The 2020 Audi E-Tron has 4 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.
NHTSA.gov →Complaint Breakdown
1.4
per 10k soldSegment avg: 18.1
Safety Incidents
0
Crashes
0
Fires
0
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2020 Audi E-Tron Recall Details
4 recalls have been issued for the 2020 Audi E-Tron. All recall repairs are performed free of charge at authorized dealerships.
BACK OVER PREVENTION
Volkswagen Group of America, Inc. (Audi) is recalling certain 2019-2026 vehicles. Please see the recall report for a complete list of models. A software error may prevent the rearview camera image from displaying as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the software, free of charge. Owner notification letters were mailed January 14, 2026. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 90TV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 23, 2025.
ELECTRICAL SYSTEM
Volkswagen Group of America, Inc. (Audi) is recalling certain 2020-2022 E-Tron Sportback Quattro and 2019-2022 E-Tron Quattro vehicles. Certain high-voltage battery modules may overheat.
Consequence
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install onboard diagnostic software to monitor battery module performance, and replace affected battery modules where necessary, free of charge. Owner notification letters were mailed April 3, 2025. Owners may contact Audi customer at 1-800-253-2834. Audi's numbers for this recall are 93U9 and 93V2.
ELECTRICAL SYSTEM
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 RS e-tron GT, e-tron GT, Q4 e-tron Sportback, Q4 e-tron, 2020-2021 Audi A8, 2019-2024 e-tron Quattro, 2020-2024 e-tron Sportback Quattro, Q5, and 2021-2022 A7 vehicles. When using the industrial 220V/240V plug at the 100% charge setting, some home power outlets may be incapable of handling the electrical current required to utilize the compact charging system, causing the outlet or charging cable to overheat.
Consequence
An overheated outlet or charging cable can increase the risk of a fire.
Remedy
Owners are advised not to use the 220V/240V compact/portable charging cable and only use the 110V home charging cable or public charging stations. Dealers will supply a new 220V/240V compact/portable charging cable with an incorporated temperature sensor, free of charge. Owner notification letters were mailed on March 28, 2024. Owners may contact Audi customer service at 1-800-253-2834. Audi's numbers for this recall are 93U6 and 93U8.
2020 Audi E-Tron NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 9.2%
Safety Technologies
Audi E-Tron Repair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$987
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2020 Audi E-Tron Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Brake Hose Replacement | $174 – $202 |
| Pre-Purchase Car Inspection | $275 – $403 |
| Power Mirror Switch Replacement | $268 – $321 |
| HVAC Air Door Actuator Replacement | $1,176 – $1,243 |
| Exhaust Manifold Replacement | $2,042 – $2,672 |
| Engine Control Module (ECM) Replacement | $1,414 – $1,471 |
| Transmission Leak Inspection | $76 – $112 |
| Instrument Cluster Replacement | $3,606 – $3,678 |
| Wheel Speed Sensor Replacement | $153 – $224 |
| Air Conditioning Refrigerant Pressure Sensor Replacement | $510 – $610 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2020 Audi E-Tron.
Check for sunroof leaks and inspect interior electronics for water damage
Test drive to ensure no loss of power or 'drive system malfunction' warnings
Verify functionality of the SOS feature and phone app connectivity
Confirm completion of all recall work and inquire about any unresolved recalls
Inspect for signs of overheating and verify cooling system functionality
Buying a 2020 E-Tron? Check Its History First
Every 2020 Audi E-Tron has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
Affiliate link — we may earn a commission at no cost to you.
2020 Audi E-Tron Common Problems by Component
1 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
3 complaintsOwners report several issues with the electrical system of the 2020 Audi E-Tron. A recurring problem involves the sunroof leaking, which leads to water exposure on interior electronics, although not all vehicles are covered under the related warranty extension. Another issue is the failure of the "Con box," which disables the SOS feature and phone app connectivity, often following battery voltage events or software resets, and occurs around 38,000 miles. Multiple owners also describe a severe loss of power while driving, with the vehicle displaying "drive system malfunction" and "electrical system malfunction" warnings, typically around 35,000 miles. This power loss can result in the inability to accelerate, requiring the vehicle to be towed, and poses significant safety risks if it occurs at high speeds or in traffic. Such issues are critical for potential buyers to consider, especially given the reported mileage ranges and the potential for sudden vehicle shutdowns.
UNKNOWN OR OTHER
1 complaintI have been dealing with an unresolved recall issue on my Audi for over a year. Despite numerous attempts to contact Audi Atlanta, I have not received any meaningful assistance. Each time I call, I’m told that a solution has not yet been provided for the recall. Additionally, my vehicle has experienced multiple issues, including overheating. Audi Atlanta has been unable to diagnose or resolve the problem, even after keeping the car for several days on multiple occasions. Most recently, water has begun leaking into the interior, and this issue also remains unfixed. I have tried repeatedly to reach out to Audi Atlanta, but my calls are now being ignored. This ongoing lack of support is extremely frustrating. My vehicle is rapidly depreciating, and I’m unable to sell it due to the unresolved recall. I feel completely abandoned by the dealership and Audi as a brand. I am requesting immediate assistance in resolving these issues.
When Do 2020 Audi E-Tron Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Audi E-Tron Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Audi E-Tron Years to Buy
Based on reliability index scoreThe best Audi E-Tron year is 2020 with a reliability score of 62/100, rated good. Other strong picks include 2021 (55/100) and 2025 (50/100).
2020
(Current Model)
2021
2025
Audi E-Tron Years to Avoid
No Audi E-Tron years are statistical outliers in our data.
All model years score consistently well. The Audi E-Tron maintains one of the highest industry standards for long-term durability across its entire production span.
Audi E-Tron Reliability Score Trend
Audi E-Tron reliability has remained consistent across model years, averaging 51/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 50/100 | Mixed |
| 2019 | 48/100 | Mixed |
| 2020 | 62/100 | Good |
| 2021 | 55/100 | Mixed |
| 2022 | 49/100 | Mixed |
| 2023 | 46/100 | Mixed |
| 2024 | 48/100 | Mixed |
| 2025 | 50/100 | Mixed |
Audi E-Tron Reliability Compared to Other Years
2020 Audi E-Tron Common Questions
10 questions from 2020 Audi E-Tron owners.
Obd2 reads error
Obd2 will not read only says error after battrie arck Nothing More than a month
This Repair Pal shop will only use OEM parts and not aftermarket
Endurance warranty participates in Repairpals network and uses them as Certified Repair shops. This repair pals shop will not use the parts provided by Endurance (aftermarket) and will only use OEM to provide the 12k mile warranty. Is this right? More than a month
Light indicator
What does a triangle with exclamation point in it light mean? Started today
Why would Audi A4 smell like gas while car is running?
Why would Audi A4 smell like gas while car is running? More than a week
camshaft position sensor
i've been looking for the camshaft position sensor for my 1992 audi s4. I believe that it is hiding behind the timing belt cover and timing gear but I'm not sure and don't wanna rip it all apart and have it be somewhere else. if someone can help tell me where this sensor is and how I can get to it.
Frequently Asked Questions
Is the 2020 Audi E-Tron reliable?
What are the most common problems with the 2020 Audi E-Tron?
How many recalls does the 2020 Audi E-Tron have?
Is the 2020 Audi E-Tron expensive to maintain?
Don’t buy a 2020 Audi E-Tron without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
Affiliate link — we may earn a commission at no cost to you.
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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