Last updated: 2026-03-04

2024 Volkswagen Atlas Reliability Score & Common Problems
The 2024 Volkswagen Atlas scores 54/100 ("Mixed"). With 14 recalls and 209 owner complaints, buyers should proceed with caution.
2024 received a 2024 refresh update for the First generation (2017).
Recalls
14
Complaints
209
Complaint Rate
28.8
per 10k sold
Above avgEst. Annual Cost
N/A
Major Repair Risk
N/A
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Mixed reliability — proceed with caution and budget for repairs.
Top Issues
14 recalls on record
Generation & Refresh (US)
2024 received a 2024 refresh update for the First generation (2017).
- Changes: Redesigned front and rear clip; Heavily revised interior design; Electronic shift-by-wire gear selector; 10.3-inch digital gauge cluster; 12.0-inch touchscreen infotainment system; Dropped VR6 engine option.
- Year 7 in this generation (2018–2024).
- 1st generation Atlas (US).
What this means for buyers
Refresh years bring updates but can also introduce new issues. Check early recall data before buying.
First generation (2017)
Should You Buy the 2024 Volkswagen Atlas?
The 2024 Volkswagen Atlas scores 54/100 ("Mixed"). Buyers should proceed with caution. 2024 received a 2024 refresh update for the First generation (2017).
With 209 owner complaints and 14 recalls, the complaint volume is above average. Reported issues — particularly in electrical system (54) — can be costly to repair.
An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on electrical system (54) is essential before committing.
Compared to the 2025 Volkswagen Atlas, which scored 11 points higher. See also the 2023 Volkswagen Atlas for an earlier comparison.
Pros
- 5-star NHTSA crash rating
- Well-established generation
Cons
- Below-average reliability score
- Above-average recall count
- Above-average complaint rate for SUV
- ELECTRICAL SYSTEM: Infotainment center and sensor malfunctions (54 complaints)
- 3 fire incidents reported in owner complaints
Compare 2024 Volkswagen Atlas With
2024 Toyota Highlander
Score: 67/100
2024 Ford Explorer
Score: 73/100
2024 Honda Pilot
Score: 72/100
2024 Hyundai Palisade
Score: 63/100
2024 Chevrolet Traverse
Score: 73/100
Common Problem Categories
Safety
- 14 manufacturer recalls issued
Other
- ELECTRICAL SYSTEM (54)
- UNKNOWN OR OTHER (28)
- SERVICE BRAKES (27)
- POWER TRAIN (19)
- ENGINE (14)
- VISIBILITY/WIPER (11)
- FORWARD COLLISION AVOIDANCE (8)
- VEHICLE SPEED CONTROL (7)
- AIR BAGS (7)
- BACK OVER PREVENTION (5)
- STRUCTURE (5)
- STEERING (5)
- EXTERIOR LIGHTING (4)
- LANE DEPARTURE (3)
- SEAT BELTS (3)
- ENGINE AND ENGINE COOLING (2)
- FUEL SYSTEM (1)
- SEATS (1)
- FUEL/PROPULSION SYSTEM (1)
- SUSPENSION (1)
- EQUIPMENT (1)
- PARKING BRAKE (1)
- VISIBILITY (1)
Recall Overview
14
recalls on record
The 2024 Volkswagen Atlas has 14 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
28.8
per 10k soldSegment avg: 8.2
Safety Incidents
Crashes
8
Fires
3
Injuries
10
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Volkswagen Atlas Recall Details
14 recalls have been issued for the 2024 Volkswagen Atlas. All recall repairs are performed free of charge at authorized dealerships.
SERVICE BRAKES, SUSPENSION
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
BACK OVER PREVENTION
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas Cross Sport and Atlas vehicles. A software error may cause the rearview camera image to become distorted when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A distorted rearview camera image can reduce the driver's view of what is behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the camera control unit software, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 91SB.
ENGINE
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2024-2025 Atlas and Atlas Cross Sport vehicles. The engine cover may have been improperly installed after vehicle service, allowing it to come loose and contact hot engine surfaces.
Consequence
A loose engine cover that contacts hot surfaces in the engine compartment can melt, increasing the risk of a fire.
Remedy
Dealers will remove the engine cover, free of charge. Owner notification letters were mailed March 7, 2025. Owners may contact Volkswagen customer service at 800-893-5298. Volkswagen's number for this recall is 10X5.
2024 Volkswagen Atlas NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 15.9%
Safety Technologies
Volkswagen Atlas Repair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2024 Volkswagen Atlas Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Noise Diagnosis | $182 – $268 |
| Battery Test | $56 – $82 |
| Oil Pump Replacement | $1,250 – $1,516 |
| Ignition Switch Replacement | $133 – $167 |
| Windshield Washer Fluid Reservoir Replacement | $217 – $250 |
| Horn Relay Replacement | $81 – $100 |
| Power Seat Motor Replacement | $551 – $656 |
| Exhaust Muffler Replacement | $869 – $928 |
| Sunroof Control Module Replacement | $228 – $261 |
| Variable Valve Timing Control Solenoid Replacement | $329 – $368 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
When Buying a Used 2024 Volkswagen Atlas
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Test infotainment system for blackouts and loss of controls
- Inspect brakes for grinding or squeaking noises when cold
- Check for smooth transmission shifting and acceleration
- Verify proper engine idling and absence of stalling
- Ensure adaptive cruise control operates without unexpected braking
- Inspect windshield for chips or cracks under normal conditions
Check Any 2024 Volkswagen Atlas's History Before You Buy
Reliability scores tell you what to expect from the 2024 Atlas in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Volkswagen Atlas with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2024 Volkswagen Atlas Common Problems by Component
209 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
54 complaintsSafety-relatedOwners report frequent issues with the 2024 Volkswagen Atlas's electrical system, primarily involving the infotainment center and sensor malfunctions. Complaints commonly describe the infotainment screen going black, disabling access to vital controls like climate settings and rearview cameras, often occurring intermittently. Several owners mention problems starting shortly after purchase, with some reports indicating issues within the first 2,000 miles. Safety implications are notable, including one crash and two fires, with incidents of automatic braking engaging unexpectedly and lane assist causing unintended steering. Buyers should be aware of these recurring electrical and sensor issues and their potential impact on vehicle safety and functionality.
UNKNOWN OR OTHER
28 complaintsSafety-relatedOwners of the 2024 Volkswagen Atlas frequently report issues with the infotainment system, which includes problems like screen pixelation, going black, and random reboots, affecting backup camera visibility and Apple CarPlay functionality. These complaints often arise shortly after purchase, sometimes within the first few days or weeks, and continue despite multiple dealership visits and software updates. Another common issue involves windshield durability, with several owners experiencing cracks and chips under normal driving conditions, sometimes without any noticeable impact. Safety implications are noted in complaints about unexpected engine shutdowns at highway speeds, loss of power steering and braking, and sudden braking due to ADAS malfunctions, which have led to near-miss incidents. These patterns suggest potential reliability concerns for prospective buyers, particularly regarding electronic systems and windshield integrity.
SERVICE BRAKES
27 complaintsOwners of the 2024 Volkswagen Atlas frequently report issues with the vehicle's braking system, particularly grinding and squeaking noises, often described as resembling metal-on-metal contact or water rushing sounds. These symptoms are commonly noted when the vehicle is cold and persist despite dealership inspections, which often find the brakes in acceptable condition. Many complaints arise within the first year of ownership, even with low mileage, suggesting that the issues appear early in the vehicle's lifecycle. Some owners also mention vibrations and pulsations in the brake pedal, with instances of steering-wheel shake when braking at highway speeds. While no crashes or loss of control are reported, the described symptoms lead some owners to express safety concerns, particularly regarding potential brake performance issues.
POWER TRAIN (19 complaints)
POWER TRAIN
19 complaintsSafety-relatedOwners of the 2024 Volkswagen Atlas frequently report issues with the power train, particularly involving unpredictable shifting and transmission errors. Complaints often describe the vehicle failing to downshift appropriately, remaining in higher gears during low-speed maneuvers, and sometimes stalling or failing to accelerate, which is particularly noted in stop-and-go traffic and during U-turns. Many reports indicate these problems arise around 8,000 to 10,000 miles. Safety implications include two reported crashes, one involving an immobilized vehicle in a car wash and another where the vehicle rolled while in park. These issues highlight potential risks for buyers, especially regarding the vehicle's reliability in maintaining control during routine driving conditions.
ENGINE (14 complaints)
ENGINE
14 complaintsOwners report several recurring engine-related issues with the 2024 Volkswagen Atlas. Complaints frequently mention problems with engine stalling, rough idling, and loss of acceleration, often occurring at low mileages, such as around 3,000 to 11,000 miles. Multiple owners describe incidents where the vehicle unexpectedly loses power or fails to shift gears, sometimes accompanied by dashboard warnings. These symptoms can result in significant safety concerns, including the potential for sudden stops or stalls in traffic, posing risks during highway driving or in busy intersections. Additionally, some owners note unresolved recall repairs related to engine components, which contributes to prolonged periods of vehicle downtime.
FORWARD COLLISION AVOIDANCE (8 complaints)
FORWARD COLLISION AVOIDANCE
8 complaintsOwners report frequent issues with the 2024 Volkswagen Atlas's forward collision avoidance system, particularly with unexpected emergency braking and adaptive cruise control (ACC) malfunctioning. Complaints often describe the vehicle applying brakes suddenly without any apparent obstacles, sometimes while driving at high speeds on highways, which could pose safety risks due to potential rear-end collisions. Several accounts note these problems occurring from as early as the vehicle's initial purchase, with some continuing despite multiple repair attempts. Additionally, issues with related systems like navigation inaccuracies and the SOS system are mentioned, contributing to overall driver assistance malfunctions. These patterns suggest potential safety implications, especially during highway driving or in busy traffic conditions.
VEHICLE SPEED CONTROL (7 complaints)
VEHICLE SPEED CONTROL
7 complaintsOwners of the 2024 Volkswagen Atlas report multiple issues related to vehicle speed control, primarily involving unexpected braking and cruise control malfunctions. Complaints frequently mention the vehicle suddenly braking without warning, particularly when using cruise control, which sometimes disengages unexpectedly due to interference or navigation system errors. These issues often occur at highway speeds, posing a risk of rear-end collisions. Several owners note these problems began shortly after purchase, with reports starting as early as September 2023. The safety implications are significant, as sudden deceleration can lead to loss of control or potential accidents, especially in high-speed traffic environments.
AIR BAGS (7 complaints)
AIR BAGS
7 complaintsSafety-relatedOwners of the 2024 Volkswagen Atlas frequently report issues with airbag deployment, particularly in crash scenarios. Complaints often describe airbags failing to deploy during collisions, with some reports involving severe front-end damage and total vehicle loss. These incidents sometimes occur without prior warning lights or alerts, and mileage at the time of failure varies, with one report indicating 15,327 miles. Safety implications are significant, with crashes leading to injuries such as bruises, fractures, and contusions. Additionally, owners mention delays in recall repairs due to unavailable parts, impacting their ability to address the airbag issues promptly. These patterns highlight potential safety risks for prospective buyers considering this model.
STEERING (5 complaints)
STEERING
5 complaintsOwners of the 2024 Volkswagen Atlas frequently report issues related to steering, with several describing the vehicle veering unexpectedly to the left or right. This occurs at various speeds, including highway driving, and often without warning. Some complaints mention steering wheel locking or sticking, requiring forceful correction to maintain a straight path, which can lead to a zig-zagging sensation. These issues are reported at low mileages, such as around 1,200 miles, and persist despite multiple service visits. Safety implications include potential loss of control, though no crashes are specifically mentioned. These patterns suggest potential concerns for used car buyers regarding steering reliability and vehicle control.
ENGINE AND ENGINE COOLING (2 complaints)
ENGINE AND ENGINE COOLING
2 complaintsOwners of the 2024 Volkswagen Atlas report issues related to engine performance and cooling. Complaints frequently mention a knocking sound when starting the vehicle and intermittent acceleration problems, with one owner needing to floor the accelerator to move the vehicle. Another owner describes a check engine light and "Error Drive Speed" message, with the vehicle failing to exceed 45 MPH and displaying an "Engine Overheating" warning. This issue is accompanied by a noticeable coolant odor. These problems are reported at mileages around 11,000 and 30,160, suggesting potential concerns for both newer and moderately used vehicles. Safety implications include limited acceleration and possible overheating, which could affect driving in traffic.
When Do 2024 Volkswagen Atlas Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Volkswagen Atlas Years
Best Volkswagen Atlas Years to Buy
The best Volkswagen Atlas year is 2025 with a reliability score of 65/100, rated good. Other strong picks include 2023 (58/100) and 2020 (57/100).
Volkswagen Atlas Years to Avoid
The worst Volkswagen Atlas year is 2021 with a score of 44/100, primarily due to electrical system (180) issues. Also avoid 2018 (44/100).
2021
30 recalls · 540 complaints
2018
16 recalls · 444 complaints
Volkswagen Atlas Reliability Score Trend
Volkswagen Atlas reliability has improved in recent years, with newer models scoring an average of 57/100 compared to 48/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 44/100 | Mixed |
| 2019 | 48/100 | Mixed |
| 2020 | 57/100 | Mixed |
| 2021 | 44/100 | Mixed |
| 2022 | 50/100 | Mixed |
| 2023 | 58/100 | Mixed |
| 2024 | 54/100 | Mixed |
| 2025 | 65/100 | Good |
Volkswagen Atlas Reliability Compared to Other Years
| Year | Score | vs Prior Year | Rating | Recalls | Complaints |
|---|---|---|---|---|---|
| 2026 | 59/100 (predicted) | — | Predicted | 0 | 0 |
| 2025 | 65/100 | +11 | Good | 8 | 30 |
| 2024(selected) | 54/100 | -4 | Mixed | 14 | 209 |
| 2023 | 58/100 | +8 | Mixed | 11 | 114 |
| 2022 | 50/100 | +6 | Mixed | 14 | 217 |
| 2021 | 44/100 | -13 | Mixed | 30 | 540 |
| 2020 | 57/100 | +9 | Mixed | 15 | 116 |
| 2019 | 48/100 | +4 | Mixed | 11 | 437 |
| 2018 | 44/100 | — | Mixed | 16 | 444 |
Frequently Asked Questions
Is the 2024 Volkswagen Atlas reliable?
What are the most common problems with the 2024 Volkswagen Atlas?
How many recalls does the 2024 Volkswagen Atlas have?
Is the 2024 Volkswagen Atlas expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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