Last updated: 2026-03-04

2023 Volkswagen Atlas Reliability Score & Common Problems
The 2023 Volkswagen Atlas scores 58/100 ("Mixed"). With 11 recalls and 114 owner complaints, buyers should proceed with caution.
2023 is 2 years after the 2021 refresh refresh.
Recalls
11
Complaints
114
Complaint Rate
18.7
per 10k sold
Above avgEst. Annual Cost
N/A
Major Repair Risk
N/A
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Mixed reliability — proceed with caution and budget for repairs.
Top Issues
11 recalls on record
Generation & Refresh (US)
2023 is 2 years after the 2021 refresh refresh.
- Year 6 in the First generation (2017) (2018–2024).
- Well-established in its generation — most early issues should be resolved.
- 1st generation Atlas (US).
What this means for buyers
Post-refresh years tend to be among the most refined — updates have been applied and early kinks worked out.
First generation (2017)
Should You Buy the 2023 Volkswagen Atlas?
The 2023 Volkswagen Atlas scores 58/100 ("Mixed"). Buyers should proceed with caution. 2023 is 2 years after the 2021 refresh refresh.
With 114 owner complaints and 11 recalls, the complaint volume is above average. Reported issues — particularly in air bags (25) — can be costly to repair.
An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on air bags (25) is essential before committing.
Compared to the 2024 Volkswagen Atlas, which scored 4 points lower. See also the 2022 Volkswagen Atlas for an earlier comparison.
Pros
- 5-star NHTSA crash rating
- Well-established generation
Cons
- Below-average reliability score
- Above-average recall count
- Above-average complaint rate for SUV
- AIR BAGS issues reported (25 complaints)
Compare 2023 Volkswagen Atlas With
2023 Toyota Highlander
Score: 73/100
2023 Ford Explorer
Score: 71/100
2023 Chevrolet Traverse
Score: 72/100
2023 Honda Pilot
Score: 72/100
2023 Hyundai Palisade
Score: 62/100
Common Problem Categories
Safety
- 11 manufacturer recalls issued
Other
- AIR BAGS (25)
- ELECTRICAL SYSTEM (23)
- UNKNOWN OR OTHER (18)
- ENGINE (13)
- SERVICE BRAKES (12)
- FORWARD COLLISION AVOIDANCE (5)
- POWER TRAIN (4)
- EXTERIOR LIGHTING (3)
- FUEL/PROPULSION SYSTEM (2)
- STEERING (2)
- VEHICLE SPEED CONTROL (2)
- VISIBILITY/WIPER (1)
- FUEL SYSTEM (1)
- WHEELS (1)
- Carry Handle (1)
- LANE DEPARTURE (1)
Recall Overview
11
recalls on record
The 2023 Volkswagen Atlas has 11 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
18.7
per 10k soldSegment avg: 12.7
Safety Incidents
Crashes
5
Fires
0
Injuries
6
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Volkswagen Atlas Recall Details
11 recalls have been issued for the 2023 Volkswagen Atlas. All recall repairs are performed free of charge at authorized dealerships.
SERVICE BRAKES, SUSPENSION
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
Consequence
A loss of vehicle control increases the risk of a crash.
Remedy
Dealers will replace the bolts as necessary, free of charge. Owner notification letters were mailed July 25, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 42HX.
AIR BAGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
Consequence
A deactivated passenger air bag increases the risk of injury during a crash.
Remedy
Dealers will replace the PODS sensor mat and wiring harness, free of charge. Owner notification letters were mailed on September 30, 2024. Owner notification letters will be mailed in phases, on October 18, 2024, December 10, 2024, December 20, 2024, and January 17, 2025. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 69PZ.
ENGINE AND ENGINE COOLING
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
Consequence
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Remedy
Dealers will inspect and, if necessary, replace an affected engine, free of charge. Owner notification letters are expected to be mailed December 6, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298 and Audi's customer service at 1-800-253-2834. Volkswagen's numbers for this recall are 13i4 (VW) and 13i5 (Audi).
2023 Volkswagen Atlas NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 13.6%
Safety Technologies
Volkswagen Atlas Repair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
When Buying a Used 2023 Volkswagen Atlas
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Inspect PCV valve for oil leaks and pressure issues
- Test brakes for noise and vibration during operation
- Check fuel system for leaks and ensure proper acceleration
- Verify forward collision avoidance system for false activations
- Test infotainment system for freezing or disconnections
- Ensure airbag recall repairs have been completed
- Check for unexpected engine stalling at low speeds
Check Any 2023 Volkswagen Atlas's History Before You Buy
Reliability scores tell you what to expect from the 2023 Atlas in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Volkswagen Atlas with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2023 Volkswagen Atlas Common Problems by Component
114 owner complaints grouped by vehicle system.
AIR BAGS
25 complaintsSafety-relatedOwners of the 2023 Volkswagen Atlas frequently report issues related to the airbag system, specifically concerning a recall for the Passenger Occupant Detection System (PODS) sensor, which lacks available repair parts. Complaints often mention that the airbag warning light activates intermittently, and some report the light remains on until the vehicle is restarted. Two incidents involve crashes resulting in airbag non-deployment, with one crash causing two injuries and another resulting in one injury, highlighting potential safety implications. These reports typically occur within the first year of ownership, and some owners express concerns about the inability to safely use the front passenger seat due to the unresolved recall. This information is crucial for potential buyers considering the reliability and safety of the vehicle's airbag system.
ELECTRICAL SYSTEM
23 complaintsOwners of the 2023 Volkswagen Atlas frequently report issues related to the vehicle's electrical system, particularly with the automatic start-stop system and the instrument panel. Common symptoms include the vehicle stalling unexpectedly, failing to restart after the start-stop system activates, and the instrument panel or infotainment system going blank or malfunctioning while driving. These issues often occur at various mileages, with some reports at as low as 1,834 miles and others around 33,000 miles. Safety implications are evident, as some owners describe losing power on busy roads, which could result in a dangerous situation. Additionally, there are reports of problems with the wireless phone charging pad causing overheating, which presents a potential fire risk.
UNKNOWN OR OTHER
18 complaintsOwners of the 2023 Volkswagen Atlas frequently report issues with the vehicle stalling unexpectedly, particularly when shifting between drive and reverse or when the vehicle is at a stop. Symptoms include the engine turning off without warning, requiring the driver to shift to park and manually restart the vehicle. Additionally, multiple owners describe problems with the infotainment and navigation systems, including disconnections and inaccurate location data. Some complaints note safety implications, such as near-misses in traffic and sudden stops in intersections, often occurring within the first few months of ownership. There are also reports of the sunroof shattering spontaneously and emergency brakes engaging unexpectedly, presenting potential safety hazards. These issues are reported across various mileage ranges, often within the first year of ownership.
ENGINE (13 complaints)
ENGINE
13 complaintsOwners of the 2023 Volkswagen Atlas frequently report issues with the engine stalling unexpectedly, particularly at low speeds or while idling, which often requires the vehicle to be put in park and manually restarted. These occurrences are often described as happening without warning or error codes, making it challenging for dealerships to diagnose and repair effectively. Complaints also highlight premature failures of the PCV/oil separator system, leading to oil leaks and potential fire hazards, with some failures occurring around 20,000 to 70,000 miles. Safety implications include the risk of accidents due to sudden loss of power while driving and the potential for engine fires. Buyers should be aware of these recurring issues, as they may persist even after multiple repairs.
SERVICE BRAKES (12 complaints)
SERVICE BRAKES
12 complaintsSafety-relatedOwners report multiple issues with the 2023 Volkswagen Atlas's brake system, including loud screeching and grinding noises, often occurring at low speeds or after the vehicle has been parked. Complaints frequently mention vibrations and vehicle wobbling when braking at speeds above 30 MPH, which some attribute to potential defects in brake rotors. Several owners experience these issues as early as 15,000 miles, with one report of a crash linked to the failure of the Automatic Emergency Braking and Forward Collision Warning systems. Additionally, some owners describe the vehicle shutting off unexpectedly, posing significant safety risks. These patterns suggest potential safety concerns for used car buyers considering this model.
FORWARD COLLISION AVOIDANCE (5 complaints)
FORWARD COLLISION AVOIDANCE
5 complaintsOwners report recurring issues with the forward collision avoidance system in the 2023 Volkswagen Atlas, primarily involving unexpected activation of automatic braking. Complaints frequently mention the system engaging without obstacles present, causing abrupt stops and triggering alarms and dashboard warnings, sometimes accompanied by unintended wiper activation. These incidents occur at various speeds, including highway conditions, and one report includes an injury due to whiplash. Another issue described is the system's failure to activate when an obstacle is present, leading to concerns about its reliability. These problems are reported shortly after purchase and continue despite dealership inspections, suggesting potential safety risks, particularly in high-speed or intersection scenarios.
POWER TRAIN (4 complaints)
POWER TRAIN
4 complaintsOwners report that the 2023 Volkswagen Atlas frequently experiences stalling issues, particularly at low speeds or while idling, with some incidents occurring in reverse or at traffic lights. These stalling problems are noted as early as 8,500 miles, with one owner mentioning multiple replacements of the carbon canister and N80 valve by 41,000 miles. Additionally, a complaint describes non-linear throttle response, where the vehicle unpredictably accelerates or fails to respond as expected. Safety implications are highlighted, as the sudden stalling and throttle irregularities can lead to dangerous situations in traffic. Buyers should be aware of these recurring issues and the potential for unresolved problems even after dealer visits.
FUEL/PROPULSION SYSTEM (2 complaints)
FUEL/PROPULSION SYSTEM
2 complaintsOwners of the 2023 Volkswagen Atlas report issues primarily related to stalling and unintended acceleration. Complaints frequently mention the vehicle stalling while driving, with one instance requiring a tow to the dealership where the fuel pump, leak detection pump, and wiring harnesses needed replacement. Another common issue is the vehicle lunging forward unexpectedly, even when the brake is applied, which has been linked to the F5 module and software updates. These issues have been observed across different timelines, with one owner noting incidents occurring in July and September 2023. Safety implications include potential collisions due to loss of control or sudden stops, particularly concerning when the vehicle is in motion or near traffic.
STEERING (2 complaints)
STEERING
2 complaintsSafety-relatedOwners of the 2023 Volkswagen Atlas report issues with the steering system, specifically mentioning incidents where the steering wheel locks unexpectedly. One complaint describes the vehicle shutting off without warning, causing the steering wheel to lock while reversing, necessitating a restart after shifting to park. Another report involves a crash where the steering wheel locked during a right turn, resulting in the vehicle driving over a sidewalk and crashing into a building, leading to one injury. These incidents highlight potential safety risks, including loss of steering control, with one case involving a crash and injury. No specific mileage or timelines are noted in the complaints, but the severity of the described incidents may be of particular concern to prospective buyers.
VEHICLE SPEED CONTROL (2 complaints)
VEHICLE SPEED CONTROL
2 complaintsOwners of the 2023 Volkswagen Atlas report issues with the vehicle speed control, primarily describing symptoms such as unexpected jerking or stalling while driving. One owner details a recurring problem where the vehicle cuts off and displays a message to manually start the engine, which has been attributed to fuel pump and sensor issues, and later the EVAP canister and fuel tank. Another owner describes the car stalling at a green light, requiring a restart to proceed, with the dealership initially dismissing the issue as normal. These problems have been reported within the first year of ownership, suggesting they may occur relatively early in the vehicle's life. Safety implications include potential risk of rear-end collisions due to unexpected stalling in traffic.
When Do 2023 Volkswagen Atlas Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Volkswagen Atlas Years
Best Volkswagen Atlas Years to Buy
The best Volkswagen Atlas year is 2025 with a reliability score of 65/100, rated good. Other strong picks include 2023 (58/100) and 2020 (57/100).
2025
8 recalls · 30 complaints
2023(this page)
11 recalls · 114 complaints
2020
15 recalls · 116 complaints
Volkswagen Atlas Years to Avoid
The worst Volkswagen Atlas year is 2021 with a score of 44/100, primarily due to electrical system (180) issues. Also avoid 2018 (44/100).
2021
30 recalls · 540 complaints
2018
16 recalls · 444 complaints
Volkswagen Atlas Reliability Score Trend
Volkswagen Atlas reliability has improved in recent years, with newer models scoring an average of 57/100 compared to 48/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 44/100 | Mixed |
| 2019 | 48/100 | Mixed |
| 2020 | 57/100 | Mixed |
| 2021 | 44/100 | Mixed |
| 2022 | 50/100 | Mixed |
| 2023 | 58/100 | Mixed |
| 2024 | 54/100 | Mixed |
| 2025 | 65/100 | Good |
Volkswagen Atlas Reliability Compared to Other Years
| Year | Score | vs Prior Year | Rating | Recalls | Complaints |
|---|---|---|---|---|---|
| 2026 | 59/100 (predicted) | — | Predicted | 0 | 0 |
| 2025 | 65/100 | +11 | Good | 8 | 30 |
| 2024 | 54/100 | -4 | Mixed | 14 | 209 |
| 2023(selected) | 58/100 | +8 | Mixed | 11 | 114 |
| 2022 | 50/100 | +6 | Mixed | 14 | 217 |
| 2021 | 44/100 | -13 | Mixed | 30 | 540 |
| 2020 | 57/100 | +9 | Mixed | 15 | 116 |
| 2019 | 48/100 | +4 | Mixed | 11 | 437 |
| 2018 | 44/100 | — | Mixed | 16 | 444 |
Frequently Asked Questions
Is the 2023 Volkswagen Atlas reliable?
What are the most common problems with the 2023 Volkswagen Atlas?
How many recalls does the 2023 Volkswagen Atlas have?
Is the 2023 Volkswagen Atlas expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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