Last updated: 2026-03-04

2024 Toyota Grand Highlander Reliability Score & Common Problems
The 2024 Toyota Grand Highlander scores 69/100 ("Good"). With 7 recalls and 171 owner complaints, reliability is acceptable but not class-leading.
Recalls
7
Complaints
171
Complaint Rate
23.8
per 10k sold
Above avgEst. Annual Cost
N/A
Major Repair Risk
N/A
NHTSA Rating
N/A
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
7 recalls on record
Should You Buy the 2024 Toyota Grand Highlander?
The 2024 Toyota Grand Highlander scores 69/100 ("Good"), placing it in acceptable but not class-leading territory.
Its complaint rate (23.8 per 10k sold) is above the SUV segment average of 8.2. The most common reports involve unknown or other (34).
A pre-purchase inspection is recommended for used examples, with particular attention to unknown or other (34). An extended warranty may provide additional peace of mind.
Compared to the 2025 Toyota Grand Highlander, which scored 11 points higher.
Pros
- Acceptable reliability score
Cons
- Above-average recall count
- Above-average complaint rate for SUV
- UNKNOWN OR OTHER issues reported (34 complaints)
- 1 fatality report in owner complaints
- 1 fire incident reported in owner complaints
Compare 2024 Toyota Grand Highlander With
2024 Ford Explorer
Score: 73/100
2024 Honda Pilot
Score: 72/100
2024 Kia Telluride
Score: 69/100
2024 Chevrolet Traverse
Score: 73/100
2024 Toyota Highlander
Score: 67/100
Common Problem Categories
Safety
- 7 manufacturer recalls issued
Other
- UNKNOWN OR OTHER (34)
- AIR BAGS (27)
- POWER TRAIN (26)
- ELECTRICAL SYSTEM (14)
- FUEL/PROPULSION SYSTEM (12)
- VEHICLE SPEED CONTROL (11)
- SUSPENSION (10)
- STRUCTURE (9)
- STEERING (6)
- ENGINE (5)
- VISIBILITY (3)
- VISIBILITY/WIPER (3)
- FUEL SYSTEM (3)
- SERVICE BRAKES (2)
- SEATS (2)
- SEAT BELTS (1)
- LANE DEPARTURE (1)
- BACK OVER PREVENTION (1)
- EQUIPMENT (1)
Recall Overview
7
recalls on record
The 2024 Toyota Grand Highlander has 7 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
23.8
per 10k soldSegment avg: 8.2
Safety Incidents
Crashes
2
Fires
1
Injuries
2
Deaths
1
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Toyota Grand Highlander Recall Details
7 recalls have been issued for the 2024 Toyota Grand Highlander. All recall repairs are performed free of charge at authorized dealerships.
BACK OVER PREVENTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
ELECTRICAL SYSTEM
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Toyota Venza, 2023-2025 RAV4 Prime, RAV4, Highlander, GR Corolla, Crown, 2024-2025 Lexus TX, LS, Toyota Tacoma, Grand Highlander, and 2025 Lexus RX, Toyota Crown Signia, Camry, RAV 4 Plug-in Hybrid (PHEV), and 4 Runner vehicles. Due to an error in the instrument panel software at vehicle startup, the instrument panel may fail to display vehicle speed, brake system, and tire pressure warning lights.
Consequence
An instrument panel display that does not show critical information can increase the risk of a crash or injury.
Remedy
Dealers will update the instrument panel software for non-PHEV vehicles, free of charge. For PHEV vehicles, dealers will inspect the instrument panel assembly, and either replace it, or update the software, free of charge. Owner letters were mailed December 5, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB08 and 25TA08. Lexus' numbers for this recall are 25LB05 and 25LA05.
EQUIPMENT
Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."
Consequence
A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.
Remedy
GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.
2024 Toyota Grand Highlander NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 16.9%
Safety Technologies
HEV Powertrain
Rollover risk: 16.9%
Safety Technologies
Toyota Grand Highlander Repair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2024 Toyota Grand Highlander Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Tire Pressure Monitor Lamp Diagnosis | $98 – $143 |
| General Diagnosis | $122 – $179 |
| Noise Diagnosis | $122 – $179 |
| Vibration Diagnosis | $122 – $179 |
| No Start Diagnosis | $122 – $179 |
| Pre-Purchase Car Inspection | $183 – $269 |
| Engine Oil Light Diagnosis | $122 – $179 |
| Check Engine Light Diagnosis & Testing | $122 – $179 |
| AC Diagnosis | $122 – $179 |
| Air Conditioning System Leak Inspection | $122 – $179 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
When Buying a Used 2024 Toyota Grand Highlander
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Inspect CV axles for clicking or popping noises during turns
- Test fuel tank filling capacity to ensure it reaches advertised levels
- Check for hesitation or delayed acceleration from a stop
- Verify instrument cluster and infotainment screen functionality
- Ensure airbag recall repairs have been completed
- Inspect for windshield cracks or chips
- Test defroster functionality on both sides of the windshield
- Check for unusual cabin pressure or noise at low speeds
Check Any 2024 Toyota Grand Highlander's History Before You Buy
Reliability scores tell you what to expect from the 2024 Grand Highlander in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Toyota Grand Highlander with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2024 Toyota Grand Highlander Common Problems by Component
171 owner complaints grouped by vehicle system.
UNKNOWN OR OTHER
34 complaintsSafety-relatedOwners of the 2024 Toyota Grand-Highlander frequently report issues with acceleration hesitation, where the vehicle fails to accelerate from a stop or hesitates unpredictably, often described as "unresponsive gas pedal" or "limp mode." This issue is noted to occur intermittently and is particularly concerning in busy traffic situations. Complaints also highlight persistent gasoline odors and front axle clicking noises, with some owners mentioning these issues around 8,500 to 15,000 miles. Safety implications are significant, with reports of a vehicle fire and incidents of violent shaking when stopped, posing risks to occupants. Multiple complaints also describe panoramic sunroof glass shattering unexpectedly and exposed vehicle components like the condenser being prone to damage.
AIR BAGS
27 complaintsSafety-relatedOwners of the 2024 Toyota Grand Highlander frequently report issues related to airbag recalls, specifically citing delays in obtaining parts for recall repairs. Many complaints highlight that the airbag recall remedy is unavailable, and owners express concern over the extended time taken to address the issue, with some waiting several months without resolution. Reports indicate that the curtain airbags may not deploy correctly if the windows are down during a crash, posing a potential safety risk. The complaints also include a case of misinformation regarding recall completion and one reported injury, emphasizing the importance of verifying recall status. Buyers should be aware of these ongoing airbag concerns and verify repair completion before purchasing.
POWER TRAIN
26 complaintsOwners report frequent issues with the 2024 Toyota Grand Highlander's power train, particularly concerning acceleration and the CV axle. Complaints frequently mention the vehicle hesitating or failing to accelerate from a complete stop, often described as a lag or loss of power, which can result in a sudden lurch forward. This issue appears intermittently and is noted even after software updates, particularly under high-temperature conditions with the A/C running. Additionally, several owners describe a recurring clicking noise and vibration during turns, suggesting potential CV axle problems. These issues are reported at various mileage points, with some occurring as early as 4,000 miles, and pose significant safety risks, such as near-collisions due to unexpected vehicle behavior.
ELECTRICAL SYSTEM (14 complaints)
ELECTRICAL SYSTEM
14 complaintsOwners report multiple electrical system issues with the 2024 Toyota Grand Highlander, primarily involving the infotainment screen going black and instrument cluster failures. Complaints frequently mention screens losing functionality, including maps and radio, with some instances requiring a vehicle restart to restore operation. Instrument cluster failures are noted, with some vehicles becoming unsafe or inoperable, often linked to recall-related issues with no available remedy. Typical symptoms occur at various mileage ranges, with some reports at approximately 1,000 miles and others at higher mileages, such as 90,000 miles. Safety implications are significant, as the loss of critical display information can affect driving safety, and the inability to start or access the vehicle due to key fob detection failures is also noted.
FUEL/PROPULSION SYSTEM (12 complaints)
FUEL/PROPULSION SYSTEM
12 complaintsOwners of the 2024 Toyota Grand Highlander frequently report issues with the vehicle's fuel system, primarily concerning the inability to fill the fuel tank to its advertised capacity. Many complaints mention that the tank only accepts 11 to 14 gallons, despite the vehicle specifications indicating a 17-gallon capacity, leading to reduced driving range and more frequent refueling. Additionally, some owners describe a persistent gas odor, particularly in hot weather, which raises potential safety concerns regarding vapor accumulation. These issues are often noted within the first year of ownership, with some owners referencing a lack of resolution from Toyota service centers. This information suggests prospective buyers should be aware of potential refueling inconvenience and the need for frequent monitoring of fuel levels.
VEHICLE SPEED CONTROL (11 complaints)
VEHICLE SPEED CONTROL
11 complaintsOwners report frequent issues with the 2024 Toyota Grand-Highlander related to vehicle speed control, primarily involving hesitation and delayed acceleration from a stop. Complaints frequently mention a "dead pedal" experience where the vehicle does not respond for several seconds, followed by a sudden surge in acceleration. This issue often occurs when stopped at intersections or during left turns, posing a safety risk due to potential collisions. No warning lights or error messages typically accompany these incidents, and several owners note that dealership visits have not resolved the problem. The issues are reported both shortly after purchase and at mileage as low as 8,000, indicating a potential early onset of this problem.
SUSPENSION (10 complaints)
SUSPENSION
10 complaintsOwners of the 2024 Toyota Grand-Highlander frequently report issues related to the suspension, with two primary complaints emerging. First, several owners describe a knocking or popping noise when turning, which in some cases leads to the replacement of the CV axles, often at low mileages such as 2,162 to 20,000 miles. Second, multiple complaints mention a low-frequency cabin boom or reverberation noise occurring at speeds below 50 mph, causing discomfort such as ear pain and nausea. Safety concerns are noted by some owners due to the vehicle's instability, such as sliding or wobbling, though no crashes or loss of control incidents are reported. These issues may be of interest to potential buyers considering the vehicle's early-life mechanical challenges.
STEERING (6 complaints)
STEERING
6 complaintsOwners report that the 2024 Toyota Grand-Highlander frequently experiences a clicking or popping noise when the steering wheel is turned left or right, often attributed to CV axle issues. Complaints typically describe this noise as originating from the front of the vehicle, particularly noticeable during turns, and some owners note that the problem persists or worsens over time, even after axle replacements. The issue is commonly reported to occur at mileage under 30,000, with some cases extending up to 47,000 miles. While some owners express concern about potential safety implications, such as loss of vehicle control, there are no reports of crashes or other direct safety incidents. Buyers should be aware of this recurring issue and may want to verify if any repairs have been performed on the CV axle when considering a used purchase.
ENGINE (5 complaints)
ENGINE
5 complaintsOwners report several issues with the 2024 Toyota Grand-Highlander’s engine. A common pattern involves damage from road debris penetrating the front grill, leading to hybrid system malfunctions and radiator or AC condenser damage, which Toyota does not cover under warranty. This damage typically occurs at low mileages, such as 2300 miles, and is attributed to a perceived design flaw in the grill. Additionally, multiple owners describe hesitation or lack of power when accelerating from a stop, and issues with shifting and high engine revs at low speeds. While no crashes or fires are reported, these symptoms may affect vehicle performance and reliability.
SERVICE BRAKES (2 complaints)
SERVICE BRAKES
2 complaintsOwners of the 2024 Toyota Grand-Highlander report two distinct issues related to the service brakes. One pattern involves unintended braking, particularly in reverse, with at least three instances noted, and one occurrence while driving forward. Dealerships have been unable to resolve this issue, according to the reports. Another issue involves a hopping sensation when the vehicle is at a complete stop, described as similar to a manual transmission vehicle not shifting correctly. This has been reported to occur intermittently since December 2024, with no resolution found by dealerships. No crashes or loss of control are mentioned in the complaints, but these symptoms could potentially impact driving safety.
When Do 2024 Toyota Grand Highlander Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Toyota Grand Highlander Years
Best Toyota Grand Highlander Years to Buy
The best Toyota Grand Highlander year is 2025 with a reliability score of 80/100, rated excellent. Other strong picks include 2024 (69/100).
2025
3 recalls · 33 complaints
2024(this page)
7 recalls · 171 complaints
Toyota Grand Highlander Years to Avoid
No Toyota Grand Highlander years are statistical outliers in our data — all years score consistently.
See full Toyota Grand Highlander years-to-avoid analysis →Toyota Grand Highlander Reliability Score Trend
Toyota Grand Highlander reliability has improved in recent years, with newer models scoring an average of 80/100 compared to 69/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2024 | 69/100 | Good |
| 2025 | 80/100 | Excellent |
Toyota Grand Highlander Reliability Compared to Other Years
2024 Toyota Grand Highlander Reliability by Powertrain
The 2024 Toyota Grand Highlander is available with 2 powertrain options. Here's how they compare on reliability.
| Powertrain | Complaints | Recalls | Incidents* | Crash Rating |
|---|---|---|---|---|
| Gas | 164 | 4 | 3 | N/T |
| HEV | 7 | 3 | 0 | N/T |
| Total | 171 | 7 | 3 |
NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.
* Incidents = crash + fire reports. A single complaint can include multiple incident types.
Frequently Asked Questions
Is the 2024 Toyota Grand Highlander reliable?
What are the most common problems with the 2024 Toyota Grand Highlander?
How many recalls does the 2024 Toyota Grand Highlander have?
Is the 2024 Toyota Grand Highlander expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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