Last updated: 2026-10-10
2023 Mercedes-Benz EQE Reliability Report
The 2023 Mercedes-Benz EQE rates well below average among 2023 sedans, mainly because of sudden stalls and loss of power while driving.
Recalls
10
Complaints
30
Complaint Rate
28.4per 10,000 sold
Est. Repair Cost
$908
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Last first-generation year, with more complaints and recalls than the 2024 and early stalls and power loss as the main worry.
Top Issues to Watch
- ELECTRICAL SYSTEM (9)
- AIR BAGS (3)
- SERVICE BRAKES (3)
Generation & Refresh (US)
2023 is the last model year of the First generation (V295).
- Final-year models are typically the most refined version of a generation.
- 1st generation EQE (US).
What this means for buyers
Final-year models are usually the most polished version of a generation, but resale value may dip as buyers anticipate the next redesign.
2022: First generation (V295) Launch
Generation start — new platform.
2023: This Model Year
2023 is the last model year of the First generation (V295).
Should You Buy the 2023 Mercedes-Benz EQE?
Approach this year with caution. Reliability is mixed, and it falls well below average among 2023 sedans. It is the last year of the first generation, and the 2024 rates better, with 14 complaints and 5 recalls against 30 complaints and 10 recalls here.
The electrical system causes the most trouble. Owners report sudden stalls and loss of propulsion at around 40 to 45 mph, often between 2,500 and 5,700 miles, with warnings that sometimes say towing is required. Repeated shutdowns can reduce braking assistance. Dealers often reboot the system, update software, or cannot reproduce the fault. One EQE350 loaner caught fire in a garage. Other owners describe a brake pedal that goes soft and sinks, and sudden power loss on the highway.
Ask for the recall history and proof that each repair was done. Recall areas include steering, electrical system, wheels, exterior lighting, and structure. Check for stored warning messages, and test the brake pedal feel on a long drive. Compare a 2024 before you decide.
Compared to the 2024 Mercedes-Benz EQE, which scored 5 points higher.
Pros
- +Well-established generation
- +Only 30 complaints reported
Cons
- −Below-average reliability score
- −Above-average recall count
- −Above-average complaint rate for Sedan
- −ELECTRICAL SYSTEM issues reported (9 complaints)
- −1 fire incident reported in owner complaints
Compare 2023 Mercedes-Benz EQE With
2023 Tesla Model 3
Reliability: 57/100
2023 BMW 3 Series
Reliability: 70/100
2023 Audi A4
Reliability: 77/100
2023 BMW 5 Series
Reliability: 70/100
2023 Audi A5
Reliability: 81/100
Common Problem Categories
Safety
LOW RISK- 10 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (9)
- UNKNOWN OR OTHER (5)
Recall Overview
10
recalls on record
The 2023 Mercedes-Benz EQE has 10 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.
NHTSA.gov →Complaint Breakdown
28.4
per 10,000 soldSegment avg: 14.4
Safety Incidents
6
Crashes
1
Fires
4
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Mercedes-Benz EQE Recall Details
10 recalls have been issued for the 2023 Mercedes-Benz EQE. All recall repairs are performed free of charge at authorized dealerships.
STEERING
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2026 EQE and GLC vehicles. Please see the recall report for a complete list of models. The steering coupling bolt may have been improperly tightened, allowing the steering coupling to loosen from the steering rack.
Consequence
A loose steering coupling can cause a loss of steering control, increasing the risk of a crash.
Remedy
Dealers will tighten the steering coupling bolts as necessary, free of charge. Owner notification letters were mailed October 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372.
BACK OVER PREVENTION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2022-2025 S-Class, EQE SUV, EQE, EQS SUV and EQS vehicles. Please see the recall report for a complete list of models. Software in the Acoustic Vehicle Alerting System (AVAS) may cause an incorrect external pedestrian warning sound while reversing. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 141, "Minimum Sound Requirements for Hybrid Electric Vehicles."
Consequence
A vehicle that makes an incorrect sound may fail to alert pedestrians of a reversing vehicle, increasing the risk of crash.
Remedy
Dealers will update the AVAS software, free of charge. Owner notification letters were mailed August 1, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025070005.
ELECTRICAL SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2023-2024 C-Class, E-Class, S-Class, SL, GLC, EQE SUV, EQE, EQS SUV, and EQS vehicles that were incorrectly repaired under recall 24V-115. An incorrect fuse box that was not designed for the vehicle may have been installed.
Consequence
An incorrect fuse box can result in a sudden loss of drive power or a loss of critical safety functions such as the restraint systems or instrument cluster, increasing the risk of a crash or injury. Additionally, there could be an increased risk of a fire.
Remedy
Dealers will inspect and replace the main fuse boxes, free of charge. Owner notification letters were mailed June 6, 2025. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2025050003/4.
Buying a used 2023 Mercedes-Benz EQE? Check its history first
Electrical system problems lead owner complaints about the 2023 Mercedes-Benz EQE, and 10 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2023 Mercedes-Benz EQE NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 0.0%
Safety Technologies
Mercedes-Benz EQERepair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$908
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2023 Mercedes-Benz EQE Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Carrier Bearing Replacement | $623 – $894 |
| Stabilizer Bar Link Kit Replacement | $182 – $246 |
| Intake Manifold Gasket Replacement | $743 – $939 |
| Washer Fluid Level Sensor Replacement | $258 – $372 |
| Active Suspension Air Spring Replacement | $2,990 – $3,403 |
| Radiator Fan Assembly Replacement | $1,474 – $1,603 |
| Liftgate Pulldown Motor Replacement | $859 – $911 |
| Coolant Reservoir Replacement | $437 – $501 |
| Power Seat Motor Replacement | $1,501 – $1,587 |
| Tire Pressure Monitor Lamp Diagnosis | $198 – $291 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2023 Mercedes-Benz EQE.
Get service records showing every recall repair and software update has been completed.
Drive at highway speed and watch for shudder, sudden power loss, or tow-required warnings.
Start the car several times and confirm the instrument cluster comes on every time.
Drive a quiet road with nothing ahead and watch for sudden hard braking with no cause.
In an empty lot, brake lightly then firmly. Walk away if the pedal goes soft or sinks.
Check all four tires for bulges or blisters and ask how often tires were replaced, especially on 21-inch wheels.
Check the creep setting in the driver profile and confirm the car stops when you lift off the accelerator.
Play USB audio and listen for buzzing or dropouts from the rear speakers in the headliner.
2023 Mercedes-Benz EQE Common Problems by Component
30 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
9 complaintsSafety-relatedSudden stalls and loss of propulsion happen while driving, often at 40 to 45 mph, with warning messages that sometimes say towing is required. Repeated shutdowns can also reduce braking assistance. These failures appear early, around 2,500 to 5,700 miles. Dealers reboot the system, update control unit software, or cannot reproduce the fault, and one dealer had no repair part available. Other reports describe a black instrument cluster with no speed display, range dropping about 40% in winter, and buzzing rear speakers from loose headliner wiring. One EQE350 loaner caught fire in a garage.
UNKNOWN OR OTHER
5 complaintsSafety-relatedHard, jerking stops with no obstacle ahead are the main pattern, as if the car had been hit from behind. Following cars nearly rear-end the driver, one report lists an injury, and the problem returns soon after dealer work. A separate crash report describes sudden acceleration in a driveway that went through a garage with no automatic braking. Another says a remotely wiped driver profile turned creep back on, so the car kept moving with no throttle. One stop-and-tow alert ended with the car returned unrepaired while a software update was pending.
AIR BAGS
3 complaintsSafety-relatedNone of the airbags deployed in a severe frontal crash that totaled the car, and automatic braking and collision warnings also failed to act. All three reports involve crashes and injuries. The other two appear to describe one incident: the car accelerated hard while the driver held the brake in a parking spot. It jumped the parking block, spun its tires on the sidewalk, and hit a building wall. Those reports are mainly about unintended acceleration, not airbag faults.
SERVICE BRAKES (3 complaints)
SERVICE BRAKES
3 complaintsSafety-relatedThe brake pedal goes soft and sinks when light braking turns into harder braking. Stopping power barely increases, and the driver has to release and press the pedal again. The problem is intermittent and happens more often over time. Dealers say nothing is wrong or won't inspect the car. Other reports describe violent sudden stops with a loud noise and no car ahead. One crash report says the car moved forward in stop-and-go traffic right after the driver switched regeneration to its strong one-pedal setting.
POWER TRAIN (3 complaints)
POWER TRAIN
3 complaintsShuddering and sudden power loss at speed are the common complaint. Speed can drop from near 60 mph to 20 mph within seconds, or power cuts out entirely in highway traffic with several warnings, including a rear differential message. Drivers coast to the shoulder and can usually restart after a short wait. Episodes repeat, and one began within 650 miles. Another nearly new car shows severe jerking under 20 mph, pulsing when braking, and acceleration well below full power.
TIRES (2 complaints)
TIRES
2 complaintsBlowouts and blisters after hitting bumps repeat on both the original Pirelli tires and their replacements. Reports cover 21-inch AMG wheels with P Zero run-flats and 20-inch P-Zero All Season tires. One owner reports six blowouts, and another had failures on all four original tires around 5,000 miles. No crashes are reported, but each blowout is an immediate safety risk. No cause was found, and the dealer and manufacturer offered no help.
STEERING (1 complaints)
STEERING
1 complaintThis vehicle is extremely unsafe to drive and will cause an accident. I am constantly having to fight the steering as the car constantly fights the direction I wish to turn or maneuver. In addition several times I tried to break to slow the vehicle and the brakes did not allow me to engage them. I have been driving since 1980s. If something is not done to get this vehicle off the road quickly someone will get hurt.
WHEELS (1 complaints)
WHEELS
1 complaintMy Mercedes EQE equipped with 21” AMG wheels has suffered six blowouts using Pirelli ride flat tires that came with the car. It seems the car is too heavy for this tire/wheel configuration, which is a standard option and was installed on the car when I leased it. Various EQE, EQS, and S Class owners have reported the same problem in online forums over the last several years, specifically with 21” AMG wheels and ride flat tires. All cases of this happening presented immediate risks, fortunately no crash occurred. Four incidents damaged one front tire, one incident damaged a front and rear tire. Mercedes should recall vehicles with this wheel and tire combination. The car has just 22,000 miles, bringing the mean time between failure for six tires to just 3,667 miles — well below the norm. I have owned many cars and typically average about 75,000 or more miles per tire, and never have catastrophic blowouts. The blowouts seem to occur because the Pirelli ride-flat tires have exceptionally stiff sidewalls that appear to fail under lateral impact resulting from even the most minor road imperfections. The car’s forward camber, low center of gravity, and heaviness exacerbate the problem. Two blowouts occurred while transiting over standard slightly recessed steel manhole covers traversed by thousands of vehicles daily. I have driven other Mercedes loaner vehicles with no incident. The problem appeared within a week of vehicle lease (May 2023) and I lost three tires in October 2025, within days of each other: once the day after a prior repair. This is a dangerous situation and needs a recall. Once is bad luck, twice is peculiar, three times is a pattern, four times is a design flaw, and six times it’s negligence. I think the car is great otherwise but this is a dangerous design flaw and needs to be addressed by the company.
VEHICLE SPEED CONTROL (1 complaints)
VEHICLE SPEED CONTROL
1 complaintSeptember 8th, 2024 @ approximately 3pm My Mercedes EQE 350+ accelerated to a high speed when the front tire touched a curb. The car ran over the curb and into the parking lot. I was able to steer the car but the brakes didn't work. The car kept going through a stop sign and into the intersection. Luckily there were no cars in the intersection and I finally thought to turn the car off. It then stopped. The whole rubber covering over the battery was destroyed from the rocks on the curb. The battery was severely damaged also. The car was at the dealership from Friday Sept 13th until around Oct 9th. They finished their testing and sent the info to corporate Mercedes on Wed Sept. 18th. I finally heard back from Mercedes corporate on Oct 3rd, 2024. They said that they didn't find any malfunctions. During this waiting period I was pressured by the Mercedes dealership to file an Insurance Claim. I said I wasn't filing a claim until I heard back from Mercedes Corporate. There have been several cases online where the same issue has occurred by other Mercedes owners. One was almost exactly the same as mine. The only difference was that the car stopped when the tires were flattened. I have been driving for 50 years and have never experienced anything like this. My nephew was in the car with me and I repeatedly said to him the brakes aren't working. The car was a write off. I had to file an insurance claim.
FORWARD COLLISION AVOIDANCE (1 complaints)
FORWARD COLLISION AVOIDANCE
1 complaintThere have been 3 instances of the same incident of the Automatic Emergency Breaking system failing, the 3 times has happened over the 8 months I have owned the car. Mercedes has aknowledged the failure of the automatic breaking system but they do not have any fixes for it. When I am driving, if the safety system senses a police radar system a car may have installed (like an old school one on a civilian's car dashboard) the car's security system "shuts down" for a couple seconds and slams on the breaks nearly causing a crash. I have been driving at 15-20 MPH on a clear street and out of nowhere the car slams on the breaks because it detects someone's radar detector. As you can imagine, this is absolutley terrifying to be driving on a clear street and have the car slam on it's breaks. My heart rate goes up, I have been visibly shaken up. The feeling is as if I got into a car accident-but I didn't it was self-induced by the vehicle. I am worried if someone is driving behind me and is not prepared for the car to break, I will be rear-ended. Please help Mercedes owners fix this, it's horrible.
Best & Worst Mercedes-Benz EQE Years
Best Mercedes-Benz EQE Years to Buy
Based on reliability index score2024
2023
(Current Model)
Mercedes-Benz EQE Years to Avoid
No Mercedes-Benz EQE years are statistical outliers in our data.
Scores stay between 56 and 61 across 2 scored model years.
Mercedes-Benz EQE Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2023 | 56/100 | Mixed |
| 2024 | 61/100 | Good |
Mercedes-Benz EQE Reliability Compared to Other Years
| Year | Score | vs Prior Year | Rating | Recalls | Complaints |
|---|---|---|---|---|---|
| 2024 | 61/100 | +5 | Good | 5 | 14 |
| 2023(selected) | 56/100 | — | Mixed | 10 | 30 |
2023 Mercedes-Benz EQE Common Questions
10 questions from 2023 Mercedes-Benz EQE owners.
No crank no start
My car was running fine until it got down to freezing point outside and then I went out to start the next day and my dash lights came on and my windows work but I have to jump the starter relay to start the car but it won’t shift outta 1st gear and my brake lights are staying on until I turn the ignition switch off but everything was fine b for the battery went dead and I changed the starter relay and still no crank no start….. Jumping the relay for the starter starts it but don’t shift outta 1st gear More than a month
Tumping Noise back right side
When driving slow and coming to a stop, my car make tumping noises, but when you drive at normal speed, it drives like a baby
New battery
My car won’t start when i turn the key over it don’t do nothing don’t make a sound but if i jump the starter relay with the car in the on position it’ll start but then when u drive it it won’t shift outta 1st gear my break lights stay on until i turn the car off all my dash lights come on like there supposed to and i got a check engine light on a abs lights stay comes on a bsa or something like that light comes on my srs light comes on and none of them turn off until i turn the key off all my windows work radio works seat memory still works and i haven’t had a battery on it in about a month a good one I’ve tried a couple diferent ones on it and none of the had enough juice to do anything but turn ones on it my dash lights and then it would die out i even tried jump starting the batterys but it still wouldn’t start the car the only way i can start it is by jumping the starter relay and i never had any of these problems until i changed the battery ooooo and my key fob isn’t working right When i jump start the starter relay makes it better but don’t shift outta 1st gear More than a month
Seat belt
Seat belt indicator won’t go off
Convertible top frame
When putting the Convertible Top down the left side frame doesn’t go in the boot far enough for the boot cover to close when we bring the top back up. It works correctly. It worked fine one day and stopped the next when you put a little pressure on the frame to see if it will go down it’s stiff. It won’t budge. A few days
Frequently Asked Questions
Is the 2023 Mercedes-Benz EQE reliable?
What are the most common problems with the 2023 Mercedes-Benz EQE?
Does the 2023 Mercedes-Benz EQE have stalling problems?
Does the 2023 Mercedes-Benz EQE have brake problems?
Is the 2024 Mercedes-Benz EQE better than the 2023?
Don’t buy a 2023 Mercedes-Benz EQE without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2023 Mercedes-Benz EQE
Of the four inputs behind this score, the 2023 Mercedes-Benz EQE does best on how many systems draw complaints (81/100) and worst on repair costs (40/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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