2023 Land Rover Defender 110 Reliability Report

While driving the dashboard suddenly showed a message saying Battery Charging Fault error” a few minutes later the car stopped driving while I was on a busy freeway. It had no power and it displayed several messages saying suspension system is disabled, battery issue, cameras disabled. I had try to navigate my rolling car to a side lane to call roadside assistance. It was a very dangerous incident and needs to be addressed. Land Rover in White Plains NY, diagnosed my vehicle saying the Dc to Dc converter needs to be replaced and they don’t have any in stock. They also mentioned they have 30 customer cars all waiting for the same part. This was scary and I’m grateful my children were not in the vehicle at the time.

The contact owns a 2023 Land Rover Defender. The contact stated that while driving at an undisclosed speed, there was white smoke coming from the engine compartment. The message to “Add Coolant” was displayed. The coolant was added to the coolant reservoir; however, the failure reoccurred. The contact was constantly adding coolant; however, there were no coolant leaks found. The vehicle was taken to an independent mechanic; however, the cause of the failure was not yet determined. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown recall; however, the VIN was not under recall. The dealer was made aware of the failure and informed the contact that the vehicle needed to be diagnosed. The manufacturer was not made aware of the failure. The failure mileage was approximately 97,000.

The vehicle experienced an electrical fault and shortly after receiving the warning on the dash, the vehicle completely lost power in the middle of traffic. The dealership has told me that the hybrid battery and DC converter both need to be replaced, but the DC converter is on indefinite back order. Based on information I’ve learned from others and I’ve heard from the dealership, Land Rover has been aware of this issue for about a year, but parts have been unavailable for several months. My dealership alone has several of the same vehicle suffering from the same problem, get Land Rover seems to have no path towards resolution.

The contact owns a 2023 Land Rover Defender. The contact stated that while driving 35 MPH with no other vehicles or objects nearby, the Forward Collision Avoidance system activated with the Automictic Emergency Braking function drastically slowing the vehicle nearly causing a crash. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 13,000.