2021 Jeep Cherokee Reliability Report

Owners report several recurring engine issues with the 2021 Jeep Cherokee, with a notable pattern of engine stalling and unexpected shutdowns while driving, sometimes at high speeds. Typical symptoms include the engine failing to start, shutting off without warning, or exhibiting unusual noises, often without triggering warning lights. Complaints frequently mention problems arising around 20,000 to 51,000 miles, with some cases requiring extensive repairs such as engine replacement. Safety implications are significant, as one complaint involves a fire and another reports an injury due to the vehicle shutting down. Prospective buyers should be aware of these issues, particularly the potential for sudden engine failure and associated safety risks.

Owners of the 2021 Jeep Cherokee frequently report issues with the vehicle's braking system, including complaints of warped brake rotors and premature brake pad wear, often emerging around 30,000 miles. Multiple owners describe the automatic emergency braking system engaging unexpectedly, causing the vehicle to stop abruptly without warning, sometimes resulting in minor injuries. Additionally, some reports mention the parking brake engaging unexpectedly while driving, posing potential safety risks. One complaint involves a fire linked to brake failure, with smoke and burning brake fluid observed. These issues highlight potential safety concerns for prospective buyers, particularly regarding unexpected braking and parking brake malfunctions.

Owners report several suspension issues with the 2021 Jeep Cherokee, with air suspension system failures being a primary concern. Common symptoms include service suspension messages, stability and traction control warnings, and noises such as squeaks or thumps from the rear suspension. Complaints frequently mention problems arising around 20,000 to 40,000 miles, with some incidents leading to crashes due to components like the axle or control arms failing, resulting in loss of control. These issues may pose safety risks, as some owners experience sudden vehicle instability or steering difficulties. Buyers considering a used model should be aware of these potential problems and verify if recall repairs have been conducted.

Owners report recurring issues with the fuel pump in the 2021 Jeep Cherokee, leading to starting problems and engine stalling. Complaints frequently mention the vehicle hesitating or failing to start, often requiring multiple attempts, and in some cases, the engine shutting off suddenly while driving, without warning lights or messages. These issues are observed across a range of mileages, with some instances occurring as early as 1,000 miles and others beyond 40,000 miles. Safety implications include the vehicle stalling in traffic or on highways, posing a risk of accidents due to sudden loss of power. Additionally, a few owners describe gas leaks and related components like the fuel pump relay and integrated power module contributing to these failures.

Owners report frequent issues with the airbag system in the 2021 Jeep Cherokee, particularly non-deployment during crashes. Complaints often describe airbags failing to deploy in various collision scenarios, including high-speed impacts and head-on collisions, with some crashes resulting in injuries. Several reports indicate that the vehicle had undergone recall repairs, yet the problem persisted. The incidents typically occur at mileage ranging from under 3,000 to about 40,000 miles. Safety implications are significant, as the failure of airbags to deploy is linked to multiple injuries and one report of a fire, posing a potential risk for used car buyers considering this model.

Owners report frequent issues with the Forward Collision Avoidance system in the 2021 Jeep Cherokee, often describing unexpected activation of automatic emergency braking without any nearby obstacles, which can occur at various speeds, including as low as 20 mph and up to 60 mph. Complaints frequently mention warning lights illuminating without cause, and in some cases, the system remains non-operational from the time of purchase. These issues are noted at mileages ranging from as low as 700 miles to around 18,000 miles. Safety implications are significant, with one reported crash and one injury due to unexpected braking. Additionally, some owners experience problems following software updates, which remove or disable system functionalities. This information could be crucial for potential buyers considering the vehicle's safety features and reliability.

Owners of the 2021 Jeep Cherokee frequently report issues with the vehicle's speed control, particularly involving the cruise control system. Several complaints describe the vehicle accelerating uncontrollably when the cruise control's set(+) button is pressed, continuing to accelerate even after the button is released, requiring brakes or manual deactivation to stop. Instances of unintended acceleration are noted, with some reports of the vehicle accelerating independently without cruise control engaged. Three complaints involve crashes, with one owner reporting a total loss after the vehicle accelerated unexpectedly. Mileage at the time of issues varies, with some reports occurring shortly after purchase and others at higher mileages, such as 15,000 and 53,354 miles. These patterns suggest potential safety implications due to loss of vehicle control.