2025 Jeep Cherokee Reliability Report

The one fire report describes a parked, switched-off vehicle filling with smoke from the driver-side wheel well and hood, then catching fire. Other reports describe the engine shutting off at low speed with total power loss, and a service hybrid electric system warning that the dealer could not fix. One owner describes waiting for a recall repair because remedy parts are unavailable and says a rental was refused unless paid for out of pocket. Most of these complaints are about getting repairs done, not about repeated failures.

Driver-assist warnings stay lit or keep coming back. Owners describe a blind spot alert light that stays on and a recurring automatic emergency braking message saying functionality is limited and service is required. In one case that message appeared as often as every two hours. Lane departure alerts stop vibrating the wheel. Dealers often find no stored codes, and one vehicle sat at the dealer for weeks without a fix. There are no crash or injury reports in this category.

Forward collision warning and automatic braking either work erratically or not at all. In one report the brakes locked up in a busy intersection, the car stopped abruptly, and engine power cut out for 10-15 minutes, leaving it stranded in traffic at 8,855 miles. Another owner says the system has never worked since purchase, and a dealer road test could not get it to activate either. Repeated dealer visits have not found a root cause, and one owner says a buyback is underway.

A wheel that will not turn at all on startup is the most serious report here. It happened within weeks of purchase, with no warning light, and the car had to be towed. The dealer replaced the entire power steering rack. Another report describes the steering wheel buttons failing at highway speed, followed by an ABS warning light. That repair required a new ABS unit and instrument panel. Both cases ended with the vehicle towed to a dealer, and neither involved a crash.

Fuel economy falls short of the rating. One owner with the 3.6 V6 averages about 16 mpg against a rated 22 combined, notices a rich-running smell at times, and says the dealer reports nothing can be done. A second complaint involves a fuel door that does not lock with the doors, even though the owner was told it would. Neither complaint describes a breakdown, warning light, or safety incident on the road.