2025 Jeep Cherokee Reliability Report

Owners of the 2025 Jeep Cherokee report several engine-related issues, with a significant focus on engine fires and power loss. One complaint involves a fire that occurred after the vehicle was parked, with smoke observed from the driver's side before the car burst into flames; this incident occurred at approximately 5,000 miles. Another owner mentions their plug-in hybrid electric vehicle (PHEV) is subject to a recall for potential engine fires due to sand contamination, but remedy parts are unavailable, impacting the vehicle's safety. Additionally, some owners experience sudden engine shutdowns while driving and receive notifications to service the hybrid electric system without available fixes. These issues highlight potential safety risks, including fires and unexpected power loss, which could affect driving safety and reliability.

Owners report issues with the 2025 Jeep Cherokee's lane departure system and related safety features. Complaints frequently mention the lane departure alert failing to activate, even when settings are adjusted to the highest level. Additionally, a recurring problem with the blind spot alert light remaining on is noted, with one vehicle in service for nearly two months without resolution. Another owner describes the automatic emergency braking (AEB) system indicating limited functionality, which is corroborated by photos showing frequent alerts. These issues often occur alongside other electronic malfunctions, such as cross-traffic alerts failing in reverse and the rear door not responding to electronic controls. Owners do not report specific mileage ranges, but the vehicles are relatively new, indicating early onset of issues. Safety implications include potential risks from non-functional lane departure alerts and unreliable braking systems.

Owners of the 2025 Jeep Cherokee report issues with the Forward Collision Warning (FCW) and Active Braking systems. Complaints frequently mention that these systems either fail to function properly or cause unexpected vehicle behavior, such as abrupt braking leading to a complete stop and temporary engine power loss. Symptoms are reported to occur at low mileages, with one owner experiencing issues at just 8,855 miles. Safety implications include the potential for rear-end collisions due to sudden braking and concerns about driving with non-functioning safety features. Buyers should be aware of these issues, particularly when considering a vehicle with similar mileage or service history.

Owners of the 2025 Jeep Grand Cherokee report steering-related issues, primarily involving complete steering immobilization and steering wheel button malfunctions. One owner describes a total failure of the power steering rack, rendering the vehicle undriveable without any prior warning lights, at very low mileage shortly after purchase. Another owner notes that steering wheel buttons failed to operate while driving at 65 MPH, coinciding with an ABS failure warning light, leading to a replacement of the ABS and instrument panel at around 3,000 miles. These issues have significant safety implications, as the inability to steer could result in loss of vehicle control. Potential buyers should be aware of these early-life steering component failures.

Owners of the 2025 Jeep Cherokee report issues with fuel efficiency and gas cap security. Complaints frequently mention that the vehicle does not achieve the expected fuel economy, with one owner noting an average of 16-17.5 mpg despite claims of 22 mpg. This issue is reported with no warning lights or messages, and a noticeable smell of the engine running rich, occurring at around 7,400 miles. Another concern involves the fuel cover not locking as expected, which owners believe leaves the vehicle susceptible to vandalism. There are no reported safety incidents such as crashes or fires related to these complaints.