Last updated: 2026-03-15

2018 Jeep Cherokee Reliability Report
The 2018 Jeep Cherokee scores 68/100 ("Good"). With 18 recalls and 1468 owner complaints, reliability is acceptable but not class-leading.
Recalls
18
Complaints
1468
Complaint Rate
N/A
Est. Annual Cost
$520
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ELECTRICAL SYSTEM (432)
- POWER TRAIN (327)
- ENGINE (127)
Should You Buy the 2018 Jeep Cherokee?
The 2018 Jeep Cherokee scores 68/100 ("Good"), placing it in acceptable but not class-leading territory.
With 1468 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to electrical system (432). An extended warranty may provide additional peace of mind.
Compared to the 2019 Jeep Cherokee, which scored 1 points lower.
Pros
- +Acceptable reliability score
- +$1 cheaper to maintain than avg compact SUVs
- +Infrequent unscheduled repairs
- +Low major repair risk (12%)
Cons
- −Above-average recall count
- −Above-average complaint volume
- −ELECTRICAL SYSTEM issues reported (432 complaints)
Compare 2018 Jeep Cherokee With

2018 Jeep Compass
Reliability: 61/100

2018 Audi Q3
Reliability: 74/100

2018 BMW X1
Reliability: 69/100

2018 Nissan Kicks
Reliability: 71/100

2018 Volvo XC60
Reliability: 74/100
Common Problem Categories
Safety
LOW RISK- 18 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (432)
- POWER TRAIN (327)
Recall Overview
18
recalls on record
The 2018 Jeep Cherokee has 18 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
1468
complaintsSafety Incidents
51
Crashes
13
Fires
38
Injuries
0
Deaths
NHTSA 4/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2018 Jeep Cherokee Recall Details
18 recalls have been issued for the 2018 Jeep Cherokee. All recall repairs are performed free of charge at authorized dealerships.
POWER TRAIN
Chrysler (FCA US, LLC) is recalling certain 2017-2019 Jeep Cherokee vehicles. The power transfer unit (PTU) may become damaged and disengage the transmission and differential, resulting in a loss of drive power and/or loss of park function.
Consequence
A loss of drive power can increase the risk of a crash. A loss of park function can cause an unintended vehicle rollaway, which can increase the risk of a crash or injury.
Remedy
Dealers will update the drivetrain control module and PTU software and replace the PTU, as necessary free of charge. Owner notification letters were mailed beginning February 19, 2026. Owners may contact FCA customer service at 1-800-853-1403. FCA's number for this recall is 01C.
ELECTRICAL SYSTEM
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.
Consequence
A vehicle stall can increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the powertrain control module, free of charge. The recall began October 2, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U87.
POWER TRAIN
Chrysler (FCA US LLC) is recalling certain 2018 Jeep Cherokee all-wheel-drive vehicles. The bearing cage for the right front halfshaft assembly may not have been properly heat treated, possibly resulting in the bearing cage breaking and a potential halfshaft assembly failure.
Consequence
If the halfshaft bearing cage breaks, the halfshaft may not be able to transmit engine power, causing a loss of drive or it can allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.
Remedy
Chrysler will notify owners, and dealers will replace the front right halfshaft assemblies, free of charge. The recall began September 20, 2018. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is U78.
Showing 10 of 16 recalls. View all on NHTSA.gov →
2018 Jeep Cherokee NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 17.4%
Safety Technologies
Jeep Cherokee Repair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$520
vs $521 avg for compact SUVs
vs $652 avg for all vehicles
Repair Frequency
0.2
unscheduled repair visits per year
Severe Repair Probability
12%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2018 Jeep Cherokee.
Check for service shifter warning light and inspect shifter components
Verify PTU and rear differential function; listen for unusual noises
Monitor oil levels for excessive consumption between changes
Test parking brake for unexpected engagement or failure to disengage
Inspect infotainment system for functionality and error messages
Check for active recalls on PTU and drivetrain components
Buying a 2018 Cherokee? Check Its History First
Every 2018 Jeep Cherokee has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
Affiliate link — we may earn a commission at no cost to you.
2018 Jeep Cherokee Common Problems by Component
1468 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
432 complaintsSafety-relatedOwners of the 2018 Jeep Cherokee frequently report issues with the vehicle's electrical system, particularly involving the "service shifter" warning light, which often results in all gear shift lights illuminating and requiring the vehicle to be restarted to clear the error. Complaints also describe problems with the auto start/stop function, causing the vehicle to shut off unexpectedly at traffic lights, and issues with the infotainment system, which can be distracting. Some owners report electrical failures linked to water damage in the trunk, affecting computer systems and the parking brake control module. These issues are commonly reported at various mileage ranges, with some occurring as early as 11,000 miles. Safety implications include reports of crashes and fires, with some incidents involving loss of vehicle control. This information is crucial for potential buyers considering a used 2018 Jeep Cherokee, as it highlights recurring electrical problems that may affect reliability and safety.
POWER TRAIN
327 complaintsSafety-relatedOwners of the 2018 Jeep Cherokee frequently report issues with the Power Transfer Unit (PTU) and related components, such as the transfer case and rear differential. Common symptoms include loud popping or grinding noises, unexpected shifts into neutral, and loss of acceleration, often accompanied by warning lights like "Service 4WD" or "Service Shifter". These issues are noted at various mileage ranges, often around 55,000 to over 100,000 miles. Safety implications are evident, with reports of crashes and incidents where vehicles roll unexpectedly or lose power while driving. Buyers should be aware of potential delays in obtaining repairs due to parts backorders and recall-related service unavailability.
UNKNOWN OR OTHER
275 complaintsSafety-relatedOwners of the 2018 Jeep Cherokee frequently report issues related to the "Service Shifter" warning and problems with the Power Transfer Unit (PTU). Complaints commonly describe the "Service Shifter" warning appearing on the console, with all gear indicator lights illuminating, requiring the vehicle to be restarted multiple times. The PTU issues, often associated with a safety recall, include symptoms such as loss of drive power, loud noises, and failure to remain in park, with some owners experiencing these problems at around 10,000 miles. Safety implications are significant, with reports of crashes, fires, and injuries linked to these failures. Additionally, the infotainment system's delamination causes erratic behavior like random radio station changes and unintended 911 calls, posing further safety risks.
ENGINE (127 complaints)
ENGINE
127 complaintsSafety-relatedOwners report frequent issues with the 2018 Jeep Cherokee's engine, particularly related to excessive oil consumption without warning indicators, leading to engine stalling or shutdown while driving. Complaints commonly describe the engine losing power, often accompanied by a lack of warning lights or error codes, and difficulty restarting the vehicle. Many complaints also mention oil filter housing cracks resulting in significant oil leaks, with some incidents linked to potential fire risks. These problems often appear around 50,000 to 127,000 miles. Safety implications are evident, with reports of crashes, instances of the vehicle stalling in traffic, and difficulty controlling the vehicle due to sudden power loss. These factors may be important for prospective buyers to consider when evaluating this vehicle.
SERVICE BRAKES (63 complaints)
SERVICE BRAKES
63 complaintsSafety-relatedOwners of the 2018 Jeep Cherokee frequently report issues with the parking brake engaging unexpectedly and not disengaging, often attributed to water intrusion causing corrosion in the electronic parking brake module. Symptoms include the parking brake locking up, warning lights activating, and the vehicle becoming immobile. These issues are often noted at varying mileages, with some reports as early as 8,000 miles. Safety implications are significant, with several reports of the vehicle stalling or braking unexpectedly while driving, leading to crashes and two reported injuries. Buyers should be aware of these recurring brake system issues and the potential for costly repairs and safety risks.
STEERING (42 complaints)
STEERING
42 complaintsSafety-relatedOwners of the 2018 Jeep Cherokee frequently report issues related to the steering system, with common symptoms including sudden loss of steering control, the vehicle stalling unexpectedly, and the "service shifter" message appearing on the dashboard. These problems often occur around 30,000 to 37,000 miles and can result in the steering wheel becoming stiff or locking up entirely. There are reports of crashes linked to these issues, with one incident involving the vehicle stalling in an intersection, leading to a loss of control and collision with a sign. Buyers considering this model should be aware of these potential safety risks and the frequent need for attention to the steering and shifter systems.
AIR BAGS (28 complaints)
AIR BAGS
28 complaintsSafety-relatedOwners report frequent issues with the airbag system in the 2018 Jeep Cherokee, including airbag lights turning on and off without clear cause, and airbags failing to deploy during crashes. Complaints frequently mention incidents where the airbag light is illuminated, sometimes linked to loose connections or faulty sensors. Additionally, some owners describe spontaneous deployment of the active head restraint system, even when the vehicle is stationary. Crashes are reported in 13 complaints, with 15 injuries noted, and several incidents involve airbags not deploying upon impact. These issues are reported at various mileages, with some occurring as early as 20,000 miles, which may be relevant for potential buyers considering a used model.
VEHICLE SPEED CONTROL (21 complaints)
VEHICLE SPEED CONTROL
21 complaintsSafety-relatedOwners of the 2018 Jeep Cherokee frequently report issues related to unexpected acceleration and vehicle stalling, often accompanied by warning lights or error messages. Common symptoms include the vehicle accelerating on its own, sometimes while braking, and the engine shutting down unexpectedly, often followed by a message instructing the driver to apply the brake and shift to park or neutral. These issues have been reported across various mileage ranges, with some incidents occurring shortly after purchase. Safety implications are significant, as six complaints involve crashes, with three injuries reported. Used car buyers should be aware of these potential risks and the possibility of sudden loss of control.
FUEL/PROPULSION SYSTEM (18 complaints)
FUEL/PROPULSION SYSTEM
18 complaintsOwners of the 2018 Jeep Cherokee frequently report issues with the fuel system, particularly difficulty in refueling due to the gas pump shutting off prematurely. This problem is often described as occurring across multiple gas stations and requires adjusting the pump handle or filling the tank very slowly. Some complaints mention fuel spray back, leading to injuries and safety concerns, especially when fuel contacts individuals during refueling. Another common issue involves the vehicle stalling, particularly when oil levels are low, even at low mileages around 2,000 miles. These issues are reported at varying mileages, with some occurring as early as 4,000 miles, and have led to safety implications such as near-accidents and injuries during refueling.
ENGINE AND ENGINE COOLING (16 complaints)
ENGINE AND ENGINE COOLING
16 complaintsSafety-relatedOwners of the 2018 Jeep Cherokee frequently report issues related to engine and cooling system failures. Common symptoms include engine stalling, overheating, and warning lights such as the check engine light illuminating. Several complaints involve oil leaks, coolant leaks, and metal shavings found in the engine, often occurring around 80,000 to 122,000 miles. Safety concerns are highlighted by reports of a vehicle fire resulting in emotional distress, and another incident where the vehicle stalled while driving. Buyers should be aware of ongoing recall repair delays, which multiple owners mention as a persistent issue.
When Do 2018 Jeep Cherokee Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Jeep Cherokee Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Jeep Cherokee Years to Buy
Based on reliability index scoreThe best Jeep Cherokee year is 2020 with a reliability score of 76/100, rated good. Other strong picks include 2025 (75/100) and 2018 (68/100).
2020
2025
2018
(Current Model)
Jeep Cherokee Years to Avoid
No Jeep Cherokee years are statistical outliers in our data.
All model years score consistently well. The Jeep Cherokee maintains one of the highest industry standards for long-term durability across its entire production span.
Jeep Cherokee Reliability Score Trend
Jeep Cherokee reliability has remained consistent across model years, averaging 69/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 68/100 | Good |
| 2019 | 67/100 | Good |
| 2020 | 76/100 | Good |
| 2021 | 67/100 | Good |
| 2023 | 66/100 | Good |
| 2024 | 67/100 | Good |
| 2025 | 75/100 | Good |
Jeep Cherokee Reliability Compared to Other Years
Frequently Asked Questions
Is the 2018 Jeep Cherokee reliable?
What are the most common problems with the 2018 Jeep Cherokee?
How many recalls does the 2018 Jeep Cherokee have?
Is the 2018 Jeep Cherokee expensive to maintain?
Don’t buy a 2018 Jeep Cherokee without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
Affiliate link — we may earn a commission at no cost to you.
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
Browse More Jeep Models

Jeep Compass
Score: 83/100

Jeep Gladiator
Score: 64/100

Jeep Grand Cherokee
Score: 75/100

Jeep Wrangler
Score: 74/100
Browse More 2018 Vehicles

2018 Lexus RX
Score: 85/100

2018 Lexus IS
Score: 81/100

2018 Toyota Corolla
Score: 80/100

2018 Lexus NX
Score: 79/100

2018 Volkswagen Jetta
Score: 79/100

2018 Mazda 3
Score: 79/100
See incorrect data? Report an issue