2023 Jeep Cherokee Reliability Report

Owners report several recurring issues with the 2023 Jeep Cherokee, primarily involving unexpected power loss and electrical system malfunctions. Common symptoms include the vehicle suddenly losing power while driving, dashboard warnings, and unresponsive controls, sometimes requiring multiple restart attempts. Complaints also frequently mention problems with the power liftgate unexpectedly closing and the infotainment system rebooting or displaying pop-up ads while driving. Some owners experience these issues within the first few months of ownership. Safety implications are significant, with reports of emergency braking activating without cause, a fire incident, and one injury related to the liftgate issue. These patterns suggest potential reliability concerns for prospective buyers.

Owners report several issues with the 2023 Jeep Cherokee's powertrain, with common complaints involving unintended gear shifts and sudden loss of propulsion. Symptoms frequently include the vehicle dropping from Reverse to Neutral without driver input, hesitation or failure to accelerate, and complete loss of power while driving, often accompanied by warning lights. These problems are noted at various mileages, with some occurring as early as 11,500 miles. Safety implications are significant, with reports of crashes and injuries due to unexpected vehicle movement and loss of control. Buyers should be aware of these potential issues, especially considering the serious nature of the reported incidents.

Owners report several issues with the 2023 Jeep Cherokee's braking system, including sudden loss of braking power and unexpected automatic braking activation. Complaints frequently mention brake pedals going to the floor without response, illuminated warning lights such as ABS and traction control, and instances of brakes engaging independently, sometimes causing near-collisions. These issues are often noted at mileages ranging from approximately 1,800 to 59,647 miles. Safety implications are significant, with reports of two crashes and one fire linked to brake failures. Potential buyers should be aware of these recurring problems, which could affect both vehicle control and safety.

Owners report several engine-related issues with the 2023 Jeep Cherokee. Complaints frequently mention engine stalling, especially at freeway speeds, and a lack of acceleration or rough running after refueling. Multiple reports highlight issues with engine mounts, with some owners needing replacements within the first 50,000 miles. Additionally, one complaint involves a fire originating from the engine, resulting in property damage and an injury. Safety implications include potential vehicle fires, loss of power at high speeds, and unexpected acceleration or deceleration, which could pose risks in traffic.

Owners report frequent issues with the forward collision avoidance system in the 2023 Jeep Cherokee, particularly with the automatic emergency braking (AEB) activating unexpectedly or not activating at all. Complaints frequently mention the AEB system engaging without obstruction, such as when turning or driving on highways, causing sudden stops and near-collisions. Conversely, multiple owners describe instances where the system fails to alert or brake when a collision is imminent, even at low speeds or when pedestrians are involved. The reported mileage varies, with some issues appearing as early as 12,500 miles. Safety implications are significant, with two crashes and two injuries reported, highlighting potential risks for prospective buyers.

Owners report multiple issues with the vehicle speed control in the 2023 Jeep Cherokee, particularly involving unintended acceleration and unresponsive acceleration. Complaints frequently mention the vehicle accelerating on its own or failing to respond to the accelerator, sometimes resulting in crashes or near-miss situations. Symptoms described include the vehicle accelerating without pedal input, the cruise control system failing to disengage, and abrupt braking without cause. These issues appear across a range of mileages, with some incidents occurring as early as 11,000 miles. Safety implications are evident, with at least two reported crashes and instances of loss of control, highlighting risks for potential buyers to consider.

Owners report issues with the airbag systems in the 2023 Jeep Cherokee, including warning lights indicating service is needed and airbags failing to deploy during crashes. Complaints frequently mention airbag warning lights appearing early, with one instance at 100 miles, and difficulties obtaining replacement parts, leading to extended repair times. Significant safety implications are noted, with three reported crashes resulting in nine injuries and airbags not deploying in two of these incidents. Additionally, one complaint describes a rollover accident where airbags deployed, but fuel leakage into the cabin posed an additional hazard. These patterns suggest potential concerns for used car buyers, particularly regarding airbag reliability and safety in crash scenarios.