Last updated: 2026-10-10

2020 GMC Acadia
RELIABILITY SCORE: 62/100 (GOOD)

2020 GMC Acadia Reliability Report

The 2020 GMC Acadia is the weakest Acadia year we score, with 9-speed transmission shudder and steering assist faults leading owner complaints.

Recalls

6

Complaints

84

Complaint Rate

N/A

Est. Repair Cost

$734

Annual Fuel Cost

$2,500–$2,850

Detailed Score Breakdown

Complaint SeverityN/A

Component-weighted complaints normalized by sales volume

Repair Costs60/100

Independent repair cost ratings

Recall Impact65/100

Recall count weighted by severity

Issue DiversityN/A

Breadth of reported problem categories

The Verdict

Consider

The weakest of the eight scored Acadia years, with six recalls and recurring transmission shudder and steering assist faults.

Top Issues to Watch

  • POWER TRAIN (17)
  • ELECTRICAL SYSTEM (17)
  • STEERING (12)

Generation & Refresh (US)

Refresh Year

2020 received a 2020 facelift update for the Second generation (2017).

  • Changes: New exterior styling; Revised infotainment system with Apple CarPlay and Android Auto; New alloy wheel options; Introduction of AT4 trim.
  • Year 4 in this generation (2017–2023).
  • 2nd generation Acadia (US).

What this means for buyers

Refresh years bring updates but can also introduce new issues. Check early recall data before buying.

2017: Second generation (2017) Launch

Generation start — new platform.

2020: This Model Year (Refresh)

2020 received a 2020 facelift update for the Second generation (2017).

2021: Mid-Cycle Refresh

Updated features and styling tweaks.

2022: Mid-Cycle Refresh

Updated features and styling tweaks.

Should You Buy the 2020 GMC Acadia?

This is the weakest Acadia year we score. Its standing is still good, but it falls below average against other 2020 SUVs. The 2021 model rates better and has 2 recalls, against 6 here. Independent repair-cost data puts model-wide upkeep at $734 a year, versus $573 for the class. Crash protection is not the issue, with a 5 of 5 star federal rating.

The 9-speed transmission is the biggest worry. Owners describe shuddering or bucking at steady speeds, once as early as 15000 miles, and complete failure at roughly 74,000 to 80,000 miles. Sudden loss of power at highway speed is the main safety risk. Steering is next: a "Steering Assist Reduced" warning, often tied to a failing thermostat, and power steering that cuts out and leaves the wheel very heavy. The rear camera also goes black in reverse. Federal recall records list six recalls, including power train, fuel system and air bags.

If you shop this year, ask for transmission service records and proof that every recall was completed. Compare it with a 2021 before you commit.

Compared to the 2021 GMC Acadia, which scored 6 points higher. See also the 2018 GMC Acadia for an earlier comparison.

Pros

  • +Acceptable reliability score
  • +Low complaint frequency
  • +5-star NHTSA crash rating

Cons

  • −Above-average repair costs for its class
  • −Above-average recall count
  • −ELECTRICAL SYSTEM issues reported (17 complaints)

Compare 2020 GMC Acadia With

Common Problem Categories

Safety

LOW RISK
  • 6 manufacturer recalls issued

Other

HIGH RISK
  • POWER TRAIN (17)
  • ELECTRICAL SYSTEM (17)

See detailed breakdown by component ↓

Recall Overview

6

recalls on record

The 2020 GMC Acadia has 6 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.

NHTSA.gov →

Complaint Breakdown

84

complaints
LowAvgHigh
Low

Safety Incidents

4

Crashes

0

Fires

2

Injuries

0

Deaths

★★★★★

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 GMC Acadia Recall Details

6 recalls have been issued for the 2020 GMC Acadia. All recall repairs are performed free of charge at authorized dealerships.

22V7090002022-09-22

BACK OVER PREVENTION

General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.

Consequence

An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

Remedy

Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.

21V1150002021-02-25

TIRES

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.

Consequence

Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

Remedy

GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.

20V6840002020-11-05

TIRES

General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.

Consequence

Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.

Remedy

GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.

VIN History Report

Buying a used 2020 GMC Acadia? Check its history first

Power train problems lead owner complaints about the 2020 GMC Acadia, and 6 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.

No VIN? Just hit “Check VIN” to look one up.

  • Accidents
  • Open Recalls
  • Title History
  • Odometer Rollback

2020 GMC Acadia NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 4/5

Rollover risk: 15.1%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger, Rear Seat, 3rd row)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Driver)Additional Air Bags (Front Center Air Bag)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger)
View full safety data on NHTSA.gov →

GMC AcadiaRepair Costs & Maintenance

Maintenance Rating

3Maintenance rating: 3 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$734

vs $573 avg for midsize SUVs

vs $652 avg for all vehicles

Repair Frequency

0.4

unscheduled repair visits per year

Severe Repair Probability

19%

chance of a major repair

Annual Cost Comparison

Acadia
$734
Category Avg
$573
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

GMC Acadia Resale Value

The GMC Acadia is estimated to retain about 57.7% of its original value after 5 years, based on observed used-car listings.

This benchmark covers the GMC Acadia model overall and is not specific to the 2020 model year.

Value Retained
57.7%

after 5 years

Depreciation
42.3%

over the same period

Listings Analyzed
235

U.S. used-car listings

Listings observed in . This is a historical market benchmark, not a current price quote.

Explore GMC Acadia depreciation and resale value on CarResaleValue.com

MPG & Annual Running Costs

Gas

21–24 MPG

Running cost: $3,250–$3,600/yr

Fuel + repair

18–21 city / 25–28 hwy MPG

Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2020 EPA label cycle.

Gas trims
TrimDriveTrans.CityHwyCombFuel Cost
Acadia FWD 2.0L 4-cylFront-Wheel DriveAutomatic 9-spd212824$2,500
Acadia AWD 2.0L 4-cylAll-Wheel DriveAutomatic 9-spd212723$2,600
Acadia FWD 2.5L 4-cylFront-Wheel DriveAutomatic 9-spd212723$2,600
Acadia FWD 3.6L 6-cylFront-Wheel DriveAutomatic 9-spd192722$2,700
Acadia AWD 3.6L 6-cylAll-Wheel DriveAutomatic 9-spd182521$2,850

Used Buying Checklist

Key things to inspect or verify before purchasing a 2020 GMC Acadia.

  • Shift into reverse several times and confirm the rear camera image appears every time without a black screen.

  • Accelerate gently through 35 to 45 mph and feel for shudder, vibration, or bucking.

  • Shift between park, reverse, and drive repeatedly; confirm it stays in park with no "Shift to Park" message.

  • Check transmission fluid color and ask for records of torque converter or transmission work.

  • After a full warm-up, confirm the temperature gauge leaves cold and the A/C blows cold air.

  • Scan for codes P01F0 and P0128 and ask whether the thermostat has been replaced.

  • Turn the wheel lock to lock at parking speed and feel for sudden heavy or sticking steering.

  • Test the key fob, door locks, and liftgate right after a car wash.

2020 GMC Acadia Common Problems by Component

84 owner complaints grouped by vehicle system.

17
17
12
17
POWER TRAIN (17)ELECTRICAL SYSTEM (17)STEERING (12)UNKNOWN OR OTHER (6)ENGINE (5)FUEL/PROPULSION SYSTEM (4)SERVICE BRAKES (3)FORWARD COLLISION AVOIDANCE (3)Other (17)

POWER TRAIN

17 complaints

The 9-speed transmission shudders, vibrates, or bucks at steady speeds, with complaints of shudder as early as 15000 miles. Hard shifts, hesitation followed by a lurch, and unwanted downshifts are common. Some vehicles shift out of drive or into neutral while moving, or won't stay in park. Fluid flushes and torque converter replacement don't always fix it, and complete transmission failure is reported at roughly 74,000 to 80,000 miles. Sudden loss of power at highway speed is the main safety risk.

17 complaints total

ELECTRICAL SYSTEM

17 complaintsSafety-related

The rear camera screen goes black in reverse and shows a warning symbol, sometimes again and again after repeated dealer visits. Driver aids act up too: blind spot alerts trigger wrongly, automatic braking engages with nothing ahead, and traction control drops out. The center display can stay blank or throw errors, and some radios get replaced more than once. After rain or a car wash, the key fob, door locks, and liftgate can stop working. One crash-related report describes a cascade of warnings, reduced engine power, and lost cruise control.

17 complaints total1 crash

STEERING

12 complaints

A "Steering Assist Reduced" warning appears together with a temperature gauge stuck on cold, air conditioning that stops cooling, and a loud cooling fan running nonstop. Owners trace this to a failing thermostat, and replacing the battery doesn't cure it. A separate pattern is power steering that cuts out and comes back without warning, making the wheel very heavy at low speeds. That fix calls for a new power steering module that can cost over $1,000 and is sometimes backordered. One owner also needed a new rack and pinion after the steering stuck mid-turn.

12 complaints total
ENGINE (5 complaints)

ENGINE

5 complaints

Thermostat failure is the main issue. It sets codes P01F0 or P0128, drops the temperature gauge to cold, and often brings up the steering assist warning. One failure came under 55,000 miles. Early on the symptoms can come and go without setting a code, which makes diagnosis slow. Other reports describe a cracked catalytic converter leaking exhaust into the cabin at under 60,000 miles, and leaking rear heater lines that require replacing the whole dealer-only assembly.

5 complaints total
FUEL/PROPULSION SYSTEM (4 complaints)

FUEL/PROPULSION SYSTEM

4 complaints

The engine loses power and shuts off while driving, sometimes after violent jerking at highway speed, and may not restart right away. The fuel gauge can read wrong, showing half or three-quarters full after a fill-up, or running dry while still showing range left. Fuel pump module failure causes a no-start, with one vehicle needing a second replacement around 50k miles. A stall at speed puts the car at risk in traffic. Only a few complaints are on file.

4 complaints total
SERVICE BRAKES (3 complaints)

SERVICE BRAKES

3 complaints

The electronic parking brake engages on its own, sometimes while the car is moving, bringing it to a sudden stop with no warning. One case happened at 15 mph on a nearly new vehicle. Other owners say the parking brake sets itself when parked on an incline and won't release until the car is put in gear. Dealers have been unsure of the cause. An unexpected hard stop raises the risk of a rear-end collision.

3 complaints total
FORWARD COLLISION AVOIDANCE (3 complaints)

FORWARD COLLISION AVOIDANCE

3 complaints

Automatic emergency braking slams on the brakes with nothing ahead, on the road and when pulling into a garage. Some drivers see a red pedestrian warning on the head-up display just before the car nose-dives. The front camera can also go dark, which disables collision alerts and adaptive cruise control, and restarting doesn't bring it back. Phantom braking puts the car at risk of being rear-ended by following traffic.

3 complaints total
SEAT BELTS (3 complaints)

SEAT BELTS

3 complaints

Front seat belts fail to latch on the first few tries or come unlatched while the car is moving. In one case both front belts were affected, and the dealer said they needed replacement at about 35,000 miles. An unlatched belt leaves the occupant unprotected in a crash. Only 3 complaints are on file, and one gives no detail.

3 complaints total
AIR BAGS (3 complaints)

AIR BAGS

3 complaintsSafety-related

No deployment occurs in a serious rear-end collision described in one crash report, which involved 2 injuries and a fractured front passenger seat. A second crash report describes the vehicle speeding up on its own at low speed and hitting a wall, and the air bags did deploy in that one. The third lists an air bag fault among many warning lights appearing at once. Two of the 3 complaints involve crashes, but the total count is small.

3 complaints total2 crashes2 injuries
LANE DEPARTURE (2 complaints)

LANE DEPARTURE

2 complaints

The side blind zone alert system shuts off and shows a "temporarily unavailable" or service message, then stops working. The failure happens often and can come back after a dealer repair. Drivers who rely on blind spot warnings lose them without notice. Both complaints on file describe this same blind spot fault.

2 complaints total

When Do 2020 GMC Acadia Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

74,000–80,000 milesComplete transmission failure

Best & Worst GMC Acadia Years

Best GMC Acadia Years to Buy

GMC Acadia Years to Avoid

62
Good

2020

(Current Model)

6Recalls
84Complaints
64
Good

2023

4Recalls
37Complaints

GMC Acadia Reliability Score Trend

Scores 0–100. Higher is better. Current year highlighted.

GMC Acadia reliability scores by year
YearScoreRating
201868/100Good
202062/100Good
202168/100Good
202266/100Good
202364/100Good
202476/100Good
202576/100Good
202676/100Good

GMC Acadia Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202676/1000Good00
202576/1000Good051
202476/100+12Good051
202364/100-2Good437
202266/100-2Good344
202168/100+6Good2134
2020(selected)62/100-6Good684
201868/100—Good2369

Frequently Asked Questions

Is the 2020 GMC Acadia reliable?
It is mixed. Its standing is good, but it is the weakest of the eight scored Acadia years and below average among 2020 SUVs. Owners filed 84 complaints, mainly about the transmission, electrical system and steering. The 2021 Acadia rates better, so it is worth comparing before you buy.
What are the most common problems with the 2020 GMC Acadia?
Electrical and power train problems lead, with 17 complaints each. Owners report a black rear camera screen, false driver-aid alerts, and transmission shudder or hard shifts. Steering follows with 12 complaints, mostly a steering assist warning or power steering cutting out. Engine thermostat failure is the main engine issue.
Does the 2020 GMC Acadia have transmission problems?
Yes. Owners report the 9-speed transmission shuddering, bucking, shifting hard, or dropping into neutral while moving. Shudder has appeared as early as 15000 miles. Fluid flushes and torque converter replacement do not always fix it, and complete failure is reported at roughly 74,000 to 80,000 miles.
How many recalls does the 2020 GMC Acadia have?
Federal recall records show six recalls. They cover back over prevention, tires (two), power train, fuel system, and air bags. The 2021 Acadia has only two. Before buying, confirm with a dealer that every recall repair on the specific vehicle has been completed.
Is the 2020 GMC Acadia expensive to repair?
Somewhat. Independent repair-cost data estimates $734 a year for the Acadia model-wide, compared with $573 for its class. Specific owner-reported fixes can add up, such as a power steering module that can cost over $1,000 and is sometimes backordered.

Don’t buy a 2020 GMC Acadia without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How we score the 2020 GMC Acadia

Of the four inputs behind this score, the 2020 GMC Acadia does best on recall impact (65/100) and worst on repair costs (60/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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