Last updated: 2026-10-10

2020 GMC Acadia Reliability Report
The 2020 GMC Acadia is the weakest Acadia year we score, with 9-speed transmission shudder and steering assist faults leading owner complaints.
Recalls
6
Complaints
84
Complaint Rate
N/A
Est. Repair Cost
$734
Annual Fuel Cost
$2,500–$2,850
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
The weakest of the eight scored Acadia years, with six recalls and recurring transmission shudder and steering assist faults.
Top Issues to Watch
- POWER TRAIN (17)
- ELECTRICAL SYSTEM (17)
- STEERING (12)
Generation & Refresh (US)
2020 received a 2020 facelift update for the Second generation (2017).
- Changes: New exterior styling; Revised infotainment system with Apple CarPlay and Android Auto; New alloy wheel options; Introduction of AT4 trim.
- Year 4 in this generation (2017–2023).
- 2nd generation Acadia (US).
What this means for buyers
Refresh years bring updates but can also introduce new issues. Check early recall data before buying.
2017: Second generation (2017) Launch
Generation start — new platform.
2020: This Model Year (Refresh)
2020 received a 2020 facelift update for the Second generation (2017).
2021: Mid-Cycle Refresh
Updated features and styling tweaks.
2022: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2020 GMC Acadia?
This is the weakest Acadia year we score. Its standing is still good, but it falls below average against other 2020 SUVs. The 2021 model rates better and has 2 recalls, against 6 here. Independent repair-cost data puts model-wide upkeep at $734 a year, versus $573 for the class. Crash protection is not the issue, with a 5 of 5 star federal rating.
The 9-speed transmission is the biggest worry. Owners describe shuddering or bucking at steady speeds, once as early as 15000 miles, and complete failure at roughly 74,000 to 80,000 miles. Sudden loss of power at highway speed is the main safety risk. Steering is next: a "Steering Assist Reduced" warning, often tied to a failing thermostat, and power steering that cuts out and leaves the wheel very heavy. The rear camera also goes black in reverse. Federal recall records list six recalls, including power train, fuel system and air bags.
If you shop this year, ask for transmission service records and proof that every recall was completed. Compare it with a 2021 before you commit.
Compared to the 2021 GMC Acadia, which scored 6 points higher. See also the 2018 GMC Acadia for an earlier comparison.
Pros
- +Acceptable reliability score
- +Low complaint frequency
- +5-star NHTSA crash rating
Cons
- −Above-average repair costs for its class
- −Above-average recall count
- −ELECTRICAL SYSTEM issues reported (17 complaints)
Compare 2020 GMC Acadia With

2020 Chevrolet Traverse
Reliability: 62/100

2020 Toyota Highlander
Reliability: 71/100

2020 Honda Pilot
Reliability: 60/100

2020 Ford Explorer
Reliability: 54/100

2020 Kia Telluride
Reliability: 55/100
Common Problem Categories
Safety
LOW RISK- 6 manufacturer recalls issued
Other
HIGH RISK- POWER TRAIN (17)
- ELECTRICAL SYSTEM (17)
Recall Overview
6
recalls on record
The 2020 GMC Acadia has 6 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.
NHTSA.gov →Complaint Breakdown
84
complaintsSafety Incidents
4
Crashes
0
Fires
2
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2020 GMC Acadia Recall Details
6 recalls have been issued for the 2020 GMC Acadia. All recall repairs are performed free of charge at authorized dealerships.
BACK OVER PREVENTION
General Motors, LLC (GM) is recalling certain 2020-2021 Cadillac XT5, XT6, and GMC Acadia vehicles equipped with the optional Surround Vision feature. The rearview camera coaxial cable connectors may have been crimped improperly, causing the rearview camera to fail or function intermittently.
Consequence
An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.
Remedy
Dealers will replace the coaxial cables, free of charge. Owner notification letters were mailed January 18, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N222378380.
TIRES
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT4, XT5, Escalade, Escalade ESV, Chevrolet Suburban, Tahoe, Traverse, GMC Yukon, Yukon XL, 2018-2021 Chevrolet Express, GMC Savana, 2019-2020 Chevrolet Blazer, Silverado 1500, GMC Acadia, Sierra 1500, and certain Continental tires sold to the aftermarket for various model year 2018-2021 vehicles. The affected tires were cured for too long during production.
Consequence
Over cured tires may develop a break in the sidewall resulting in sudden air loss or a belt edge separation which could lead to a tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect the tires, replacing them as necessary, free of charge. The recall began March 22, 2021. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N212329050.
TIRES
General Motors LLC (GM) is recalling certain 2020 Buick Enclave, Cadillac XT5, GMC Acadia and Chevrolet Traverse vehicles and 2020-2021 Chevrolet Silverado 1500, GMC Sierra 1500 vehicles. The vehicles may have been manufactured with Continental tires that were overcured.
Consequence
Overcured tires may experience a carcass break in the sidewall resulting in a sudden air loss or could develop a belt edge separation which could lead to partial or full tread/belt loss. Either condition increases the risk of a crash.
Remedy
GM will notify owners, and dealers will inspect vehicles and replace tires that have DOT number and production mold number combinations identified by Continental, free of charge. The recall began December 17, 2020. Owners may contact GMC customer service at 1-888-988-7267, Buick customer service at 1-866-608-8080, Chevrolet customer service at 1-800-222-1020 or Cadillac customer service at 1-800-458-8006. GM's number for this recall is N202319030.
Buying a used 2020 GMC Acadia? Check its history first
Power train problems lead owner complaints about the 2020 GMC Acadia, and 6 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2020 GMC Acadia NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 15.1%
Safety Technologies
GMC AcadiaRepair Costs & Maintenance
Maintenance Rating
3Maintenance rating: 3 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$734
vs $573 avg for midsize SUVs
vs $652 avg for all vehicles
Repair Frequency
0.4
unscheduled repair visits per year
Severe Repair Probability
19%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
GMC Acadia Resale Value
The GMC Acadia is estimated to retain about 57.7% of its original value after 5 years, based on observed used-car listings.
This benchmark covers the GMC Acadia model overall and is not specific to the 2020 model year.
- Value Retained
- 57.7%
- Depreciation
- 42.3%
- Listings Analyzed
- 235
after 5 years
over the same period
U.S. used-car listings
Listings observed in . This is a historical market benchmark, not a current price quote.
Explore GMC Acadia depreciation and resale value on CarResaleValue.comMPG & Annual Running Costs
Gas
21–24 MPG
Running cost: $3,250–$3,600/yr
Fuel + repair
18–21 city / 25–28 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2020 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| Acadia FWD 2.0L 4-cyl | Front-Wheel Drive | Automatic 9-spd | 21 | 28 | 24 | $2,500 |
| Acadia AWD 2.0L 4-cyl | All-Wheel Drive | Automatic 9-spd | 21 | 27 | 23 | $2,600 |
| Acadia FWD 2.5L 4-cyl | Front-Wheel Drive | Automatic 9-spd | 21 | 27 | 23 | $2,600 |
| Acadia FWD 3.6L 6-cyl | Front-Wheel Drive | Automatic 9-spd | 19 | 27 | 22 | $2,700 |
| Acadia AWD 3.6L 6-cyl | All-Wheel Drive | Automatic 9-spd | 18 | 25 | 21 | $2,850 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2020 GMC Acadia.
Shift into reverse several times and confirm the rear camera image appears every time without a black screen.
Accelerate gently through 35 to 45 mph and feel for shudder, vibration, or bucking.
Shift between park, reverse, and drive repeatedly; confirm it stays in park with no "Shift to Park" message.
Check transmission fluid color and ask for records of torque converter or transmission work.
After a full warm-up, confirm the temperature gauge leaves cold and the A/C blows cold air.
Scan for codes P01F0 and P0128 and ask whether the thermostat has been replaced.
Turn the wheel lock to lock at parking speed and feel for sudden heavy or sticking steering.
Test the key fob, door locks, and liftgate right after a car wash.
2020 GMC Acadia Common Problems by Component
84 owner complaints grouped by vehicle system.
POWER TRAIN
17 complaintsThe 9-speed transmission shudders, vibrates, or bucks at steady speeds, with complaints of shudder as early as 15000 miles. Hard shifts, hesitation followed by a lurch, and unwanted downshifts are common. Some vehicles shift out of drive or into neutral while moving, or won't stay in park. Fluid flushes and torque converter replacement don't always fix it, and complete transmission failure is reported at roughly 74,000 to 80,000 miles. Sudden loss of power at highway speed is the main safety risk.
ELECTRICAL SYSTEM
17 complaintsSafety-relatedThe rear camera screen goes black in reverse and shows a warning symbol, sometimes again and again after repeated dealer visits. Driver aids act up too: blind spot alerts trigger wrongly, automatic braking engages with nothing ahead, and traction control drops out. The center display can stay blank or throw errors, and some radios get replaced more than once. After rain or a car wash, the key fob, door locks, and liftgate can stop working. One crash-related report describes a cascade of warnings, reduced engine power, and lost cruise control.
STEERING
12 complaintsA "Steering Assist Reduced" warning appears together with a temperature gauge stuck on cold, air conditioning that stops cooling, and a loud cooling fan running nonstop. Owners trace this to a failing thermostat, and replacing the battery doesn't cure it. A separate pattern is power steering that cuts out and comes back without warning, making the wheel very heavy at low speeds. That fix calls for a new power steering module that can cost over $1,000 and is sometimes backordered. One owner also needed a new rack and pinion after the steering stuck mid-turn.
ENGINE (5 complaints)
ENGINE
5 complaintsThermostat failure is the main issue. It sets codes P01F0 or P0128, drops the temperature gauge to cold, and often brings up the steering assist warning. One failure came under 55,000 miles. Early on the symptoms can come and go without setting a code, which makes diagnosis slow. Other reports describe a cracked catalytic converter leaking exhaust into the cabin at under 60,000 miles, and leaking rear heater lines that require replacing the whole dealer-only assembly.
FUEL/PROPULSION SYSTEM (4 complaints)
FUEL/PROPULSION SYSTEM
4 complaintsThe engine loses power and shuts off while driving, sometimes after violent jerking at highway speed, and may not restart right away. The fuel gauge can read wrong, showing half or three-quarters full after a fill-up, or running dry while still showing range left. Fuel pump module failure causes a no-start, with one vehicle needing a second replacement around 50k miles. A stall at speed puts the car at risk in traffic. Only a few complaints are on file.
SERVICE BRAKES (3 complaints)
SERVICE BRAKES
3 complaintsThe electronic parking brake engages on its own, sometimes while the car is moving, bringing it to a sudden stop with no warning. One case happened at 15 mph on a nearly new vehicle. Other owners say the parking brake sets itself when parked on an incline and won't release until the car is put in gear. Dealers have been unsure of the cause. An unexpected hard stop raises the risk of a rear-end collision.
FORWARD COLLISION AVOIDANCE (3 complaints)
FORWARD COLLISION AVOIDANCE
3 complaintsAutomatic emergency braking slams on the brakes with nothing ahead, on the road and when pulling into a garage. Some drivers see a red pedestrian warning on the head-up display just before the car nose-dives. The front camera can also go dark, which disables collision alerts and adaptive cruise control, and restarting doesn't bring it back. Phantom braking puts the car at risk of being rear-ended by following traffic.
SEAT BELTS (3 complaints)
SEAT BELTS
3 complaintsFront seat belts fail to latch on the first few tries or come unlatched while the car is moving. In one case both front belts were affected, and the dealer said they needed replacement at about 35,000 miles. An unlatched belt leaves the occupant unprotected in a crash. Only 3 complaints are on file, and one gives no detail.
AIR BAGS (3 complaints)
AIR BAGS
3 complaintsSafety-relatedNo deployment occurs in a serious rear-end collision described in one crash report, which involved 2 injuries and a fractured front passenger seat. A second crash report describes the vehicle speeding up on its own at low speed and hitting a wall, and the air bags did deploy in that one. The third lists an air bag fault among many warning lights appearing at once. Two of the 3 complaints involve crashes, but the total count is small.
LANE DEPARTURE (2 complaints)
LANE DEPARTURE
2 complaintsThe side blind zone alert system shuts off and shows a "temporarily unavailable" or service message, then stops working. The failure happens often and can come back after a dealer repair. Drivers who rely on blind spot warnings lose them without notice. Both complaints on file describe this same blind spot fault.
When Do 2020 GMC Acadia Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst GMC Acadia Years
Best GMC Acadia Years to Buy
Based on reliability index scoreGMC Acadia Years to Avoid
2020
(Current Model)
2023
GMC Acadia Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 68/100 | Good |
| 2020 | 62/100 | Good |
| 2021 | 68/100 | Good |
| 2022 | 66/100 | Good |
| 2023 | 64/100 | Good |
| 2024 | 76/100 | Good |
| 2025 | 76/100 | Good |
| 2026 | 76/100 | Good |
GMC Acadia Reliability Compared to Other Years
Frequently Asked Questions
Is the 2020 GMC Acadia reliable?
What are the most common problems with the 2020 GMC Acadia?
Does the 2020 GMC Acadia have transmission problems?
How many recalls does the 2020 GMC Acadia have?
Is the 2020 GMC Acadia expensive to repair?
Don’t buy a 2020 GMC Acadia without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2020 GMC Acadia
Of the four inputs behind this score, the 2020 GMC Acadia does best on recall impact (65/100) and worst on repair costs (60/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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