Last updated: 2026-10-10

Infiniti vs Mazda: Reliability Compared

Infiniti and Mazda tie on reliability. Infiniti draws fewer severe complaints, while Mazda costs less to repair each year. Infiniti rests on one model, the QX60. Mazda offers seven, and its CX-5 is the strongest pick of either lineup.

Is Infiniti More Reliable Than Mazda?

MetricInfinitiMazda
Avg Reliability Score75/10075/100
Models Tracked17
Avg Recalls per Model1314
Avg Complaints per Model182480
Avg Annual Repair Cost$639/yr$500/yr

Infiniti Models

1 models ranked by reliability

Excellent Good Mixed Risky

Mazda Models

7 models ranked by reliability

378
577
Excellent Good Mixed Risky

Infiniti vs Mazda: The Verdict

Neither brand wins. Both stand as good, and the differences cancel out. Infiniti has the cleaner complaint record: owners file about half as many complaints per 1,000 sold, and far fewer involve crashes or injuries. Its problems also spread more evenly across systems. Mazda is cheaper to keep running, at about $500 a year against $639. Recall impact is even.

Remember that Infiniti's standing comes from a single model, the QX60, and its weak spot is a CVT that can shudder or hesitate. Mazda's record covers seven models and varies a lot, from an excellent CX-5 to a mixed CX-90.

Where Infiniti and Mazda Differ Most

ComponentWeightInfinitiMazda
Complaint Severity

Owner complaints weighted by component severity

35%
68/100Good
66/100Good
Repair Costs

Annual maintenance and repair expenses

30%
70/100Good
72/100Good
Recall Impact

Safety recalls weighted by severity (park-it, park-outside)

20%
84/100Excellent
84/100Excellent
Issue Diversity

How many different systems have reported problems

15%
84/100Excellent
82/100Excellent

Infiniti vs Mazda: Strengths and Weaknesses

Infiniti

Strengths

  • Strong overall reliability (75/100 average)
  • Minimal recall impact — fewer safety-critical recalls
  • Focused issue profile — problems concentrated in fewer areas
  • Reasonable maintenance costs ($639/year avg)
  • Reliability trending upward in recent model years
  • Below-average repair frequency

Weaknesses

  • Above-average repair severity when issues occur

Mazda

Strengths

  • Strong overall reliability (75/100 average)
  • Minimal recall impact — fewer safety-critical recalls
  • Focused issue profile — problems concentrated in fewer areas
  • Reasonable maintenance costs ($500/year avg)
  • 6 of 7 models rated Good or Excellent
  • Below-average repair frequency

Weaknesses

  • Above-average repair severity when issues occur

Which Make Is Cheaper to Maintain: Infiniti or Mazda?

Based on independent repair cost data, Mazda is cheaper to maintain at an average of $500/year compared to $639/year for Infiniti. That's a difference of $139/year, which adds up significantly over the life of the vehicle.

Mazda Repair Cost Range

$433 – $581/yr

Average: $500/yr

Infiniti vs Mazda Reliability by Vehicle Type

How the two makes compare within each vehicle category they both compete in:

CategoryInfinitiMazdaWinner
SUVs(1 vs 5 models)75/10070/100Infiniti

Infiniti wins 1 out of 1 shared categories.

Common Problems: Infiniti vs Mazda

ComponentInfinitiMazda
ENGINE13%1827%760
ELECTRICAL SYSTEM20%2716%440
UNKNOWN OR OTHER18%2412%333
POWER TRAIN23%3211%307
SERVICE BRAKES8%116%179
STEERING1%25%150
FORWARD COLLISION AVOIDANCE—4%110
AIR BAGS1%24%105
SEATS3%41%21
BACK OVER PREVENTION3%40%5

Share of each make's complaints, with counts below.

Infiniti vs Mazda Complaint Severity: Crashes, Fires, and Injuries

Infiniti

5

Crash reports

1

Fire reports

8

Injury reports

Mazda

203

Crash reports

15

Fire reports

127

Injury reports

Every Infiniti and Mazda Model Ranked

Infiniti vs Mazda Reliability Trend by Year

Infiniti's reliability is improving — recent model years average 79/100, up from earlier years. Mazda's reliability has been stable.

Model YearInfinitiMazdaEdge
202682/100(1)81/100(6)Infiniti
202576/100(1)72/100(6)Infiniti
202473/100(1)69/100(6)Infiniti
202372/100(1)75/100(6)Mazda
202273/100(1)79/100(5)Mazda
202181/100(1)74/100(5)Infiniti
202074/100(1)76/100(4)Mazda
201971/100(1)75/100(4)Mazda
201872/100(1)72/100(4)Tie

Models tracked per year in parentheses.

Who Should Buy Infiniti vs Mazda?

If you want a midsize SUV and care most about a quiet complaint history, lean to the QX60. Target the 2021 model year. Look hard at 2019 and 2023, the two lowest rated. Test drive for CVT shudder or hesitation, because it does not always respond to repair.

If you want the lowest running costs or more choice, lean to Mazda. The CX-5 is the one to buy, and 2022 is the best used year, with few complaints and no recalls. Skip the 2018 CX-5, where cracked cylinder heads leak oil onto the exhaust. The 3 and 5 sedans, CX-9, CX-50, and CX-30 all rate good. Be wary of the CX-90. The 2024 has steering and hybrid power loss complaints, and the 2025 and 2026 years are too new to judge. Inspect any CX-90 closely.

The Bottom Line: Infiniti or Mazda?

Pick by what matters to you, since the two brands tie. Choose Mazda if you want lower bills and more models to pick from. Choose the QX60 if you want fewer serious complaints and can accept CVT risk. The strongest single model across both lineups is the Mazda CX-5, ideally a 2022. Over five years, Mazda's lower repair costs add up to roughly $695 saved.

Infiniti vs Mazda: Common Questions

Is Infiniti more reliable than Mazda?
No, the two brands are tied, and both stand as good. Infiniti is stronger on complaint severity and on how evenly problems spread across systems. Mazda is stronger on repair costs. The Infiniti result rests on one tracked model, the QX60.
Which is cheaper to repair, Infiniti or Mazda?
Mazda is cheaper. Independent repair-cost data puts the average at about $500 a year for Mazda, with models ranging from $433 to $581. The Infiniti QX60 runs about $639 a year. Over five years, that gap comes to roughly $695.
Which brand has more recalls, Infiniti or Mazda?
Mazda has more recall filings in federal records, 101 against 13 for Infiniti. Mazda also has seven tracked models to Infiniti's one. The page rates recall impact as even, so recalls alone should not decide between them.
What is the most common problem with the Infiniti QX60?
The CVT is the known weak spot. It can shudder or hesitate, and repair does not always fix it. Power train is also the top complaint area for Infiniti, at 23% of owner complaints. Test drive any QX60 carefully, especially 2019 and 2023.
What are the common Mazda problems?
Engine complaints lead for Mazda, at 27% of owner complaints. On the CX-5, the 2018 year has cracked cylinder heads that leak oil onto the exhaust. Touchscreen ghost touch is the most common electrical complaint. The 2024 CX-90 has steering and hybrid power loss complaints.

Comparing Infiniti vs Mazda? Run a VIN check on any specific vehicle before you buy — uncover hidden accidents, title issues, and open recalls.

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How we score Infiniti and Mazda models

Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.