Last updated: 2026-07-26

Cadillac vs Mercedes-Benz: Which Make Is More Reliable?

Comparing Cadillac and Mercedes-Benz on reliability? This page compares their scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs across every model we track.

Cadillac currently leads with an average score of 70/100 compared to 60/100. Scroll down for the full breakdown.

Is Cadillac More Reliable Than Mercedes-Benz?

MetricCadillacMercedes-Benz
Avg Reliability Score70/10060/100
Models Tracked510
Avg Recalls per Model19192
Avg Complaints per Model201583
Avg Annual Repair Cost$866/yr$858/yr

Cadillac Models

5 models ranked by reliability

XT575
XT673
XT472
Excellent Good Mixed Risky

Mercedes-Benz Models

10 models ranked by reliability

GLB69
GLC69
GLE67
EQE59
EQS52
CLA48
Excellent Good Mixed Risky

Cadillac vs Mercedes-Benz: The Verdict

Cadillac has a commanding reliability lead over Mercedes-Benz, and it shows across multiple metrics. We scored 15 models between the two makes: Cadillac at 70/100 and Mercedes-Benz at 60/100, based on recalls, complaint severity, repair costs, and issue diversity.

On the cost front, Mercedes-Benz is cheaper to maintain at $858/year versus $866/year.

Where Cadillac and Mercedes-Benz Differ Most

Our reliability score is built from four weighted components. Here's how each make performs in each area:

ComponentWeightCadillacMercedes-Benz
Complaint Severity

Owner complaints weighted by component severity

35%
67/100Good
61/100Good
Repair Costs

Annual maintenance and repair expenses

30%
61/100Good
54/100Mixed
Recall Impact

Safety recalls weighted by severity (park-it, park-outside)

20%
82/100Excellent
59/100Mixed
Issue Diversity

How many different systems have reported problems

15%
81/100Excellent
79/100Good

Cadillac's advantage in recall impact (+23 points) is the main driver of the overall score difference between these makes.

Cadillac vs Mercedes-Benz: Strengths and Weaknesses

Cadillac

Strengths

  • Strong overall reliability (70/100 average)
  • Minimal recall impact — fewer safety-critical recalls
  • Focused issue profile — problems concentrated in fewer areas
  • 5 of 5 models rated Good or Excellent
  • Below-average repair frequency

Weaknesses

  • High maintenance costs ($866/year avg)
  • Above-average repair severity when issues occur

Mercedes-Benz

Strengths

  • Above-average reliability (60/100 average)
  • Focused issue profile — problems concentrated in fewer areas
  • Reliability trending upward in recent model years
  • Below-average repair frequency

Weaknesses

  • High maintenance costs ($858/year avg)
  • 6 of 10 models rated Mixed or Poor
  • 80 fire-related complaints across lineup

How Reliable Are Cadillac and Mercedes-Benz Lineups?

Distribution of model reliability ratings across each make's lineup:

Cadillac

Excellent (80+)0 models
Good (60–79)5 models
Mixed (40–59)0 models
Poor (0–39)0 models

Mercedes-Benz

Excellent (80+)0 models
Good (60–79)4 models
Mixed (40–59)6 models
Poor (0–39)0 models

Which Make Is Cheaper to Maintain: Cadillac or Mercedes-Benz?

Based on independent repair cost data, Mercedes-Benz is cheaper to maintain at an average of $858/year compared to $866/year for Cadillac. The difference is relatively small, so maintenance costs shouldn't be a major deciding factor between these makes.

Cadillac Repair Cost Range

$783 – $1007/yr

Average: $866/yr

Mercedes-Benz Repair Cost Range

$807 – $908/yr

Average: $858/yr

Cadillac vs Mercedes-Benz Reliability by Vehicle Type

How the two makes compare within each vehicle category they both compete in:

CategoryCadillacMercedes-BenzWinner
SUVs(5 vs 3 models)70/10069/100Cadillac

Cadillac wins 1 out of 1 shared categories.

Common Problems: Cadillac vs Mercedes-Benz

Top complaint categories from NHTSA owner reports, showing what drivers report most frequently for each make:

ComponentCadillacMercedes-Benz
ELECTRICAL SYSTEM16%14723%842
ENGINE31%28815%563
UNKNOWN OR OTHER7%6616%579
POWER TRAIN16%14711%387
STEERING4%387%250
SERVICE BRAKES5%475%172
STRUCTURE0%44%155
FUEL SYSTEM0%23%127
ENGINE AND ENGINE COOLING5%490%15
EXTERIOR LIGHTING4%371%25

Percentage of total complaints. Raw complaint count shown below. Based on NHTSA owner reports across all tracked model years.

Cadillac vs Mercedes-Benz Complaint Severity: Crashes, Fires, and Injuries

Across all tracked models, Cadillac owners reported 43 crash-related, 10 fire-related, and 26 injury-related complaints to NHTSA. Mercedes-Benz owners reported 237 crash-related, 80 fire-related, and 241 injury-related complaints. Cadillac has fewer severe incident reports overall. These counts reflect owner-reported incidents and don't establish causation — but they're a useful signal for comparing safety profiles.

Cadillac

43

Crash reports

10

Fire reports

26

Injury reports

Mercedes-Benz

237

Crash reports

80

Fire reports

241

Injury reports

Every Cadillac and Mercedes-Benz Model Ranked

All tracked models ranked by average reliability score. Click any model for detailed year-by-year data.

Cadillac vs Mercedes-Benz Reliability Trend by Year

Average reliability score for each model year, showing how quality has trended over time:

Cadillac's reliability has been stable across the years we track. Mercedes-Benz's reliability is improving — recent model years average 67/100.

Model YearCadillacMercedes-BenzEdge
202675/100(4)71/100(6)Cadillac
202573/100
202469/100(5)62/100(9)Cadillac
202369/100(5)63/100(8)Cadillac
202268/100(3)59/100(9)Cadillac
202168/100(4)57/100(8)Cadillac
202069/100(4)57/100(8)Cadillac
201971/100(3)56/100(7)Cadillac
201877/100(1)56/100(6)Cadillac

Number in parentheses = models tracked for that year. Scores are averages across all tracked models.

Cadillac vs Mercedes-Benz: Head-to-Head Model Matchups

These are direct competitor models between Cadillac and Mercedes-Benz. Click any matchup for a detailed model-vs-model reliability comparison:

The Bottom Line: Cadillac or Mercedes-Benz?

Cadillac is the clear reliability pick here, and the data backs it up across most metrics.

If you want the single most reliable option: the Cadillac XT5 leads both lineups with a score of 75/100.

Budget-conscious buyers should note that Mercedes-Benz costs less to maintain — $858/year vs $866/year.

All scores are based on NHTSA recall and complaint data combined with independent repair cost databases. Check individual model pages for year-specific reliability data before making a final decision.

Cadillac vs Mercedes-Benz: Common Questions

Is Cadillac more reliable than Mercedes-Benz?
Based on our data, Cadillac is more reliable overall with an average reliability score of 70/100 compared to 60/100. That's a meaningful difference worth weighing in your decision.
Which is cheaper to maintain, Cadillac or Mercedes-Benz?
Based on independent repair cost estimates, Mercedes-Benz is cheaper to maintain at an average of $858/year compared to $866/year for Cadillac.
Which make has more recalls, Cadillac or Mercedes-Benz?
On a per-model average, Mercedes-Benz has more recalls (~192 per model) compared to Cadillac (~19 per model). More recalls don't always mean worse reliability — many are minor or preventative.
What are the most reliable models from Cadillac and Mercedes-Benz?
The most reliable Cadillac model is the XT5 (avg score: 75/100), while the most reliable Mercedes-Benz model is the GLB (avg score: 69/100).
What are the least reliable models from Cadillac and Mercedes-Benz?
The least reliable Cadillac model is the Escalade (avg score: 63/100), while the least reliable Mercedes-Benz model is the CLA (avg score: 48/100). Check individual model pages for year-specific data before ruling these out.
What are the most common problems with Cadillac and Mercedes-Benz vehicles?
The most frequently reported issue for Cadillac is engine (31% of complaints), while for Mercedes-Benz it's electrical system (23% of complaints). These are based on NHTSA owner complaint data across all tracked models.
Which make has more reliable models overall, Cadillac or Mercedes-Benz?
Cadillac has a higher proportion of models scoring "good" or "excellent." Cadillac has 0 excellent and 5 good-rated models out of 5, while Mercedes-Benz has 0 excellent and 4 good-rated models out of 10.
How many Cadillac and Mercedes-Benz models does Auto Reliability Index track?
We track 5 Cadillac models across 9 model years and 10 Mercedes-Benz models across 8 model years. Scores are based on NHTSA recalls, owner complaints, and independent repair cost data.
Which make has fewer owner complaints, Cadillac or Mercedes-Benz?
On a per-model average, Cadillac has fewer owner complaints (~201 per model) compared to Mercedes-Benz (~583 per model). Note that models with higher sales naturally generate more complaints.
Are Cadillac and Mercedes-Benz getting more or less reliable?
Based on recent model year data, Cadillac reliability is stable while Mercedes-Benz reliability is improving. We compare average scores across the most recent 3 model years to determine the trend direction.
Which is better for a first-time car buyer, Cadillac or Mercedes-Benz?
For first-time buyers prioritizing reliability, Cadillac has a slight edge with its higher average score. However, specific model choice matters more than make — check individual model pages for the best options in your budget and vehicle type.
Which make has fewer safety-related complaints, Cadillac or Mercedes-Benz?
Cadillac has fewer owner-reported crashes, fires, and injuries in our database. Cadillac has 43 crash reports, 10 fire reports, and 26 injury reports. Mercedes-Benz has 237 crash, 80 fire, and 241 injury reports. Note that complaint volume correlates with sales volume.

Comparing Cadillac vs Mercedes-Benz? Run a VIN check on any specific vehicle before you buy — uncover hidden accidents, title issues, and open recalls.

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How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.