Last updated: 2026-10-10
2020 Chrysler 300 Reliability Report
The 2020 Chrysler 300 has good reliability, but air bags that failed to deploy in serious crashes are the main concern for buyers.
Recalls
2
Complaints
10
Complaint Rate
6.1per 10,000 sold
Est. Repair Cost
$631
Annual Fuel Cost
$2,600–$3,950
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Stronger than most 300 years with few complaints, but air bag reports, including failure to deploy in crashes, and two recalls call for a closer check.
Top Issues to Watch
- AIR BAGS (4)
- POWER TRAIN (1)
- FORWARD COLLISION AVOIDANCE (1)
Generation & Refresh (US)
2020 is 5 years after the 2015 model year updates refresh.
- Year 10 in the Second generation (LD) (2011–2023).
- Well-established in its generation — most early issues should be resolved.
- 2nd generation 300 (US).
What this means for buyers
Post-refresh years tend to be among the most refined — updates have been applied and early kinks worked out.
2011: Second generation (LD) Launch
Generation start — new platform.
2015: Mid-Cycle Refresh
Updated features and styling tweaks.
2020: This Model Year
2020 is 5 years after the 2015 model year updates refresh.
Should You Buy the 2020 Chrysler 300?
Good reliability is the verdict, and it is above average among 2020 sedans. Of the six Chrysler 300 model years we score, this one is among the stronger. Owners filed 10 complaints, far fewer than the 59 for 2019 and fewer than the 18 for 2021. The federal crash-test rating is 4 of 5 stars. Estimated yearly repair cost for the model is $631, a bit above the $590 for its class.
Air bags are the problem to take seriously. They account for 4 of the 10 complaints. One owner was rear-ended at over 40 mph and pushed into the car ahead, and the bags did not deploy. Another car rolled over, and that report also says the air bags failed. Other owners describe curtain or driver bags going off in an unoccupied car with no collision, and one found a hole in a passenger bag. One unprompted deployment came at 72,000 miles. None of the reports describes a fix.
Federal recall records list two recalls, for air bags and visibility. Ask for proof that both were completed before you buy. The 2021 model is a close alternative, with good reliability and a similar standing.
Compared to the 2021 Chrysler 300, which scored 1 points lower. See also the 2019 Chrysler 300 for an earlier comparison.
Pros
- +Acceptable reliability score
- +Infrequent unscheduled repairs
- +Low major repair risk (13%)
- +Low recall count
Cons
- −AIR BAGS: Failure to deploy in a serious crash is the gravest pattern (4 complaints)
- −UNKNOWN OR OTHER: Sun visor caught fire at 65 mph, at about 26,972 miles (3 complaints)
Compare 2020 Chrysler 300 With
Common Problem Categories
Safety
LOW RISK- 2 manufacturer recalls issued
Other
HIGH RISK- AIR BAGS (4)
- UNKNOWN OR OTHER (3)
Recall Overview
2
recalls on record
The 2020 Chrysler 300 carries 2 recalls — a low count. Authorized dealers repair any open recall free of charge, regardless of warranty status.
NHTSA.gov →Complaint Breakdown
6.1
per 10,000 soldSegment avg: 17.9
Safety Incidents
2
Crashes
1
Fires
3
Injuries
0
Deaths
NHTSA 4/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2020 Chrysler 300 Recall Details
2 recalls have been issued for the 2020 Chrysler 300. All recall repairs are performed free of charge at authorized dealerships.
AIR BAGS
Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.
Consequence
An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.
Remedy
Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.
VISIBILITY
Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."
Consequence
A windshield that separates from the vehicle during a crash can increase the risk of injury.
Remedy
Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.
Buying a used 2020 Chrysler 300? Check its history first
Air bags problems lead owner complaints about the 2020 Chrysler 300, and 2 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2020 Chrysler 300 NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 11.3%
Safety Technologies
Chrysler 300Repair Costs & Maintenance
Maintenance Rating
3.5Maintenance rating: 3.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$631
vs $590 avg for fullsize cars
vs $652 avg for all vehicles
Repair Frequency
0.3
unscheduled repair visits per year
Severe Repair Probability
13%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Chrysler 300 Resale Value
The Chrysler 300 is estimated to retain about 53.4% of its original value after 5 years, based on observed used-car listings.
This benchmark covers the Chrysler 300 model overall and is not specific to the 2020 model year.
- Value Retained
- 53.4%
- Depreciation
- 46.6%
- Listings Analyzed
- 148
after 5 years
over the same period
U.S. used-car listings
Listings observed in . This is a historical market benchmark, not a current price quote.
Explore Chrysler 300 depreciation and resale value on CarResaleValue.comMPG & Annual Running Costs
Gas
19–23 MPG
Running cost: $3,250–$4,600/yr
Fuel + repair
16–19 city / 25–30 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2020 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| 300 3.6L 6-cyl | Rear-Wheel Drive | Automatic 8-spd | 19 | 30 | 23 | $2,600 |
| 300 AWD 3.6L 6-cyl | All-Wheel Drive | Automatic 8-spd | 18 | 27 | 21 | $2,850 |
| 300 5.7L 8-cyl | Rear-Wheel Drive | Automatic 8-spd | 16 | 25 | 19 | $3,950 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2020 Chrysler 300.
Inspect the steering wheel, dash, headliner, and roof pillars for signs of a deployed, replaced, or damaged air bag.
Pull a vehicle history report and look for prior crashes or air bag deployments.
Check both sun visors and the headliner around them for scorch marks, melting, or a burnt smell.
Look closely at the touchscreen for bubbling or peeling, then use every function and watch for phantom inputs or random beeps.
Leave the climate set for several minutes of driving and confirm the temperature does not change on its own.
Pair a phone and make a hands-free call to confirm the connection holds.
Inspect the panoramic sunroof glass for chips, cracks, or signs it was replaced.
2020 Chrysler 300 Common Problems by Component
10 owner complaints grouped by vehicle system.
AIR BAGS
4 complaintsSafety-relatedFailure to deploy in a serious crash is the gravest pattern. Two of the 4 complaints describe crashes with injuries. One car was rear-ended at over 40 mph and pushed into the car ahead, and the bags did not deploy. Another rolled over, and that report also says the air bags failed. The opposite problem also appears: curtain or driver bags going off in an unoccupied car with no collision, plus a passenger bag found with a hole in it. One unprompted deployment came at 72,000 miles. None of the reports describes a fix.
UNKNOWN OR OTHER
3 complaintsSafety-relatedA sun visor caught fire at 65 mph, at about 26,972 miles. The fire department put it out, and no cause had been found. The other notable complaint is a delaminating touchscreen. The car beeps at random, changes the cabin temperature, starts navigation on its own, and drops hands-free calls, which pulls the driver's attention off the road. One owner also reports that the panoramic sunroof glass exploded. This category has only 3 complaints, and none of these failures shows up in more than one report.
POWER TRAIN
1 complaintOn March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/park? I parked car and got appointment with Don Franklin Chrysler Somerset, KY Where I purchased new one year ago. I left car with service department with verbal description and written description written on card and taped to passenger seat for technican that I thought car was trying to shift to park while traveling 50mph 04-27-2022. On 04-28-2022 I picked up car and was told fixed noise it was altenator. I drove out of parking lot and heard same noise as before, I took back and got service writter in car he observed noise and he said it will have to be checked by technician, I told him the miles had not changed 23,844 NOT TEST DROVE YET! he advided the car has computer saftey device that does not let it go to park when over 10mph go ahead and drive. I made appiontment for repair 6 weeks later (as soon as he could) also stating parts are sometimes months away. I had never used the auto park feature on this car, it is on all Chrysler cars for drivers that get out with car running and don't put in park? I paid 40,000 dollars for a car that I'm expected to wait approx 6 monthes for repair under warranty one year old! I took to independant shop and was advised junk yard parts was available but would void warrany and still could be computer causing not the gear mechanics. I sold this car at a 11,000 dollar loss. Problem is still on road meeting us in curve as we drive. Please investigate this dangerous saftey devise that appears to correct people that should not drive anyway! American made car American dealer and service department with 3rd world solutions. Manufacture, management of Don Franklin Chrysler all contacted, could care less about problem keep driving. Autopark causes rear tire lockup!
FORWARD COLLISION AVOIDANCE (1 complaints)
FORWARD COLLISION AVOIDANCE
1 complaintI purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob under my right arm, The car seemed to be trying to shift gears My hands were on steering wheel and both myself and passenger had our seat belts on with doors closed properly. I drove the car home 8 miles with it grinding at every curve. I called my local dealer and made appointment for repair, Due to car shortage Don Franklin motors 1147 S HWY 27 Somerset, KY service told me that due to work load I would need to bring car in April 27, 2022 at 1030 hrs. I parked car and on 04 27 2022 Turned car over to Franklins service for repair. Mileage on car was 23844. Franklins called me later in day and said they ordered a alternator for it due the noise was from bad bearing. I Stopped by April 28th at 1500hrs and car was ready. I asked about gear knob grinding and was told it was Ok, noise was alternator. I drove away and noticed noise turning out of parking lot. I checked mileage and car still had same miles as it did when I dropped it off. I took back to service advisor and drove out of lot to hear noise he did! Advisor told me that a 10-20 mph the car would be able to control if it went to lock up. I did not agree and needed it repaired, Advisor told me a mechanic would have drive and hear noise and was busy today I was given a appointment of June 16, 2022 at 1030 hours OVER SIX WEEKS more without car! I called 1-800 Chrysler number in owners manual to get option. I got no where with them don't care keep driving until appointment. My Local dealer and service folks don't care to met this car in a curve for next six weeks and they have more car dealerships in all adjoining towns spreading this great service.PLEASE INVESTIGATE problem!
VISIBILITY/WIPER (1 complaints)
VISIBILITY/WIPER
1 complaintThis Chrysler 300 is equipped with side view mirrors which tilt down when vehicle is placed in reverse gear. It is suppose to tilt a few degrees so that you can see noting is under your rear tires such as a small child or o pet cat, dog,etc. However this vehicle s mirrors tild down so far the only view you have is the ground area directly under the drivers /passenger front door. You could see a child or pet or even to safely back the vehicle up. I have taken this to the dealership they tell me there is no fix for this condition Is this something associated with just this car??? Or, have other vehicles had this problem??
Best & Worst Chrysler 300 Years
Best Chrysler 300 Years to Buy
Based on reliability index score2023
2020
(Current Model)
2022
Chrysler 300 Years to Avoid
Chrysler 300 Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 66/100 | Good |
| 2019 | 71/100 | Good |
| 2020 | 74/100 | Good |
| 2021 | 73/100 | Good |
| 2022 | 73/100 | Good |
| 2023 | 75/100 | Good |
Chrysler 300 Reliability Compared to Other Years
Frequently Asked Questions
Is the 2020 Chrysler 300 reliable?
What are the most common problems with the 2020 Chrysler 300?
Does the 2020 Chrysler 300 have air bag problems?
Has the 2020 Chrysler 300 been recalled?
Is the 2020 Chrysler 300 better than the 2019 or 2021?
Don’t buy a 2020 Chrysler 300 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2020 Chrysler 300
Of the four inputs behind this score, the 2020 Chrysler 300 does best on recall impact (80/100) and worst on repair costs (70/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
Get notified when new recalls or reliability data is added for the Chrysler 300.
No spam. Only data updates for this model.
Browse More Chrysler Models
Browse More 2020 Vehicles
2020 Lexus RX
Score: 86/100
2020 Mazda CX-5
Score: 86/100
2020 Lexus UX
Score: 84/100
2020 Lexus IS
Score: 83/100
2020 Lexus ES
Score: 83/100
2020 Dodge Grand Caravan
Score: 83/100
See incorrect data? Report an issue