Last updated: 2026-04-20

2020 Chrysler 300
RELIABILITY SCORE: 74/100 (GOOD)

2020 Chrysler 300 Reliability Report

The 2020 Chrysler 300 scores 74/100 ("Good"). With 2 recalls and 10 owner complaints, reliability is acceptable but not class-leading.

Recalls

2

Complaints

10

Complaint Rate

6.1per 10,000 sold

Est. Repair Cost

$631

Annual Fuel Cost

$2,600–$3,950

Detailed Score Breakdown

Complaint Severity73/100

Component-weighted complaints normalized by sales volume

Repair Costs70/100

Independent repair cost ratings

Recall Impact80/100

Recall count weighted by severity

Issue Diversity77/100

Breadth of reported problem categories

The Verdict

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues to Watch

  • AIR BAGS (4)
  • POWER TRAIN (1)
  • FORWARD COLLISION AVOIDANCE (1)

Generation & Refresh (US)

Post-Refresh

2020 is 5 years after the 2015 model year updates refresh.

  • Year 10 in the Second generation (LD) (2011–2023).
  • Well-established in its generation — most early issues should be resolved.
  • 2nd generation 300 (US).

What this means for buyers

Post-refresh years tend to be among the most refined — updates have been applied and early kinks worked out.

2011: Second generation (LD) Launch

Generation start — new platform.

2015: Mid-Cycle Refresh

Updated features and styling tweaks.

2020: This Model Year

2020 is 5 years after the 2015 model year updates refresh.

Should You Buy the 2020 Chrysler 300?

At 74/100, the 2020 Chrysler 300 lands in "Good" territory — acceptable, but not class-leading. 2020 is 5 years after the 2015 model year updates refresh.

Owners log 10 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.

Get a pre-purchase inspection on any used example, with extra attention to air bags (4). An extended warranty is worth pricing out.

Compared to the 2021 Chrysler 300, which scored 1 points lower. See also the 2019 Chrysler 300 for an earlier comparison.

Pros

  • +Acceptable reliability score
  • +Infrequent unscheduled repairs
  • +Low major repair risk (13%)
  • +Low recall count

Cons

  • AIR BAGS issues reported (4 complaints)
  • UNKNOWN OR OTHER: Owners of the 2020 Chrysler 300 report several distinct issues that could... (3 complaints)

Compare 2020 Chrysler 300 With

Common Problem Categories

Safety

LOW RISK
  • 2 manufacturer recalls issued

Other

HIGH RISK
  • AIR BAGS (4)
  • UNKNOWN OR OTHER (3)

See detailed breakdown by component ↓

Recall Overview

2

recalls on record

The 2020 Chrysler 300 carries 2 recalls — a low count. Authorized dealers repair any open recall free of charge, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

6.1

per 10,000 sold

Segment avg: 17.3

LowAvgHigh
Low

Safety Incidents

2

Crashes

1

Fires

3

Injuries

0

Deaths

NHTSA 4/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Chrysler 300 Recall Details

2 recalls have been issued for the 2020 Chrysler 300. All recall repairs are performed free of charge at authorized dealerships.

24V1980002024-03-14

AIR BAGS

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2018-2021 Dodge Charger and Chrysler 300 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

Consequence

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury or death.

Remedy

Dealers will replace both side curtain air bags, free of charge. Owner notification letters were mailed beginning February 20, 2025. Owners may contact FCA US, LLC customer service at 1-800-853-1403. FCA US, LLC's number for this recall is 19B.

21V5160002021-07-08

VISIBILITY

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Challenger, Dodge Charger, and Chrysler 300 vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 212, "Windshield Mounting."

Consequence

A windshield that separates from the vehicle during a crash can increase the risk of injury.

Remedy

Dealers will remove and replace the front windshield urethane sealant, free of charge. Owner notification letters were mailed on August 31, 2021. Owners may contact FCA US LLC customer service at 1-800-853-1403. FCA US LLC's number for this recall is Y47.

VIN History Report

Buying a used 2020 Chrysler 300? Check its history first

Every 2020 Chrysler 300 has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Affiliate link — we may earn a commission at no cost to you. No VIN? Just hit “Check VIN” to look one up.

  • Accidents
  • Open Recalls
  • Title History
  • Odometer Rollback

2020 Chrysler 300 NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 4 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 4/5

Rollover risk: 11.3%

Safety Technologies

Dynamic Head Restraints (Driver, Front Passenger)Head Restraint (Driver, Front Passenger, Rear Seat)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat)Torso/Pelvis (Driver, Front Passenger)Knee (Driver)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat)
View full safety data on NHTSA.gov →

Chrysler 300Repair Costs & Maintenance

Maintenance Rating

3.5Maintenance rating: 3.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$631

vs $590 avg for fullsize cars

vs $652 avg for all vehicles

Repair Frequency

0.3

unscheduled repair visits per year

Severe Repair Probability

13%

chance of a major repair

Annual Cost Comparison

300
$631
Category Avg
$590
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Chrysler 300 Resale Value

The Chrysler 300 is estimated to retain about 53.4% of its original value after 5 years, based on observed used-car listings.

This benchmark covers the Chrysler 300 model overall and is not specific to the 2020 model year.

Value Retained
53.4%

after 5 years

Depreciation
46.6%

over the same period

Listings Analyzed
148

U.S. used-car listings

Listings observed in . This is a historical market benchmark, not a current price quote.

Explore Chrysler 300 depreciation and resale value on CarResaleValue.com

MPG & Annual Running Costs

Gas

19–23 MPG

Running cost: $3,250–$4,600/yr

Fuel + repair

16–19 city / 25–30 hwy MPG

Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2020 EPA label cycle.

Gas trims
TrimDriveTrans.CityHwyCombFuel Cost
300 3.6L 6-cylRear-Wheel DriveAutomatic 8-spd193023$2,600
300 AWD 3.6L 6-cylAll-Wheel DriveAutomatic 8-spd182721$2,850
300 5.7L 8-cylRear-Wheel DriveAutomatic 8-spd162519$3,950

Used Buying Checklist

Key things to inspect or verify before purchasing a 2020 Chrysler 300.

  • Inspect transmission shifter for grinding noise during test drive

  • Check for any signs of airbag deployment or failure to deploy

  • Verify functionality of LCD screen for delamination and random beeping

  • Inspect sun visor and surrounding area for burn marks or fire damage

  • Test panoramic sunroof for integrity and signs of previous damage

  • Ensure side view mirrors tilt correctly when in reverse gear

2020 Chrysler 300 Common Problems by Component

10 owner complaints grouped by vehicle system.

4
3
AIR BAGS (4)UNKNOWN OR OTHER (3)POWER TRAIN (1)FORWARD COLLISION AVOIDANCE (1)VISIBILITY/WIPER (1)

AIR BAGS

4 complaintsSafety-related

Owners of the 2020 Chrysler 300 report issues with air bags, including instances where air bags deploy without a collision and cases where they fail to deploy during crashes. Complaints frequently mention unexpected air bag deployment while the vehicle is stationary, and failures to deploy in severe accidents, leading to occupant injuries. These incidents are noted at various mileage points, with one case mentioning a failure at 72,000 miles. Safety implications are significant, with two crashes reported, resulting in three injuries, including a rollover accident where air bags did not deploy. This information is crucial for potential buyers considering the safety features of this model.

4 complaints total2 crashes3 injuries

UNKNOWN OR OTHER

3 complaintsSafety-related

Owners of the 2020 Chrysler 300 report several distinct issues that could impact vehicle safety and functionality. One owner describes a fire originating from the sun visor while driving at 65 MPH, with the vehicle requiring intervention from the Fire Department. Another complaint highlights a delaminated LCD screen that disrupts control of essential features such as the radio, air conditioning, and navigation, causing distractions through random beeping and changes in settings. Additionally, an owner reports the panoramic sunroof glass unexpectedly exploding. These issues appear at varying mileages, with one fire-related incident occurring around 26,972 miles, and may pose safety risks, including potential driver distraction and fire hazards.

3 complaints total1 fire

POWER TRAIN

1 complaint
2022-03-01

On March 1 2022 at 23,800 miles on odometer driving around curve the transmission shifter knob at console made grinding sound (like trying to change gears on moving cog). I noticed this on other curves and laid hand on knob and it was vibrating like trying to go in reverse/park? I parked car and got appointment with Don Franklin Chrysler Somerset, KY Where I purchased new one year ago. I left car with service department with verbal description and written description written on card and taped to passenger seat for technican that I thought car was trying to shift to park while traveling 50mph 04-27-2022. On 04-28-2022 I picked up car and was told fixed noise it was altenator. I drove out of parking lot and heard same noise as before, I took back and got service writter in car he observed noise and he said it will have to be checked by technician, I told him the miles had not changed 23,844 NOT TEST DROVE YET! he advided the car has computer saftey device that does not let it go to park when over 10mph go ahead and drive. I made appiontment for repair 6 weeks later (as soon as he could) also stating parts are sometimes months away. I had never used the auto park feature on this car, it is on all Chrysler cars for drivers that get out with car running and don't put in park? I paid 40,000 dollars for a car that I'm expected to wait approx 6 monthes for repair under warranty one year old! I took to independant shop and was advised junk yard parts was available but would void warrany and still could be computer causing not the gear mechanics. I sold this car at a 11,000 dollar loss. Problem is still on road meeting us in curve as we drive. Please investigate this dangerous saftey devise that appears to correct people that should not drive anyway! American made car American dealer and service department with 3rd world solutions. Manufacture, management of Don Franklin Chrysler all contacted, could care less about problem keep driving. Autopark causes rear tire lockup!

FORWARD COLLISION AVOIDANCE (1 complaints)

FORWARD COLLISION AVOIDANCE

1 complaint
2022-03-01

I purchased this Chrysler 300 new Nov. 2020 with 6 miles on it, This has been one of the best new cars I've purchased. March 1 2022 At 23,800 miles. I was traveling on KY70 around a sharp curve within advised speed, The car made a loud grinding noise at the gear shift knob under my right arm, The car seemed to be trying to shift gears My hands were on steering wheel and both myself and passenger had our seat belts on with doors closed properly. I drove the car home 8 miles with it grinding at every curve. I called my local dealer and made appointment for repair, Due to car shortage Don Franklin motors 1147 S HWY 27 Somerset, KY service told me that due to work load I would need to bring car in April 27, 2022 at 1030 hrs. I parked car and on 04 27 2022 Turned car over to Franklins service for repair. Mileage on car was 23844. Franklins called me later in day and said they ordered a alternator for it due the noise was from bad bearing. I Stopped by April 28th at 1500hrs and car was ready. I asked about gear knob grinding and was told it was Ok, noise was alternator. I drove away and noticed noise turning out of parking lot. I checked mileage and car still had same miles as it did when I dropped it off. I took back to service advisor and drove out of lot to hear noise he did! Advisor told me that a 10-20 mph the car would be able to control if it went to lock up. I did not agree and needed it repaired, Advisor told me a mechanic would have drive and hear noise and was busy today I was given a appointment of June 16, 2022 at 1030 hours OVER SIX WEEKS more without car! I called 1-800 Chrysler number in owners manual to get option. I got no where with them don't care keep driving until appointment. My Local dealer and service folks don't care to met this car in a curve for next six weeks and they have more car dealerships in all adjoining towns spreading this great service.PLEASE INVESTIGATE problem!

VISIBILITY/WIPER (1 complaints)

VISIBILITY/WIPER

1 complaint
2020-09-30

This Chrysler 300 is equipped with side view mirrors which tilt down when vehicle is placed in reverse gear. It is suppose to tilt a few degrees so that you can see noting is under your rear tires such as a small child or o pet cat, dog,etc. However this vehicle s mirrors tild down so far the only view you have is the ground area directly under the drivers /passenger front door. You could see a child or pet or even to safely back the vehicle up. I have taken this to the dealership they tell me there is no fix for this condition Is this something associated with just this car??? Or, have other vehicles had this problem??

When Do 2020 Chrysler 300 Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

23,800–23,844 milesTransmission shifter noise
26,972 milesFire hazard

Best & Worst Chrysler 300 Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Chrysler 300 Years to Buy

The best Chrysler 300 year is 2023 with a reliability score of 75/100, rated good. Other strong picks include 2020 (74/100) and 2022 (73/100).

Top Pick
75
Good

2023

1Recalls
5Complaints
74
Good

2020

(Current Model)

2Recalls
10Complaints
73
Good

2022

2Recalls
5Complaints

Chrysler 300 Years to Avoid

The worst Chrysler 300 year is 2018 with a score of 66/100, primarily due to electrical system (63) issues.

Chrysler 300 Reliability Score Trend

Chrysler 300 reliability has remained consistent across model years, averaging 72/100.

Scores 0–100. Higher is better. Current year highlighted.

Chrysler 300 reliability scores by year
YearScoreRating
201866/100Good
201971/100Good
202074/100Good
202173/100Good
202273/100Good
202375/100Good

Chrysler 300 Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202375/100+2Good15
202273/1000Good25
202173/100-1Good218
2020(selected)74/100+3Good210
201971/100+5Good259
201866/100Good4151

Frequently Asked Questions

Is the 2020 Chrysler 300 reliable?
The 2020 Chrysler 300 has a "Good" reliability rating with a score of 74/100. It is reasonably reliable with 2 recalls and 10 owner complaints, though some issues have been reported.
What are the most common problems with the 2020 Chrysler 300?
The most commonly reported problems with the 2020 Chrysler 300 include: AIR BAGS (4 complaints), UNKNOWN OR OTHER (3 complaints), POWER TRAIN (1 complaints), FORWARD COLLISION AVOIDANCE (1 complaints), VISIBILITY/WIPER (1 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2020 Chrysler 300 have?
The 2020 Chrysler 300 has 2 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2020 Chrysler 300 expensive to maintain?
The 2020 Chrysler 300 has estimated annual repair costs of $631/year, which is $41 more than the fullsize cars average of $590. With a reliability score of 74/100, some repairs may be needed, but overall ownership costs are manageable.

Don’t buy a 2020 Chrysler 300 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Affiliate link — we may earn a commission at no cost to you.

Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

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