2018 Chrysler 300 Reliability Report

Three crash reports say the air bags did not deploy in highway-speed impacts and that occupants were injured. One of those cars had only 4,000 miles. Other filings describe a Service Air Bag System message or an air bag warning light. In one case a dealer traced it to a failed seat belt module, and the fault returned after the repair. Three filings report no failure at all. Those owners received an air bag recall notice but were told repair parts were not yet available. Some owners also worry that warped door panels could affect side air bag deployment.

Headlight assemblies stop working and leave the car with one headlight. In at least one case moisture built up inside the housing before the light failed. The complete assembly is a dealer-only part that can be back-ordered for months, and owners report replacement costs of over $2000. At least one replacement assembly failed again. The single crash report in this category is a deer strike, not a lighting failure.

The rearview camera image goes blank, distorts, or pixelates when the car is shifted into reverse. In several reports the failure comes with the delaminating center screen, and the radio, hands-free phone, and navigation can drop out at the same time. The problem is often intermittent, and no warning light comes on. Reported mileages fall between about 57,000 and 90,000 miles. In one case a dealer confirmed the screen was delaminating but did not repair it.

The windshield wipers make an unexpected swipe when the turn signal is used, which catches drivers off guard mid-turn. In one case the wipers then would not shut off, and the fuse had to be pulled to stop them. A separate report describes the panoramic sunroof shattering with a loud bang at highway speed while closed, which left glass throughout the cabin. That owner's dealer would not cover it and sent the owner to their insurance company.

A clunking noise followed by the car sliding is the only detailed report here, and it happened at just 2,000 miles. An independent shop blamed the tires. A dealer diagnosed a failed strut and strut mount, and the car was not repaired. The second filing contains only a link and no description. Two reports are not enough to show a pattern for this component.

Interior door panels come loose from the door frame, sometimes on all four doors. In the worst case a lifted panel jams the latch so the door will not open, and the driver has to climb out over the center console. Owners worry that loose panels could come off in a crash. One report puts the failure at 38,000 miles, and dealers have offered no fix. Reports in other categories say warped panels can also keep the doors from locking.

Only two reports fall here, which is too few to show a pattern. One says a front wheel kept tracking straight during a slow left turn and the car hit a curb with a warning indicator lit. An unbelted rear passenger hit the side window. The other report cites a failed power monitoring sensor system and gives no further detail. Losing steering control, even at low speed, is a serious failure.