2025 Chevrolet Equinox EV Reliability Report

These 14 complaints include 2 crashes and 2 injuries, and they describe two kinds of failure. In the first, the brake pedal does almost nothing on gravel or rocky downhill grades at low speed. The ABS pulses and the car gains speed, or the pedal feels hard as the car rolls into a gate, a building, or the vehicle ahead. In the second, the car stops suddenly and violently with no obstacle, at low speed and on the freeway, and the jolt causes whiplash. Brake assist and one-pedal driving can also drop out with warning lights, leaving a heavy pedal.

Telematics module failures lead these reports. They knock out OnStar, emergency calling, crash notification, navigation, and charger search, and replacement parts stay on national backorder for months. The center display and instrument cluster freeze, flicker, or go black while driving, sometimes at highway speed. High-voltage and 12V battery warnings and strings of control-module error codes show up within the first few thousand miles, and one car would not start. Other complaints cover rapid charge loss, no warm air for defrosting, and driver-assist sensors cutting out on the freeway.

Water collects under the passenger footwell carpet, leaving a musty smell and raising worries about mold and rust. Dealers have struggled to reproduce the leak, and owner inspection traces it to water that appears when the AC runs. The other reports repeat the dashboard glare problem, including a near miss with a pedestrian in a crosswalk, and describe emergency braking that stutters to a stop for objects that are not there. One of the 4 complaints is crash-related.

In winter storms, the recessed headlights fill with wet snow, slush, and ice. That blocks most of the light and leaves drivers struggling to see the road at night, and owners blame the recessed design. The turn signal stalk can also snap past center after a right turn and trigger three flashes of the left signal, which is the lane-change mode. Only 3 complaints are on file, but the snow problem affects anyone driving in heavy wet snow after dark.

After canceling, usually following a right turn, the turn signal stalk springs back too far. It taps the opposite signal into its three-flash lane-change mode and occasionally latches the wrong signal on. Drivers worry other motorists read this as erratic lane changes, especially on busy highways above 60 mph. All 3 complaints describe this stalk behavior rather than any fault in the steering itself.

When the telematics module fails, adaptive cruise control shuts itself off and the collision avoidance system brakes at random. Owners report replacement parts as unavailable or facing long waits. A separate complaint says one-pedal mode does not hold the car in reverse, so it creeps backward without the accelerator, which the owner sees as a danger to pedestrians. Only 2 complaints are filed here.

Sudden, unwanted vehicle motion is the concern in both complaints. In one, the car lurches forward while parking even with the brake pressed hard, and one of these events caused damage. In the other, phantom braking at 30 mph locks all the wheels and skids the car for a few seconds before the wheels release on their own. Both are loss-of-control events, though only 2 reports are on file.