Last updated: 2026-07-26

Buick Envision vs Mazda CX-9: Reliability Compared

Choosing between the Buick Envision and the Mazda CX-9? This page compares their reliability scores, NHTSA recall history, owner-reported complaints, and estimated annual repair costs so you can make a confident long-term ownership decision between these two midsize suvs.

Our reliability scores are based on NHTSA recall and complaint data, independent repair cost estimates, and sales-normalized complaint rates. The Buick Envision currently leads with an average score of 77/100 compared to 76/100. Scroll down for the full year-by-year breakdown, common problem areas, and repair cost comparison.

How Do the Buick Envision and Mazda CX-9 Generations Compare?

As of 2026, the Mazda CX-9 is in its second generation, which began in 2016 and concluded in 2024. This generation had an eight-year run, suggesting that by its end, many initial issues typical of new models were likely resolved, contributing to improved reliability. Meanwhile, the Buick Envision is in its second generation, which started in 2021 and lasted until 2023, with a refresh in 2024. The Envision's second generation was relatively short, implying it was still early in its lifecycle when production ended, potentially indicating fewer years to address any initial reliability concerns. The CX-9's mature platform history may offer a reliability edge over the Envision's shorter second generation.

Verdict

The Buick Envision is more reliable than the Mazda CX-9, scoring 77/100 vs 76/100.

The Buick Envision edges out the Mazda CX-9 in reliability with a slightly higher average score of 79/100 compared to the CX-9's 76/100. While both vehicles share the same number of recalls, the Envision has a significantly lower owner complaint rate at 0.9 per 10,000 sold versus the CX-9's 15. Despite a slightly higher estimated annual repair cost for the Envision at $573 compared to the CX-9's $539, the Envision's lower complaint rate makes it the more reliable choice. Both models share similar common issues, but the data suggests the Envision experiences these problems less frequently.

Key Differences

  1. 1Mazda CX-9 costs $34 less per year to repair
  2. 2Buick Envision has 10.1 fewer complaints per 10k sold
  3. 3Buick Envision scores 1 points higher in reliability

Category Scoreboard

3Buick Envision
1Mazda CX-9
Reliability ScoreTotal RecallsComplaint RateAnnual Repair CostRepair FrequencySafety Rating

Buick Envision vs Mazda CX-9: Which Is More Reliable?

Buick Envision vs Mazda CX-9 at-a-glance reliability comparison
MetricBuick EnvisionMazda CX-9
Reliability Score77/10076/100
Years Tracked96
Total Recalls66
Complaints per 10k Sold4.915
Annual Repair Cost$573/yr$539/yr
Repair Frequency0.4/yr0.6/yr
Safety RatingNHTSA overall
2026 NHTSA
2023 NHTSA
Frontal
Side
Rollover
Year Wins2 (1 tied)3 (1 tied)

What Are the Common Problems With the Buick Envision and Mazda CX-9?

The Mazda CX-9 exhibits a higher volume of complaints, with notable issues in the engine category, accounting for 95 complaints, which is significantly higher than the Buick Envision's 10 engine-related complaints. Additionally, the CX-9 has a concerning number of crash-linked airbags issues, with all 4 complaints resulting in crashes, compared to the Envision's 3 crash-linked airbag complaints. While the Buick Envision has fewer total complaints, it experiences a higher proportion of issues in the electrical system and service brakes compared to the CX-9. Both vehicles have crash-linked power train issues, but the CX-9's overall problem profile is more heavily weighted towards engine and airbag concerns, highlighting potential areas for safety improvements.

Buick Envision vs Mazda CX-9 common problem areas comparison
ComponentBuick EnvisionMazda CX-9
ENGINE0.4Very Low5.7Average
ELECTRICAL SYSTEM0.9Very Low1.5Low
UNKNOWN OR OTHER0.4Very Low2Low
POWER TRAIN0.6Very Low1.2Low
SERVICE BRAKES0.5Very Low0.7Very Low
STEERING0.3Very Low0.4Very Low
AIR BAGS0.3Very Low0.2Very Low
SUSPENSION0.2Very Low0.2Very Low
BACK OVER PREVENTION0.1Very Low0.2Very Low
STRUCTURENone0.3Very Low
TIRES0.2Very LowNone
FUEL SYSTEM0.1Very Low0.1Very Low
FUEL/PROPULSION SYSTEM0.1Very Low0.1Very Low
LANE DEPARTURE0.1Very LowNone
Chest ClipNone0.1Very Low
VISIBILITY/WIPERNone0.1Very Low
ENGINE AND ENGINE COOLINGNone0.1Very Low

Complaints per 10,000 units sold, aggregated across all tracked model years from NHTSA owner reports.

Which Is Cheaper to Maintain: Buick Envision or Mazda CX-9?

The Mazda CX-9 and Buick Envision present different profiles in maintenance and repair costs. Based on industry estimates, the Mazda CX-9 incurs an annual repair cost of $539, while the Buick Envision is slightly higher at $573. Over five years, this amounts to a $170 savings with the CX-9. However, the CX-9 requires more frequent repairs, with 0.6 visits per year compared to the Envision's 0.4 visits. Additionally, the CX-9 carries a 10% risk of major repairs, a factor not specified for the Envision. For cost-conscious buyers, the Mazda CX-9 offers better annual savings, but the Envision's reduced repair frequency and unspecified lower risk of major repairs might appeal to those prioritizing reliability.

How Does Buick Envision vs Mazda CX-9 Reliability Compare by Year?

Buick Envision vs Mazda CX-9 year-by-year reliability scores
YearBuick EnvisionMazda CX-9Edge
202376/1001R / 22C81/1000R / 12CMazda CX-9
202275/1001R / 23C81/1000R / 9CMazda CX-9
202174/1002R / 23C77/1001R / 35CMazda CX-9
202078/1000R / 10C78/1001R / 19CTie
201978/1000R / 23C73/1002R / 52CBuick Envision
201878/1000R / 13C66/1002R / 125CBuick Envision

Best years to cross-shop: The 2020 Buick Envision scored 78/100 and the 2023 Mazda CX-9 scored 81/100 — these represent the strongest model years in our tracking range.

Who Should Buy the Buick Envision vs the Mazda CX-9?

If you prioritize a more reliable vehicle with fewer owner complaints, the Buick Envision may be the better choice for you. With a reliability score of 79/100, the Envision has a notably low owner complaint rate of 0.9 per 10,000 sold and a repair frequency of 0.4 times per year. Although its estimated annual repair cost is slightly higher at $573, the overall peace of mind from fewer issues could be worth it. On the other hand, if you are looking for a vehicle with lower annual repair costs, consider the Mazda CX-9. With an estimated annual repair cost of $539 and a repair frequency of 0.6 times per year, it provides a balance of affordability and reliability. However, keep in mind that its reliability score is slightly lower at 76/100, and it has a higher rate of owner complaints at 15 per 10,000 sold.

Buick Envision vs Mazda CX-9: Common Questions

Is the Buick Envision more reliable than the Mazda CX-9?
Based on our data, the Buick Envision is more reliable with an average score of 77/100 compared to 76/100. The difference is modest, so both are reasonable choices.
Which has more recalls, the Buick Envision or the Mazda CX-9?
Both have 6 recalls across their tracked years. Review individual year pages for details on what each recall covers.
Which has fewer owner complaints, the Buick Envision or the Mazda CX-9?
Adjusted for sales volume, the Buick Envision has a lower complaint rate at 4.9 per 10,000 vehicles sold versus 15 for the Mazda CX-9. Normalizing by sales gives a fairer comparison than raw totals.
Which is cheaper to maintain, the Buick Envision or the Mazda CX-9?
Based on independent repair cost estimates, the Mazda CX-9 is cheaper to maintain at $539/year versus $573/year for the Buick Envision.
Is the Buick Envision or Mazda CX-9 safer?
Both the Buick Envision and Mazda CX-9 received the same NHTSA overall safety rating of 5/5 stars. Check the frontal, side, and rollover sub-ratings above for a more detailed comparison.

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How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent— Top-tier reliability, minimal issues
  • 60–79: Good— Reliable with some minor concerns
  • 40–59: Mixed— Notable issues, research before buying
  • 0–39: Risky— Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

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