Last updated: 2026-03-14

2021 Volkswagen Jetta
RELIABILITY SCORE: 74/100 (GOOD)

2021 Volkswagen Jetta Reliability Report

The 2021 Volkswagen Jetta scores 74/100 ("Good"). With 4 recalls and 62 owner complaints, reliability is acceptable but not class-leading.

Recalls

4

Complaints

62

Complaint Rate

11.2

per 10k sold

Est. Annual Cost

$609

Detailed Score Breakdown

Complaint Severity65/100

Component-weighted complaints normalized by sales volume

Repair Costs80/100

Independent repair cost ratings

Recall Impact71/100

Recall count weighted by severity

Issue Diversity87/100

Breadth of reported problem categories

The Verdict

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues to Watch

  • SERVICE BRAKES (21)
  • ELECTRICAL SYSTEM (11)
  • FUEL/PROPULSION SYSTEM (5)

Generation & Refresh (US)

Post-Redesign (Year 4)

2021 is year 4 of the Seventh generation (A7).

  • Redesigned for the 2018 model year.
  • Well-established in its generation — most early issues should be resolved.
  • A refresh arrives in 2022.
  • 7th generation Jetta (US).

What this means for buyers

Well into the generation cycle — most design and manufacturing issues should be resolved by now.

2018: Seventh generation (A7) Launch

Generation start — new platform.

2021: This Model Year

2021 is year 4 of the Seventh generation (A7).

2022: Mid-Cycle Refresh

Updated features and styling tweaks.

Should You Buy the 2021 Volkswagen Jetta?

The 2021 Volkswagen Jetta scores 74/100 ("Good"), placing it in acceptable but not class-leading territory. 2021 is year 4 of the Seventh generation (A7).

With 62 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.

A pre-purchase inspection is recommended for used examples, with particular attention to service brakes (20). An extended warranty may provide additional peace of mind.

Compared to the 2022 Volkswagen Jetta, which scored 3 points higher. See also the 2020 Volkswagen Jetta for an earlier comparison.

Pros

  • +Acceptable reliability score
  • +Infrequent unscheduled repairs
  • +Low major repair risk (10%)
  • +Below-average complaint rate for Sedan

Cons

  • Above-average repair costs for its class
  • Moderate recall count
  • SERVICE BRAKES issues reported (21 complaints)

Compare 2021 Volkswagen Jetta With

Common Problem Categories

Safety

LOW RISK
  • 4 manufacturer recalls issued

Other

HIGH RISK
  • SERVICE BRAKES (21)
  • ELECTRICAL SYSTEM (11)

See detailed breakdown by component ↓

Recall Overview

4

recalls on record

The 2021 Volkswagen Jetta has 4 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.

NHTSA.gov →

Complaint Breakdown

11.2

per 10k sold

Segment avg: 17.9

LowAvgHigh
Moderate

Safety Incidents

2

Crashes

0

Fires

0

Injuries

2

Deaths

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2021 Volkswagen Jetta Recall Details

4 recalls have been issued for the 2021 Volkswagen Jetta. All recall repairs are performed free of charge at authorized dealerships.

22V5140002022-07-20

BACK OVER PREVENTION, EQUIPMENT

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Consequence

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy

Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.

21V4920002021-06-30

AIR BAGS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.

Consequence

Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.

Remedy

Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.

21V0380002021-02-01

SEATS

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.

Consequence

The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.

Remedy

Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.

2021 Volkswagen Jetta NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 4/5

Rollover risk: 13.1%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Not Available)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat)Torso/Pelvis (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, Rear Seat)
View full safety data on NHTSA.gov →

Volkswagen Jetta Repair Costs & Maintenance

Maintenance Rating

4Maintenance rating: 4 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$609

vs $526 avg for compact cars

vs $652 avg for all vehicles

Repair Frequency

0.3

unscheduled repair visits per year

Severe Repair Probability

10%

chance of a major repair

Annual Cost Comparison

Jetta
$609
Category Avg
$526
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Used Buying Checklist

Key things to inspect or verify before purchasing a 2021 Volkswagen Jetta.

  • Inspect rear brake pads and rotors for wear

  • Test fuel tank door for proper opening

  • Check for persistent check engine light related to EVAP system

  • Verify backup camera functionality when shifting gears

  • Test door locks for proper operation with remote and manual use

  • Inspect sunroof for any signs of damage or spontaneous shattering

Buying a 2021 Jetta? Check Its History First

Every 2021 Volkswagen Jetta has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.

Affiliate link — we may earn a commission at no cost to you.

2021 Volkswagen Jetta Common Problems by Component

62 owner complaints grouped by vehicle system.

21
11
8
SERVICE BRAKES (21)ELECTRICAL SYSTEM (11)UNKNOWN OR OTHER (5)FUEL/PROPULSION SYSTEM (5)AIR BAGS (4)STEERING (3)FORWARD COLLISION AVOIDANCE (3)LANE DEPARTURE (2)Other (8)

SERVICE BRAKES

21 complaints

Owners report frequent premature wear of the rear brake pads and rotors on the 2021 Volkswagen Jetta, with many needing replacements as early as 8,000 to 20,000 miles. Symptoms commonly described include grinding noises from the rear brakes and uneven wear compared to the front brakes, which typically remain in better condition. Some complaints highlight a lack of warning signs before the brakes reach a critically low level, raising potential safety concerns due to compromised braking performance. Affected owners often mention that Volkswagen extended the brake pad warranty to 2 years or 24,000 miles, but many remain outside this coverage window. Potential buyers should be aware of the recurring nature of this issue and the associated repair costs.

21 complaints total

ELECTRICAL SYSTEM

11 complaints

Owners report that the 2021 Volkswagen Jetta experiences several electrical system issues, with frequent mentions of problems related to the backup camera, door locks, and the electronic parking brake. Complaints frequently mention the backup camera blacking out or not activating correctly when shifting between reverse and drive. Multiple owners describe door lock actuators failing, causing doors to not lock or unlock properly, and issues with the electronic parking brake engaging unexpectedly. Symptoms such as dashboard warnings for the starter system and unexpected vehicle shutdowns while using the start/stop feature are also noted. Some reports indicate these issues can lead to safety concerns, such as the vehicle losing power while driving or the parking brake engaging at low speeds, potentially leading to loss of control. These problems are reported at various mileage ranges, with some occurring shortly after purchase.

11 complaints total

UNKNOWN OR OTHER

5 complaints

Owners report issues with the 2021 Volkswagen Jetta's sunroof, with multiple instances of the sunroof shattering spontaneously while driving, even in the absence of external impacts. Complaints frequently mention loud noises followed by wind noise, suggesting sudden breakage. Additionally, there are reports of recurring EVAP system faults requiring repeated service visits. Some owners also describe issues with the rear license plate mount, where screw holes become stripped upon attempting to remove dealership branding. Another concern involves conflicting torque specifications for wheel bolts, with discrepancies noted between the owner's manual and technical service bulletins. These issues appear across various mileage ranges and may pose safety risks, particularly in the case of the sunroof shattering while driving.

5 complaints total
FUEL/PROPULSION SYSTEM (5 complaints)

FUEL/PROPULSION SYSTEM

5 complaints

Owners report persistent issues with the fuel/propulsion system in the 2021 Volkswagen Jetta, primarily involving the evaporative emissions (EVAP) system and fuel tank. Complaints frequently mention a recurring check engine light related to EVAP problems, with some vehicles experiencing this issue as early as 12,000 to 16,000 miles. Multiple owners describe repeated dealership visits without a permanent fix, even after parts replacements and software updates. Additionally, some owners experience difficulties with refueling, including fuel tank doors failing to open and pumps shutting off prematurely, sometimes resulting in fuel spills. These issues can lead to potential safety concerns, such as being unable to refuel in emergencies or fuel spillage.

5 complaints total
AIR BAGS (4 complaints)

AIR BAGS

4 complaintsSafety-related

Owners of the 2021 Volkswagen Jetta report issues with the air bag system, including air bag warning lights and a recall for the air bag control module. One complaint notes that the air bag warning light illuminated, and diagnosis revealed a need for the air bag control module replacement at approximately 60 miles. Another owner mentions receiving a recall notice but reports that parts for repair are unavailable, with no failure experienced yet. Safety implications are significant, as two complaints involve crashes, though detailed circumstances are unclear. Buyers should be aware of potential air bag system issues and verify recall repairs have been completed.

4 complaints total2 crashes
STEERING (3 complaints)

STEERING

3 complaints

Owners of the 2021 Volkswagen Jetta report several steering-related issues. A common problem involves the vehicle steering itself unexpectedly, including one case where the car veered left towards oncoming traffic without warning lights. Another frequent issue is a violent jiggling of the steering wheel accompanied by electrical noise, with one owner attributing it to a failed steering rack and pinion at 72,000 miles. Additionally, some drivers experience instability at highway speeds, beginning around 55 mph, and unintended acceleration when stopped, requiring extra caution at traffic lights. These complaints indicate potential safety concerns, particularly regarding loss of control and unintended vehicle movements.

3 complaints total
FORWARD COLLISION AVOIDANCE (3 complaints)

FORWARD COLLISION AVOIDANCE

3 complaints

Owners of the 2021 Volkswagen Jetta report issues with the forward collision avoidance system, particularly with unexpected braking and sensor malfunctions. Multiple owners describe the vehicle braking abruptly without clear hazards, such as when crossing a steel plate, which could pose a risk of rear-end collisions if following traffic is too close. Complaints also include intermittent deactivation of cruise control, with these issues typically appearing around 14,000 to 18,000 miles. These reports suggest potential safety implications, as unexpected braking may lead to dangerous situations, especially at higher speeds or in heavy traffic. This information is pertinent for used car buyers considering the potential need for repairs or adjustments related to these systems.

3 complaints total
LANE DEPARTURE (2 complaints)

LANE DEPARTURE

2 complaints

Owners of the 2021 Volkswagen Jetta report issues with the lane departure system, with symptoms including unexpected lane departure warnings and the vehicle pulling slightly to the right or left. One owner describes a significant safety concern where the steering wheel jerked forcefully towards oncoming traffic, leading to temporary loss of control at approximately 1,000 miles. Another owner reports recurring issues with the Lane Keep Assist and blind spot monitor systems, requiring sensor replacements around 35,000 miles. These complaints highlight potential safety implications, particularly concerning unintended steering actions and system malfunctions.

2 complaints total
SEAT BELTS (2 complaints)

SEAT BELTS

2 complaints

Owners of the 2021 Volkswagen Jetta report issues with the rear, passenger-side seatbelt and the passenger’s side seat and seatbelt. Complaints frequently mention difficulty in clicking the rear seatbelt into the buckle due to the buckle sinking into the cushion, requiring passengers to use two hands. Additionally, one owner reports the passenger’s side seat failing to adjust, affecting the ability to use the seatbelt safely. These issues appear at low mileage, with one complaint noting a problem at approximately 1,900 miles. No safety incidents such as crashes or loss of control are reported.

2 complaints total
ENGINE (2 complaints)

ENGINE

2 complaints

Owners report issues with the 2021 Volkswagen Jetta's engine, specifically involving unexpected stalling. One owner describes the vehicle losing motive power while reversing, accompanied by an illuminated check engine light, at approximately 4,000 miles. Another owner mentions the car stalling in traffic on two occasions, likened to a "soft stall" typical of vehicles with auto start/stop systems, without any warning lights. These complaints suggest a pattern of stalling at low speeds or while stationary, occurring early in the vehicle's life. No crashes, fires, or loss of control are reported, but the stalling could potentially pose safety concerns in traffic.

2 complaints total

When Do 2021 Volkswagen Jetta Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

8,000–20,000 milesRear brake wear
12,000–16,000 milesEVAP system faults

Best & Worst Volkswagen Jetta Years

Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.

Best Volkswagen Jetta Years to Buy

The best Volkswagen Jetta year is 2024 with a reliability score of 82/100, rated excellent. Other strong picks include 2025 (81/100) and 2023 (81/100).

Volkswagen Jetta Years to Avoid

The worst Volkswagen Jetta year is 2019 with a score of 58/100, primarily due to power train (157) issues.

Volkswagen Jetta Reliability Score Trend

Volkswagen Jetta reliability has improved in recent years, with newer models scoring an average of 80/100 compared to 72/100 for older years.

Scores 0–100. Higher is better. Current year highlighted.

Volkswagen Jetta reliability scores by year
YearScoreRating
201879/100Good
201958/100Mixed
202075/100Good
202174/100Good
202277/100Good
202381/100Excellent
202482/100Excellent
202581/100Excellent

Volkswagen Jetta Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202681/100 (predicted)Predicted00
202581/100-1Excellent011
202482/100+1Excellent026
202381/100+4Excellent034
202277/100+3Good133
2021(selected)74/100-1Good462
202075/100+17Good648
201958/100-21Mixed11519
201879/100Good327

Frequently Asked Questions

Is the 2021 Volkswagen Jetta reliable?
The 2021 Volkswagen Jetta has a "Good" reliability rating with a score of 74/100. It is reasonably reliable with 4 recalls and 62 owner complaints, though some issues have been reported.
What are the most common problems with the 2021 Volkswagen Jetta?
The most commonly reported problems with the 2021 Volkswagen Jetta include: SERVICE BRAKES (21 complaints), ELECTRICAL SYSTEM (11 complaints), UNKNOWN OR OTHER (5 complaints), FUEL/PROPULSION SYSTEM (5 complaints), AIR BAGS (4 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2021 Volkswagen Jetta have?
The 2021 Volkswagen Jetta has 4 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2021 Volkswagen Jetta expensive to maintain?
The 2021 Volkswagen Jetta has estimated annual repair costs of $609/year, which is $83 more than the compact cars average of $526. With a reliability score of 74/100, some repairs may be needed, but overall ownership costs are manageable.

Don’t buy a 2021 Volkswagen Jetta without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

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Look Up a VIN →

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue