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Last updated: 2026-03-14

2021 Volkswagen Jetta Reliability Report
The 2021 Volkswagen Jetta scores 74/100 ("Good"). With 4 recalls and 62 owner complaints, reliability is acceptable but not class-leading.
Recalls
4
Complaints
62
Complaint Rate
11.2
per 10k sold
Est. Annual Cost
$609
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- SERVICE BRAKES (21)
- ELECTRICAL SYSTEM (11)
- FUEL/PROPULSION SYSTEM (5)
Generation & Refresh (US)
2021 is year 4 of the Seventh generation (A7).
- Redesigned for the 2018 model year.
- Well-established in its generation — most early issues should be resolved.
- A refresh arrives in 2022.
- 7th generation Jetta (US).
What this means for buyers
Well into the generation cycle — most design and manufacturing issues should be resolved by now.
2018: Seventh generation (A7) Launch
Generation start — new platform.
2021: This Model Year
2021 is year 4 of the Seventh generation (A7).
2022: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2021 Volkswagen Jetta?
The 2021 Volkswagen Jetta scores 74/100 ("Good"), placing it in acceptable but not class-leading territory. 2021 is year 4 of the Seventh generation (A7).
With 62 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to service brakes (20). An extended warranty may provide additional peace of mind.
Compared to the 2022 Volkswagen Jetta, which scored 3 points higher. See also the 2020 Volkswagen Jetta for an earlier comparison.
Pros
- +Acceptable reliability score
- +Infrequent unscheduled repairs
- +Low major repair risk (10%)
- +Below-average complaint rate for Sedan
Cons
- −Above-average repair costs for its class
- −Moderate recall count
- −SERVICE BRAKES issues reported (21 complaints)
Compare 2021 Volkswagen Jetta With

2021 Mazda 3
Reliability: 70/100

2021 BMW 2-Series
Reliability: 72/100

2021 Subaru Impreza
Reliability: 71/100

2021 Audi Q3
Reliability: 74/100
Common Problem Categories
Safety
LOW RISK- 4 manufacturer recalls issued
Other
HIGH RISK- SERVICE BRAKES (21)
- ELECTRICAL SYSTEM (11)
Recall Overview
4
recalls on record
The 2021 Volkswagen Jetta has 4 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.
NHTSA.gov →Complaint Breakdown
11.2
per 10k soldSegment avg: 17.9
Safety Incidents
2
Crashes
0
Fires
0
Injuries
2
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2021 Volkswagen Jetta Recall Details
4 recalls have been issued for the 2021 Volkswagen Jetta. All recall repairs are performed free of charge at authorized dealerships.
BACK OVER PREVENTION, EQUIPMENT
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Consequence
A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.
Remedy
Dealers will update the infotainment software, free of charge. Owner notification letters are expected to be mailed September 16, 2022. Owners may contact Volkswagen's customer service at 1-800-893-5298. Volkswagen's number for this recall is 91DV.
AIR BAGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2020-2021 Jetta and Jetta GLI vehicles. The air bag control module was welded in the incorrect position.
Consequence
Incorrect positioning of the air bag control module can cause the vehicle's air bags to deploy improperly during a crash, increasing the risk of injury. Additionally, the vehicle's air bags can deploy unintentionally, increasing the risk of a crash.
Remedy
Dealers will replace the air bag control module, free of charge. Owner notification letters were mailed on January 28, 2022. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 69CK.
SEATS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Volkswagen Tiguan Long Wheelbase and Jetta vehicles. Bolts may be missing from the front seat tracks.
Consequence
The seat can move front and back without restriction if bolts are missing, increasing the risk of injury during a crash.
Remedy
Volkswagen will notify owners, and dealers will inspect the front seat tracks and, as necessary, install the bolts, free of charge. The recall began February 18, 2021. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72L6.
2021 Volkswagen Jetta NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 13.1%
Safety Technologies
Volkswagen Jetta Repair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$609
vs $526 avg for compact cars
vs $652 avg for all vehicles
Repair Frequency
0.3
unscheduled repair visits per year
Severe Repair Probability
10%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2021 Volkswagen Jetta.
Inspect rear brake pads and rotors for wear
Test fuel tank door for proper opening
Check for persistent check engine light related to EVAP system
Verify backup camera functionality when shifting gears
Test door locks for proper operation with remote and manual use
Inspect sunroof for any signs of damage or spontaneous shattering
Buying a 2021 Jetta? Check Its History First
Every 2021 Volkswagen Jetta has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
Affiliate link — we may earn a commission at no cost to you.
2021 Volkswagen Jetta Common Problems by Component
62 owner complaints grouped by vehicle system.
SERVICE BRAKES
21 complaintsOwners report frequent premature wear of the rear brake pads and rotors on the 2021 Volkswagen Jetta, with many needing replacements as early as 8,000 to 20,000 miles. Symptoms commonly described include grinding noises from the rear brakes and uneven wear compared to the front brakes, which typically remain in better condition. Some complaints highlight a lack of warning signs before the brakes reach a critically low level, raising potential safety concerns due to compromised braking performance. Affected owners often mention that Volkswagen extended the brake pad warranty to 2 years or 24,000 miles, but many remain outside this coverage window. Potential buyers should be aware of the recurring nature of this issue and the associated repair costs.
ELECTRICAL SYSTEM
11 complaintsOwners report that the 2021 Volkswagen Jetta experiences several electrical system issues, with frequent mentions of problems related to the backup camera, door locks, and the electronic parking brake. Complaints frequently mention the backup camera blacking out or not activating correctly when shifting between reverse and drive. Multiple owners describe door lock actuators failing, causing doors to not lock or unlock properly, and issues with the electronic parking brake engaging unexpectedly. Symptoms such as dashboard warnings for the starter system and unexpected vehicle shutdowns while using the start/stop feature are also noted. Some reports indicate these issues can lead to safety concerns, such as the vehicle losing power while driving or the parking brake engaging at low speeds, potentially leading to loss of control. These problems are reported at various mileage ranges, with some occurring shortly after purchase.
UNKNOWN OR OTHER
5 complaintsOwners report issues with the 2021 Volkswagen Jetta's sunroof, with multiple instances of the sunroof shattering spontaneously while driving, even in the absence of external impacts. Complaints frequently mention loud noises followed by wind noise, suggesting sudden breakage. Additionally, there are reports of recurring EVAP system faults requiring repeated service visits. Some owners also describe issues with the rear license plate mount, where screw holes become stripped upon attempting to remove dealership branding. Another concern involves conflicting torque specifications for wheel bolts, with discrepancies noted between the owner's manual and technical service bulletins. These issues appear across various mileage ranges and may pose safety risks, particularly in the case of the sunroof shattering while driving.
FUEL/PROPULSION SYSTEM (5 complaints)
FUEL/PROPULSION SYSTEM
5 complaintsOwners report persistent issues with the fuel/propulsion system in the 2021 Volkswagen Jetta, primarily involving the evaporative emissions (EVAP) system and fuel tank. Complaints frequently mention a recurring check engine light related to EVAP problems, with some vehicles experiencing this issue as early as 12,000 to 16,000 miles. Multiple owners describe repeated dealership visits without a permanent fix, even after parts replacements and software updates. Additionally, some owners experience difficulties with refueling, including fuel tank doors failing to open and pumps shutting off prematurely, sometimes resulting in fuel spills. These issues can lead to potential safety concerns, such as being unable to refuel in emergencies or fuel spillage.
AIR BAGS (4 complaints)
AIR BAGS
4 complaintsSafety-relatedOwners of the 2021 Volkswagen Jetta report issues with the air bag system, including air bag warning lights and a recall for the air bag control module. One complaint notes that the air bag warning light illuminated, and diagnosis revealed a need for the air bag control module replacement at approximately 60 miles. Another owner mentions receiving a recall notice but reports that parts for repair are unavailable, with no failure experienced yet. Safety implications are significant, as two complaints involve crashes, though detailed circumstances are unclear. Buyers should be aware of potential air bag system issues and verify recall repairs have been completed.
STEERING (3 complaints)
STEERING
3 complaintsOwners of the 2021 Volkswagen Jetta report several steering-related issues. A common problem involves the vehicle steering itself unexpectedly, including one case where the car veered left towards oncoming traffic without warning lights. Another frequent issue is a violent jiggling of the steering wheel accompanied by electrical noise, with one owner attributing it to a failed steering rack and pinion at 72,000 miles. Additionally, some drivers experience instability at highway speeds, beginning around 55 mph, and unintended acceleration when stopped, requiring extra caution at traffic lights. These complaints indicate potential safety concerns, particularly regarding loss of control and unintended vehicle movements.
FORWARD COLLISION AVOIDANCE (3 complaints)
FORWARD COLLISION AVOIDANCE
3 complaintsOwners of the 2021 Volkswagen Jetta report issues with the forward collision avoidance system, particularly with unexpected braking and sensor malfunctions. Multiple owners describe the vehicle braking abruptly without clear hazards, such as when crossing a steel plate, which could pose a risk of rear-end collisions if following traffic is too close. Complaints also include intermittent deactivation of cruise control, with these issues typically appearing around 14,000 to 18,000 miles. These reports suggest potential safety implications, as unexpected braking may lead to dangerous situations, especially at higher speeds or in heavy traffic. This information is pertinent for used car buyers considering the potential need for repairs or adjustments related to these systems.
LANE DEPARTURE (2 complaints)
LANE DEPARTURE
2 complaintsOwners of the 2021 Volkswagen Jetta report issues with the lane departure system, with symptoms including unexpected lane departure warnings and the vehicle pulling slightly to the right or left. One owner describes a significant safety concern where the steering wheel jerked forcefully towards oncoming traffic, leading to temporary loss of control at approximately 1,000 miles. Another owner reports recurring issues with the Lane Keep Assist and blind spot monitor systems, requiring sensor replacements around 35,000 miles. These complaints highlight potential safety implications, particularly concerning unintended steering actions and system malfunctions.
SEAT BELTS (2 complaints)
SEAT BELTS
2 complaintsOwners of the 2021 Volkswagen Jetta report issues with the rear, passenger-side seatbelt and the passenger’s side seat and seatbelt. Complaints frequently mention difficulty in clicking the rear seatbelt into the buckle due to the buckle sinking into the cushion, requiring passengers to use two hands. Additionally, one owner reports the passenger’s side seat failing to adjust, affecting the ability to use the seatbelt safely. These issues appear at low mileage, with one complaint noting a problem at approximately 1,900 miles. No safety incidents such as crashes or loss of control are reported.
ENGINE (2 complaints)
ENGINE
2 complaintsOwners report issues with the 2021 Volkswagen Jetta's engine, specifically involving unexpected stalling. One owner describes the vehicle losing motive power while reversing, accompanied by an illuminated check engine light, at approximately 4,000 miles. Another owner mentions the car stalling in traffic on two occasions, likened to a "soft stall" typical of vehicles with auto start/stop systems, without any warning lights. These complaints suggest a pattern of stalling at low speeds or while stationary, occurring early in the vehicle's life. No crashes, fires, or loss of control are reported, but the stalling could potentially pose safety concerns in traffic.
When Do 2021 Volkswagen Jetta Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Volkswagen Jetta Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Volkswagen Jetta Years to Buy
Based on reliability index scoreThe best Volkswagen Jetta year is 2024 with a reliability score of 82/100, rated excellent. Other strong picks include 2025 (81/100) and 2023 (81/100).
Volkswagen Jetta Years to Avoid
The worst Volkswagen Jetta year is 2019 with a score of 58/100, primarily due to power train (157) issues.
Volkswagen Jetta Reliability Score Trend
Volkswagen Jetta reliability has improved in recent years, with newer models scoring an average of 80/100 compared to 72/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 79/100 | Good |
| 2019 | 58/100 | Mixed |
| 2020 | 75/100 | Good |
| 2021 | 74/100 | Good |
| 2022 | 77/100 | Good |
| 2023 | 81/100 | Excellent |
| 2024 | 82/100 | Excellent |
| 2025 | 81/100 | Excellent |
Volkswagen Jetta Reliability Compared to Other Years
| Year | Score | vs Prior Year | Rating | Recalls | Complaints |
|---|---|---|---|---|---|
| 2026 | 81/100 (predicted) | — | Predicted | 0 | 0 |
| 2025 | 81/100 | -1 | Excellent | 0 | 11 |
| 2024 | 82/100 | +1 | Excellent | 0 | 26 |
| 2023 | 81/100 | +4 | Excellent | 0 | 34 |
| 2022 | 77/100 | +3 | Good | 1 | 33 |
| 2021(selected) | 74/100 | -1 | Good | 4 | 62 |
| 2020 | 75/100 | +17 | Good | 6 | 48 |
| 2019 | 58/100 | -21 | Mixed | 11 | 519 |
| 2018 | 79/100 | — | Good | 3 | 27 |
Frequently Asked Questions
Is the 2021 Volkswagen Jetta reliable?
What are the most common problems with the 2021 Volkswagen Jetta?
How many recalls does the 2021 Volkswagen Jetta have?
Is the 2021 Volkswagen Jetta expensive to maintain?
Don’t buy a 2021 Volkswagen Jetta without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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