Last updated: 2026-03-04

82
ExcellentReliability score: 82 out of 100, rated Excellent
2024 Toyota Corolla Cross

2024 Toyota Corolla Cross Reliability Score & Common Problems

The 2024 Toyota Corolla Cross scores 82/100 ("Excellent") with a complaint rate below the segment average. Data shows a dependable ownership experience across 2 recalls and 37 owner complaints.

Recalls

2

Complaints

37

Complaint Rate

4

per 10k sold

Below avg

Est. Annual Cost

N/A

Major Repair Risk

N/A

NHTSA Rating

N/A

Score Breakdown

Complaint Severity35%
76/100 (Good)

Component-weighted complaints normalized by sales volume

Repair Costs30%
90/100 (Excellent)

Independent repair cost ratings

Recall Impact20%
80/100 (Excellent)

Recall count weighted by severity

Issue Diversity15%
84/100 (Excellent)

Breadth of reported problem categories

Buy

Strong reliability record — a solid choice for buyers.

Top Issues

UNKNOWN OR OTHER (8)ELECTRICAL SYSTEM (6)EXTERIOR LIGHTING (6)

2 recalls on record

Should You Buy the 2024 Toyota Corolla Cross?

The 2024 Toyota Corolla Cross earns an Excellent 82/100 reliability score.

Its complaint rate (4 per 10k sold) sits below the SUV segment average, and most owners report a trouble-free ownership experience.

A solid choice for buyers prioritizing dependability, whether purchased new or used.

Compared to the 2025 Toyota Corolla Cross, which scored 4 points higher. See also the 2023 Toyota Corolla Cross for an earlier comparison.

Pros

  • Strong reliability score
  • Low recall count
  • Below-average complaint rate for SUV
  • Only 37 complaints reported

Cons

  • UNKNOWN OR OTHER issues reported (8 complaints)
  • 1 fire incident reported in owner complaints

Compare 2024 Toyota Corolla Cross With

Common Problem Categories

Safety

  • 2 manufacturer recalls issued

Other

  • UNKNOWN OR OTHER (8)
  • ELECTRICAL SYSTEM (6)
  • EXTERIOR LIGHTING (6)
  • SERVICE BRAKES (3)
  • FORWARD COLLISION AVOIDANCE (3)
  • STRUCTURE (3)
  • VISIBILITY (2)
  • POWER TRAIN (2)
  • AIR BAGS (1)
  • STEERING (1)
  • VEHICLE SPEED CONTROL (1)
  • ENGINE (1)

See detailed breakdown by component ↓

Recall Overview

2

recalls on record

The 2024 Toyota Corolla Cross has 2 recalls on record. This is a low count. Recalls are manufacturer-initiated fixes for safety or compliance issues and are repaired at no cost to the owner at authorized dealerships.

NHTSA.gov →

Complaint Breakdown

4

per 10k sold

Segment avg: 8.2

LowAvgHigh
Low

Safety Incidents

Crashes

6

Fires

1

Injuries

5

Deaths

0

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2024 Toyota Corolla Cross Recall Details

2 recalls have been issued for the 2024 Toyota Corolla Cross. All recall repairs are performed free of charge at authorized dealerships.

24V7080002024-09-20

SERVICE BRAKES, ELECTRIC, SERVICE BRAKES, HYDRAULIC

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023-2024 Corolla Cross Hybrid and 2023-2025 Corolla Hybrid vehicles. A software error in the skid control electronic control unit (ECU) may result in a loss of power brake assist when turning a corner.

Consequence

A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.

Remedy

Dealers will update the skid control ECU software, free of charge. Owner notification letters were mailed November 19, 2024. Additionally, notifications to owners of the Corolla Hybrid vehicles were mailed January 17, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's number for this recall is 24TA11.

24V5480002024-07-23

EQUIPMENT

Gulf States Toyota, Inc. (GST) is recalling certain Toyota 2023 GR Supra, 2024 4 Runner, Corolla, Grand Highlander, Grand Highlander Hybrid, Land Cruiser Hybrid, Tacoma, Tacoma Hybrid, 2023-2024 BZ4X, Corolla Cross Hybrid, GR Corolla, GR86, Highlander, Highlander Hybrid, Prius, Prius Prime, Sequoia Hybrid, Tundra, Tundra Hybrid, Venza Hybrid, 2023-2025 Crown, and 2025 Camry Hybrid vehicles equipped with GST accessories. The load carrying capacity modification label may display inaccurate added weight values. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Consequence

A vehicle with an incorrect maximum capacity weight value may be overloaded, which can increase the risk of a crash.

Remedy

GST will mail new labels to owners, free of charge. Owner notification letters were mailed September 16, 2024. Owners may contact GST customer service at 1-800-444-1074. GST's number for this recall is 24R2.

2024 Toyota Corolla Cross NHTSA Safety Ratings

Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 4/5

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger, 2nd row)Seat Belt Load Limiters (Driver, Front Passenger, 2nd row)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, 2nd row)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger, 2nd row)Knee (Driver)Additional Air Bags (-)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (2nd row)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, 2nd row, Roof)

HEV Powertrain

Driver: 4/5Passenger: 4/5

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger, 2nd row)Seat Belt Load Limiters (Driver, Front Passenger, 2nd row)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger, 2nd row)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger, 2nd row)Knee (Driver)Additional Air Bags (-)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (2nd row)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger, 2nd row, Roof)
View full safety data on NHTSA.gov →

Toyota Corolla Cross Repair Costs & Maintenance

Maintenance Rating

4.5Maintenance rating: 4.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

When Buying a Used 2024 Toyota Corolla Cross

Key things to inspect or verify before purchasing, based on the most common reported issues.

  • Test transmission for slipping or shuddering during acceleration
  • Check for unexpected braking or Pre-Collision System activation
  • Inspect headlights for dimness or shadow effects during night driving
  • Verify key fob detection and starting functionality
  • Test rear liftgate operation after software updates
  • Check windshield and sunroof for cracks or unexpected damage
  • Ensure proper brake function and responsiveness

Check Any 2024 Toyota Corolla Cross's History Before You Buy

Reliability scores tell you what to expect from the 2024 Corolla Cross in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Toyota Corolla Cross with a free VIN lookup.

Powered by VINExposed.com — free vehicle history reports using public title and safety data.

2024 Toyota Corolla Cross Common Problems by Component

37 owner complaints grouped by vehicle system.

8
6
6
4
UNKNOWN OR OTHER (8)ELECTRICAL SYSTEM (6)EXTERIOR LIGHTING (6)SERVICE BRAKES (3)FORWARD COLLISION AVOIDANCE (3)STRUCTURE (3)VISIBILITY (2)POWER TRAIN (2)Other (4)

UNKNOWN OR OTHER

8 complaintsSafety-related

Owners of the 2024 Toyota Corolla Cross frequently report issues with the multimedia screen, including random pop-ups that obscure navigation, which can lead to driver distraction. Additionally, there are complaints about the car failing to detect the key fob, resulting in temporary immobilization. One complaint describes a crash involving sudden unintended acceleration, with the driver noting a lack of response from safety systems like the Pre-Collision System. Another safety-related concern involves loose roof rails, which could pose a hazard if they detach while driving. These issues appear to occur without a specific mileage range, and the multimedia screen problems are noted to have started as early as one month after acquiring the vehicle.

8 complaints total1 crash

ELECTRICAL SYSTEM

6 complaints

Owners report several electrical system issues with the 2024 Toyota Corolla-Cross. A common problem involves the vehicle not detecting the key fob, leading to starting failures and persistent alarms. Additionally, multiple owners describe unexpected braking events, sometimes accompanied by a "BRAKE" message and grinding sounds, which occur during various driving conditions, including at higher speeds. Another issue involves the rear liftgate malfunctioning after a recall service. These problems often arise within the first year of ownership and have significant safety implications, such as the risk of sudden braking while driving.

6 complaints total

EXTERIOR LIGHTING

6 complaintsSafety-related

Owners report several issues with the exterior lighting on the 2024 Toyota Corolla-Cross, primarily concerning headlight performance and tail light visibility. Common symptoms include dim low beam headlights and a shadow or curtain effect that limits illumination, particularly affecting night driving and visibility of road hazards. Some complaints note headlights with internal abrasions and cracks, with mileage as low as 100. A notable safety implication involves a crash where a bright dashboard screen impaired night vision, leading to a collision with a mailbox. These patterns suggest potential concerns for buyers prioritizing night-time driving safety.

6 complaints total1 crash
SERVICE BRAKES (3 complaints)

SERVICE BRAKES

3 complaintsSafety-related

Owners report issues with the braking system of the 2024 Toyota Corolla Cross, particularly with the vehicle's ability to stop effectively. Complaints frequently mention difficulty stopping at traffic signals and stop signs, with one owner describing the need to apply significant brake pressure. A serious incident involves a crash where the brakes reportedly failed to engage, resulting in a collision and four injuries. Another owner notes the electronic braking system malfunctioning and the Pre-Collision System engaging unexpectedly, with brake pedals becoming unresponsive and going to the floorboard. These issues emerge around 7,000 miles, highlighting potential safety concerns due to loss of braking control.

3 complaints total1 crash4 injuries
FORWARD COLLISION AVOIDANCE (3 complaints)

FORWARD COLLISION AVOIDANCE

3 complaints

Owners report issues with the Forward Collision Avoidance system in the 2024 Toyota Corolla Cross, where the Pre-Collision System (PCS) unexpectedly activates, causing the vehicle to come to a complete stop without any apparent obstacles. Complaints frequently mention that this occurs without warning lights or alerts, even after recall-related repairs. Additionally, adaptive cruise control disengages unexpectedly, particularly on long descents or rough road surfaces, leading to a sudden drop in speed. These incidents are reported at various speeds and mileage, with one case noting issues at approximately 14,000 miles. Safety implications include the potential for rear-end collisions due to abrupt stops, making this a critical consideration for potential buyers.

3 complaints total
STRUCTURE (3 complaints)

STRUCTURE

3 complaints

Owners report issues with the 2024 Toyota Corolla-Cross related to the vehicle's structure. A notable problem involves the power tailgate, which multiple owners describe as failing to open following a software update intended for braking improvements. Additionally, some owners express concern about the absence of towing eyelets, which are suggested for use in the Owner's Manual but are not present, potentially misleading due to plastic covers on the bumpers. Another complaint highlights a potentially hazardous arrangement of the rod used to hold up the hood. No specific mileage ranges or timelines are consistently mentioned in these complaints.

3 complaints total
VISIBILITY (2 complaints)

VISIBILITY

2 complaints

Owners of the 2024 Toyota Corolla Cross report issues with the vehicle's visibility components, specifically involving the front windshield and sunroof. Complaints frequently mention sudden fractures of the front windshield and explosions of the sunroof while driving at highway speeds, with one incident occurring in hot weather conditions. These incidents have been reported at low mileages, around 400 and 2,688 miles, respectively. Although no injuries or crashes have been reported, the unexpected nature of these failures could pose a potential safety risk. Buyers should be aware of these issues, as they may require attention or repairs early in the vehicle's life.

2 complaints total
POWER TRAIN (2 complaints)

POWER TRAIN

2 complaints

Owners of the 2024 Toyota Corolla-Cross report issues with the vehicle's power train, particularly involving the CVT transmission. Complaints frequently mention transmission slipping, loss of power, and the inability to engage gears, often occurring around 6,000 to 7,000 miles. Symptoms include the vehicle shuddering, jerking, and being unresponsive to accelerator inputs, especially on inclines. Safety implications are noted when vehicles lose forward momentum in traffic, requiring towing to a dealership. Potential buyers should be aware of these issues, as they may impact driving reliability and safety.

2 complaints total
AIR BAGS (1 complaints)

AIR BAGS

1 complaintSafety-related
2025-05-16Crash reported1 injury

On [XXX], at the intersection of [XXX] and [XXX] in Los Angeles, [XXX] was operating the subject vehicle when it was involved in a hit-and-run that resulted in a secondary collision with multiple vehicles. Photos (attached) document the significant impact. Emergency responders were required to extricate [XXX]from the vehicle, during which they informed her that the airbags failed to deploy—a fact also documented in the official LAPD report. The failure of the airbag system represents a significant and dangerous malfunction of the vehicle’s safety features. This is particularly troubling in light of Toyota’s recent recall, which affects more than 400,000 vehicles. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

STEERING (1 complaints)

STEERING

1 complaintSafety-related
2025-09-19Crash reported

The contact owns a 2024 Toyota Corolla Cross. The contact stated that while driving approximately 10 MPH, the steering wheel suddenly malfunctioned and erroneously self-turned to the left, causing the vehicle to crash into a pole, where the vehicle came to a stop. The damage was to the front of the vehicle. During the incident, no injuries were reported, and no police report was taken. The cause of the failure was not determined. The manufacturer was notified of the failure. The local dealer was not yet contacted. The failure mileage was 5,700.

When Do 2024 Toyota Corolla Cross Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

6,000–7,000 milesPower train issues
7,000 milesService brakes malfunction
14,000 milesForward collision avoidance failures

Best & Worst Toyota Corolla Cross Years

Best Toyota Corolla Cross Years to Buy

The best Toyota Corolla Cross year is 2025 with a reliability score of 86/100, rated excellent. Other strong picks include 2024 (82/100) and 2022 (80/100).

Toyota Corolla Cross Years to Avoid

The worst Toyota Corolla Cross year is 2023 with a score of 69/100, primarily due to steering (43) issues.

See full Toyota Corolla Cross years-to-avoid analysis →

Toyota Corolla Cross Reliability Score Trend

Toyota Corolla Cross reliability has improved in recent years, with newer models scoring an average of 84/100 compared to 75/100 for older years.

avg 79
22
23
24
25

Scores 0–100. Higher is better. Current year highlighted.

Toyota Corolla Cross reliability scores by year
YearScoreRating
202280/100Excellent
202369/100Good
202482/100Excellent
202586/100Excellent

Toyota Corolla Cross Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202679/100 (predicted)Predicted00
202586/100+4Excellent015
2024(selected)82/100+13Excellent237
202369/100-11Good8168
202280/100Excellent237

2024 Toyota Corolla Cross Reliability by Powertrain

The 2024 Toyota Corolla Cross is available with 2 powertrain options. Here's how they compare on reliability.

Reliability comparison across powertrain options
PowertrainComplaintsRecallsIncidents*Crash Rating
Gas3106N/T
HEV621N/T
Total3727

NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.

* Incidents = crash + fire reports. A single complaint can include multiple incident types.

Frequently Asked Questions

Is the 2024 Toyota Corolla Cross reliable?
Yes, the 2024 Toyota Corolla Cross is considered highly reliable with a score of 82/100 ("Excellent"). It has 2 recalls and a complaint rate below the segment average, placing it among the more dependable vehicles in its class.
What are the most common problems with the 2024 Toyota Corolla Cross?
The most commonly reported problems with the 2024 Toyota Corolla Cross include: UNKNOWN OR OTHER (8 complaints), ELECTRICAL SYSTEM (6 complaints), EXTERIOR LIGHTING (6 complaints), SERVICE BRAKES (3 complaints), FORWARD COLLISION AVOIDANCE (3 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2024 Toyota Corolla Cross have?
The 2024 Toyota Corolla Cross has 2 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2024 Toyota Corolla Cross expensive to maintain?
Maintenance cost estimates aren't available for the 2024 Toyota Corolla Cross, but its high reliability score of 82/100 and complaint rate below the segment average suggest below-average ownership costs.

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue