2025 Infiniti QX60 Reliability Report

Doors lock themselves after the driver steps out, even with the key fob left inside, which locks people out of the car. Some owners regain entry only through the Infiniti app and worry about a child being shut inside. The wireless charging pad can heat a phone until it shuts off, raising fire concerns, and the dealer response described was that nothing could be done. Other reports include an intermittent cabin vibration and noise tied to the active noise cancellation system, plus a sunroof that shattered while driving at about 30 mph.

Vibration and a rough idle show up while stopped in Drive, at traffic lights or in stop-and-go traffic, and are often worse after the engine warms up. The shaking continues despite regular oil changes and maintenance. Owners suspect an engine mount or idle control fault, but no confirmed cause is reported. A more serious report describes the engine dying and the car coming to a full stop on the highway, which creates a real crash risk in traffic.

Sudden shutdowns at highway speed leave little time to reach the shoulder, and one such car needed a tow and a new fuel pump at 12,287 miles. Separate reports describe hesitation when pulling out from a stop: the car pauses as if stalling, then surges forward. The transmission can also stay stuck in a low gear under acceleration. Dealers have not always been able to reproduce the hesitation, which leaves the problem unresolved when merging into fast traffic.