Last updated: 2026-10-10
2023 Infiniti QX60 Reliability Report
The 2023 Infiniti QX60 has a good reliability standing, but owners report the car lurching after it is put in park.
Recalls
3
Complaints
27
Complaint Rate
9.2per 10,000 sold
Est. Repair Cost
$639
Annual Fuel Cost
$3,250–$3,400
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Final year of the second generation, with complaints of lurching in park and a weaker record than most QX60 years.
Top Issues to Watch
- ELECTRICAL SYSTEM (4)
- POWER TRAIN (3)
- SERVICE BRAKES (2)
Generation & Refresh (US)
2023 is the last model year of the Second generation (L51).
- Final-year models are typically the most refined version of a generation.
- 2nd generation QX60 (US).
What this means for buyers
Final-year models are usually the most polished version of a generation, but resale value may dip as buyers anticipate the next redesign.
2022: Second generation (L51) Launch
Generation start — new platform.
2023: This Model Year
2023 is the last model year of the Second generation (L51).
2026: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2023 Infiniti QX60?
Reliability standing is good, and close to average among 2023 SUVs. Within the QX60 lineup, though, this is among the weaker of nine scored years. The 2022 and 2024 rate about the same. Estimated yearly repair cost is $639 against $1127 for the class, and the federal crash-test rating is 5 of 5 stars.
The shifter is the worst complaint. Owners say the car lurches or rolls several inches after going into park, and some say it jumps from park into drive. One person was knocked to the ground. Electrical faults are more common: Bluetooth, CarPlay and maps drop out, door locks fail in rain, and the charging pad overheats phones. One parked car had an engine fire with no warning. Fuel pump failure and stalling started at 21,000 to 43,000 miles. Federal records list 3 recalls, for exterior lighting and seats.
Ask for proof that all three recalls were done and for any fuel pump work. Try the shifter in park on a slope. The 2022 and 2024 are fair alternatives.
Compared to the 2024 Infiniti QX60, which scored 1 points higher. See also the 2022 Infiniti QX60 for an earlier comparison.
Pros
- +Acceptable reliability score
- +$488 cheaper to maintain than avg midsize SUV
- +Low major repair risk (10%)
- +Below-average complaint rate for SUV
Cons
- −Frequent unscheduled repairs
- −Moderate recall count
- −ELECTRICAL SYSTEM: One engine fire is reported in a parked vehicle, with no warning beforehand (4 complaints)
Compare 2023 Infiniti QX60 With
2023 Cadillac XT6
Reliability: 73/100
2023 Mercedes-Benz GLB
Reliability: 74/100
2023 Jeep Wagoneer
Reliability: 59/100
2023 Nissan Armada
Reliability: 75/100
Common Problem Categories
Safety
LOW RISK- 3 manufacturer recalls issued
Other
HIGH RISK- UNKNOWN OR OTHER (4)
- ELECTRICAL SYSTEM (4)
Recall Overview
3
recalls on record
A moderate 3 recalls are on file for the 2023 Infiniti QX60. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.
NHTSA.gov →Complaint Breakdown
9.2
per 10,000 soldSegment avg: 11.3
Safety Incidents
0
Crashes
1
Fires
4
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Infiniti QX60 Recall Details
3 recalls have been issued for the 2023 Infiniti QX60. All recall repairs are performed free of charge at authorized dealerships.
EXTERIOR LIGHTING
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Consequence
Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
SEATS
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Consequence
An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
SEATS
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Consequence
A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Remedy
Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
Buying a used 2023 Infiniti QX60? Check its history first
Electrical system problems lead owner complaints about the 2023 Infiniti QX60, and 3 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2023 Infiniti QX60 NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Safety Technologies
Infiniti QX60Repair Costs & Maintenance
Maintenance Rating
3.5Maintenance rating: 3.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$639
vs $1127 avg for midsize SUV
vs $652 avg for all vehicles
Repair Frequency
0.9
unscheduled repair visits per year
Severe Repair Probability
10%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
MPG & Annual Running Costs
Gas
22–23 MPG
Running cost: $3,900–$4,050/yr
Fuel + repair
20–21 city / 25–26 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2023 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| QX60 FWD 3.5L 6-cyl | Front-Wheel Drive | Automatic (S9) | 21 | 26 | 23 | $3,250 |
| QX60 AWD 3.5L 6-cyl | All-Wheel Drive | Automatic (S9) | 20 | 25 | 22 | $3,400 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2023 Infiniti QX60.
Ask for service records showing fuel pump replacement, stalling, or check engine light visits.
Scan for stored trouble codes P0087 and P0090 before buying.
On level ground, shift into park, release the brake, and watch for rolling or lurching.
Shift between park, neutral, and drive in a lot and confirm each selection engages and holds.
Pair your phone and test Bluetooth, CarPlay, maps, and the wireless charging pad for overheating.
Inspect the panoramic sunroof glass for cracks or signs of replacement.
Wet the door handles and confirm they still unlock the doors.
Push on the second-row seats with weight on them and confirm they stay locked on their tracks.
2023 Infiniti QX60 Common Problems by Component
27 owner complaints grouped by vehicle system.
UNKNOWN OR OTHER
4 complaintsThe panoramic sunroof shatters with no impact, in one case at highway speed with a sound like a gunshot. One owner says the dealer refused a warranty replacement. Doors also lock with the keys inside, in one case with young children waiting outside in summer heat. Separately, the engine stalls while driving and shows a stop-car, engine-stall message, which has happened after the car had idled for a while. Stalling at speed brings a real risk of a crash.
ELECTRICAL SYSTEM
4 complaintsSafety-relatedOne engine fire is reported in a parked vehicle, with no warning beforehand. Most other complaints describe infotainment and accessory faults. Bluetooth, Apple CarPlay and maps drop out, sometimes daily. The wireless charging pad and USB port overheat phones, and the pad may not charge at all. Door locks fail in rain and leave drivers locked out, or doors lock on their own. Other reports cite false parking sonar warnings and faults in the mirror and trunk. Dealers have tried firmware updates or blamed the phone.
POWER TRAIN
3 complaintsThe shifter does not reliably hold its position. The car rolls or lurches after being put in park, and one injury is reported when it knocked a person to the ground. Other reports say the car jumps out of park back into drive. One car refused to go from neutral into drive after a car wash and then put itself in park. Owners also describe lurching from a stop and hesitation when speeding up. One dealer said Infiniti knows about the problems but has no fix.
SERVICE BRAKES (2 complaints)
SERVICE BRAKES
2 complaintsThe car lurches forward 3-5 inches when shifted into park, on flat ground or on a slope, with or without the parking brake set. An Infiniti inspection found nothing wrong with the brakes or rotors. This matches the park-engagement complaints filed under other categories. A separate report says the rear brake pads needed replacing at 20K miles.
ENGINE (2 complaints)
ENGINE
2 complaintsThe car lurches forward several inches after being put in park, even with a door open and the parking brake set. This makes reversing into parking spaces risky, and the dealer could not reproduce it. Separately, the check engine light comes on and the car loses power in traffic, then shuts off. Repairs started with sensors and moved on to a fuel pump replacement, which matches the stalling reports under fuel system.
SEATS (2 complaints)
SEATS
2 complaintsThe second row slides freely on its track, even with weight in the seat, and the power button can be worked from the third row. Families also report that with two car seats installed in the second row using seat belts, the seats cannot flip forward. Nobody can then reach the third row without taking out the children and car seats. That makes emergency exit and checking a child's buckle difficult.
FUEL/PROPULSION SYSTEM (2 complaints)
FUEL/PROPULSION SYSTEM
2 complaintsThe engine loses power and stalls in traffic and at highway speed, as if the tank were empty, and shows an "Engine Stalled" message. Some cars restart and then die again. Trouble codes point to low fuel pressure (P0087) and the fuel pressure regulator circuit (P0090). Dealers replace the fuel pump, in one case twice, and reports come in at 21000 to about 43k miles. A stall at speed carries a serious crash risk.
FUEL SYSTEM (1 complaints)
FUEL SYSTEM
1 complaintThe contact owns a 2023 Infiniti QX60. The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was later towed to the local dealer who diagnosed that the starter and electric fuel pump were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
SEAT BELTS (1 complaints)
SEAT BELTS
1 complaintI purchased a 2023 Infiniti QX60 3 months ago. This morning, one of the seatbelts pulled completely out when buckling up. The belt was frayed at the end as if it had been cut over a period of time. Had we been in an accident over the last month, that belt would not have protected the passenger in that seat. I'm concerned that if this happened on my brand new car, it could be an issue on other Infiniti vehicles.
LANE DEPARTURE (1 complaints)
LANE DEPARTURE
1 complaintWarning light came on saying that the Lane departure warning and Forward were not working. Another message said "Unavailable High Cabin Temperature". After further investigation 2 of the 3 advanced navigation aids were flashing which means they may not be working correctly. In reality 1; the lane departure warning and functions stopped working. 2; Cruise Control was working. 3; Vehicle to vehicle distance control or AEB (Automatic Emergency Braking) seemed to work. I did not feel comfortable fully testing this last mode out. I did not want to accidently crash into the vehicle in front of me. 4. The Blind spot stopped working. 5. The TSR (Traffic Sign Recognition) seemed to stop working also. We have pictures and a video of the issues on the instrument cluster if needed. We were driving from Del CA to our home in Mesa AZ. First part of the trip Del Mar to Yuma AZ was fine. We stopped for lunch in Yuma AZ for like an hour. Outside temperature was like 109. No issues when we continued on toward glia Bend AZ. We stopped in Gila Bend AZ for a quick break. My safety was put at risk on my last quarter of my drive between Gila Bend AZ to my Home in Mesa AZ. I could no longer rely on the lane departure, Intelligent Lane Intervention and Blind Spot detection/intervention etc... We took our 2023 Infinity QX60 to Coulter Infinity Mesa to have the vehicle checked out on 8/3/24. No issue found. I even notified them that After understanding that the air was due to the cabin temperature, that I set my side of the vehicle to the LO setting which is 60 degrees. My wife already had her side of the car to like 68 degrees. When we got home I opened the hood almost immediately to check (feel) the AC units lines. They were both the same temperature as the outdoor air. Like 110. If there is technology that would allow these cameras to operate at above the 104 degrees stared in Technical Service bulletin ITB22-035 dated October 10, 2022, I feel a recall is in order. Thank You
When Do 2023 Infiniti QX60 Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Infiniti QX60 Years
Best Infiniti QX60 Years to Buy
Based on reliability index scoreInfiniti QX60 Years to Avoid
No Infiniti QX60 years are statistical outliers in our data.
Scores stay between 71 and 82 across 9 scored model years.
Infiniti QX60 Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 72/100 | Good |
| 2019 | 71/100 | Good |
| 2020 | 74/100 | Good |
| 2021 | 81/100 | Excellent |
| 2022 | 73/100 | Good |
| 2023 | 72/100 | Good |
| 2024 | 73/100 | Good |
| 2025 | 76/100 | Good |
| 2026 | 82/100 | Excellent |
Infiniti QX60 Reliability Compared to Other Years
Frequently Asked Questions
Is the 2023 Infiniti QX60 reliable?
What are the most common problems with the 2023 Infiniti QX60?
Does the 2023 Infiniti QX60 have problems staying in park?
Has the 2023 Infiniti QX60 been recalled?
Is the 2023 Infiniti QX60 better than the 2022 or 2024?
Don’t buy a 2023 Infiniti QX60 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2023 Infiniti QX60
Of the four inputs behind this score, the 2023 Infiniti QX60 does best on how many systems draw complaints (82/100) and worst on complaint severity (68/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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