Last updated: 2026-07-26
2023 Infiniti QX60 Reliability Report
The 2023 Infiniti QX60 scores 72/100 ("Good"). With 3 recalls and 27 owner complaints, reliability is acceptable but not class-leading.
Recalls
3
Complaints
27
Complaint Rate
9.2per 10,000 sold
Est. Repair Cost
$639
Annual Fuel Cost
$3,250–$3,400
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ELECTRICAL SYSTEM (4)
- POWER TRAIN (3)
- SERVICE BRAKES (2)
Generation & Refresh (US)
2023 is the last model year of the Second generation (L51).
- Final-year models are typically the most refined version of a generation.
- 2nd generation QX60 (US).
What this means for buyers
Final-year models are usually the most polished version of a generation, but resale value may dip as buyers anticipate the next redesign.
2022: Second generation (L51) Launch
Generation start — new platform.
2023: This Model Year
2023 is the last model year of the Second generation (L51).
2026: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2023 Infiniti QX60?
At 72/100, the 2023 Infiniti QX60 lands in "Good" territory — acceptable, but not class-leading. 2023 is the last model year of the Second generation (L51).
Owners log 27 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.
Get a pre-purchase inspection on any used example, with extra attention to unknown or other (4). An extended warranty is worth pricing out.
Compared to the 2024 Infiniti QX60, which scored 1 points higher. See also the 2022 Infiniti QX60 for an earlier comparison.
Pros
- +Acceptable reliability score
- +$488 cheaper to maintain than avg midsize SUV
- +Low major repair risk (10%)
- +Below-average complaint rate for SUV
Cons
- −Frequent unscheduled repairs
- −Moderate recall count
- −UNKNOWN OR OTHER: Owners of the 2023 Infiniti QX60 report two primary issues in their complaints (4 complaints)
Compare 2023 Infiniti QX60 With
2023 Cadillac XT6
Reliability: 73/100
2023 Mercedes-Benz GLB
Reliability: 74/100
2023 Jeep Wagoneer
Reliability: 59/100
2023 Nissan Armada
Reliability: 75/100
Common Problem Categories
Safety
LOW RISK- 3 manufacturer recalls issued
Other
HIGH RISK- UNKNOWN OR OTHER (4)
- ELECTRICAL SYSTEM (4)
Recall Overview
3
recalls on record
A moderate 3 recalls are on file for the 2023 Infiniti QX60. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.
NHTSA.gov →Complaint Breakdown
9.2
per 10,000 soldSegment avg: 11.3
Safety Incidents
0
Crashes
1
Fires
4
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Infiniti QX60 Recall Details
3 recalls have been issued for the 2023 Infiniti QX60. All recall repairs are performed free of charge at authorized dealerships.
EXTERIOR LIGHTING
Nissan North America, Inc. (Nissan) is recalling certain 2022-2024 Infiniti QX60 vehicles. When driving at certain high speeds, the Adaptive Front-Light System (AFS) may incorrectly adjust the headlights downward.
Consequence
Incorrectly adjusted headlights can reduce visibility, increasing the risk of a crash.
Remedy
Dealers will reconfigure the Intelligent Power Distribution Module (IPDM) settings, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Nissan customer service at 1-800-867-7669. Nissan's number for this recall is PC994.
SEATS
Nissan North America, Inc. (Nissan) is recalling certain 2023 Rogue, Pathfinder, and Infiniti QX60 vehicles. The driver's powered seat may not be fully secured to the seat frame, causing the seat frame welds to detach from the rear inboard seat bracket.
Consequence
An unsecured seat with broken welds may not properly restrain an occupant during a crash, increasing the risk of injury.
Remedy
Dealers will inspect the driver's seat rail clearance, and if necessary, replace the driver's seat cushion frame, free of charge. Owner notification letters are expected to be mailed June 10, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC966, PC967.
SEATS
Nissan North America, Inc. (Nissan) is recalling certain 2023 Infiniti QX60 vehicles. The second-row adjustable seat may extend past the intended rear stopper point and may be difficult to move, become stuck, or fail to lock in the correct position.
Consequence
A seat that becomes stuck or fails to lock in a secured position may not properly restrain the occupant during a crash, increasing their risk of injury.
Remedy
Dealers will remove and replace the second-row seat, free of charge. Owner notification letters are expected to be mailed April 14, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is PC953.
Buying a used 2023 Infiniti QX60? Check its history first
Every 2023 Infiniti QX60 has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2023 Infiniti QX60 NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Safety Technologies
Infiniti QX60Repair Costs & Maintenance
Maintenance Rating
3.5Maintenance rating: 3.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$639
vs $1127 avg for midsize SUV
vs $652 avg for all vehicles
Repair Frequency
0.9
unscheduled repair visits per year
Severe Repair Probability
10%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
MPG & Annual Running Costs
Gas
22–23 MPG
Running cost: $3,900–$4,050/yr
Fuel + repair
20–21 city / 25–26 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2023 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| QX60 FWD 3.5L 6-cyl | Front-Wheel Drive | Automatic (S9) | 21 | 26 | 23 | $3,250 |
| QX60 AWD 3.5L 6-cyl | All-Wheel Drive | Automatic (S9) | 20 | 25 | 22 | $3,400 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2023 Infiniti QX60.
Inspect fuel pump for signs of failure or replacement
Check sunroof for signs of stress or previous repairs
Test door locks to ensure they do not lock with keys inside
Verify electrical system functionality, including Bluetooth and charging ports
Test parking gear for excessive rolling when parked
Ensure ADES Control Unit is functioning properly
2023 Infiniti QX60 Common Problems by Component
27 owner complaints grouped by vehicle system.
UNKNOWN OR OTHER
4 complaintsOwners of the 2023 Infiniti QX60 report two primary issues in their complaints. First, multiple owners describe incidents where the vehicle locks with the keys inside, sometimes with children in car seats, which poses a potential safety risk. Second, there are reports of the panoramic sunroof shattering unexpectedly without any collision, both while stationary and driving, which could lead to safety hazards from flying glass. Additionally, one owner reports engine stalling after idling, resulting in a loss of acceleration. These issues occur at various mileage ranges and are noted to cause significant inconvenience and potential safety concerns.
ELECTRICAL SYSTEM
4 complaintsSafety-relatedOwners of the 2023 Infiniti QX60 frequently report issues with the vehicle's electrical system, including problems with the sonar system, Bluetooth connectivity, and door locking mechanisms. Common symptoms include sonar warnings activating without cause, Bluetooth and radio malfunctions, and doors locking unexpectedly. One owner reports a fire originating in the engine while the vehicle was parked, which raises safety concerns. Additional issues involve charging pads and USB ports overheating phones, and Apple CarPlay and map functions ceasing to work daily. These complaints do not specify mileage, but they indicate recurring electrical malfunctions that potential buyers should be aware of.
POWER TRAIN
3 complaintsOwners of the 2023 Infiniti QX60 report issues with the vehicle's power train, primarily involving transmission and parking gear malfunctions. Complaints frequently mention difficulties shifting from neutral to drive, with one instance of the car unexpectedly shifting into park, leading to a safety incident. Additionally, multiple owners describe the vehicle rolling excessively after being put in park, with one report of an injury resulting from this issue. Another common symptom includes the car lurching forward unexpectedly when accelerating from a stop, as well as hesitation when accelerating from lower to higher speeds, particularly noted during highway merges. These issues are reported to occur within the first few months of ownership, with some vehicles having been taken to service multiple times without resolution, as dealers reportedly lack the necessary codes to address 2023 models.
SERVICE BRAKES (2 complaints)
SERVICE BRAKES
2 complaintsOwners report two distinct issues with the 2023 Infiniti QX60's braking system. The first issue involves rear brake pads requiring replacement at approximately 20,000 miles. The second issue describes the vehicle lurching forward by 3-5 inches when shifted into park, a problem present since new and occurring regardless of terrain or parking brake engagement. No crashes or loss of control are reported, though the lurching could be a concern for safe parking. Buyers should be aware of these potential brake-related concerns when considering this model.
ENGINE (2 complaints)
ENGINE
2 complaintsOwners of the 2023 Infiniti QX60 report issues related to the engine, specifically involving unexpected vehicle movement and power loss. One complaint describes the vehicle lurching forward after being placed in park, even when the emergency brake is engaged, which occurs predominantly when shifting from reverse to park. Another owner reports the check engine light activating multiple times, leading to power loss and the vehicle shutting off in traffic, with one instance requiring a fuel pump replacement. These issues appear shortly after purchase, with no specific mileage mentioned, and present potential safety implications due to unexpected movement and loss of vehicle power.
SEATS (2 complaints)
SEATS
2 complaintsOwners of the 2023 Infiniti QX60 report issues with the seat configuration, particularly concerning the second and third rows. Complaints frequently mention that the power button for the seats can be activated from the third row, allowing the middle row to move freely on its track even when occupied. Additionally, when two car seats are installed in the second row using seat belts, the seats cannot be flipped forward, making the third row inaccessible without removing the car seats. This configuration poses challenges for families with multiple young children, as it impacts the ability to safely transport and access children in the third row, especially in emergency situations. These issues are noted by owners shortly after acquiring the vehicle, indicating that they are not related to mileage or wear.
FUEL/PROPULSION SYSTEM (2 complaints)
FUEL/PROPULSION SYSTEM
2 complaintsOwners report recurring issues with the fuel pump in the 2023 Infiniti QX60, with symptoms typically including stalling and loss of power while driving. Complaints frequently mention the vehicle feeling as if the fuel tank is empty despite having fuel, and describe situations where the car would not accelerate or would start and then immediately die. These issues have been noted in vehicles with mileages around 21,000 to 43,000 miles. Safety implications are significant, as multiple owners describe losing power at highway speeds, which could lead to dangerous situations in traffic. Potential buyers should be aware of these reported issues, especially since some owners question if replacement parts might also be faulty.
FUEL SYSTEM (1 complaints)
FUEL SYSTEM
1 complaintThe contact owns a 2023 Infiniti QX60. The contact stated that while driving approximately 15 MPH, the message to "Pull Over Safely" was displayed and the vehicle stalled. The contact was unable to restart the vehicle. The vehicle was later towed to the local dealer who diagnosed that the starter and electric fuel pump were faulty and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was 38,000.
SEAT BELTS (1 complaints)
SEAT BELTS
1 complaintI purchased a 2023 Infiniti QX60 3 months ago. This morning, one of the seatbelts pulled completely out when buckling up. The belt was frayed at the end as if it had been cut over a period of time. Had we been in an accident over the last month, that belt would not have protected the passenger in that seat. I'm concerned that if this happened on my brand new car, it could be an issue on other Infiniti vehicles.
LANE DEPARTURE (1 complaints)
LANE DEPARTURE
1 complaintWarning light came on saying that the Lane departure warning and Forward were not working. Another message said "Unavailable High Cabin Temperature". After further investigation 2 of the 3 advanced navigation aids were flashing which means they may not be working correctly. In reality 1; the lane departure warning and functions stopped working. 2; Cruise Control was working. 3; Vehicle to vehicle distance control or AEB (Automatic Emergency Braking) seemed to work. I did not feel comfortable fully testing this last mode out. I did not want to accidently crash into the vehicle in front of me. 4. The Blind spot stopped working. 5. The TSR (Traffic Sign Recognition) seemed to stop working also. We have pictures and a video of the issues on the instrument cluster if needed. We were driving from Del CA to our home in Mesa AZ. First part of the trip Del Mar to Yuma AZ was fine. We stopped for lunch in Yuma AZ for like an hour. Outside temperature was like 109. No issues when we continued on toward glia Bend AZ. We stopped in Gila Bend AZ for a quick break. My safety was put at risk on my last quarter of my drive between Gila Bend AZ to my Home in Mesa AZ. I could no longer rely on the lane departure, Intelligent Lane Intervention and Blind Spot detection/intervention etc... We took our 2023 Infinity QX60 to Coulter Infinity Mesa to have the vehicle checked out on 8/3/24. No issue found. I even notified them that After understanding that the air was due to the cabin temperature, that I set my side of the vehicle to the LO setting which is 60 degrees. My wife already had her side of the car to like 68 degrees. When we got home I opened the hood almost immediately to check (feel) the AC units lines. They were both the same temperature as the outdoor air. Like 110. If there is technology that would allow these cameras to operate at above the 104 degrees stared in Technical Service bulletin ITB22-035 dated October 10, 2022, I feel a recall is in order. Thank You
When Do 2023 Infiniti QX60 Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Infiniti QX60 Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Infiniti QX60 Years to Buy
Based on reliability index scoreThe best Infiniti QX60 year is 2026 with a reliability score of 82/100, rated excellent. Other strong picks include 2021 (81/100) and 2025 (76/100).
Infiniti QX60 Years to Avoid
No Infiniti QX60 years are statistical outliers in our data.
All model years score consistently well. The Infiniti QX60 maintains one of the highest industry standards for long-term durability across its entire production span.
Infiniti QX60 Reliability Score Trend
Infiniti QX60 reliability has remained consistent across model years, averaging 75/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 72/100 | Good |
| 2019 | 71/100 | Good |
| 2020 | 74/100 | Good |
| 2021 | 81/100 | Excellent |
| 2022 | 73/100 | Good |
| 2023 | 72/100 | Good |
| 2024 | 73/100 | Good |
| 2025 | 76/100 | Good |
| 2026 | 82/100 | Excellent |
Infiniti QX60 Reliability Compared to Other Years
Frequently Asked Questions
Is the 2023 Infiniti QX60 reliable?
What are the most common problems with the 2023 Infiniti QX60?
How many recalls does the 2023 Infiniti QX60 have?
Is the 2023 Infiniti QX60 expensive to maintain?
Don’t buy a 2023 Infiniti QX60 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
Get notified when new recalls or reliability data is added for the Infiniti QX60.
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