Last updated: 2026-03-04

70
GoodReliability score: 70 out of 100, rated Good
2020 Hyundai Santa-FE

2020 Hyundai Santa-FE Reliability Score & Common Problems

The 2020 Hyundai Santa-FE scores 70/100 ("Good"). With 2 recalls and 165 owner complaints, reliability is acceptable but not class-leading.

2020 is year 2 of the Fourth generation (TM).

Recalls

2

Complaints

165

Complaint Rate

16.3

per 10k sold

Below avg

Est. Annual Cost

$515

Below avg

Major Repair Risk

10%

NHTSA Rating

5/5

Score Breakdown

Complaint Severity35%
58/100 (Mixed)

Component-weighted complaints normalized by sales volume

Repair Costs30%
80/100 (Excellent)

Independent repair cost ratings

Recall Impact20%
71/100 (Good)

Recall count weighted by severity

Issue Diversity15%
79/100 (Good)

Breadth of reported problem categories

Consider

Acceptable reliability — worth considering with a pre-purchase inspection.

Top Issues

ENGINE (38)UNKNOWN OR OTHER (25)ELECTRICAL SYSTEM (20)

2 recalls on record

Generation & Refresh (US)

Post-Redesign (Year 2)

2020 is year 2 of the Fourth generation (TM).

  • Redesigned for the 2019 model year.
  • A refresh arrives in 2021.
  • 4th generation Santa-FE (US).

What this means for buyers

Year 2 is typically a safer pick than the first model year — early issues are more likely to be identified, but the platform is still new.

If you're comparing prices, check 2019 (redesign year) vs 2020+ pricing and recalls.

Fourth generation (TM)

2019redesign
2020selected
2021refresh
2022
2023

Should You Buy the 2020 Hyundai Santa-FE?

The 2020 Hyundai Santa-FE scores 70/100 ("Good"), placing it in acceptable but not class-leading territory. 2020 is year 2 of the Fourth generation (TM).

With 165 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.

A pre-purchase inspection is recommended for used examples, with particular attention to engine (38). An extended warranty may provide additional peace of mind.

Compared to the 2021 Hyundai Santa-FE, which scored 1 points lower. See also the 2019 Hyundai Santa-FE for an earlier comparison.

Pros

  • Acceptable reliability score
  • $58 cheaper to maintain than avg midsize SUVs
  • Infrequent unscheduled repairs
  • Low major repair risk (10%)

Cons

  • ENGINE issues reported (38 complaints)
  • UNKNOWN OR OTHER issues reported (25 complaints)

Compare 2020 Hyundai Santa-FE With

Common Problem Categories

Safety

  • 2 manufacturer recalls issued

Other

  • ENGINE (38)
  • UNKNOWN OR OTHER (25)
  • ELECTRICAL SYSTEM (20)
  • POWER TRAIN (18)
  • VISIBILITY (9)
  • STRUCTURE (6)
  • FORWARD COLLISION AVOIDANCE (6)
  • STEERING (5)
  • FUEL/PROPULSION SYSTEM (4)
  • AIR BAGS (4)
  • SERVICE BRAKES (4)
  • TIRES (4)
  • VEHICLE SPEED CONTROL (3)
  • WHEELS (3)
  • TRAILER HITCHES (2)
  • ENGINE AND ENGINE COOLING (2)
  • EXTERIOR LIGHTING (2)
  • SEAT BELTS (2)
  • FUEL SYSTEM (2)
  • VISIBILITY/WIPER (2)
  • LANE DEPARTURE (2)
  • LATCHES/LOCKS/LINKAGES (1)
  • BACK OVER PREVENTION (1)

See detailed breakdown by component ↓

Recall Overview

2

recalls on record

Park Outside

The 2020 Hyundai Santa-FE has 2 recalls on record. This is a low count. Recalls are manufacturer-initiated fixes for safety or compliance issues and are repaired at no cost to the owner at authorized dealerships.

NHTSA.gov →

Complaint Breakdown

16.3

per 10k sold

Segment avg: 18.2

LowAvgHigh
Moderate

Safety Incidents

Crashes

10

Fires

7

Injuries

9

Deaths

0

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Hyundai Santa-FE Recall Details

2 recalls have been issued for the 2020 Hyundai Santa-FE. All recall repairs are performed free of charge at authorized dealerships.

23V1810002023-03-17Park Outside

TRAILER HITCHES

Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.

Consequence

A fire while parked or driving can increase the risk of injury.

Remedy

Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.

21V00M0002021-12-28

VISIBILITY

Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.

Consequence

A windshield that detaches from a vehicle during a crash can increase the risk of injury.

Remedy

Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.

2020 Hyundai Santa-FE NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 5 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 4/5Passenger: 5/5

Rollover risk: 15.5%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, Rear Seat, 3rd row)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat)Torso/Pelvis (Driver, Front Passenger)Knee (Not Available)Additional Air Bags (N/A)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (Standard)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger)
View full safety data on NHTSA.gov →

Hyundai Santa-FE Repair Costs & Maintenance

Maintenance Rating

4Maintenance rating: 4 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$515

vs $573 avg for midsize SUVs

vs $652 avg for all vehicles

Repair Frequency

0.2

unscheduled repair visits per year

Severe Repair Probability

10%

chance of a major repair

Annual Cost Comparison

Santa-FE
$515
Category Avg
$573
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

When Buying a Used 2020 Hyundai Santa-FE

Key things to inspect or verify before purchasing, based on the most common reported issues.

  • Check for excessive oil consumption by inspecting oil levels and looking for signs of burning oil
  • Test transmission for shuddering or rough shifting during a test drive
  • Inspect air conditioning system for proper cooling and verify evaporator temperature sensor functionality
  • Examine sunroof and windshield for signs of cracking or previous repairs
  • Verify that all warning lights on the dashboard function correctly
  • Test brakes for any unintended activation or failure to engage
  • Check for any signs of electrical issues, such as non-functioning horn or door locks

Check Any 2020 Hyundai Santa-FE's History Before You Buy

Reliability scores tell you what to expect from the 2020 Santa-FE in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Hyundai Santa-FE with a free VIN lookup.

Powered by VINExposed.com — free vehicle history reports using public title and safety data.

2020 Hyundai Santa-FE Common Problems by Component

165 owner complaints grouped by vehicle system.

38
25
20
18
38
ENGINE (38)UNKNOWN OR OTHER (25)ELECTRICAL SYSTEM (20)POWER TRAIN (18)VISIBILITY (9)STRUCTURE (6)FORWARD COLLISION AVOIDANCE (6)STEERING (5)Other (38)

ENGINE

38 complaintsSafety-related

Owners report that the 2020 Hyundai Santa Fe frequently experiences excessive oil consumption, often without visible leaks, leading to symptoms like engine knocking, loss of power, and flashing oil and check engine lights. Complaints typically arise after crossing significant mileage thresholds, such as 70,000 to 100,000 miles. Safety implications include instances of vehicles stalling on highways and, in some cases, engine fires. Additionally, some owners describe finding metal flakes in the oil, indicating potential internal engine damage. These issues may represent a concern for prospective buyers considering this model, particularly those with higher mileage.

38 complaints total2 fires

UNKNOWN OR OTHER

25 complaintsSafety-related

Owners of the 2020 Hyundai Santa Fe frequently report issues with glass components, particularly sunroofs and windshields, spontaneously shattering or cracking without impact. Complaints also highlight incidents of fires occurring both while driving and when parked, with some resulting in vehicle destruction and property damage. Additionally, multiple owners describe electrical or mechanical malfunctions such as non-functioning horns and doors that fail to unlock from the inside, posing significant safety risks. Reports indicate these problems often arise at various mileage intervals, with some occurring as early as 56,000 miles. Buyers should be aware of these potential safety hazards, including the risk of crashes and fires, as well as the potential for costly repairs.

25 complaints total2 crashes3 fires2 injuries

ELECTRICAL SYSTEM

20 complaintsSafety-related

Owners report several electrical issues with the 2020 Hyundai Santa Fe, including frequent failures of the air conditioning system, which often stops blowing cold air due to a defective evaporator temperature sensor. Complaints frequently mention problems with the vehicle's dashboard and warning lights, such as intermittent warnings for safety systems like lane departure and forward collision warning, and issues with the backup camera. Some owners describe significant electrical failures that affect multiple systems, including the inability to start the vehicle or operate key safety features. These problems are reported across a range of mileages, with some occurring under 1,000 miles and others around 59,000 miles. Safety concerns are notable, with one report involving a fire originating from the vehicle seat and another describing a vehicle rolling backward while in park, resulting in a crash and injury. These issues suggest potential risks that prospective buyers should consider.

20 complaints total1 crash1 fire1 injury
POWER TRAIN (18 complaints)

POWER TRAIN

18 complaints

Owners of the 2020 Hyundai Santa Fe frequently report issues with the vehicle's power train, particularly involving transmission and engine performance. Common symptoms include transmission rough shifting, shuddering, and failure to respond when accelerating, often accompanied by warning lights such as the check engine light or transmission warning light. These problems are noted across various mileage ranges, with some occurring as early as 20,000 miles. Safety concerns include unintended acceleration, stalling in traffic, and in one instance, smoke filling the cabin due to an oil leak, which may pose risks of crashes or loss of vehicle control. Buyers considering this model should be aware of potential transmission replacements and engine issues that could affect the vehicle's reliability.

18 complaints total
FORWARD COLLISION AVOIDANCE (6 complaints)

FORWARD COLLISION AVOIDANCE

6 complaints

Owners of the 2020 Hyundai Santa Fe frequently report issues with the Forward Collision Avoidance system. Complaints commonly describe the vehicle unexpectedly applying the brakes at highway speeds, even when no obstacles are present, leading to a momentary loss of control. Some owners note that the system activates multiple times during longer trips, while others experience malfunctions in adverse weather conditions, such as snow or rain, which can disable the system. One report includes an injury due to the system engaging at low speed, resulting in physical harm. Owners also mention difficulties with obtaining repairs or responses from Hyundai, with one owner experiencing a prolonged wait for parts. These issues suggest potential safety risks, including the possibility of rear-end collisions if the system acts unpredictably.

6 complaints total1 injury
STEERING (5 complaints)

STEERING

5 complaints

Owners report several steering-related issues with the 2020 Hyundai Santa Fe. Complaints frequently mention a sudden loss of power-assisted steering, often accompanying engine failure, which can result in a loss of vehicle control. Symptoms such as a loose steering wheel, unusual noises during low-speed maneuvers, and persistent noise from the steering system are described. These issues are reported at varying mileage, including as early as 19,750 miles. Safety implications are significant, with one owner detailing an incident that led to a traffic citation due to an inability to control the vehicle effectively.

5 complaints total
FUEL/PROPULSION SYSTEM (4 complaints)

FUEL/PROPULSION SYSTEM

4 complaintsSafety-related

Owners report several issues with the fuel/propulsion system in the 2020 Hyundai Santa Fe. Common symptoms include gasoline fumes entering the cabin, difficulty starting the vehicle in cold conditions, and hesitation during acceleration, with one owner noting these issues at 49,100 miles. Turbo lag is frequently mentioned, with one owner experiencing near-accidents due to delayed engine response when merging or passing, a problem acknowledged by a dealership mechanic. A crash is reported where unintended acceleration led to a collision with a garage, despite brake application. These complaints suggest potential safety implications, particularly concerning acceleration control and engine responsiveness.

4 complaints total1 crash
AIR BAGS (4 complaints)

AIR BAGS

4 complaintsSafety-related

Owners of the 2020 Hyundai Santa Fe report issues with the airbag systems, particularly in situations involving crashes and passenger seat occupancy. Two complaints involve crashes where airbags failed to deploy, one in a front-end collision and another in a rear-end impact, resulting in injuries. Multiple reports describe the passenger airbag warning light activating intermittently when the front passenger seat is occupied, with one owner attributing this to an ODS ECU and seat mat failure. These issues occur both during stationary and moving conditions, and the airbag system failures pose significant safety implications, especially in crash scenarios. Buyers should be aware of these potential airbag deployment issues and the associated repair costs.

4 complaints total2 crashes2 injuries
SERVICE BRAKES (4 complaints)

SERVICE BRAKES

4 complaintsSafety-related

Owners of the 2020 Hyundai Santa Fe frequently report issues with the service brakes, including unintended activation of the electronic parking brake and brake pedal malfunctions. Symptoms commonly described include the park brake engaging without user input, persistent warning lights, and brake pedal lockup, preventing the vehicle from stopping. These issues are reported to occur both while driving and when the vehicle is stationary, with some incidents leading to crashes. One owner reported a crash resulting in injury, while another described the brakes failing to stop the vehicle, causing rear-end collisions. Complaints arise at various mileage points, with one specific instance occurring around 28,000 miles. These patterns suggest potential safety risks, including loss of control and collision hazards.

4 complaints total2 crashes1 injury
VEHICLE SPEED CONTROL (3 complaints)

VEHICLE SPEED CONTROL

3 complaintsSafety-related

Owners of the 2020 Hyundai Santa Fe report issues with unintended acceleration and sudden deceleration. Complaints frequently mention scenarios where the vehicle unexpectedly accelerates, particularly when parking or backing up, leading to crashes in two reported cases. Another owner describes the car dramatically slowing down on the highway while using cruise control, accompanied by warning sounds. These incidents occur without apparent driver error, often after routine maintenance or during normal driving conditions. The safety implications are significant, with reported crashes and loss of control, suggesting potential risks for used car buyers to consider.

3 complaints total2 crashes

When Do 2020 Hyundai Santa-FE Problems Start?

Based on owner complaint patterns, here's when common issues tend to appear.

70,000–100,000 milesEngine oil consumption
20,000–98,000 milesTransmission issues
1,000–59,000 milesElectrical system failures

Best & Worst Hyundai Santa-FE Years

Best Hyundai Santa-FE Years to Buy

The best Hyundai Santa-FE year is 2025 with a reliability score of 75/100, rated good. Other strong picks include 2024 (73/100) and 2023 (70/100).

Hyundai Santa-FE Years to Avoid

The worst Hyundai Santa-FE year is 2018 with a score of 63/100, primarily due to engine (205) issues.

See full Hyundai Santa-FE years-to-avoid analysis →

Hyundai Santa-FE Reliability Score Trend

Hyundai Santa-FE reliability has remained consistent across model years, averaging 69/100.

avg 69
18
19
20
21
22
23
24
25

Scores 0–100. Higher is better. Current year highlighted.

Hyundai Santa-FE reliability scores by year
YearScoreRating
201863/100Good
201969/100Good
202070/100Good
202169/100Good
202266/100Good
202370/100Good
202473/100Good
202575/100Good

Hyundai Santa-FE Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202673/100 (predicted)Predicted55
202575/100+2Good6109
202473/100+3Good9109
202370/100+4Good4244
202266/100-3Good14223
202169/100-1Good10165
2020(selected)70/100+1Good2165
201969/100+6Good3201
201863/100Good7489

Frequently Asked Questions

Is the 2020 Hyundai Santa-FE reliable?
The 2020 Hyundai Santa-FE has a "Good" reliability rating with a score of 70/100. It is reasonably reliable with 2 recalls and 165 owner complaints, though some issues have been reported.
What are the most common problems with the 2020 Hyundai Santa-FE?
The most commonly reported problems with the 2020 Hyundai Santa-FE include: ENGINE (38 complaints), UNKNOWN OR OTHER (25 complaints), ELECTRICAL SYSTEM (20 complaints), POWER TRAIN (18 complaints), VISIBILITY (9 complaints). These issues were identified from owner complaints analyzed by Auto Reliability Index.
How many recalls does the 2020 Hyundai Santa-FE have?
The 2020 Hyundai Santa-FE has 2 recalls on record. Recalls are safety or compliance fixes issued by the manufacturer and repaired at no cost at authorized dealerships.
Is the 2020 Hyundai Santa-FE expensive to maintain?
The 2020 Hyundai Santa-FE has estimated annual repair costs of $515/year, which is $58 less than the midsize SUVs average of $573. With a reliability score of 70/100, some repairs may be needed, but overall ownership costs are manageable.

How We Calculate Reliability Scores

Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.

Key Ranking Factors

1

Complaint Severity

NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.

2

Repair Costs

Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.

3

Recall Impact

Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.

4

Issue Diversity

Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.

Scores are grouped into four tiers:

  • 80–100: Excellent — Top-tier reliability, minimal issues
  • 60–79: Good — Reliable with some minor concerns
  • 40–59: Mixed — Notable issues, research before buying
  • 0–39: Risky — Significant problems, proceed with caution

Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.

See incorrect data? Report an issue