Last updated: 2026-03-04

2020 Hyundai Santa-FE Reliability Score & Common Problems
The 2020 Hyundai Santa-FE scores 70/100 ("Good"). With 2 recalls and 165 owner complaints, reliability is acceptable but not class-leading.
2020 is year 2 of the Fourth generation (TM).
Recalls
2
Complaints
165
Complaint Rate
16.3
per 10k sold
Below avgEst. Annual Cost
$515
Below avgMajor Repair Risk
10%
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
2 recalls on record
Generation & Refresh (US)
2020 is year 2 of the Fourth generation (TM).
- Redesigned for the 2019 model year.
- A refresh arrives in 2021.
- 4th generation Santa-FE (US).
What this means for buyers
Year 2 is typically a safer pick than the first model year — early issues are more likely to be identified, but the platform is still new.
If you're comparing prices, check 2019 (redesign year) vs 2020+ pricing and recalls.
Fourth generation (TM)
Should You Buy the 2020 Hyundai Santa-FE?
The 2020 Hyundai Santa-FE scores 70/100 ("Good"), placing it in acceptable but not class-leading territory. 2020 is year 2 of the Fourth generation (TM).
With 165 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to engine (38). An extended warranty may provide additional peace of mind.
Compared to the 2021 Hyundai Santa-FE, which scored 1 points lower. See also the 2019 Hyundai Santa-FE for an earlier comparison.
Pros
- Acceptable reliability score
- $58 cheaper to maintain than avg midsize SUVs
- Infrequent unscheduled repairs
- Low major repair risk (10%)
Cons
- ENGINE issues reported (38 complaints)
- UNKNOWN OR OTHER issues reported (25 complaints)
Compare 2020 Hyundai Santa-FE With
2020 Toyota Highlander
Score: 71/100
2020 Honda Pilot
Score: 60/100
2020 Kia Telluride
Score: 55/100
2020 Honda Passport
Score: 68/100
2020 Ford Explorer
Score: 54/100
Common Problem Categories
Safety
- 2 manufacturer recalls issued
Other
- ENGINE (38)
- UNKNOWN OR OTHER (25)
- ELECTRICAL SYSTEM (20)
- POWER TRAIN (18)
- VISIBILITY (9)
- STRUCTURE (6)
- FORWARD COLLISION AVOIDANCE (6)
- STEERING (5)
- FUEL/PROPULSION SYSTEM (4)
- AIR BAGS (4)
- SERVICE BRAKES (4)
- TIRES (4)
- VEHICLE SPEED CONTROL (3)
- WHEELS (3)
- TRAILER HITCHES (2)
- ENGINE AND ENGINE COOLING (2)
- EXTERIOR LIGHTING (2)
- SEAT BELTS (2)
- FUEL SYSTEM (2)
- VISIBILITY/WIPER (2)
- LANE DEPARTURE (2)
- LATCHES/LOCKS/LINKAGES (1)
- BACK OVER PREVENTION (1)
Recall Overview
2
recalls on record
The 2020 Hyundai Santa-FE has 2 recalls on record. This is a low count. Recalls are manufacturer-initiated fixes for safety or compliance issues and are repaired at no cost to the owner at authorized dealerships.
NHTSA.gov →Complaint Breakdown
16.3
per 10k soldSegment avg: 18.2
Safety Incidents
Crashes
10
Fires
7
Injuries
9
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2020 Hyundai Santa-FE Recall Details
2 recalls have been issued for the 2020 Hyundai Santa-FE. All recall repairs are performed free of charge at authorized dealerships.
TRAILER HITCHES
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
VISIBILITY
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Santa Fe, 2021 Sonata, and Elantra vehicles. During manufacturing, the windshield may not have been properly bonded to the vehicle, allowing it to detach in a crash.
Consequence
A windshield that detaches from a vehicle during a crash can increase the risk of injury.
Remedy
Dealers will remove and reinstall the front windshield panel, free of charge. Owner notification letters were mailed June 20, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 216.
2020 Hyundai Santa-FE NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 15.5%
Safety Technologies
Hyundai Santa-FE Repair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$515
vs $573 avg for midsize SUVs
vs $652 avg for all vehicles
Repair Frequency
0.2
unscheduled repair visits per year
Severe Repair Probability
10%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
When Buying a Used 2020 Hyundai Santa-FE
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Check for excessive oil consumption by inspecting oil levels and looking for signs of burning oil
- Test transmission for shuddering or rough shifting during a test drive
- Inspect air conditioning system for proper cooling and verify evaporator temperature sensor functionality
- Examine sunroof and windshield for signs of cracking or previous repairs
- Verify that all warning lights on the dashboard function correctly
- Test brakes for any unintended activation or failure to engage
- Check for any signs of electrical issues, such as non-functioning horn or door locks
Check Any 2020 Hyundai Santa-FE's History Before You Buy
Reliability scores tell you what to expect from the 2020 Santa-FE in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Hyundai Santa-FE with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2020 Hyundai Santa-FE Common Problems by Component
165 owner complaints grouped by vehicle system.
ENGINE
38 complaintsSafety-relatedOwners report that the 2020 Hyundai Santa Fe frequently experiences excessive oil consumption, often without visible leaks, leading to symptoms like engine knocking, loss of power, and flashing oil and check engine lights. Complaints typically arise after crossing significant mileage thresholds, such as 70,000 to 100,000 miles. Safety implications include instances of vehicles stalling on highways and, in some cases, engine fires. Additionally, some owners describe finding metal flakes in the oil, indicating potential internal engine damage. These issues may represent a concern for prospective buyers considering this model, particularly those with higher mileage.
UNKNOWN OR OTHER
25 complaintsSafety-relatedOwners of the 2020 Hyundai Santa Fe frequently report issues with glass components, particularly sunroofs and windshields, spontaneously shattering or cracking without impact. Complaints also highlight incidents of fires occurring both while driving and when parked, with some resulting in vehicle destruction and property damage. Additionally, multiple owners describe electrical or mechanical malfunctions such as non-functioning horns and doors that fail to unlock from the inside, posing significant safety risks. Reports indicate these problems often arise at various mileage intervals, with some occurring as early as 56,000 miles. Buyers should be aware of these potential safety hazards, including the risk of crashes and fires, as well as the potential for costly repairs.
ELECTRICAL SYSTEM
20 complaintsSafety-relatedOwners report several electrical issues with the 2020 Hyundai Santa Fe, including frequent failures of the air conditioning system, which often stops blowing cold air due to a defective evaporator temperature sensor. Complaints frequently mention problems with the vehicle's dashboard and warning lights, such as intermittent warnings for safety systems like lane departure and forward collision warning, and issues with the backup camera. Some owners describe significant electrical failures that affect multiple systems, including the inability to start the vehicle or operate key safety features. These problems are reported across a range of mileages, with some occurring under 1,000 miles and others around 59,000 miles. Safety concerns are notable, with one report involving a fire originating from the vehicle seat and another describing a vehicle rolling backward while in park, resulting in a crash and injury. These issues suggest potential risks that prospective buyers should consider.
POWER TRAIN (18 complaints)
POWER TRAIN
18 complaintsOwners of the 2020 Hyundai Santa Fe frequently report issues with the vehicle's power train, particularly involving transmission and engine performance. Common symptoms include transmission rough shifting, shuddering, and failure to respond when accelerating, often accompanied by warning lights such as the check engine light or transmission warning light. These problems are noted across various mileage ranges, with some occurring as early as 20,000 miles. Safety concerns include unintended acceleration, stalling in traffic, and in one instance, smoke filling the cabin due to an oil leak, which may pose risks of crashes or loss of vehicle control. Buyers considering this model should be aware of potential transmission replacements and engine issues that could affect the vehicle's reliability.
FORWARD COLLISION AVOIDANCE (6 complaints)
FORWARD COLLISION AVOIDANCE
6 complaintsOwners of the 2020 Hyundai Santa Fe frequently report issues with the Forward Collision Avoidance system. Complaints commonly describe the vehicle unexpectedly applying the brakes at highway speeds, even when no obstacles are present, leading to a momentary loss of control. Some owners note that the system activates multiple times during longer trips, while others experience malfunctions in adverse weather conditions, such as snow or rain, which can disable the system. One report includes an injury due to the system engaging at low speed, resulting in physical harm. Owners also mention difficulties with obtaining repairs or responses from Hyundai, with one owner experiencing a prolonged wait for parts. These issues suggest potential safety risks, including the possibility of rear-end collisions if the system acts unpredictably.
STEERING (5 complaints)
STEERING
5 complaintsOwners report several steering-related issues with the 2020 Hyundai Santa Fe. Complaints frequently mention a sudden loss of power-assisted steering, often accompanying engine failure, which can result in a loss of vehicle control. Symptoms such as a loose steering wheel, unusual noises during low-speed maneuvers, and persistent noise from the steering system are described. These issues are reported at varying mileage, including as early as 19,750 miles. Safety implications are significant, with one owner detailing an incident that led to a traffic citation due to an inability to control the vehicle effectively.
FUEL/PROPULSION SYSTEM (4 complaints)
FUEL/PROPULSION SYSTEM
4 complaintsSafety-relatedOwners report several issues with the fuel/propulsion system in the 2020 Hyundai Santa Fe. Common symptoms include gasoline fumes entering the cabin, difficulty starting the vehicle in cold conditions, and hesitation during acceleration, with one owner noting these issues at 49,100 miles. Turbo lag is frequently mentioned, with one owner experiencing near-accidents due to delayed engine response when merging or passing, a problem acknowledged by a dealership mechanic. A crash is reported where unintended acceleration led to a collision with a garage, despite brake application. These complaints suggest potential safety implications, particularly concerning acceleration control and engine responsiveness.
AIR BAGS (4 complaints)
AIR BAGS
4 complaintsSafety-relatedOwners of the 2020 Hyundai Santa Fe report issues with the airbag systems, particularly in situations involving crashes and passenger seat occupancy. Two complaints involve crashes where airbags failed to deploy, one in a front-end collision and another in a rear-end impact, resulting in injuries. Multiple reports describe the passenger airbag warning light activating intermittently when the front passenger seat is occupied, with one owner attributing this to an ODS ECU and seat mat failure. These issues occur both during stationary and moving conditions, and the airbag system failures pose significant safety implications, especially in crash scenarios. Buyers should be aware of these potential airbag deployment issues and the associated repair costs.
SERVICE BRAKES (4 complaints)
SERVICE BRAKES
4 complaintsSafety-relatedOwners of the 2020 Hyundai Santa Fe frequently report issues with the service brakes, including unintended activation of the electronic parking brake and brake pedal malfunctions. Symptoms commonly described include the park brake engaging without user input, persistent warning lights, and brake pedal lockup, preventing the vehicle from stopping. These issues are reported to occur both while driving and when the vehicle is stationary, with some incidents leading to crashes. One owner reported a crash resulting in injury, while another described the brakes failing to stop the vehicle, causing rear-end collisions. Complaints arise at various mileage points, with one specific instance occurring around 28,000 miles. These patterns suggest potential safety risks, including loss of control and collision hazards.
VEHICLE SPEED CONTROL (3 complaints)
VEHICLE SPEED CONTROL
3 complaintsSafety-relatedOwners of the 2020 Hyundai Santa Fe report issues with unintended acceleration and sudden deceleration. Complaints frequently mention scenarios where the vehicle unexpectedly accelerates, particularly when parking or backing up, leading to crashes in two reported cases. Another owner describes the car dramatically slowing down on the highway while using cruise control, accompanied by warning sounds. These incidents occur without apparent driver error, often after routine maintenance or during normal driving conditions. The safety implications are significant, with reported crashes and loss of control, suggesting potential risks for used car buyers to consider.
When Do 2020 Hyundai Santa-FE Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Hyundai Santa-FE Years
Best Hyundai Santa-FE Years to Buy
The best Hyundai Santa-FE year is 2025 with a reliability score of 75/100, rated good. Other strong picks include 2024 (73/100) and 2023 (70/100).
Hyundai Santa-FE Years to Avoid
The worst Hyundai Santa-FE year is 2018 with a score of 63/100, primarily due to engine (205) issues.
See full Hyundai Santa-FE years-to-avoid analysis →Hyundai Santa-FE Reliability Score Trend
Hyundai Santa-FE reliability has remained consistent across model years, averaging 69/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 63/100 | Good |
| 2019 | 69/100 | Good |
| 2020 | 70/100 | Good |
| 2021 | 69/100 | Good |
| 2022 | 66/100 | Good |
| 2023 | 70/100 | Good |
| 2024 | 73/100 | Good |
| 2025 | 75/100 | Good |
Hyundai Santa-FE Reliability Compared to Other Years
Frequently Asked Questions
Is the 2020 Hyundai Santa-FE reliable?
What are the most common problems with the 2020 Hyundai Santa-FE?
How many recalls does the 2020 Hyundai Santa-FE have?
Is the 2020 Hyundai Santa-FE expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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