Last updated: 2026-03-04

2023 Hyundai Santa-FE Reliability Score & Common Problems
The 2023 Hyundai Santa-FE scores 70/100 ("Good"). With 4 recalls and 244 owner complaints, reliability is acceptable but not class-leading.
2023 is the last model year of the Fourth generation (TM).
Recalls
4
Complaints
244
Complaint Rate
18.5
per 10k sold
Above avgEst. Annual Cost
$515
Below avgMajor Repair Risk
10%
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
4 recalls on record
Generation & Refresh (US)
2023 is the last model year of the Fourth generation (TM).
- Final-year models are typically the most refined version of a generation.
- 2 years after the last refresh (2021).
- 4th generation Santa-FE (US).
What this means for buyers
Final-year models are usually the most polished version of a generation, but resale value may dip as buyers anticipate the next redesign.
Fourth generation (TM)
Should You Buy the 2023 Hyundai Santa-FE?
The 2023 Hyundai Santa-FE scores 70/100 ("Good"), placing it in acceptable but not class-leading territory. 2023 is the last model year of the Fourth generation (TM).
Its complaint rate (18.5 per 10k sold) is above the SUV segment average of 12.7. The most common reports involve power train (50).
A pre-purchase inspection is recommended for used examples, with particular attention to power train (50). An extended warranty may provide additional peace of mind.
Compared to the 2024 Hyundai Santa-FE, which scored 3 points higher. See also the 2022 Hyundai Santa-FE for an earlier comparison.
Pros
- Acceptable reliability score
- $58 cheaper to maintain than avg midsize SUVs
- Infrequent unscheduled repairs
- Low major repair risk (10%)
Cons
- Moderate recall count
- Above-average complaint rate for SUV
- POWER TRAIN: Acceleration and gear shifting (50 complaints)
Compare 2023 Hyundai Santa-FE With
2023 Toyota Highlander
Score: 73/100
2023 Honda Pilot
Score: 72/100
2023 Kia Telluride
Score: 68/100
2023 Toyota Venza
Score: 80/100
2023 Honda Passport
Score: 75/100
Common Problem Categories
Safety
- 4 manufacturer recalls issued
Other
- POWER TRAIN (50)
- UNKNOWN OR OTHER (49)
- ELECTRICAL SYSTEM (34)
- ENGINE (19)
- SERVICE BRAKES (17)
- FORWARD COLLISION AVOIDANCE (13)
- VEHICLE SPEED CONTROL (11)
- VISIBILITY/WIPER (9)
- FUEL/PROPULSION SYSTEM (5)
- STRUCTURE (5)
- LANE DEPARTURE (4)
- STEERING (4)
- SEAT BELTS (3)
- EXTERIOR LIGHTING (3)
- AIR BAGS (2)
- WHEELS (2)
- TIRES (2)
- ENGINE AND ENGINE COOLING (2)
- VISIBILITY (2)
- TRAILER HITCHES (2)
- BACK OVER PREVENTION (2)
- Carry Handle (1)
- SUSPENSION (1)
- SEATS (1)
- EQUIPMENT (1)
Recall Overview
4
recalls on record
The 2023 Hyundai Santa-FE has 4 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.
NHTSA.gov →Complaint Breakdown
18.5
per 10k soldSegment avg: 12.7
Safety Incidents
Crashes
12
Fires
3
Injuries
17
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Hyundai Santa-FE Recall Details
4 recalls have been issued for the 2023 Hyundai Santa-FE. All recall repairs are performed free of charge at authorized dealerships.
TRAILER HITCHES
Hyundai Motor America (Hyundai) is recalling certain 2019-2023 Santa Fe, 2021-2023 Santa Fe HEV, 2022-2023 Santa Fe Plug-in HEV and Santa Cruz vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Water accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Consequence
A fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park their vehicles outside and away from structures until the remedy is completed. Dealers will install a new fuse and wire extension kit as necessary, free of charge. Owner notification letters were mailed starting May 16, 2023. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 244. This recall is an expansion of previous recall number 22V-633.
SEAT BELTS
Hyundai Motor America (Hyundai) is recalling certain 2023 Genesis G80 Electric, 2021-2022 Santa Fe Hybrid, and 2022-2023 Santa Fe Plug-In Hybrid vehicles. In the event of a crash, the front driver-side and/or passenger-side seat belt pretensioners may explode upon deployment.
Consequence
An exploding seat belt pretensioner can project metal fragments into the vehicle, strike vehicle occupants, and result in injury.
Remedy
Dealers will secure the seat belt pretensioners with a cap, free of charge. Owner notification letters were mailed December 14, 2022. Owners may contact Hyundai customer service at 1-855-371-9460. Hyundai's number for this recall is 238/011G. This recall is an expansion of recall numbers 22V-354 and 22V-458.
2023 Hyundai Santa-FE NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 15.5%
Safety Technologies
HEV Powertrain
Rollover risk: 14.7%
Safety Technologies
PHEV Powertrain
Rollover risk: 0.0%
Safety Technologies
Hyundai Santa-FE Repair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$515
vs $573 avg for midsize SUVs
vs $652 avg for all vehicles
Repair Frequency
0.2
unscheduled repair visits per year
Severe Repair Probability
10%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
When Buying a Used 2023 Hyundai Santa-FE
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Test horn functionality multiple times
- Inspect brake rotors for warping or vibrations
- Check for any engine warning lights or messages
- Test sunroof for any signs of stress or cracking
- Verify cruise control operation for unexpected acceleration
- Check for any signs of electrical system malfunctions
- Ensure Forward Collision Avoidance system does not activate unexpectedly
Check Any 2023 Hyundai Santa-FE's History Before You Buy
Reliability scores tell you what to expect from the 2023 Santa-FE in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Hyundai Santa-FE with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2023 Hyundai Santa-FE Common Problems by Component
244 owner complaints grouped by vehicle system.
POWER TRAIN
50 complaintsSafety-relatedOwners of the 2023 Hyundai Santa Fe frequently report issues with the vehicle's powertrain, particularly involving acceleration and gear shifting. Common symptoms include the vehicle failing to accelerate from a stop or while moving, unexpected downshifting, and the transmission getting stuck in a specific gear. These issues often occur without warning lights or error codes, making them difficult to diagnose at dealerships. Complaints also highlight instances of the vehicle unexpectedly stalling or shutting down, with some reports of the vehicle rolling when parked, resulting in crashes and injuries. These problems are reported at various mileage points, including as early as 3,000 miles, and pose potential safety risks due to sudden loss of power and control.
UNKNOWN OR OTHER
49 complaintsSafety-relatedOwners report frequent failures of the horn system in the 2023 Hyundai Santa Fe, with some experiencing multiple replacements within a short period, often under 25,000 miles. Complaints commonly describe the horn ceasing to function without warning, posing a significant safety risk due to the inability to alert other drivers. Additionally, some owners mention issues with the sunroof unexpectedly shattering and problems with the vehicle's scissor jack collapsing during use, which could lead to injury. At least two incidents involve crashes, including one where the car moved despite being in "Park," resulting in injury. These reports suggest potential safety hazards for prospective buyers to consider.
ELECTRICAL SYSTEM
34 complaintsSafety-relatedOwners report frequent issues with the horn system in the 2023 Hyundai Santa Fe, with multiple complaints about horns failing or becoming inoperative, often after replacement. This issue typically arises around 20,000 to 72,000 miles, with some owners noting repeated failures and the need for replacements under warranty. Additionally, several owners describe unexpected activation of the Automatic Emergency Braking system, causing sudden deceleration without driver input, which poses a significant safety risk at highway speeds. A singular report details a fire incident involving a parked vehicle, though the cause is not definitively linked to a specific electrical component. These patterns suggest potential safety implications, particularly regarding the inability to warn other drivers and unexpected braking events.
ENGINE (19 complaints)
ENGINE
19 complaintsOwners of the 2023 Hyundai Santa Fe frequently report issues with the engine unexpectedly losing power, often reducing speed to as low as 10 mph without responding to accelerator inputs. These incidents are sometimes accompanied by various warning lights and messages on the dashboard, but not always before the power loss occurs. Complaints often describe this happening at different mileages, with some occurring shortly after purchase and others at higher mileages around 12,000 miles. Safety implications are significant, as several reports mention the potential for crashes due to sudden deceleration in traffic, and there are concerns about fuel leaks posing fire risks. Additionally, some owners note issues with oil consumption and engine stalling, which may contribute to the overall reliability concerns for potential buyers.
SERVICE BRAKES (17 complaints)
SERVICE BRAKES
17 complaintsSafety-relatedOwners of the 2023 Hyundai Santa Fe frequently report issues with the service brakes, particularly related to the warping of front brake rotors, which leads to vibrations during braking, especially at highway speeds. These symptoms often appear between 5,000 and 32,000 miles. Additionally, multiple complaints describe the vehicle's automatic emergency braking system engaging unexpectedly without apparent cause, sometimes at high speeds, which has resulted in one reported crash with injuries. These issues pose potential safety risks, including sudden stops and impaired braking efficiency, which prospective buyers should consider.
FORWARD COLLISION AVOIDANCE (13 complaints)
FORWARD COLLISION AVOIDANCE
13 complaintsOwners report that the 2023 Hyundai Santa Fe's Forward Collision Avoidance system frequently engages unexpectedly, causing abrupt braking without apparent obstacles. Symptoms include sudden loss of power, emergency braking activation, and vehicle veering, often at highway speeds. These issues occur intermittently, sometimes as early as 1,000 miles, and owners note that diagnostic checks at dealerships often fail to identify a problem. Safety implications are significant, with multiple reports of near-collisions due to unexpected braking and steering issues, raising concerns about potential rear-end collisions and loss of vehicle control. Potential buyers should be aware of these reported issues and the associated risks when considering this vehicle.
VEHICLE SPEED CONTROL (11 complaints)
VEHICLE SPEED CONTROL
11 complaintsOwners of the 2023 Hyundai Santa Fe frequently report issues with vehicle speed control, particularly involving the cruise control system. Common symptoms include unexpected braking when using cruise control, especially when changing lanes to pass large vehicles, and the cruise control accelerating beyond the set speed. Additionally, some owners describe a complete loss of power or acceleration, often without warning, which has occurred at various mileage points, including as low as 6,800 miles. These issues have safety implications, as they can result in sudden deceleration or loss of control, posing risks in high-speed or heavy traffic situations. Buyers should be aware of these recurring problems, as they can affect vehicle operation and safety.
VISIBILITY/WIPER (9 complaints)
VISIBILITY/WIPER
9 complaintsOwners of the 2023 Hyundai Santa Fe frequently report issues with the vehicle's windshield and sunroof. Multiple complaints describe windshields cracking easily, sometimes without noticeable impact, and at low mileages, with one owner noting cracks after just 150 miles. Additionally, several owners report the panoramic sunroof glass shattering unexpectedly while driving, even without external impact, which could pose a safety risk by potentially allowing glass to enter the passenger area. These issues appear to occur both shortly after purchase and at higher mileages, such as 35,000 miles. Buyers should be aware of these visibility-related complaints and their potential implications for safety and repair costs.
STEERING (4 complaints)
STEERING
4 complaintsOwners of the 2023 Hyundai Santa Fe report several issues related to the steering system. Multiple complaints describe sudden loss of power steering, often accompanied by malfunctions in the blind spot safety, driver attention warning, and lane following systems. This issue typically occurs at varying speeds, from less than 2 mph to 75 mph, and seems to present before the vehicle reaches 8,000 miles. One owner notes severe corrosion in the ECU connections as a possible cause. Additionally, there are reports of the vehicle alerting "shift to neutral" and stalling unexpectedly, as well as instances of emergency braking activation causing the vehicle to swerve. These issues pose potential safety risks, including loss of vehicle control, which could be critical for prospective buyers to consider.
AIR BAGS (2 complaints)
AIR BAGS
2 complaintsSafety-relatedOwners report issues with the air bags in the 2023 Hyundai Santa Fe, particularly during accidents. In one instance, the air bags did not deploy after the vehicle collided with a guard rail, despite an initial impact. Another owner experienced the air bag deploying during a front side swipe accident, but it caught fire shortly afterward, necessitating a quick exit from the vehicle. Both incidents involved crashes and resulted in injuries, highlighting potential safety concerns with air bag performance. These complaints do not specify mileage, but they emphasize the critical nature of air bag function during collisions.
When Do 2023 Hyundai Santa-FE Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Hyundai Santa-FE Years
Best Hyundai Santa-FE Years to Buy
The best Hyundai Santa-FE year is 2025 with a reliability score of 75/100, rated good. Other strong picks include 2024 (73/100) and 2023 (70/100).
2025
6 recalls · 109 complaints
2024
9 recalls · 109 complaints
2023(this page)
4 recalls · 244 complaints
Hyundai Santa-FE Years to Avoid
The worst Hyundai Santa-FE year is 2018 with a score of 63/100, primarily due to engine (205) issues.
See full Hyundai Santa-FE years-to-avoid analysis →Hyundai Santa-FE Reliability Score Trend
Hyundai Santa-FE reliability has remained consistent across model years, averaging 69/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 63/100 | Good |
| 2019 | 69/100 | Good |
| 2020 | 70/100 | Good |
| 2021 | 69/100 | Good |
| 2022 | 66/100 | Good |
| 2023 | 70/100 | Good |
| 2024 | 73/100 | Good |
| 2025 | 75/100 | Good |
Hyundai Santa-FE Reliability Compared to Other Years
2023 Hyundai Santa-FE Reliability by Powertrain
The 2023 Hyundai Santa-FE is available with 3 powertrain options. Here's how they compare on reliability.
| Powertrain | Complaints | Recalls | Incidents* | Crash Rating |
|---|---|---|---|---|
| Gas | 172 | 1 | 13 | 5 out of 5 |
| HEV | 55 | 1 | 1 | 5 out of 5 |
| PHEV | 17 | 2 | 1 | N/T |
| Total | 244 | 4 | 15 |
NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.
* Incidents = crash + fire reports. A single complaint can include multiple incident types.
Frequently Asked Questions
Is the 2023 Hyundai Santa-FE reliable?
What are the most common problems with the 2023 Hyundai Santa-FE?
How many recalls does the 2023 Hyundai Santa-FE have?
Is the 2023 Hyundai Santa-FE expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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