Last updated: 2026-10-10

2020 Dodge Durango
RELIABILITY SCORE: 72/100 (GOOD)

2020 Dodge Durango Reliability Report

The 2020 Dodge Durango has a good reliability standing and beats most 2020 SUVs, but water-damaged taillight LEDs are the problem owners report most.

Recalls

3

Complaints

62

Complaint Rate

10.7per 10,000 sold

Est. Repair Cost

$675

Annual Fuel Cost

$2,850–$4,600

Detailed Score Breakdown

Complaint Severity66/100

Component-weighted complaints normalized by sales volume

Repair Costs70/100

Independent repair cost ratings

Recall Impact75/100

Recall count weighted by severity

Issue Diversity86/100

Breadth of reported problem categories

The Verdict

Consider

Mid-pack among Durango years, with fewer complaints and recalls than 2019 or 2021, but liftgate taillight leaks stand out.

Top Issues to Watch

  • EXTERIOR LIGHTING (18)
  • POWER TRAIN (10)
  • ELECTRICAL SYSTEM (7)

Generation & Refresh (US)

Post-Refresh

2020 is 6 years after the facelift refresh.

  • Year 10 in the Third generation (WD; 2011) (2011–2023).
  • Well-established in its generation — most early issues should be resolved.
  • 3rd generation Durango (US).

What this means for buyers

Post-refresh years tend to be among the most refined — updates have been applied and early kinks worked out.

2011: Third generation (WD; 2011) Launch

Generation start — new platform.

2014: Mid-Cycle Refresh

Updated features and styling tweaks.

2020: This Model Year

2020 is 6 years after the facelift refresh.

2021: Mid-Cycle Refresh

Updated features and styling tweaks.

Should You Buy the 2020 Dodge Durango?

This is a solid used buy. Reliability standing is good, and among 2020 SUVs it rates above average. Within the Durango's own scored years it sits in the middle of nine. The 2019 and 2021 both rate worse, with more complaints and more recalls. Independent repair-cost data puts yearly repairs at $675 against $784 for the class.

Lighting is the main complaint. Water leaks into the liftgate light and taillight housings and shorts the LEDs. One section goes dim, then the whole band dies, often with the plate and backup lights. No warning light comes on. Out of warranty, replacements have cost owners $1200 to $1600. The sharp edge where the taillight meets the liftgate has also cut people. Less common but serious reports include a remote-start fire at about 11,200 miles and a faulty power module that leaves the engine cranking without starting.

Inspect the liftgate lights for dim sections or moisture. Ask for records on the three recalls: air bags, back over prevention, and adaptive/mobility equipment.

Compared to the 2021 Dodge Durango, which scored 7 points lower. See also the 2019 Dodge Durango for an earlier comparison.

Pros

  • +Acceptable reliability score
  • +$109 cheaper to maintain than avg fullsize SUVs
  • +Infrequent unscheduled repairs
  • +Low major repair risk (13%)

Cons

  • −Moderate recall count
  • −EXTERIOR LIGHTING: Water leaks into the liftgate "racetrack" light and taillight housings and... (18 complaints)
  • −POWER TRAIN: Many reports filed here describe a 2020 Grand Caravan, not a Durango (10 complaints)

Compare 2020 Dodge Durango With

Common Problem Categories

Safety

LOW RISK
  • 3 manufacturer recalls issued

Other

HIGH RISK
  • EXTERIOR LIGHTING (18)
  • POWER TRAIN (10)

See detailed breakdown by component ↓

Recall Overview

3

recalls on record

A moderate 3 recalls are on file for the 2020 Dodge Durango. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.

NHTSA.gov →

Complaint Breakdown

10.7

per 10,000 sold

Segment avg: 20.2

LowAvgHigh
Moderate

Safety Incidents

3

Crashes

2

Fires

6

Injuries

0

Deaths

★★★★★

NHTSA 4/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2020 Dodge Durango Recall Details

3 recalls have been issued for the 2020 Dodge Durango. All recall repairs are performed free of charge at authorized dealerships.

21V2800002021-04-22

AIR BAGS

Chrysler (FCA US, LLC) is recalling certain 2020-2021 Dodge Durango vehicles. The Side Air Bag Inflatable Curtain (SABIC) fastener may be loose or missing.

Consequence

A loose or missing fastener may cause the side curtain air bag to deploy incorrectly, increasing the risk of injury.

Remedy

Dealers will tighten or replace the fastener, free of charge. Owner notification letters were sent on May 7, 2021. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is Y16.

20V1910002020-09-10

BACK OVER PREVENTION

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

Consequence

The lingering rearview image can distract the driver, increasing the risk of a crash.

Remedy

Chrysler has notified owners, and dealers will update the radio display software, free of charge. Optionally, owners can choose to remotely update their software via an Over-The-Air (OTA) update available as of May 1, 2020. The recall began April 27, 2020. Owners may contact Chrysler customer service at 1-800-853-1403. Chrysler's number for this recall is W30-W37.

25V8760002025-12-17

EQUIPMENT ADAPTIVE/MOBILITY

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

Consequence

An unsecured wheelchair can move during transit, increasing the risk of injury.

Remedy

Rollx will work with Q'Straint to inspect and replace the retractors as necessary, free of charge. Owner notification letters were mailed February 5, 2026. Owners may contact Rollx's customer service at 1-800-956-6668.

VIN History Report

Buying a used 2020 Dodge Durango? Check its history first

Exterior lighting problems lead owner complaints about the 2020 Dodge Durango, and 3 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.

No VIN? Just hit “Check VIN” to look one up.

  • Accidents
  • Open Recalls
  • Title History
  • Odometer Rollback

2020 Dodge Durango NHTSA Safety Ratings

Overall Safety Rating

Overall safety rating: 4 out of 5
Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 3/5Passenger: 4/5

Rollover risk: 21.2%

Safety Technologies

Dynamic Head Restraints (Driver, Front Passenger)Head Restraint (Not Available)Advanced Belt Feature (Standard)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Curtain (Driver, Front Passenger, Rear Seat, 3rd row)Torso/Pelvis (Driver, Front Passenger)Knee (Driver)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (No)LATCH Locations (Rear Seat)Safety Power Windows (Anti-Pinch) (None)Safety Power Windows (Anti-Pinch) locations (Not Available)
View full safety data on NHTSA.gov →

Dodge DurangoRepair Costs & Maintenance

Maintenance Rating

3.5Maintenance rating: 3.5 out of 5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$675

vs $784 avg for fullsize SUVs

vs $652 avg for all vehicles

Repair Frequency

0.2

unscheduled repair visits per year

Severe Repair Probability

13%

chance of a major repair

Annual Cost Comparison

Durango
$675
Category Avg
$784
All Vehicles
$652

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

Dodge Durango Resale Value

The Dodge Durango is estimated to retain about 65.2% of its original value after 5 years, based on observed used-car listings.

This benchmark covers the Dodge Durango model overall and is not specific to the 2020 model year.

Value Retained
65.2%

after 5 years

Depreciation
34.8%

over the same period

Listings Analyzed
179

U.S. used-car listings

Listings observed in . This is a historical market benchmark, not a current price quote.

Explore Dodge Durango depreciation and resale value on CarResaleValue.com

MPG & Annual Running Costs

Gas

15–21 MPG

Running cost: $3,550–$5,300/yr

Fuel + repair

13–19 city / 19–26 hwy MPG

Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2020 EPA label cycle.

Gas trims
TrimDriveTrans.CityHwyCombFuel Cost
Durango AWD 3.6L 6-cylAll-Wheel DriveAutomatic 8-spd182521$2,850
Durango RWD 3.6L 6-cylRear-Wheel DriveAutomatic 8-spd192621$2,850
Durango AWD 5.7L 8-cylAll-Wheel DriveAutomatic 8-spd142217$4,400
Durango RWD 5.7L 8-cylRear-Wheel DriveAutomatic 8-spd142217$4,400
Durango SRT AWD 6.4L 8-cylAll-Wheel DriveAutomatic 8-spd131915$4,600

Used Buying Checklist

Key things to inspect or verify before purchasing a 2020 Dodge Durango.

  • Inspect the liftgate racetrack light and taillights for water, fogging, or dark LED sections, and confirm license plate and backup lights work.

  • Feel the taillight edge where it meets the liftgate for a sharp, protruding point before loading cargo.

  • Start the engine cold and shift into reverse, feeling for a hard clunk that grows louder.

  • Accelerate hard on a highway on-ramp and watch for shaking, power loss, a check engine light, or a start-stop disabled message.

  • Check the top of the engine for oil pooling near the oil filter housing and look for leaks at the transmission oil cooler.

  • Run the VIN through federal recall records and confirm steering campaign 22V154000 has been completed.

  • Buckle the driver's belt, slide the seat back and forth, and watch for airbag or seat belt warning lights.

  • Start the car several times in a row and note any crank-no-start, and ask for records of TIPM repairs.

2020 Dodge Durango Common Problems by Component

62 owner complaints grouped by vehicle system.

18
10
7
8
EXTERIOR LIGHTING (18)POWER TRAIN (10)ELECTRICAL SYSTEM (7)ENGINE (5)UNKNOWN OR OTHER (5)STEERING (4)AIR BAGS (3)SEAT BELTS (2)Other (8)

EXTERIOR LIGHTING

18 complaints

Water leaks into the liftgate "racetrack" light and taillight housings and shorts out the LEDs. It usually starts with one dim or dark section and spreads until the whole marker band dies. The license plate and backup lights often go out with it. No warning light comes on, so many drivers only find out when someone else points it out. One failure is reported at 45k miles. Out of warranty, replacements have cost owners over $1200 and up to $1600. Separately, a sharp beak-shaped edge where the taillight meets the liftgate has cut people's skin. That edge accounts for all 3 injuries in this category.

18 complaints total3 injuries

POWER TRAIN

10 complaintsSafety-related

Many reports filed here describe a 2020 Grand Caravan, not a Durango. That includes all 3 crash-related reports and most of the transmission failures. The Durango reports are fewer. One describes a hard shift into reverse on every start that keeps getting louder, starting around 20,000 miles. Another describes a transfer case failure that leaves the vehicle undrivable. A third describes a defective shifter control module: a "Service Shifter" message appears, then the steering turns heavy and the vehicle won't accelerate at highway speed.

10 complaints total3 crashes2 injuries

ELECTRICAL SYSTEM

7 complaintsSafety-related

One vehicle caught fire in a driveway after a remote start at about 11,200 miles and was totaled. Another report describes a faulty integrated power module (TIPM) with a melted fuse. That vehicle cranks but won't start, several times a day, with no check engine light. A frayed wire harness under the driver's seat breaks the airbag sensor connection when the seat moves, so the airbag and seat belt warnings flicker on and off. Other owners report violent engine vibration, lost compression, and the key fob starting the engine by accident in a closed garage.

7 complaints total1 fire
ENGINE (5 complaints)

ENGINE

5 complaints

Losing power under acceleration is the main pattern. At high RPM or under heavy load the engine shakes or bogs, the check engine light comes on, and a message says auto start-stop is disabled. Drivers describe this happening while passing on two-lane highways. One report ties it to a severe cylinder #1 misfire covered by a technical service bulletin, and new coils and plugs did not fix it. Two leaks also appear. Oil seeps from the oil filter housing and pools on top of the engine, which a dealer called common. The transmission oil cooler leaks at a factory-installed clamp.

5 complaints total
UNKNOWN OR OTHER (5 complaints)

UNKNOWN OR OTHER

5 complaints

These reports don't share a pattern. In one, the infotainment system acts up after a battery replacement and the backup camera stops coming on in reverse. Others describe a catalytic converter failure with a warning light and an airbag warning light on a police fleet vehicle. Another notes there is no alert if the driver walks away with the key fob while the engine is still running, which raises a carbon monoxide risk in an attached garage. One complaint is about a dealer refusing to do a recall repair, not about a vehicle defect.

5 complaints total
STEERING (4 complaints)

STEERING

4 complaints

Power steering assist cuts out suddenly while driving. A "Power Steering Unavailable" message appears and the wheel becomes very hard to turn, in one case on a vehicle with only 170 miles. Another report describes the steering wheel locking at 45 MPH. It was fixed by replacing the power steering rack, and the owner linked it to steering recall 22V154000 at 48,000 miles. One report says the steering column rubbed through a brake line until it burst. Another report in this group describes a Caravan, not a Durango.

4 complaints total
AIR BAGS (3 complaints)

AIR BAGS

3 complaints

Most reports are about seat belt sensing errors. The driver's buckle doesn't register, so the unbuckled chime keeps sounding and the airbag system turns itself off unless the belt is held down. Another report has the seat belt and airbag warnings chiming even with every belt fastened. Separately, a passenger active headrest deployed while driving without any impact. Dealers charge for the buckle repair even though it is a safety system.

3 complaints total
SEAT BELTS (2 complaints)

SEAT BELTS

2 complaints

One driver's seat belt doesn't retract after unbuckling and has to be pushed back up by hand. The owner notes a recall covered the same symptom on a Jeep Grand Cherokee. In the other report, a belt was assembled wrong at the factory and can't be fastened without twisting it. With only 2 reports, there is no wider pattern yet.

2 complaints total
VEHICLE SPEED CONTROL (2 complaints)

VEHICLE SPEED CONTROL

2 complaints

The vehicle speeds up on its own at highway speed without cruise control engaged. In one case it climbed from 42 mph to 65 mph and sped up again every time the brake was released. The second report describes a delayed throttle response, then the vehicle accelerating by itself as if cruise control had switched on. The brakes then failed to stop it. Both reports describe a direct risk of losing control, and one happened days after purchase.

2 complaints total
SEATS (1 complaints)

SEATS

1 complaintSafety-related
2025-10-17Fire reported1 injury

The contact owns a 2020 Dodge Durango. The contact stated that moments after starting the vehicle and while driving approximately 55 MPH, the contact suddenly felt a sharp burning pain in the buttocks area. The contact immediately stopped the vehicle and discovered a burn hole in the clothing and a skin burn to the buttocks. While inspecting the vehicle, a burn hole was discovered in the front driver's seat cushion. During the incident, the contact indicated that the seat heat was in the on position and no flames or burning odor were present inside the vehicle. The vehicle was later driven to the local dealer, who indicated an electrical fire had occurred inside the front driver's seat and the entire seat needed to be replaced. The cause of the electrical fire was not determined, and the vehicle was not yet repaired. The manufacturer was notified of the failure and informed that an engineer would inspect the vehicle, but no inspection occurred, and no assistance was offered. The failure mileage was 130,000.

Best & Worst Dodge Durango Years

Best Dodge Durango Years to Buy

Top Pick
78
Good

2024

0Recalls
6Complaints
75
Good

2023

2Recalls
27Complaints
72
Good

2020

(Current Model)

3Recalls
62Complaints

Dodge Durango Years to Avoid

Dodge Durango Reliability Score Trend

Scores 0–100. Higher is better. Current year highlighted.

Dodge Durango reliability scores by year
YearScoreRating
201864/100Good
201967/100Good
202072/100Good
202165/100Good
202271/100Good
202375/100Good
202478/100Good
202578/100Good
202682/100Excellent

Dodge Durango Reliability Compared to Other Years

Reliability scores compared across model years
YearScorevs Prior YearRatingRecallsComplaints
202682/100+4Excellent00
202578/1000Good05
202478/100+3Good06
202375/100+4Good227
202271/100+6Good647
202165/100-7Good7159
2020(selected)72/100+5Good362
201967/100+3Good4128
201864/100—Good5219

Frequently Asked Questions

Is the 2020 Dodge Durango reliable?
Yes, it has a good reliability standing. It rates above average against other 2020 SUVs and lands in the middle of nine scored Durango years. Owners filed 62 complaints, and independent data estimates repairs at $675 a year versus $784 for the class. Taillight leaks are the most common issue.
What are the most common problems with the 2020 Dodge Durango?
Exterior lighting leads, with 18 complaints about water shorting the liftgate and taillight LEDs. Power train comes next, though many of those reports describe a Grand Caravan. Electrical issues follow, including a TIPM fault and a wire harness problem under the driver's seat. Engine power loss under acceleration and oil leaks round out the list.
Does the 2020 Dodge Durango have taillight problems?
Yes. Moisture gets into the racetrack light and taillight housings and kills the LEDs, starting with one dim section. Owners say the license plate and backup lights often fail too, and nothing warns the driver. One failure was reported at 45k miles. Out of warranty, fixes ran over $1200.
Has the 2020 Dodge Durango been recalled?
Yes, federal recall records list 3 recalls for this year. They cover air bags, back over prevention, and adaptive/mobility equipment. That is fewer than the 4 recalls listed for the 2019 and the 7 for the 2021. Ask the seller for proof the recall work was done.
Is the 2020 Dodge Durango better than the 2019 or 2021?
By this data, yes. The 2019 and 2021 both carry a good standing but rate worse than the 2020. The 2019 has 128 complaints and 4 recalls, and the 2021 has 159 complaints and 7 recalls. The 2020 has 62 complaints and 3 recalls.

Don’t buy a 2020 Dodge Durango without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How we score the 2020 Dodge Durango

Of the four inputs behind this score, the 2020 Dodge Durango does best on how many systems draw complaints (86/100) and worst on complaint severity (66/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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