2021 Dodge Durango Reliability Report

Long cranking with no start is the most repeated complaint. It tends to happen after the car has sat for an hour or two, or during auto stop-start at a light. A coolant hose at the rear of the engine also bursts and pours steam and coolant, with one case just past 30K miles. Warranty repairs can mean weeks of waiting for parts. EGR valve failures cause misfires or no-starts, again with back-ordered parts. Single reports cover stalling while driving, oil found in the coolant reservoir, and a rock-damaged A/C condenser.

The transmission cuts power at highway speed, shows warnings such as "Switch to Park," and can leave the shifter stuck in Park. Other reports describe slipping, skipped gears, or a car that will not move. Dealers often cannot reproduce the fault, and some replacements wait on back-ordered parts. Coolant lines routed near the transmission rub and rupture, causing coolant loss, overheating, and in one case engine failure. Another vehicle stalled at highway speed and lost brake and steering assist, which the dealer traced to corroded control modules. One crash caused an injury.

These are mixed reports, and several repeat known patterns. A burst coolant hose can leave a cloud of smoke behind the car, and the rear spoiler can fall off on the road. Some owners say the vehicle loses all power while driving, including steering, after several warning lights appear. The Uconnect radio keeps dropping connections even after recall fixes. After one recall, the navigation screen gets stuck in night mode. Other reports cover a frozen backup camera, a dead SOS service, and a crash-related report of the car rolling away on a slope after starting.

Nearly all of these complaints concern a rearview camera recall that dealers could not finish because parts were unavailable. Most of those owners had not experienced an actual failure. One dealer refused to do the recall because an aftermarket GPS security system had been installed before the sale, and the manufacturer backed that decision. In the only real failure reported, the rearview camera and navigation screen stopped working at about 700 miles. The navigation screen was replaced to fix it.

The brake pedal sinks to the floor and has to be pumped several times before the brakes work. The problem has outlasted repairs by both dealers and independent shops. On Tow N Go models, the optional Brembo front calipers seize at just over 40k miles and wear the pads unevenly, and one repair bill topped $5k after the warranty ran out. A failed ABS module and hydraulic control unit around 50,000 miles set off traction control warnings. One complaint describes a brake recall stalled by unavailable parts.

Two complaints say the airbags did not deploy in a crash, and both drivers were injured. One of those crashes was a multi-car pileup at about 20 MPH. Another report describes an intermittent airbag warning on the dash, along with an SOS message and a red light near the mirror's emergency button. The dealer traced it to a seatbelt problem that could affect the airbags and kept the vehicle for safety reasons. This category has only four complaints in total.

A fire started in the gas tank of a vehicle parked in a garage overnight, and the dealer suspected a faulty fuel pump. In another case, the engine stumbled and lost power while exiting a highway, as if it had run out of fuel. The fuel pump fuse had blown, and the car would crank but not start. The third complaint mentions hard starting. This category has only three complaints, but the reports include a fire and a loss of power in traffic.