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Last updated: 2026-10-10
Chrysler vs Volkswagen: Reliability Compared

Chrysler
3 models tracked

Volkswagen
8 models tracked
Chrysler edges Volkswagen on reliability, but only slightly. Both rate good, and owners file complaints at the same rate per sale. Volkswagen's wider lineup includes two mixed-rated SUVs, so the model you pick matters more than the badge.
Is Chrysler More Reliable Than Volkswagen?
| Metric | Chrysler | Volkswagen |
|---|---|---|
| Avg Reliability Score | 70/100 | 67/100 |
| Models Tracked | 3 | 8 |
| Avg Recalls per Model | 33 | 38 |
| Avg Complaints per Model | 888 | 709 |
| Avg Annual Repair Cost | $642/yr | $644/yr |
Chrysler vs Volkswagen: The Verdict
On overall reliability, Chrysler leads by a slight edge. Both brands stand at good, both are improving, and both log the same complaint rate per 1,000 sold. Chrysler is cheaper to keep running, though the gap is only a couple of dollars a year.
Volkswagen is stronger on complaint severity and recall impact, and it wins the sedan matchup with three models against Chrysler's one. Its raw recall and complaint counts are higher, and it has eight models tracked to Chrysler's three. Electrical faults top the complaint list for both brands, so problem spread is even.
Where Chrysler and Volkswagen Differ Most
| Component | Weight | Chrysler | Volkswagen |
|---|---|---|---|
| Complaint Severity Owner complaints weighted by component severity | 35% | 59/100Mixed | 63/100Good |
| Repair Costs Annual maintenance and repair expenses | 30% | 70/100Good | 62/100Good |
| Recall Impact Safety recalls weighted by severity (park-it, park-outside) | 20% | 73/100Good | 75/100Good |
| Issue Diversity How many different systems have reported problems | 15% | 81/100Excellent | 81/100Excellent |
Where they diverge most: repair costs. Chrysler has a 8-point edge in that component, which accounts for much of the reliability gap.
Chrysler vs Volkswagen: Strengths and Weaknesses
Chrysler
Strengths
- Strong overall reliability (70/100 average)
- Focused issue profile — problems concentrated in fewer areas
- Reasonable maintenance costs ($642/year avg)
- Reliability trending upward in recent model years
- 3 of 3 models rated Good or Excellent
- Below-average repair frequency
Weaknesses
- 33 fire-related complaints across lineup
- Above-average repair severity when issues occur
Volkswagen
Strengths
- Above-average reliability (67/100 average)
- Minimal recall impact — fewer safety-critical recalls
- Focused issue profile — problems concentrated in fewer areas
- Reasonable maintenance costs ($644/year avg)
- Reliability trending upward in recent model years
- 6 of 8 models rated Good or Excellent
- Below-average repair frequency
Weaknesses
- 31 fire-related complaints across lineup
- Above-average repair severity when issues occur
How Reliable Are Chrysler and Volkswagen Lineups?
Distribution of model reliability ratings across each make's lineup:
Chrysler
Volkswagen
Which Make Is Cheaper to Maintain: Chrysler or Volkswagen?
Based on independent repair cost data, Chrysler is cheaper to maintain at an average of $642/year compared to $644/year for Volkswagen. The difference is relatively small, so maintenance costs shouldn't be a major deciding factor between these makes.
Chrysler Repair Cost Range
$631 – $647/yr
Average: $642/yr
Volkswagen Repair Cost Range
$609 – $730/yr
Average: $644/yr
Chrysler vs Volkswagen Reliability by Vehicle Type
How the two makes compare within each vehicle category they both compete in:
| Category | Chrysler | Volkswagen | Winner |
|---|---|---|---|
| Sedans(1 vs 3 models) | 72/100 | 75/100 | Volkswagen |
Volkswagen wins 1 out of 1 shared categories.
Common Problems: Chrysler vs Volkswagen
| Component | Chrysler | Volkswagen |
|---|---|---|
| ELECTRICAL SYSTEM | 27%648 | 28%1,383 |
| POWER TRAIN | 25%597 | 11%542 |
| UNKNOWN OR OTHER | 9%221 | 13%631 |
| ENGINE | 13%316 | 11%520 |
| SERVICE BRAKES | 3%78 | 9%458 |
| AIR BAGS | 4%96 | 9%427 |
| STEERING | 9%226 | 4%174 |
| FORWARD COLLISION AVOIDANCE | 0%5 | 4%178 |
| HYBRID PROPULSION SYSTEM | 2%57 | — |
Share of each make's complaints, with counts below.
Chrysler vs Volkswagen Complaint Severity: Crashes, Fires, and Injuries
Chrysler
80
Crash reports
33
Fire reports
60
Injury reports
Volkswagen
181
Crash reports
31
Fire reports
168
Injury reports
Every Chrysler and Volkswagen Model Ranked
Chrysler Models
Volkswagen Models
Chrysler vs Volkswagen Reliability Trend by Year
Chrysler's reliability is improving — recent model years average 78/100, up from earlier years. Volkswagen's reliability is improving — recent model years average 73/100.
Interestingly, both Chrysler and Volkswagen show improving reliability trends recently.
| Model Year | Chrysler | Volkswagen | Edge |
|---|---|---|---|
| 2026 | 82/100(2) | 75/100(5) | Chrysler |
| 2025 | 73/100(2) | 71/100(6) | Chrysler |
| 2024 | 73/100(2) | 67/100(6) | Chrysler |
| 2023 | 69/100(3) | 67/100(6) | Chrysler |
| 2022 | 68/100(3) | 62/100(7) | Chrysler |
| 2021 | 68/100(3) | 64/100(6) | Chrysler |
| 2020 | 72/100(3) | 70/100(5) | Chrysler |
| 2019 | 66/100(2) | 65/100(6) | Chrysler |
| 2018 | 59/100(2) | 66/100(6) | Volkswagen |
Models tracked per year in parentheses.
Who Should Buy Chrysler vs Volkswagen?
If you want a minivan, lean Chrysler. Target a 2020 Voyager and skip the 2023, which collected six recalls. The Pacifica works too. The 2024 is the site's pick, while the 2018 brings electrical fires and head gasket failures on the 3.6L V6. On any Pacifica year, test the power steering and ask about sudden stalls.
If you want a sedan or an SUV, lean Volkswagen. The Jetta leads its lineup, and the 2024 is the safest used pick. Skip the 2019, where owners report a starter warning that blacks out the dash in hot weather. The Passat rates good, as do the Taos and Tiguan. The Atlas and ID-4 rate mixed. If you still want an ID-4, buy a 2022, avoid the 2023, and watch for electrical shutdowns and surges while parking.
The Bottom Line: Chrysler or Volkswagen?
For most shoppers the call is close, so choose by body style. The strongest single pick across both lineups is a 2020 Chrysler Voyager. Volkswagen makes more sense if you want a sedan or an SUV, as long as you stay away from the Atlas and ID-4. Repair costs barely separate them. Chrysler's yearly estimate is $2 lower, which adds up to about $10 over five years.
Chrysler vs Volkswagen: Common Questions
Is Chrysler more reliable than Volkswagen?
Which brand has more recalls, Chrysler or Volkswagen?
Which is cheaper to repair, Chrysler or Volkswagen?
What problems do Chrysler and Volkswagen owners complain about most?
Which Chrysler or Volkswagen model years should I avoid?
Comparing Chrysler vs Volkswagen? Run a VIN check on any specific vehicle before you buy — uncover hidden accidents, title issues, and open recalls.
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How we score Chrysler and Volkswagen models
Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.