Last updated: 2026-10-10

RELIABILITY SCORE: 72/100 (GOOD)

2024 Cadillac XT5 Reliability Report

The 2024 Cadillac XT5 has a good reliability standing, but owners report sudden loss of power and transmission failures, some under 23,000 miles.

Full Breakdown Compare Models

Recalls

Complaints

Complaint Rate

3.8per 10,000 sold

Est. Repair Cost

$807

Annual Fuel Cost

$2,850–$3,300

Detailed Score Breakdown

Complaint Severity71/100

Component-weighted complaints normalized by sales volume

Repair Costs70/100

Independent repair cost ratings

Recall Impact75/100

Recall count weighted by severity

Issue Diversity77/100

Breadth of reported problem categories

The Verdict

Consider

First year of the second generation, with owner reports of sudden power loss, transmission replacements, and three recalls.

Top Issues to Watch

POWER TRAIN (6)
ENGINE (1)
AIR BAGS (1)

Generation & Refresh (US)

Redesign Year

2024 is the first model year of the Second generation (2024).

First-year models may have unresolved issues from the new design.
Redesigned for the 2024 model year.
2nd generation XT5 (US).

What this means for buyers

First-year models carry more risk — early production issues are common. Consider waiting for the second year if reliability is a priority.

2024: Second generation (2024) Launch

Generation start — new platform.

Should You Buy the 2024 Cadillac XT5?

Buy with care. This model year has a good reliability standing and sits close to average among 2024 SUVs. Within the XT5 lineup it is among the weaker of eight scored years. It is also the first year of the second generation, and the 2023 and 2025 models rate about the same.

The problem that matters is the power train. Owners describe the engine racing while the car stops accelerating or will not move, even at highway speed. Others report delayed, erratic shifts, lurching, and a jerk into gear, sometimes with a warning light. These failures show up on nearly new cars and up to 23,000 miles. Dealers often call for a transmission replacement or rebuild, and several owners report tows and long waits for parts. Federal recall records list three recalls, covering air bags, the electrical system, and visibility.

Ask for service records that show any shifting complaints or transmission work. Confirm that all three recall repairs were completed. The 2025 model has far fewer complaints, but it has had less time to collect them.

Compared to the 2025 Cadillac XT5, which scored 2 points higher. See also the 2023 Cadillac XT5 for an earlier comparison.

Pros

+Acceptable reliability score
+Below-average complaint rate for SUV
+5-star NHTSA crash rating

Cons

−Moderate recall count
−POWER TRAIN: Sudden loss of motive power is the main pattern (6 complaints)

Compare 2024 Cadillac XT5 With

2024 Mercedes-Benz GLE

Reliability: 70/100

Good

2024 Lexus RX

Reliability: 85/100

Excellent

2024 Volvo XC90

Reliability: 73/100

Good

2024 Acura MDX

Reliability: 79/100

Good

2024 BMW X5

Reliability: 57/100

Mixed

Common Problem Categories

Safety

LOW RISK

3 manufacturer recalls issued

Other

HIGH RISK

POWER TRAIN (6)
UNKNOWN OR OTHER (1)

See detailed breakdown by component ↓

Recall Overview

recalls on record

A moderate 3 recalls are on file for the 2024 Cadillac XT5. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.

NHTSA.gov →

Complaint Breakdown

3.8

per 10,000 sold

Segment avg: 6.9

LowAvgHigh

Low

Safety Incidents

Crashes

Fires

Injuries

Deaths

★★★★★

NHTSA 5/5 Stars

Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.

2024 Cadillac XT5 Recall Details

3 recalls have been issued for the 2024 Cadillac XT5. All recall repairs are performed free of charge at authorized dealerships.

24V3110002024-05-02

AIR BAGS

General Motors, LLC (GM) is recalling certain 2024 Cadillac XT5 vehicles. The driver's front air bag cushion may tear during deployment, resulting in the air bag not deploying as intended.

Consequence

An air bag that does not deploy as intended increases the risk of injury during a crash.

Remedy

Dealers will replace the driver's front air bag module, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Cadillac customer service at 1-800-458-8006. GM's number for this recall is N232439241.

24V4590002024-06-20

ELECTRICAL SYSTEM

General Motors, LLC (GM) is recalling certain 2023-2025 Cadillac XT5 and 2024-2025 Cadillac XT6 vehicles. The instrument panel may not illuminate when the hazard warning lights, high beams, or turn signals are activated. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 101, "Controls and Displays" and 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Consequence

Without the illuminated reminder, the driver could fail to turn off the lights when no longer needed. Hazard warning lights, high beams, or turn signals that remain activated unintentionally can confuse other drivers, increasing the risk of a crash.

Remedy

Dealers will update the instrument panel software, free of charge. Owner notification letters were mailed August 13, 2024. Owners may contact Cadillac's customer service at 1-800-458-8006. GM's number for this recall is N242447940.

23V6810002023-10-12

VISIBILITY

General Motors, LLC (GM) is recalling certain 2023 GMC Acadia and 2024 Cadilac XT5 and XT6 vehicles. The windshield may have been assembled without the proper urethane sealant required to bond the windshield to the vehicle body.

Consequence

A windshield that is not properly bonded may detach during a crash and increase the risk of injury.

Remedy

Dealers will inspect the windshield and apply primer and urethane sealant. If the windshield is damaged, the dealer will replace it. Repairs will be performed free of charge. Owner notification letters were mailed November 14, 2023. Owners may contact Cadillac customer service at 1-800-458-8006 or GMC customer service at 1-800-462-8782. GM's number for this recall is N232419690.

VIN History Report

Buying a used 2024 Cadillac XT5? Check its history first

Power train problems lead owner complaints about the 2024 Cadillac XT5, and 3 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.

Accidents
Open Recalls
Title History
Odometer Rollback

2024 Cadillac XT5 NHTSA Safety Ratings

Overall Safety Rating

Crash Test Results by Configuration (expand)

Gas Powertrain

Driver: 5/5Passenger: 5/5

Rollover risk: 15.1%

Safety Technologies

Dynamic Head Restraints (Not Available)Head Restraint (Driver, Front Passenger, 2nd row)Advanced Belt Feature (Not Available)Seat Belt Pretensioners (Driver, Front Passenger)Seat Belt Load Limiters (Driver, Front Passenger)Adjustable Upper Belt Anchorage (Driver, Front Passenger)Seat Belt Reminder System (Driver, Front Passenger)Frontal Air Bag (Driver, Front Passenger)Head Protection (Driver, Front Passenger, 2nd row)Torso and/or Pelvis Protection (Driver, Front Passenger)Knee (Driver)Additional Air Bags (Not Available)Meets Side Air Bag Out-of-Position Requirements (Yes)LATCH Locations (2nd row)Safety Power Windows (Anti-Pinch) (Standard/Optional)Safety Power Windows (Anti-Pinch) locations (Driver, Front Passenger/Roof)

View full safety data on NHTSA.gov →

Cadillac XT5Repair Costs & Maintenance

Maintenance Rating

3.5

Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.

Est. Annual Maintenance

$807

Repair Frequency

0.6

unscheduled repair visits per year

Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.

MPG & Annual Running Costs

Gas

21–24 MPG

Running cost: $3,650–$4,100/yr

Fuel + repair

18–22 city / 23–29 hwy MPG

Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2024 EPA label cycle.

Gas trims

Trim	Drive	Trans.	City	Hwy	Comb	Fuel Cost
XT5 AWD 3.6L 6-cyl	All-Wheel Drive	Automatic (S9)	18	26	21	$2,850
XT5 FWD 3.6L 6-cyl	Front-Wheel Drive	Automatic (S9)	19	26	21	$2,850
XT5 FWD 2.0L 4-cyl	Front-Wheel Drive	Automatic (S9)	22	29	24	$2,900
XT5 AWD 2.0L 4-cyl	All-Wheel Drive	Automatic (S9)	21	27	23	$3,000
XT5 Hearse AWD 2.0L 4-cyl	All-Wheel Drive	Automatic (S9)	20	23	21	$3,300
XT5 Hearse FWD 2.0L 4-cyl	Front-Wheel Drive	Automatic (S9)	20	23	21	$3,300
XT5 Limo AWD 2.0L 4-cyl	All-Wheel Drive	Automatic (S9)	20	23	21	$3,300
XT5 Limo FWD 2.0L 4-cyl	Front-Wheel Drive	Automatic (S9)	20	23	21	$3,300

Used Buying Checklist

Key things to inspect or verify before purchasing a 2024 Cadillac XT5.

Accelerate gently from 10 to 15 mph and confirm the car responds at once, with no vibration or odd engine noise.
Drive in stop-and-go traffic and reject the car if low-gear shifts are delayed, lurching, or bucking.
Merge onto a highway at 55 mph and watch for engine revs climbing while the car stops gaining speed.
Use manual mode to shift up to 9th gear and confirm the car keeps accelerating.
Confirm no check engine or check transmission light is on, and scan for stored transmission codes.
Ask for dealer records of any transmission diagnosis, rebuild, or replacement, and confirm the repair was completed.
Ask whether the forward collision sensors were ever reprogrammed and confirm the system shows no faults.

2024 Cadillac XT5 Common Problems by Component

10 owner complaints grouped by vehicle system.

POWER TRAIN (6)UNKNOWN OR OTHER (1)ENGINE (1)AIR BAGS (1)ELECTRICAL SYSTEM (1)

POWER TRAIN

6 complaints

Sudden loss of motive power is the main pattern. The engine races, but the car stops accelerating or will not move, even at highway speed. Others describe delayed, erratic shifts in lower gears, lurching, and jerking into gear, sometimes with a warning light. Failures appear on nearly new cars and up to 23,000 miles. Dealers often call for a transmission replacement or rebuild, and several owners report tows and long waits for parts. One report also cites a forward collision system that failed to activate.

6 complaints total

UNKNOWN OR OTHER

1 complaint

2026-01-13

On 1/13/2026 while driving on the 91 freeway near Long Beach California we heard a load Pop sound and then felt some air and outside notice in the car . Pulled over shortly and saw a large hole in the rear sun window with cracked glass everywhere. . Made an appointment at Penske Cadillac and a few days later they are checking to see if it’s covered under warranty. Also filled a claim with AAA . There was absolutely no rock or debris involved.

ENGINE

1 complaint

2024-05-29

Engine problem loss of power intermittently no reverse. They replaced clutch parts seals, piston, rings, plates, and plates. Had Vehicle for about 22 days. Driving home after repairs completed. Cluster display- instrument panel went out. Called Dealer and Cadillac assistance. Says there nothing they can do until Cadillac releases a fix. I believe vehicle is a safety risk for the second time with no remedy for instrument panel not functioning. Thank you Greg

AIR BAGS (1 complaints)

AIR BAGS

1 complaint

2024-05-23

Driver seat airbag randomly deployed. There was no warning in the car after it had gone off, and there was no warning before it went off. Could have resulted in a terrible accident.

ELECTRICAL SYSTEM (1 complaints)

ELECTRICAL SYSTEM

1 complaintSafety-related

2023-10-18Crash reported1 injury

On 10/18/24 I was making a left turn out of my development when a vehicle crashed into the front driver portion of my vehicle. The vehicle was going approximately 40+mph. I was driving approximately 5-10 mph making the turn. I was wearing a seatbelt, hit my head on the drivers door jam/window and immediately complained of neck and head pain. No airbags deployed. I sustained a severely herniated disc at C5-6 causing severe spinal cord compression and cervical myelopathy requiring urgent surgery. It was found that I not only had the severely herniated disc but ligament and cartilage that was severely compressing my spinal cord due to the trauma of the accident. I had a seat belt sign (bruising from the seatbelt) and sustained a concussion from the head strike. If the airbags would have deployed likely I would have not had as severe of a cervical spine injury. The vehicle only had 663 miles and only 3 weeks old. The car has at least 21K of damages. The vehicle is still being repair and not in my possession. My collision shop towed by vehicle to GMC/Cadillac dealership for computer/electrical malfunctions. They have been working on these electrical issues for over 2 weeks. The dealership verbalized that they could not differentiate if these electrical issues occurred before or after my accident. Given my serious injuries and high rate of speed that I was hit I have concerns that my airbags should have deployed. Combine with the new electrical/computer issues raises my concerns.

Best & Worst Cadillac XT5 Years

Best Cadillac XT5 Years to Buy

Based on reliability index score

Top Pick

Good

Cadillac XT5 Years to Avoid

No Cadillac XT5 years are statistical outliers in our data.

Scores stay between 71 and 81 across 8 scored model years.

See full Cadillac XT5 years-to-avoid analysis

Cadillac XT5 Reliability Score Trend

Scores 0–100. Higher is better. Current year highlighted.

Cadillac XT5 reliability scores by year
Year	Score	Rating
2018	77/100	Good
2019	78/100	Good
2020	71/100	Good
2021	73/100	Good
2023	72/100	Good
2024	72/100	Good
2025	74/100	Good
2026	81/100	Excellent

Cadillac XT5 Reliability Compared to Other Years

Reliability scores compared across model years
Year	Score	vs Prior Year	Rating	Recalls	Complaints
2026	81/100	+7	Excellent	0	0
2025	74/100	+2	Good	1	2
2024(selected)	72/100	0	Good	3	10
2023	72/100	-1	Good	4	13
2021	73/100	+2	Good	3	24
2020	71/100	-7	Good	5	19
2019	78/100	+1	Good	0	31
2018	77/100	—	Good	0	63

Frequently Asked Questions

Is the 2024 Cadillac XT5 reliable?

It is reasonably reliable, with a good standing that is close to average for 2024 SUVs. Within the XT5 lineup, though, it is among the weaker of eight scored years. Owner complaints center on the transmission and power loss, so check service history before buying.

What are the most common problems with the 2024 Cadillac XT5?

Power train trouble makes up six of the ten owner complaints. Owners describe sudden loss of motive power, delayed or erratic shifts, lurching, and jerking into gear. Some cars showed a warning light. Dealers often call for a transmission replacement or rebuild.

Does the 2024 Cadillac XT5 have transmission problems?

Owners report them. The engine races but the car stops accelerating or will not move, even at highway speed. Failures appear on nearly new cars and up to 23,000 miles. Several owners describe tows and long waits for parts while the dealer sourced a replacement.

Has the 2024 Cadillac XT5 been recalled?

Yes. Federal recall records list three recalls for this model year. They cover air bags, the electrical system, and visibility. Before buying, ask the seller for proof that each recall repair was completed, or have a dealer check the VIN.

Is the 2023 or 2025 Cadillac XT5 a better choice than the 2024?

Both rate about the same for reliability. The 2023 has more complaints, 13, and four recalls. The 2025 has two complaints and one recall, but it has had less time on the road to collect them, so its record is not proof of a better car.

Don’t buy a 2024 Cadillac XT5 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.

Look Up a VIN →

How we score the 2024 Cadillac XT5

Of the four inputs behind this score, the 2024 Cadillac XT5 does best on how many systems draw complaints (77/100) and worst on repair costs (70/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.

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