Last updated: 2026-10-10
Audi Q8 e-tron vs Mercedes-Benz EQS: Reliability Compared

Audi Q8 e-tron

Mercedes-Benz EQS
Reliability favors the Audi Q8-E-Tron by a wide margin over the Mercedes-Benz EQS. The Audi has no owner complaints; the EQS has 112. The EQS also has 26 recalls, with sudden shutdowns and phantom braking leading the reports.
How Do the Audi Q8 e-tron and Mercedes-Benz EQS Generations Compare?
Verdict
The Audi Q8 e-tron is more reliable than the Mercedes-Benz EQS, scoring 77/100 vs 52/100.
On the records, the Audi Q8-E-Tron is clearly the more reliable of the two, and the gap is large. Owners have filed no complaints on it, and federal recall records show 2 recalls. The Mercedes-Benz EQS has 26 recalls and 112 complaints, including sudden shutdowns while driving and hard braking with nothing ahead. The Audi's clean record covers only two model years, so the sample is thin. Even so, nothing in the data points to a problem on the Audi, while the EQS has several repeating ones.
Key Differences
- 1Audi Q8 e-tron has 63.8 fewer complaints per 10k sold
- 2Audi Q8 e-tron scores 25 points higher in reliability
- 3Audi Q8 e-tron has 24 fewer total recalls
Category Scoreboard
Audi Q8 e-tron vs Mercedes-Benz EQS: Which Is More Reliable?
| Metric | Audi Q8 e-tron | Mercedes-Benz EQS |
|---|---|---|
| Reliability Score | 77/100 | 52/100 |
| Years Tracked | 2 | 3 |
| Total Recalls | 2 | 26 |
| Complaints per 10k Sold | 0 | 63.8 |
| Year Wins | 1 | 0 |
What Are the Common Problems With the Audi Q8 e-tron and Mercedes-Benz EQS?
A car that acts on its own defines the Mercedes complaints. Owners report highway shutdowns with "Battery malfunction" warnings, melted charging inlets, and one fire report. The bigger group is phantom braking: the car slams the brakes and tightens the seat belts with nothing nearby, sometimes in reverse. Brakes carry 5 crash-linked complaints, and speed control carries 2. Drivers also describe whiplash, sunroof glass shattering at highway speed, and dealers who cannot reproduce the fault. The Audi has no complaint areas on file, so it has no crash-linked area to set against these.
| Component | Audi Q8 e-tron | Mercedes-Benz EQS |
|---|---|---|
| ELECTRICAL SYSTEM | —None | 13.7Above Avg |
| SERVICE BRAKES | —None | 13.1Above Avg |
| FORWARD COLLISION AVOIDANCE | —None | 10.8Above Avg |
| UNKNOWN OR OTHER | —None | 6.8Average |
| STRUCTURE | —None | 5.1Average |
| VEHICLE SPEED CONTROL | —None | 2.8Low |
| WHEELS | —None | 1.7Low |
| POWER TRAIN | —None | 1.7Low |
Complaints per 10,000 units sold, aggregated across all tracked model years from NHTSA owner reports.
How Does Audi Q8 e-tron vs Mercedes-Benz EQS Reliability Compare by Year?
| Year | Audi Q8 e-tron | Mercedes-Benz EQS | Edge |
|---|---|---|---|
| 2024 | 75/1002R / 0C | 61/1004R / 6C | Audi Q8 e-tron |
Best years to cross-shop: The 2024 Audi Q8 e-tron scored 75/100 and the 2024 Mercedes-Benz EQS scored 61/100 — the strongest shared model years that have been on the road for at least two years, where available.
Who Should Buy the Audi Q8 e-tron vs the Mercedes-Benz EQS?
Audi Q8 e-tron vs Mercedes-Benz EQS: Common Questions
- Is the Audi Q8-E-Tron more reliable than the Mercedes-Benz EQS?
- Yes, by a large margin. The Q8-E-Tron has a good standing, no owner complaints, and 2 recalls. The EQS has a mixed standing, 112 complaints, and 26 recalls. The Audi data covers only two model years, but it shows no problem areas.
- Which has more recalls, the Q8-E-Tron or the EQS?
- The EQS has far more. Federal recall records list 26 recalls across its three model years, 2022 to 2024. The Q8-E-Tron has 2 recalls across its two model years, 2024 and 2025. Check any specific car's VIN for open recall work before buying.
- What goes wrong most often on the Mercedes-Benz EQS?
- Electrical faults lead with 24 complaints, then service brakes with 23 and forward collision avoidance with 19. Owners describe the car shutting down while driving, melted charging inlets, and hard braking with nothing in front of it. Dealers often cannot reproduce the braking problem.
- Is phantom braking a safety risk on the EQS?
- Owner complaints say yes. Brake complaints include 5 that are crash-linked, and speed control adds 2 more. Drivers describe seat belts tightening, near rear-end collisions, whiplash, and one injury report. Some say the problem returned after dealer visits, so test drive any EQS carefully.
- Which EQS model year is the safest to buy?
- The 2024 ranks among the strongest years, and the 2022 ranks among the weakest. The 2023 appears on both lists, so it is mixed. Even the best EQS year trails the Q8-E-Tron, which has no complaints on file.
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Decided between Audi Q8 e-tron and Mercedes-Benz EQS? Run a VIN check before you buy — uncover hidden accidents, title issues, and open recalls.
How we score the Audi Q8 e-tron and Mercedes-Benz EQS
Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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