Last updated: 2026-03-04

2024 Audi Q5 Reliability Score & Common Problems
The 2024 Audi Q5 scores 70/100 ("Good"). With 5 recalls and 26 owner complaints, reliability is acceptable but not class-leading.
Recalls
5
Complaints
26
Complaint Rate
6.6
per 10k sold
Below avgEst. Annual Cost
$928
Above avgMajor Repair Risk
9%
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
5 recalls on record
Should You Buy the 2024 Audi Q5?
The 2024 Audi Q5 scores 70/100 ("Good"), placing it in acceptable but not class-leading territory.
With 26 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to electrical system (7). An extended warranty may provide additional peace of mind.
Compared to the 2025 Audi Q5, which scored 6 points higher. See also the 2023 Audi Q5 for an earlier comparison.
Pros
- Acceptable reliability score
- Low major repair risk (9%)
- Below-average complaint rate for SUV
Cons
- Above-average repair costs for its class
- Frequent unscheduled repairs
- Moderate recall count
Compare 2024 Audi Q5 With
Common Problem Categories
Safety
- 5 manufacturer recalls issued
Other
- ELECTRICAL SYSTEM (7)
- FORWARD COLLISION AVOIDANCE (6)
- SERVICE BRAKES (5)
- STRUCTURE (2)
- UNKNOWN OR OTHER (2)
- LANE DEPARTURE (1)
- TIRES (1)
- POWER TRAIN (1)
- SUSPENSION (1)
Recall Overview
5
recalls on record
The 2024 Audi Q5 has 5 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.
NHTSA.gov →Complaint Breakdown
6.6
per 10k soldSegment avg: 8.2
Safety Incidents
Crashes
0
Fires
0
Injuries
1
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Audi Q5 Recall Details
5 recalls have been issued for the 2024 Audi Q5. All recall repairs are performed free of charge at authorized dealerships.
ENGINE
Volkswagen Group of America, Inc. (Audi) is recalling certain 2022-2024 Q5 Quattro and Q5 Sportback Quattro vehicles. The cylinder head cover screws may have been improperly tightened.
Consequence
The screws can loosen, allowing oil to leak and increasing the risk of a fire.
Remedy
Dealers will inspect and replace the screws as necessary, free of charge. Owner notification letters were mailed June 5, 2025. Owners may contact Audi customer service at 1-800-253-2834. Audi's number for this recall is 15ZK.
ELECTRICAL SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Audi Q5, and 2022 A7 E Hybrid Electric PHEV vehicles. The high-voltage battery may overheat.
Consequence
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will install advanced diagnostic software as the final remedy, anticipated to be available in the second quarter of 2025. Volkswagen will monitor available online vehicle data and contact owners as necessary, to advise them not to charge the vehicle until the battery can be replaced. For vehicles in which online data is unavailable, owners are advised not to charge their batteries until the final remedy becomes available. Repairs will be performed free of charge. This will be a Phased recall. Phase 1 will include Interim letters 2022-2023 model year vehicles. Phase 2 will include Owner letters 2021-2024 model year vehicles, and Phase 3 will include Interim letters 2022-2023 model year vehicles. Interim owner notification letters informing owners of the safety risk were mailed February 28, 2025, and May 7, 2025. A second notice will be sent once the final remedy is available. Owner notification letters were mailed May 1, 2025. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 93AA. This recall expands and replaces previous NHTSA recall number 24V898.
AIR BAGS
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 Audi S5 Cabriolet, A4 Allroad, Q5 Sportback, A3 Sedan, S5 Sportback, SQ7, TT Coupe, TT Roadster, RS5 Sportback, 2024 A8, E-Tron Quattro, E-Tron Sportback Quattro, Q8, RSQ8, 2023-2024 Q3, Q5, and Q7 vehicles. An electrical connection in the front passenger seat for the occupant detection system (ODS) control module may loosen and deactivate the front passenger air bag.
Consequence
A deactivated front passenger air bag will not deploy during a crash, increasing the risk of injury.
Remedy
Dealers will replace the passenger seat occupant detection system control module, free of charge. Owner notification letters were mailed on May 8, 2024. Owners may contact Audi customer service at 1-800-253-2834. Volkswagen's number for this recall is 69GU.
2024 Audi Q5 NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 16.4%
Safety Technologies
PHEV Powertrain
Rollover risk: 0.0%
Safety Technologies
Audi Q5 Repair Costs & Maintenance
Maintenance Rating
3Maintenance rating: 3 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$928
vs $807 avg for luxury midsize SUVs
vs $652 avg for all vehicles
Repair Frequency
1.2
unscheduled repair visits per year
Severe Repair Probability
9%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
When Buying a Used 2024 Audi Q5
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Test adaptive cruise control for unexpected speed reductions
- Check Audi Pre-Sense system for false braking during turns
- Inspect brake rotors for premature wear
- Verify recall status for electrical system and battery issues
- Test tailgate foot sensor for unintended activation
- Check for any unresolved error messages on the dashboard
Check Any 2024 Audi Q5's History Before You Buy
Reliability scores tell you what to expect from the 2024 Q5 in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Audi Q5 with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2024 Audi Q5 Common Problems by Component
26 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
7 complaintsOwners of the 2024 Audi Q5 frequently report issues with the electrical system, particularly involving the gateway system that controls communication within the vehicle. Symptoms include dashboard lights activating unexpectedly, loss of control over the vehicle, and inability to shift gears, with one report noting a complete vehicle stop on a freeway. Complaints also highlight unresolved recall issues related to the battery, which pose a potential fire risk and limit the ability to charge the vehicle externally. These problems are often reported at relatively low mileages, around 4,000 to 5,000 miles. Safety implications are significant, as some owners describe situations where the vehicle becomes immobilized, increasing the risk of accidents.
FORWARD COLLISION AVOIDANCE
6 complaintsOwners report two primary issues with the forward collision avoidance systems in the 2024 Audi Q5. The first involves the adaptive cruise control unexpectedly reducing speed from highway limits to as low as 20 mph without warning, particularly when passing speed limit signs, which could lead to rear-end collisions. The second issue is with the Audi Pre-Sense system erroneously engaging emergency braking during left turns or when driving straight, causing the vehicle to abruptly stop and stall, sometimes in intersections or traffic, posing a risk of collision. Complaints frequently mention these issues occurring within the first six months of ownership, and multiple owners have expressed concerns about their safety due to these unexpected braking events.
SERVICE BRAKES
5 complaintsOwners report two main issues with the 2024 Audi Q5's service brakes. The first is premature rotor wear, with one owner noting the issue within 12 months of ownership, suggesting possible manufacturing or material defects. The second, more prevalent issue involves the Audi Pre Sense system, which multiple owners describe as causing sudden, uncommanded braking on clear roads due to false obstacle detection. This problem is documented at various mileage points, including at 11,743 miles, and poses a safety risk by potentially leading to rear-end collisions or loss of control. Complaints indicate that dealer responses have varied, with some attempts at sensitivity adjustments and reconfigurations, though the issue often persists.
STRUCTURE (2 complaints)
STRUCTURE
2 complaintsOwners of the 2024 Audi Q5 report issues with the automatic tailgate's foot sensing device, which can unintentionally activate and cause the liftgate to close unexpectedly while loading or unloading items. This malfunction occurs even when the key is on the person, and the vehicle emits a beeping sound, but the source is unclear until the liftgate begins to close. Complaints consistently describe the tailgate closing without detecting a person or object in its path, requiring significant force to stop it manually. These incidents are noted from the first day of ownership and have occurred multiple times, with no specific mileage mentioned. Safety concerns arise as owners have to quickly move to avoid potential injury from the closing liftgate.
UNKNOWN OR OTHER (2 complaints)
UNKNOWN OR OTHER
2 complaintsOwners of the 2024 Audi Q5 report issues with the "foot assist" motion detection system for the hatchback, which can cause the hatch to open or close unintentionally. This malfunction has led to physical injuries, including a reported incident where the hatch closed on a child's head, resulting in bruising. Additionally, the hatch has pinned individuals against surfaces, indicating potential safety risks. Another complaint involves a persistent error with the Audi connect installation, although it does not specify any safety implications. These issues are reported at varying mileages, with one noted at 11,910 miles.
LANE DEPARTURE (1 complaints)
LANE DEPARTURE
1 complaintThe contact owns a 2024 Audi Q5E. The contact stated while driving at approximately 35 MPH, the Lane Keep Assist erroneously corrected the steering wheel, causing the vehicle to make a drastic right turn onto a side street. The contact stated that the failure had been recurring mostly while driving near a turn lane or a side street located on the left or the right sides of the vehicle. The contact stated that there was a message advising the driver to take control of the vehicle displayed after the failure. The vehicle was taken to a local dealer but was not diagnosed or repaired. The manufacturer was informed of the failure and the contact was advised that the failure was a known software failure. The failure mileage was 9,589.
TIRES (1 complaints)
TIRES
1 complaintPurchased 2024 brand new Audi Q5 with Kumho tires - KL33 235\55R19 from manufacturer Dec 2023. Have the car serviced at the Audi dealership per service recommendation. Tires were inspected and deemed roadworthy Jan 2025. By [XXX] (15 months post new purchase of vehicle) rear tire shredded on highway due to a known detreading issue with the Kumho tires. Causing pulling of vehicle into the central lane on highway. No accident or fatalities. Had emergency replacement of the affected tire and evaluation of the other three tires. It is noted during inspection of the three tires were also worn down atypically for the mileage (19,600). The rear tire on the driver side was also noted to not pass inspection due to early defective wear. All tires replaced, no accountability from dealership. According to the manufacturer warranty these tires would have all been replaced if bought personally (within 5 years of purchase, or under 60,000) , due to the fact the tires came with the vehicle there is no recourse per Audi dealership. Upon further investigation of Kuhmo tires there appears to be a known component regarding detreading of the tires especially with highway road speeds that has caused fatal accidents. Unable to reach Kuhmo tires to discuss accountability regarding gap in warranty coverage and defective tires. Per Audi employee this is a known issue with Audi and the tire company where they would rather pay off damages than correct the problem due to profit loss. My safety and others on the road were put in peril due to placing unsafe tires with known detreading issues on new cars, without any place for recourse when the said defective tires fail. Lack of consideration from Kuhmo tire company and Audi has placed a large population of car owners at risk, as Audi unable to get Continental tires knowingly and willingly opted for cheaper tires with known issues. Looking for accountability from these corporations. Will continue to reach out to Kuhmo for recourse. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
POWER TRAIN (1 complaints)
POWER TRAIN
1 complaintIn July 2025, I received Recall 93AA (24V988 / 25V080) regarding a defect in the high-voltage battery of my 2024 Audi Q5 Hybrid. The recall states there is a risk of thermal overload and possible fire. I brought the car to the authorized dealer on August 13, 2025, where my service advisor confirmed there was no available repair. I called again on October 14, 2025, and was told there is still no remedy. Audi’s instructions prohibit charging the vehicle until the recall is resolved, which completely disables the hybrid system. This has made the car partially unusable and unsafe to operate as intended. It has been over three months since the recall notice, and no timeline for a fix has been provided by either Audi Corporate or the dealer. The defect has been acknowledged by Audi but remains unresolved, representing an unreasonable delay in remedy for a safety-related issue.
SUSPENSION (1 complaints)
SUSPENSION
1 complaint4 weeks ago, I noted the front of the vehicle sitting lower than the rear. When it was started, a warning message indicated air suspension failure, then an attempt to correct. The front raised itself and the warning stopped. I took it to the dealer for a charging recall the next day and told them about it, but nothing was found. A month later, yesterday, the same thing occurred, and I took it to the dealer again today.
When Do 2024 Audi Q5 Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Audi Q5 Years
Best Audi Q5 Years to Buy
The best Audi Q5 year is 2025 with a reliability score of 76/100, rated good. Other strong picks include 2023 (71/100) and 2024 (70/100).
2025
0 recalls · 15 complaints
2023
2 recalls · 6 complaints
2024(this page)
5 recalls · 26 complaints
Audi Q5 Years to Avoid
The worst Audi Q5 year is 2018 with a score of 60/100, primarily due to electrical system (60) issues.
See full Audi Q5 years-to-avoid analysis →Audi Q5 Reliability Score Trend
Audi Q5 reliability has remained consistent across model years, averaging 69/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 60/100 | Good |
| 2019 | 69/100 | Good |
| 2020 | 69/100 | Good |
| 2021 | 66/100 | Good |
| 2022 | 68/100 | Good |
| 2023 | 71/100 | Good |
| 2024 | 70/100 | Good |
| 2025 | 76/100 | Good |
Audi Q5 Reliability Compared to Other Years
2024 Audi Q5 Reliability by Powertrain
The 2024 Audi Q5 is available with 2 powertrain options. Here's how they compare on reliability.
| Powertrain | Complaints | Recalls | Incidents* | Crash Rating |
|---|---|---|---|---|
| Gas | 16 | 5 | 0 | 5 out of 5 |
| PHEV | 10 | 0 | 0 | N/T |
| Total | 26 | 5 | 0 |
NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.
* Incidents = crash + fire reports. A single complaint can include multiple incident types.
Frequently Asked Questions
Is the 2024 Audi Q5 reliable?
What are the most common problems with the 2024 Audi Q5?
How many recalls does the 2024 Audi Q5 have?
Is the 2024 Audi Q5 expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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