2020 Ram 1500 Reliability Report

Owners report frequent issues with the 2020 Ram 1500's powertrain, particularly related to the eTorque system's Motor Generator Unit (MGU) failures. These failures often result in loss of propulsion, stalling, or complete vehicle shutdown, with many owners noting that replacement parts are on national backorder. Complaints frequently mention symptoms such as abnormal electrical behavior, warning lights, and impaired drivability, often occurring around 60,000 to 80,000 miles. Additionally, some owners describe the transmission unexpectedly shifting gears or getting stuck, leading to unsafe driving conditions. The safety implications include potential loss of control and immobilization in traffic, with one complaint involving a crash. A used car buyer should be aware of these issues and the potential difficulty in obtaining replacement parts.

Owners report frequent issues with the 2020 Ram 1500's power steering system, with many describing sudden loss of power steering assistance. Typical symptoms include a "Power Steering Unavailable - Service Required" message, difficulty turning the steering wheel, and intermittent power steering failure. Complaints often occur around 50,000 to 100,000 miles. Safety implications are significant, as some incidents involve crashes and injuries, with drivers losing control unexpectedly. Additionally, multiple owners mention the need for costly repairs like replacing the rack and pinion gear and electronic power steering components.

Owners report frequent issues with the sun visors in the 2020 Ram 1500, where the visors detach from their mounting points and obstruct the driver's vision. Complaints often describe the visors unexpectedly falling, sometimes hitting the driver and blocking the forward view, particularly at highway speeds or during critical driving situations. These problems are noted at various mileages, with some owners experiencing repeated failures even after repairs. Additionally, some complaints mention windshield wiper failures, including stripped wiper arm attachments and improper wiper fluid distribution, which compromise visibility during adverse weather conditions. These issues pose significant safety risks, with several owners reporting near misses and one injury.

Owners report two main issues with the 2020 Ram 1500's fuel system. The first involves high-pressure fuel pump failures, often leading to loss of motive power, stalling, and illuminated warning lights. These issues typically occur around 35,000 to 104,000 miles. The second issue is refueling difficulties, where fuel spills out or cannot enter the tank, sometimes linked to colder temperatures or faulty rollover valves. Safety implications include potential loss of control due to stalling, but no crashes or injuries are consistently reported. Buyers should be aware of these recurring issues, especially in relation to unresolved recall repairs.

Owners of the 2020 Ram 1500 frequently report issues with the service brakes, with a common problem being brake failure leading to crashes in some cases. Symptoms include the brake pedal going to the floor without activating the brakes, often with no prior warning, and issues with the ABS module being unavailable for replacement. Many complaints describe the vehicle's brakes malfunctioning at various speeds, causing loss of control and requiring emergency maneuvers to avoid collisions. The issues often arise at low mileages, with some reports occurring at around 500 miles, and others at higher mileages such as 132,000 miles. Safety implications are significant, with four reported crashes and instances of the vehicle failing to stop, which is critical information for potential buyers considering this model.

Owners report that the 2020 Ram 1500 frequently experiences issues with airbag deployment during collisions, with seven out of twelve complaints involving crashes where airbags did not deploy. These incidents often result in injuries, with six injuries reported across complaints. Common symptoms include non-deployment of airbags during front and side impacts, even in severe crashes. Some complaints also indicate dashboard warping and water intrusion potentially affecting airbag performance. The mileage at the time of incidents varies, but some reports mention vehicles with over 30,000 miles. These issues suggest potential safety concerns for buyers considering a used 2020 Ram 1500.

Owners of the 2020 Ram 1500 frequently report issues related to the exhaust system, particularly involving cracks or fractures in the exhaust manifold, which often lead to loud exhaust noises and exhaust fumes entering the cabin. These symptoms are commonly noted around 43,000 to 91,000 miles. Additionally, some complaints mention engine-related problems such as loss of motive power and engine shaking, with one case indicating a failure in the oil cooler that necessitated engine replacement at around 131,000 miles. Safety implications include potential exposure to exhaust fumes inside the vehicle and sudden loss of power while driving. Buyers considering a used 2020 Ram 1500 should be aware of these exhaust and engine issues, particularly at higher mileages.