2020 Nissan Murano Reliability Report

Owners of the 2020 Nissan Murano report issues primarily related to the service brakes, with multiple complaints describing unintended braking events. Specifically, two owners report the automatic emergency braking system activating without any obstacles present, causing the vehicle to stop suddenly. These incidents occur at speeds around 25 MPH, and one owner notes that the issue recurred shortly after a dealer inspection found no faults. Another complaint involves a grinding noise when the brakes are applied, with the owner expressing concerns about potential safety risks. The mileage at which these issues occur varies, with one report at approximately 18,000 miles. Safety implications include the potential for rear-end collisions due to unexpected braking.

Owners of the 2020 Nissan Murano report issues primarily related to the power train, with specific complaints about transmission hesitation and unintended acceleration. One owner describes a delay of 2-3 seconds when accelerating, which they find concerning. Another owner reports a severe incident where the vehicle unexpectedly lurched forward while parking, resulting in a crash and injury. Additionally, there are reports of the vehicle rolling forward despite being in park, though this issue occurs intermittently and has not been diagnosed. These incidents suggest potential safety risks, including loss of vehicle control and crash involvement.

Owners of the 2020 Nissan Murano report issues with the headlight assemblies, particularly involving moisture intrusion. Complaints frequently mention that moisture entering the headlight units leads to headlight failure, which is identified as a visibility hazard. Symptoms include a "Headlight System Error" displayed on the dashboard and the need for headlight replacement, with costs exceeding $2,200 in some cases. The reported failures occur at varied mileages, with one at 28,800 miles and another at 84,000 miles, suggesting no specific mileage pattern. Safety implications include reduced visibility due to headlight outages, but no crashes or injuries are reported.

Owners report issues with the seat belts in the 2020 Nissan Murano, specifically noting that the seat belt latches are starting to stick and may not latch properly. Complaints frequently mention difficulty in pulling the seatbelt to latch, indicating a potential sticking mechanism. These issues are described without specific mileage ranges or timelines, suggesting they may occur at various points in the vehicle's use. There are no reports of crashes, fires, or loss of control associated with these seat belt problems, but the inability to secure a seat belt properly could have safety implications. Used car buyers should be aware of this potential issue and consider checking the seat belt functionality during inspection.

Owners report issues with the suspension of the 2020 Nissan Murano, particularly involving the rear shocks and overall vehicle stability. Complaints frequently mention defective rear shocks that have caused uneven tire wear, with one owner noting tire damage at approximately 35,000 miles. Another owner describes the vehicle becoming wobbly at highway speeds, especially after encountering road imperfections like potholes, with the issue appearing around 19,000 miles. This wobbliness is significant enough to pose a safety risk, as one owner nearly experienced a collision with a bridge barrier. These reports suggest potential safety implications due to the loss of vehicle control at higher speeds.

Owners of the 2020 Nissan Murano report issues related to the sunroof and hood design affecting visibility. One complaint describes an unexpected sunroof explosion, noting an explosive noise followed by glass falling into the vehicle, leading to skin irritation and damage to the vehicle's interior and exterior. Another owner highlights a design issue where the rear lip of the hood reflects sunlight into the driver's eyes under certain conditions, creating a hazardous glare. These issues do not specify a mileage range but indicate potential safety implications, such as driver distraction or injury from falling glass. Buyers considering this model may want to inspect the sunroof and assess the hood's reflection under various lighting conditions.