Last updated: 2026-10-10
2024 Lexus NX Reliability Report
The 2024 Lexus NX has a good reliability standing, but 12V battery failures and sudden power loss are the problems to check before you buy.
Recalls
14
Complaints
129
Complaint Rate
17.3per 10,000 sold
Est. Repair Cost
$551
Annual Fuel Cost
$2,150–$2,900
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Above average among 2024 SUVs, but one of the weaker NX years, with 12V battery drains and power loss reports on the 450h+ plug-in hybrid.
Top Issues to Watch
- ELECTRICAL SYSTEM (11)
- STRUCTURE (3)
- FUEL/PROPULSION SYSTEM (2)
Should You Buy the 2024 Lexus NX?
Good, with a caveat. Federal records and owner complaints put this model year above average among 2024 SUVs. Within the NX line, though, it ranks among the weaker of nine scored years. The 2023 and 2025 models rate about the same, so neither neighbor clearly beats it.
The 12V battery is the main complaint. It dies and the car will not start, and several reports involve the 450h+ plug-in hybrid after short trips. One owner saw repeat drains at about 5,000 and 6,000 miles, even after a warranty battery replacement. The most serious report is a total loss of electrical power while driving. The cluster goes dark and power steering and brake assist cut out, so the driver has to coast to a stop. It happened twice on a 450h+ at about 14,600 miles, the second time after the dealer replaced the battery. Two owners also report the sunroof shattering with the roof closed.
Federal recall records list 14 recalls, covering back over prevention, steering, air bags, and seats. Ask the seller to show that each one was completed. On a 450h+, ask for battery service records and any history of no-start repairs.
Compared to the 2025 Lexus NX, which scored the same. See also the 2023 Lexus NX for an earlier comparison.
Pros
- +Acceptable reliability score
Cons
- −Above-average recall count
- −Above-average complaint rate for SUV
- −ELECTRICAL SYSTEM: 12V battery dies and leaves the car unable to start (11 complaints)
- −8 fire incidents reported in owner complaints
Compare 2024 Lexus NX With
Common Problem Categories
Safety
LOW RISK- 14 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (11)
- UNKNOWN OR OTHER (7)
Recall Overview
14
recalls on record
The 2024 Lexus NX has 14 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.
NHTSA.gov →Complaint Breakdown
17.3
per 10,000 soldSegment avg: 6.9
Safety Incidents
16
Crashes
8
Fires
16
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Lexus NX Recall Details
14 recalls have been issued for the 2024 Lexus NX. All recall repairs are performed free of charge at authorized dealerships.
BACK OVER PREVENTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
STEERING, AIR BAGS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
SEATS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Consequence
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Remedy
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Buying a used 2024 Lexus NX? Check its history first
Electrical system problems lead owner complaints about the 2024 Lexus NX, and 14 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2024 Lexus NX NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Safety Technologies
Lexus NXRepair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$551
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Lexus NX Resale Value
The Lexus NX is estimated to retain about 65.8% of its original value after 5 years, based on observed used-car listings.
This benchmark covers the Lexus NX model overall and is not specific to the 2024 model year.
- Value Retained
- 65.8%
- Depreciation
- 34.2%
- Listings Analyzed
- 113
after 5 years
over the same period
U.S. used-car listings
Listings observed in . This is a historical market benchmark, not a current price quote.
Explore Lexus NX depreciation and resale value on CarResaleValue.com2024 Lexus NX Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Air Bag Clockspring Replacement | $1,037 – $1,094 |
| Air Conditioning Refrigerant Recover | $61 – $90 |
| Check Engine Light Diagnosis & Testing | $153 – $224 |
| Air Conditioning System Leak Inspection | $153 – $224 |
| Transmission Position Sensor Replacement | $322 – $386 |
| Headlight Bulb Replacement | $289 – $317 |
| Body Control System Diagnosis & Testing | $61 – $90 |
| Fuel Evaporative Canister Replacement | $707 – $771 |
| Horn Replacement | $395 – $509 |
| Intercooler Replacement | $1,069 – $1,368 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
MPG & Annual Running Costs
Gas
24–28 MPG
Running cost: $2,700–$3,450/yr
Fuel + repair
21–26 city / 28–33 hwy MPG
Plug-in Hybrid
36–39 MPG
Running cost: $2,300–$2,450/yr
Fuel + repair
38–41 city / 33–37 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2024 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| NX 250 2.5L 4-cyl | Front-Wheel Drive | Automatic (S8) | 26 | 33 | 28 | $2,150 |
| NX 250 AWD 2.5L 4-cyl | All-Wheel Drive | Automatic (S8) | 25 | 32 | 28 | $2,150 |
| NX 350 AWD 2.4L 4-cyl | All-Wheel Drive | Automatic (S8) | 21 | 28 | 24 | $2,900 |
| NX 350 AWD F Sport 2.4L 4-cyl | All-Wheel Drive | Automatic (S8) | 21 | 28 | 24 | $2,900 |
Plug-in Hybrid trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| NX 450h Plus AWD 2.5L 4-cyl | All-Wheel Drive | Automatic (AV-S6) | 38 | 33 | 36 | $1,900 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2024 Lexus NX.
Ask for service records showing 12V battery replacements or jump starts, and have the battery load-tested.
On a 450h+, let it sit overnight, then confirm the fob unlocks the doors and the car starts.
Drive at highway speed and listen for wind noise or a door-open warning from the driver's door.
Inspect the light at the bottom of the driver's door and nearby trim for scorch marks or melted plastic.
Check the sunroof glass for chips or cracks and ask whether it has ever been replaced.
Press the fuel door release several times and confirm the door opens every time.
Hold a steady 38 to 48 mph and feel for vibration in the steering wheel or floor.
Pair a phone with CarPlay and test hands-free calls and voice commands for dropouts.
2024 Lexus NX Common Problems by Component
129 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
11 complaintsSafety-relatedThe 12V battery dies and leaves the car unable to start. This is the most common pattern, and several reports involve the 450h+ plug-in hybrid after short trips. With the doors and liftgate locked, some drivers crawl in through the cargo area. One report describes repeat drains at about 5,000 and 6000 miles, including after a warranty battery replacement. Other reports cover a door courtesy light that sparked into a fire, a driver door that opened while driving, a dark gauge cluster, false blind spot alerts, and late collision warnings in 2 crash reports.
UNKNOWN OR OTHER
7 complaintsSafety-relatedThe driver's door unlocks or reads as open at highway speed. Wind noise follows, and a warning tells the driver to shift to park. Reports say it happens repeatedly, sometimes in rain. Other complaints describe sudden acceleration while parking that ended in a crash, CarPlay calls and voice commands that keep dropping while owners wait on a software update, and a vibration around 43 mph that the dealer called normal for the hybrid powertrain. Owners also report a highway power loss blamed on a punctured radiator and cars delivered with one key fob because of the chip shortage.
STRUCTURE
3 complaintsThe sunroof shatters without warning. Two reports describe this with the roof closed, and one happened on the highway. Neither report names an impact or a cause. A separate complaint says that in winter storms the front end packs with snow and buries the standard headlights, which have no washers. The snow also shuts down the safety features, so the driver has to stop and clear it, and the fix lasts only a few miles.
FUEL/PROPULSION SYSTEM (2 complaints)
FUEL/PROPULSION SYSTEM
2 complaintsSafety-relatedThe fuel door latch won't release, so the tank can't be filled. Support suggested prying the door open while someone else pressed the button, and the dealer is ordering a replacement part. The other complaint describes sudden acceleration followed by an automatic braking failure that ended in a crash, with no warning signs beforehand. Lexus pulled data from the vehicle but had not yet explained the results to the owner.
POWER TRAIN (2 complaints)
POWER TRAIN
2 complaintsThe car loses all electrical power while driving, which is the most serious report here. The cluster goes dark and power steering and brake assist cut out, so the driver has to coast to a stop. It happened twice on a 450h+ plug-in hybrid at about 14,600 miles, and the second time came after the dealer replaced the 12V battery. A separate NX 350 complaint describes a popping sound, then a car that would not go into Drive even though the shifter showed D and the screen read Park.
VISIBILITY/WIPER (2 complaints)
VISIBILITY/WIPER
2 complaintsThe wipers stop about 3 inches short of the windshield edge and leave a strip of glass uncleaned. A second complaint says the driver's side mirror vibrates constantly at highway speeds around 65 mph. Neither complaint mentions a crash, an injury, or a dealer repair. Both describe how the parts are designed and behave in normal use, not a part that broke over time. Shoppers who drive often in rain or at highway speed may want to check both during a test drive.
VISIBILITY (1 complaints)
VISIBILITY
1 complaintThe contact owns a 2024 Lexus NX 350H. The contact stated while the vehicle was parked, the passenger’s side side view mirror shattered without impact. The vehicle was taken to a dealer, where the contact was informed that the repair would be paid for out-of-pocket. The manufacturer was made aware of the failure. The failure mileage was approximately 5,500.
SERVICE BRAKES (1 complaints)
SERVICE BRAKES
1 complaintThe incident happened on August 27, 2025, at about 8:30 in the morning when I was trying to park the car in a parking lot. As I came to the parking space to park the car with my foot on the brake pedal, the car accelerated all of a sudden after it had stopped before I could shift the gear lever to “Park”. The car went over the curb. I reversed and tried to park the car again in the same spot. The car accelerated again and went over the curb, and this time ended up going all the way to the two-way traffic road located ahead of the curb. Fortunately, there was no traffic on the road at that time and no pedestrian on the sidewalk, and no one got hurt. The car stopped in the middle of the road. I drove back to the parking lot and tried to park the car again in the same spot. This time the car stopped without any incident. The dashboard said, “System Malfunction” and said to take the car to the dealership. I drove to the Lexus dealership without any incident. There was significant damage in the front and both sides of the car. I told Lexus what had happened. A case manager was assigned. An inspector was sent to inspect the car. After the inspection, he sent me a report. The report was technical in nature and had graphs and data points without any explanation. I could not understand the report. He told me that the report was sent to Toyota and Toyota would get back to me after they had analyzed the data downloaded by him. Toyota sent me the report, and the report said that my foot was on the accelerator at that time and the car functioned properly. I am pretty sure that my foot was on the brake pedal at that time and not on the accelerator. Toyota was not willing to answer any questions I had and told me to get a second opinion. Currently, my car is in the auto body shop being repaired via my insurance. Even though, no further incident has happened to date, I am afraid that this could happen again in the future, possibly badly hurting or even killing people.
ENGINE (1 complaints)
ENGINE
1 complaintSafety-relatedThe contact owned a 2024 Lexus NX530. The contact stated that while parked and turned off, a few hours later, she observed a fire emanating from the front of the vehicle. The fire then spread to another vehicle that was parked in front of the vehicle. The fire department arrived and defused the fire. The contact stated that the fire department advised her that the fire originated from the engine compartment. The vehicle was towed to a salvage lot. A fire report was taken, and a police report was pending being filed. The contact mentioned that while driving the vehicle prior to the fire, there were no warning lights illuminated. The manufacturer was not notified of the failure. The failure mileage was unknown.
EXTERIOR LIGHTING (1 complaints)
EXTERIOR LIGHTING
1 complaintThere is a defect on all models like mine, and the dealer claims that it cannot be fixed. With my former vehicle, a 2019 BMW 340i GT, whenever I drove into a garage, the headlights would come on immediately so I could easily see where I should go. With the Lexus, it takes about 5-to-8 seconds for the headlights to turn on. This is unsafe to anyone walking in the garage inn that area.
When Do 2024 Lexus NX Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Lexus NX Years
Best Lexus NX Years to Buy
Based on reliability index scoreLexus NX Years to Avoid
No Lexus NX years are statistical outliers in our data.
Scores stay between 75 and 88 across 9 scored model years.
Lexus NX Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 79/100 | Good |
| 2019 | 77/100 | Good |
| 2020 | 82/100 | Excellent |
| 2021 | 82/100 | Excellent |
| 2022 | 75/100 | Good |
| 2023 | 77/100 | Good |
| 2024 | 77/100 | Good |
| 2025 | 77/100 | Good |
| 2026 | 88/100 | Excellent |
Lexus NX Reliability Compared to Other Years
Frequently Asked Questions
Is the 2024 Lexus NX reliable?
What are the most common problems with the 2024 Lexus NX?
Does the 2024 Lexus NX have 12V battery problems?
Can the 2024 Lexus NX lose power while driving?
Is the 2024 Lexus NX better than the 2023 or 2025?
Don’t buy a 2024 Lexus NX without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2024 Lexus NX
Of the four inputs behind this score, the 2024 Lexus NX does best on how many systems draw complaints (84/100) and worst on recall impact (71/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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