Last updated: 2026-04-20
2024 Lexus NX Reliability Report
The 2024 Lexus NX scores 77/100 ("Good"). With 14 recalls and 129 owner complaints, reliability is acceptable but not class-leading.
Recalls
14
Complaints
129
Complaint Rate
17.3per 10,000 sold
Est. Repair Cost
$551
Annual Fuel Cost
$2,150–$2,900
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ELECTRICAL SYSTEM (11)
- STRUCTURE (3)
- FUEL/PROPULSION SYSTEM (2)
Should You Buy the 2024 Lexus NX?
At 77/100, the 2024 Lexus NX lands in "Good" territory — acceptable, but not class-leading.
Its complaint rate of 17.3 per 10,000 vehicles sold runs above the SUV segment average of 7.7. The most common reports involve electrical system (44).
Get a pre-purchase inspection on any used example, with extra attention to electrical system (44). An extended warranty is worth pricing out.
Compared to the 2025 Lexus NX, which scored the same. See also the 2023 Lexus NX for an earlier comparison.
Pros
- +Acceptable reliability score
Cons
- −Above-average recall count
- −Above-average complaint rate for SUV
- −ELECTRICAL SYSTEM issues reported (11 complaints)
- −8 fire incidents reported in owner complaints
Compare 2024 Lexus NX With
Common Problem Categories
Safety
LOW RISK- 14 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (11)
- UNKNOWN OR OTHER (7)
Recall Overview
14
recalls on record
The 2024 Lexus NX has 14 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.
NHTSA.gov →Complaint Breakdown
17.3
per 10,000 soldSegment avg: 7.7
Safety Incidents
16
Crashes
8
Fires
16
Injuries
0
Deaths
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Lexus NX Recall Details
14 recalls have been issued for the 2024 Lexus NX. All recall repairs are performed free of charge at authorized dealerships.
BACK OVER PREVENTION
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2026 Toyota, Lexus, and Subaru Solterra vehicles equipped with a Panoramic View Monitor (PVM) system. Please see the recall report for a complete list of models. A software error may cause the rearview camera to freeze or display a blank screen when the vehicle is in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Consequence
A rearview camera that fails to display an image can reduce the driver's view behind the vehicle, increasing the risk of a crash.
Remedy
Dealers will update the parking assist software, free of charge. Owner letters were mailed January 2, 2026. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's numbers for this recall are 25TB13 and 25LB06. Subaru's number for this recall is WRE25.
STEERING, AIR BAGS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Consequence
A deactivated driver's air bag will not deploy as intended, increasing the risk of injury during a crash.
Remedy
Dealers will inspect and replace the spiral cable assembly as necessary, free of charge. Owner notification letters were mailed March 17, 2025. Owners may contact Toyota's customer service at 1-800-331-4331. Toyota's number for this recall is 25TA02. Lexus' number for this recall is 25LA02.
SEATS
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2024 Lexus RX 350, RX 350h, 2024-2025 NX 250, NX 350, and NX 350h vehicles. The head restraints on the driver and front passenger seats may be inadvertently removed without pressing the lock release button. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) Number 202, "Head Restraints."
Consequence
A head restraint that is inadvertently removed and not reinstalled can increase the risk of injury during a rear-end crash.
Remedy
Dealers will replace the driver and front passenger seat head rest assemblies, free of charge. Owner letters were mailed February 14, 2025. Owners may contact Toyota customer service at 1-800-331-4331. Toyota's numbers for this recall are 24LB06 and 24LA06.
Buying a used 2024 Lexus NX? Check its history first
Every 2024 Lexus NX has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2024 Lexus NX NHTSA Safety Ratings
Crash Test Results by Configuration (expand)
Gas Powertrain
Safety Technologies
Lexus NXRepair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$551
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Lexus NX Resale Value
The Lexus NX is estimated to retain about 65.8% of its original value after 5 years, based on observed used-car listings.
This benchmark covers the Lexus NX model overall and is not specific to the 2024 model year.
- Value Retained
- 65.8%
- Depreciation
- 34.2%
- Listings Analyzed
- 113
after 5 years
over the same period
U.S. used-car listings
Listings observed in . This is a historical market benchmark, not a current price quote.
Explore Lexus NX depreciation and resale value on CarResaleValue.com2024 Lexus NX Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Air Bag Clockspring Replacement | $1,037 – $1,094 |
| Air Conditioning Refrigerant Recover | $61 – $90 |
| Check Engine Light Diagnosis & Testing | $153 – $224 |
| Air Conditioning System Leak Inspection | $153 – $224 |
| Transmission Position Sensor Replacement | $322 – $386 |
| Headlight Bulb Replacement | $289 – $317 |
| Body Control System Diagnosis & Testing | $61 – $90 |
| Fuel Evaporative Canister Replacement | $707 – $771 |
| Horn Replacement | $395 – $509 |
| Intercooler Replacement | $1,069 – $1,368 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
MPG & Annual Running Costs
Gas
24–28 MPG
Running cost: $2,700–$3,450/yr
Fuel + repair
21–26 city / 28–33 hwy MPG
Plug-in Hybrid
36–39 MPG
Running cost: $2,300–$2,450/yr
Fuel + repair
38–41 city / 33–37 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2024 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| NX 250 2.5L 4-cyl | Front-Wheel Drive | Automatic (S8) | 26 | 33 | 28 | $2,150 |
| NX 250 AWD 2.5L 4-cyl | All-Wheel Drive | Automatic (S8) | 25 | 32 | 28 | $2,150 |
| NX 350 AWD 2.4L 4-cyl | All-Wheel Drive | Automatic (S8) | 21 | 28 | 24 | $2,900 |
| NX 350 AWD F Sport 2.4L 4-cyl | All-Wheel Drive | Automatic (S8) | 21 | 28 | 24 | $2,900 |
Plug-in Hybrid trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| NX 450h Plus AWD 2.5L 4-cyl | All-Wheel Drive | Automatic (AV-S6) | 38 | 33 | 36 | $1,900 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2024 Lexus NX.
Test 12V battery for unexpected drainage
Check for sunroof integrity and signs of stress
Inspect headlights for snow accumulation issues
Verify proper function of fuel door latch
Test all door locks and electronic functions
Ensure CarPlay and infotainment systems work without interruption
Check for any recall notices related to electrical or structural issues
2024 Lexus NX Common Problems by Component
129 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
11 complaintsSafety-relatedOwners report several issues with the electrical system in the 2024 Lexus NX, with a notable pattern of 12V battery failures that leave the vehicle non-responsive, often after short-distance driving. Complaints frequently mention being stranded due to unexpected battery drainage and describe instances where the vehicle's doors lock and become inoperable, sometimes trapping occupants inside. These issues typically arise around 5,000 to 19,000 miles. Safety implications include two crashes with injuries and one fire originating from the driver's side door, raising concerns about potential risks when electrical failures occur. Buyers should be aware of these patterns, particularly if considering a plug-in hybrid model, as multiple complaints suggest unresolved issues with battery and app communication systems.
UNKNOWN OR OTHER
7 complaintsSafety-relatedOwners of the 2024 Lexus NX report several distinct issues under the "UNKNOWN OR OTHER" category. A common problem involves the vehicle's doors, with multiple owners experiencing unexpected door unlocking while driving, accompanied by wind noise and warning alerts. Another issue frequently mentioned is the malfunctioning of the CarPlay system, which disrupts hands-free phone calls and voice commands, reportedly due to a pending software update. Additionally, one owner describes a crash incident where the vehicle unexpectedly accelerated while parking. Complaints also include a vibration in the steering wheel at specific speeds, which some attribute to the hybrid powertrain, and issues with key fob availability due to a chip shortage. These reports are noted soon after purchase, with some issues persisting despite dealer intervention. Safety implications are highlighted by the crash report and the potential for sudden vehicle stoppage or acceleration.
STRUCTURE
3 complaintsOwners report two primary issues with the structure of the 2024 Lexus NX. Multiple owners describe incidents where the sunroof unexpectedly explodes while driving, both on local roads and highways, with no apparent external cause. Additionally, complaints frequently mention that in snowy conditions, the vehicle's standard headlights accumulate snow, leading to a significant reduction in visibility and causing the safety features to shut down. This requires drivers to frequently stop and manually clear snow from the headlights to maintain visibility. These issues are reported without specific mileage ranges, but they present potential safety concerns due to impaired visibility and unexpected sunroof failure.
FUEL/PROPULSION SYSTEM (2 complaints)
FUEL/PROPULSION SYSTEM
2 complaintsSafety-relatedOwners of the 2024 Lexus NX report issues related to the fuel/propulsion system, specifically involving sudden acceleration and fuel door latch failures. One complaint describes a crash following an automatic braking system failure after experiencing sudden acceleration, with no prior warning signs noted. Another complaint details the fuel door latch failing to open, preventing refueling and risking the vehicle running out of fuel. This issue required manual intervention to access the fuel cap and is awaiting a replacement part. These problems are reported in new vehicles, indicating they may occur at low mileage.
POWER TRAIN (2 complaints)
POWER TRAIN
2 complaintsOwners of the 2024 Lexus NX report issues related to the power train, specifically involving sudden electrical failures and gear shifting problems. One owner of the NX 450h+ describes a complete electrical power loss while driving, leading to a loss of power steering and brake assist, which presents a potential crash risk; this issue occurred twice at around 14,600 miles. Another owner of the NX350 notes a problem with the vehicle failing to shift into the intended gear, despite the instrument panel indicating otherwise, accompanied by an abnormal popping sound. Both complaints highlight safety implications, including potential loss of control, with the NX 450h+ issue being repeatable and confirmed by a dealer technician. These issues may be of interest to potential buyers considering the safety and reliability of the vehicle.
VISIBILITY/WIPER (2 complaints)
VISIBILITY/WIPER
2 complaintsOwners report two main visibility issues with the 2024 Lexus NX. The first issue involves the windshield wipers, which do not clean up to the edge, leaving approximately a three-inch gap, potentially affecting visibility in certain weather conditions. The second issue involves the driver-side mirror, which vibrates consistently at highway speeds of around 65 mph. These complaints do not specify mileage ranges, and no safety incidents such as crashes or loss of control are mentioned. Buyers should consider these visibility concerns when evaluating the vehicle.
VISIBILITY (1 complaints)
VISIBILITY
1 complaintThe contact owns a 2024 Lexus NX 350H. The contact stated while the vehicle was parked, the passenger’s side side view mirror shattered without impact. The vehicle was taken to a dealer, where the contact was informed that the repair would be paid for out-of-pocket. The manufacturer was made aware of the failure. The failure mileage was approximately 5,500.
SERVICE BRAKES (1 complaints)
SERVICE BRAKES
1 complaintThe incident happened on August 27, 2025, at about 8:30 in the morning when I was trying to park the car in a parking lot. As I came to the parking space to park the car with my foot on the brake pedal, the car accelerated all of a sudden after it had stopped before I could shift the gear lever to “Park”. The car went over the curb. I reversed and tried to park the car again in the same spot. The car accelerated again and went over the curb, and this time ended up going all the way to the two-way traffic road located ahead of the curb. Fortunately, there was no traffic on the road at that time and no pedestrian on the sidewalk, and no one got hurt. The car stopped in the middle of the road. I drove back to the parking lot and tried to park the car again in the same spot. This time the car stopped without any incident. The dashboard said, “System Malfunction” and said to take the car to the dealership. I drove to the Lexus dealership without any incident. There was significant damage in the front and both sides of the car. I told Lexus what had happened. A case manager was assigned. An inspector was sent to inspect the car. After the inspection, he sent me a report. The report was technical in nature and had graphs and data points without any explanation. I could not understand the report. He told me that the report was sent to Toyota and Toyota would get back to me after they had analyzed the data downloaded by him. Toyota sent me the report, and the report said that my foot was on the accelerator at that time and the car functioned properly. I am pretty sure that my foot was on the brake pedal at that time and not on the accelerator. Toyota was not willing to answer any questions I had and told me to get a second opinion. Currently, my car is in the auto body shop being repaired via my insurance. Even though, no further incident has happened to date, I am afraid that this could happen again in the future, possibly badly hurting or even killing people.
ENGINE (1 complaints)
ENGINE
1 complaintSafety-relatedThe contact owned a 2024 Lexus NX530. The contact stated that while parked and turned off, a few hours later, she observed a fire emanating from the front of the vehicle. The fire then spread to another vehicle that was parked in front of the vehicle. The fire department arrived and defused the fire. The contact stated that the fire department advised her that the fire originated from the engine compartment. The vehicle was towed to a salvage lot. A fire report was taken, and a police report was pending being filed. The contact mentioned that while driving the vehicle prior to the fire, there were no warning lights illuminated. The manufacturer was not notified of the failure. The failure mileage was unknown.
EXTERIOR LIGHTING (1 complaints)
EXTERIOR LIGHTING
1 complaintThere is a defect on all models like mine, and the dealer claims that it cannot be fixed. With my former vehicle, a 2019 BMW 340i GT, whenever I drove into a garage, the headlights would come on immediately so I could easily see where I should go. With the Lexus, it takes about 5-to-8 seconds for the headlights to turn on. This is unsafe to anyone walking in the garage inn that area.
When Do 2024 Lexus NX Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Lexus NX Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Lexus NX Years to Buy
Based on reliability index scoreThe best Lexus NX year is 2026 with a reliability score of 88/100, rated excellent. Other strong picks include 2021 (82/100) and 2020 (82/100).
Lexus NX Years to Avoid
No Lexus NX years are statistical outliers in our data.
All model years score consistently well. The Lexus NX maintains one of the highest industry standards for long-term durability across its entire production span.
Lexus NX Reliability Score Trend
Lexus NX reliability has remained consistent across model years, averaging 79/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 79/100 | Good |
| 2019 | 77/100 | Good |
| 2020 | 82/100 | Excellent |
| 2021 | 82/100 | Excellent |
| 2022 | 75/100 | Good |
| 2023 | 77/100 | Good |
| 2024 | 77/100 | Good |
| 2025 | 77/100 | Good |
| 2026 | 88/100 | Excellent |
Lexus NX Reliability Compared to Other Years
Frequently Asked Questions
Is the 2024 Lexus NX reliable?
What are the most common problems with the 2024 Lexus NX?
How many recalls does the 2024 Lexus NX have?
Is the 2024 Lexus NX expensive to maintain?
Don’t buy a 2024 Lexus NX without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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