2025 Jeep Grand Cherokee Reliability Score & Common Problems

Owners report issues with the 2025 Jeep Grand Cherokee's engine, including potential fire hazards and sudden power loss. Multiple complaints mention engine fires, with one instance where smoke filled the cabin and the vehicle caught fire after being parked, occurring at approximately 5,000 miles. Another owner highlights an inability to complete a recall repair related to engine fires due to unavailable parts, while also noting a lack of alternative transportation options. Additionally, some owners experience unexpected engine shutdowns while driving and receive notifications to service the hybrid electric system without available solutions. These issues suggest significant safety implications, particularly regarding the risk of fires and loss of vehicle control.

Owners report issues with the lane departure system in the 2025 Jeep Grand-Cherokee, with complaints frequently mentioning the system's failure to vibrate as expected despite settings being adjusted to the highest level. Additionally, multiple owners describe persistent problems with warning lights related to blind spot alerts and automatic emergency braking (AEB), which often indicate limited functionality and require service. These issues are noted to occur frequently, with some vehicles remaining at dealerships for extended periods without resolution. There are no reports of crashes or loss of control directly linked to these issues, but the recurring malfunctions and prolonged repair times may be concerning for potential buyers.

Owners of the 2025 Jeep Grand Cherokee report two primary issues related to the fuel/propulsion system. First, multiple owners indicate that the vehicle's actual fuel economy falls significantly short of the advertised 22 mpg, with some reporting averages as low as 16-17.5 mpg, even after 7,400 miles. They also note a smell suggesting the engine may be running rich, though no warning lights or diagnostic messages are reported. Second, owners describe an issue where the fuel cover does not lock as expected, despite manufacturer claims that it should, raising concerns about potential vulnerability to fuel tampering. No safety incidents such as crashes or fires have been reported in these complaints.

Owners report issues with the Forward Collision Warning (FCW) and Active Braking (AB) systems in the 2025 Jeep Grand Cherokee, often at low mileages, such as 8,855 miles. Common symptoms include unexpected system failures leading to abrupt braking, which can result in engine power loss and the vehicle entering a non-responsive state, as well as the vehicle entering limp mode with limited acceleration. Additionally, owners describe the FCW system as non-functional since purchase, with dealerships unable to diagnose or repair the issue despite multiple service visits. These failures pose safety risks, including potential rear-end collisions due to sudden stops and concerns about driving with unreliable safety features. Buyers should be aware that these issues may not be immediately evident and can persist despite dealership interventions.

Owners of the 2025 Jeep Grand Cherokee report issues with the steering system, particularly involving a complete loss of steering functionality and unresponsive steering wheel buttons. One owner describes the steering wheel becoming immovable shortly after purchase, requiring a full power steering rack replacement due to a failure at very low mileage. Another owner reports that while driving at 65 MPH, the steering wheel buttons failed, coinciding with an ABS warning light, leading to replacement of the ABS and instrument panel at around 3,000 miles. These issues suggest potential safety implications, as a complete steering failure could lead to a loss of control. Buyers should be aware of these early-life steering and electronic component concerns.