2023 Hyundai Venue Reliability Report

The contact owns a 2023 Hyundai Venue. The contact stated that while driving 20-22 MPH, the Forward Collision Avoidance, Lane Keep Assist, and Blind Spot warning lights illuminated, along with several other unknown warning lights were illuminated. The contact stated that while driving the vehicle to the dealer the following day, the warning lights had turned off. The vehicle was taken to the dealer, where it was diagnosed, and determined that the air bag control module had failed and needed to be replaced. The dealer ordered the part. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 37,361.

Rear ended another car and emergency brake never went on. Got a beeping noise after the car in front of me was hit.

The body panel below the left front turn signal has cracked and is getting larger in size due to the thermal dynamics of expansion and contraction. The car is currently under its original bumper-to-bumper warranty and was noticed and reported to Hyundai at 41K miles (the original bumper-to-bumper warranty is for 5 years and 60K miles). Hyundai's warranty includes an anti-perforation warranty, and since the body panel now has a crack exposing the interior of the engine compartment, the item is warrantable. But, Hyundai is refusing to cover it at this point in time. This is in contradiction to their own warranty, which they claim is the best in the automotive industry. If their warranty is that good, then WHY is it so difficult for them to cover this body panel crack?

While driving home from a trip , the car suddenly lost power . and engine light came on an then transmission light overheating light came on . I was near a town pulled over and had car towed to nearest Hyundai dealer. after waiting a week they finally looked at the vehicle, and said that mice had eaten the transmission electrical harness. Days later they repaired the damage, their was only 6000 miles on the car, but it was not covered under the warranty because mice had eaten the wirers. After I researched , the vehicle ,I found out the the wiring they used was made with a soy based coating plant based.THis apparently is not the first time this has been reported to the manufacture. To add to my problems they replaced the same wiring harness back into the car. On the bill I received they charged me 398.20 dollars. Also on the bill it states,that any warranties are only guarantied by manf,and hyundai disclaims any responsibility. Hyundai placed these same wring harness back in the vehicle knowing this is a real problem and danger to drivers.They basically are putting an all you can eat buffet for all rodents.This is a dangerous condition where the vehicle could shut down at any time.

I am writing to formally notify you of an issue I have been experiencing with my recent leased vehicle, and to request that the issue be addressed accordingly. Additional information: Leased date: February 11, 2023 Dealer address: HUDSON HYUNDAI 977 Communipaw Avenue Jersey City, New Jersey 07304 Phone: (201) 333-3100 2023 HYUNDAI VENUE DENIM LIMITED VIN NUMBER: [XXX] n February 11, 2023, from HUDSON HYUNDAI located at 977 Communipaw Avenue Jersey City, New Jersey 07304 a 2023 HYUNDAI VENUE DENIM LIMITED VIN NUMBER: [XXX]. Appr [XXX] 2023, I began having trouble with the safety futures such as: 1.Blind-Spot Collision Warning (BCW) (It has been working randomly). 2.Rear Cross-Traffic Collision Warning (RCCW) (It has been working randomly). 3.Rear Occupant Alert (ROA) (It has been working randomly). 4.Driver Attention Warning (DAW) (It has been working randomly). 5.Front Passenger Seat belt alert. (It has been working randomly). 6.8-inch color touchscreen with navigation goes to night mode during the day (day light) by itself and starts to run a setup by itself while driving (please see attached pictures). Blue Link only sent an e-mail notification about the automatic setup once. (Days after the episode). On [XXX], I contacted the dealership salesperson (who leased me the vehicle) via text message, Mr. [XXX] informing regarding the safety futures concern, and he provided me a number to call. Unfortunately, they were overbooked, and I only was booked for the following week. ([XXX]). My husband dropped-off the vehicle at HUDSON HYUNDAI located at 977 Communipaw Avenue Jersey City, New Jersey 07304. He gave to the person in charge to check-in the vehicle a written explanation of the issue. Per my husband, even the authorized person at the dealer was unable to have access to the safety futures. The gentlemen stated that even him could not have access to the settings to change anything. INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

Upon driving the Hyundai Venue the lane assistance feature would repeatedly sound an alert that the car was drifting out of the lane and proceed to yank the wheel in order to keep the car inside the lane. When driving the vehicle on the highway this alarm and wheel pulling was constant, especially in any form of crosswinds, it made the car feel almost impossible to control and terrified my child that was in the car with me. After shutting the lane assistance feature off the course correction that lane assistance was trying to achieve transferred to myself as the driver to manually course correct the car. In order to keep the car inside a lane on the highway I must stay around 50-55mph with a tight grip on the wheel making constant corrections and even then it still feels unsafe as it tries to pull. I contacted two different Hyundai dealerships that said to me it is a design issue as well as them stating the lane assistance feature was a common complaint due to the yanking of the wheel and they advised me to shut it off. My husband brought it to a dealership for a test drive when he demonstrated the car pulling inches out of the lane and his struggle to control it, however since there was not a physical defect the dealership could not help us. I contacted Hyundai corporate and spoke with three different people who said to follow the advice about the lane assistance but since there is not physical defect that nothing can be done. My family and I are left with a car we feel unsafe in and I fear an accident is just a matter of time.

Flat tire. Right rear. Outside sidewall separated. Hankook tire,185/65R15 88H, DOT 1T&DF 1B HO 4222, H436 19477.