2024 Genesis GV70 Reliability Report

The digital instrument cluster in my 2024 Genesis GV70 has failed multiple times while driving. The vehicle was taken to the dealership on December 20, 2025 for instrument cluster malfunction. The vehicle remained in the shop for approximately four weeks, and the instrument cluster module was replaced. The vehicle was returned to me on January 19, 2026 with representation that the issue had been corrected. On February 8, 2026, only 20 days after the repair, the instrument cluster failed again while the vehicle was in operation. The panel was completely inoperative for approximately two hours. During the failure: Speedometer was not visible, Warning lights were not visible, Fuel gauge was not visible, Safety indicators were not visible, signal lights not working, Automatic Engine Start/Stop system control not working. Entire console goes out.  Operating a vehicle without access to critical driving information presents a safety hazard.

Both of my front headlights get condensation to the point of droplets every time it rains, or I go through the car wash. My car is a 2024. Genesis has implied that it is "normal" after I contacted my dealer in Richmond, Virginia. I am retired, so I don't usually drive a night. Would having fogged out lens degrade the performance of my headlights? I'm [XXX] and owned many cars. This is the first brand new car that has had this issue. It should be noted that the lens do clear up after the sun hits them for a few days. My car is not garaged so it is exposed to the rain. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

Pulling out of parking lot onto street and car would not accelerate beyond 10 miles a hr Pedal was to the floor and didn't change speed. Read on forum this is a known issue. Possibly fuel issue. No DTC code is issued. Dealer could not replicate, which I read on forum was known. Worried about this happening again or on highway.

•Malfunctions: •Brakes: Failed multiple times, including during a critical incident on 11/9/2024, where I couldn’t stop the car, risking a severe collision. •Steering: The steering system failed during the same event, making the car uncontrollable. •Acceleration: The vehicle unexpectedly accelerated on multiple occasions, including on 4/16/2024, creating dangerous driving conditions. •These components are available for inspection. •Safety Risks: •My safety was at extreme risk when the car unexpectedly accelerated, and I couldn’t stop it, narrowly avoiding a collision with gas tanks, which could have been catastrophic. •Inspection and Diagnosis: •The dealership inspected the car on 4/16/2024 and 10/11/2024, but no faults were found, despite my concerns. They only drove the car briefly and did not adequately investigate the braking or steering issues. •No diagnostic trouble codes (DTCs) were found, contradicting the malfunctions I experienced. •Inspection by Others: •The car was assessed by my insurance company, who initially missed wheel damages, later correcting the report after I pointed it out. •I also reached out to Genesis customer care but received no comprehensive response regarding the ongoing safety issues. •Symptoms Prior to Failure: •On 11/9/2024, the check engine light illuminated, but by the time I could schedule an appointment, it disappeared. Previous brake and steering issues were noted but not adequately investigated.

The passenger side sideview mirror of my vehicle folds to a closing position while the vehicle is in motion. This has occurred a few times today creating a safety hazard for the occupants of my vehicle and other drivers as I have lost visibility on that side of the vehicle while on the road. I have re-opened the mirror and after a few mins it closes up on its own again. Upon contacting the dealer, they informed me that they don't have any available appointments until 11/15. I reached out to Genesis Corporate and they changed my service dealership. I also informed them of what occurred. I have contacted 2 other dealership to obtain a quick appointment and there is no appointments available.