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Last updated: 2026-03-14

2023 Volkswagen ID-4 Reliability Report
The 2023 Volkswagen ID-4 scores 42/100 ("Mixed"). With 14 recalls and 402 owner complaints, buyers should proceed with caution.
Recalls
14
Complaints
402
Complaint Rate
N/A
Est. Annual Cost
N/A
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Mixed reliability — proceed with caution and budget for repairs.
Top Issues to Watch
- ELECTRICAL SYSTEM (176)
- STRUCTURE (34)
- POWER TRAIN (24)
Generation & Refresh (US)
2023 received a 2023 refresh update for the First generation (E21).
- Changes: New 62 kWh battery option; Redesigned center console; 12-inch infotainment system.
- Year 3 in this generation (2021–2024).
- 1st generation ID-4 (US).
What this means for buyers
Refresh years bring updates but can also introduce new issues. Check early recall data before buying.
2021: First generation (E21) Launch
Generation start — new platform.
2023: This Model Year (Refresh)
2023 received a 2023 refresh update for the First generation (E21).
2024: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2023 Volkswagen ID-4?
The 2023 Volkswagen ID-4 scores 42/100 ("Mixed"). Buyers should proceed with caution. 2023 received a 2023 refresh update for the First generation (E21).
With 402 owner complaints and 14 recalls, the complaint volume is above average. Reported issues — particularly in electrical system (176) — can be costly to repair.
An extended warranty is strongly recommended. A thorough pre-purchase inspection focused on electrical system (176) is essential before committing.
Compared to the 2024 Volkswagen ID-4, which scored 4 points higher. See also the 2022 Volkswagen ID-4 for an earlier comparison.
Pros
- +5-star NHTSA crash rating
- +Well-established generation
Cons
- −Below-average reliability score
- −Above-average recall count
- −Above-average complaint volume
- −ELECTRICAL SYSTEM issues reported (176 complaints)
- −5 fire incidents reported in owner complaints
- −Safety recall: park-outside advisory issued
Compare 2023 Volkswagen ID-4 With

2023 Audi Q5
Reliability: 71/100

2023 Lexus NX
Reliability: 77/100

2023 Mercedes-Benz GLE
Reliability: 70/100

2023 Porsche Cayenne
Reliability: 61/100
Common Problem Categories
Safety
LOW RISK- 14 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (176)
- UNKNOWN OR OTHER (52)
Recall Overview
14
recalls on record
The 2023 Volkswagen ID-4 has 14 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
402
complaintsSafety Incidents
42
Crashes
5
Fires
27
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Volkswagen ID-4 Recall Details
14 recalls have been issued for the 2023 Volkswagen ID-4. All recall repairs are performed free of charge at authorized dealerships.
ELECTRICAL SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 ID.4 vehicles. The high-voltage battery may overheat.
Consequence
A high-voltage battery that overheats increases the risk of a fire.
Remedy
Dealers will update the high-voltage battery software, and replace the high-voltage battery, as necessary, free of charge. Owner notification letters are expected to be mailed March 20, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EA. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
ELECTRICAL SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Interim letters, notifying owners of the safety risk, were mailed February 10, 2026. Additional letters will be sent once the final remedy is available. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EW. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on January 23, 2026.
ELECTRICAL SYSTEM
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2024 ID.4 vehicles. The high voltage (HV) battery cell modules may contain misaligned electrodes that can result in a battery fire.
Consequence
A vehicle fire while parked or driving can increase the risk of injury.
Remedy
Owners are advised to park outside immediately after charging and not leave their vehicles charging indoors overnight until the recall repair is complete. Also, owners are advised not to use Level 3 DC chargers and to limit the maximum charge of the battery to 80% until the remedy has been completed. Dealers will replace the high voltage battery cell modules as necessary, free of charge. Owner notification letters were mailed February 11, 2026. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 93EV. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on December 5, 2025.
Showing 10 of 14 recalls. View all on NHTSA.gov →
2023 Volkswagen ID-4 NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 10.3%
Safety Technologies
Volkswagen ID-4 Repair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2023 Volkswagen ID-4 Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Tire Pressure Monitor Lamp Diagnosis | $182 – $268 |
| General Diagnosis | $140 – $206 |
| Noise Diagnosis | $182 – $268 |
| Vibration Diagnosis | $182 – $268 |
| No Start Diagnosis | $182 – $268 |
| Pre-Purchase Car Inspection | $253 – $371 |
| Engine Oil Light Diagnosis | $182 – $268 |
| Check Engine Light Diagnosis & Testing | $182 – $268 |
| AC Diagnosis | $140 – $206 |
| Air Conditioning System Leak Inspection | $140 – $206 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2023 Volkswagen ID-4.
Test infotainment system for screen blackouts
Inspect door handles for proper operation
Check for unintended acceleration during low-speed maneuvers
Verify charging port door is secure
Test for accurate GPS location
Check for any active recalls and verify completion
Ensure 12V battery system is functioning properly
Buying a 2023 ID-4? Check Its History First
Every 2023 Volkswagen ID-4 has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
Affiliate link — we may earn a commission at no cost to you.
2023 Volkswagen ID-4 Common Problems by Component
402 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
176 complaintsSafety-relatedOwners report frequent electrical system failures in the 2023 Volkswagen ID-4, with common issues including sudden power loss, complete shutdowns, and malfunctioning displays. Complaints frequently mention power loss leading to stalling, with screens going black, and instances of the vehicle independently accelerating or shutting down at speed. Many owners describe issues occurring around 28,000 to 63,000 miles, although some report problems shortly after delivery. Safety implications are significant, with multiple reports of crashes, fires, and injuries linked to these electrical failures. Used car buyers should be aware of these recurring electrical issues, especially given the potential for fire risk and the lack of available recall remedies.
UNKNOWN OR OTHER
52 complaintsSafety-relatedOwners of the 2023 Volkswagen ID-4 frequently report issues with the vehicle's GPS and navigation system, which inaccurately displays the vehicle's location and affects related systems like traffic sign recognition and Apple CarPlay. Complaints often describe problems with door handles, including doors opening unexpectedly or requiring excessive force to open, potentially posing safety risks. Several owners also mention software-related malfunctions, such as the backup camera failing after updates and the vehicle stopping unexpectedly while driving. Safety incidents include reports of crashes potentially linked to sudden unintended acceleration and a vehicle fire attributed to battery issues. These problems appear across various mileage ranges and often involve lengthy repair times without resolution, indicating potential reliability concerns for prospective buyers.
STRUCTURE
34 complaintsSafety-relatedOwners of the 2023 Volkswagen ID.4 frequently report issues with door latches and handles, leading to doors opening unexpectedly while driving or doors failing to open from the outside. These problems are often associated with a recall for structural components, yet many owners indicate that necessary parts for repairs are unavailable, causing delays. Symptoms typically include doors opening at speeds around 30 mph and difficulties with door operation, often noted around 13,000 to 25,000 miles. There is one reported incident involving a crash where the vehicle accelerated unexpectedly in stationary traffic, resulting in damage but no injuries. Safety implications include the risk of passenger ejection and potential for further accidents if doors open unexpectedly at speed.
POWER TRAIN (24 complaints)
POWER TRAIN
24 complaintsSafety-relatedOwners of the 2023 Volkswagen ID-4 frequently report issues related to the vehicle's power train, primarily involving acceleration and battery performance. Common symptoms include unresponsive acceleration, unexpected shifts into park, and erratic charging behavior, with some vehicles struggling to charge beyond certain percentages. These issues are often noted at varying mileages, sometimes as early as 1,000 miles, and can lead to significant safety concerns, such as loss of vehicle control and one reported crash. Buyers should be aware of potential high-voltage battery problems, including accelerated degradation and associated faults, which may affect the vehicle's reliability and safety.
VEHICLE SPEED CONTROL (22 complaints)
VEHICLE SPEED CONTROL
22 complaintsSafety-relatedOwners of the 2023 Volkswagen ID-4 frequently report issues with unintended acceleration and the sensitivity of the vehicle's haptic touch controls on the steering wheel. Complaints often describe the vehicle accelerating unexpectedly, sometimes leading to crashes, particularly during low-speed maneuvers such as parking or navigating parking lots. These incidents have resulted in nine crashes and five injuries, with several reports indicating that accidental activation of cruise control functions may be a contributing factor. Additionally, some owners note problems with the speedometer display changing units or malfunctioning, which can cause confusion while driving. The issues appear to occur at varying mileages, with some incidents reported as early as 2,800 miles. These patterns suggest potential safety implications for prospective buyers considering a used 2023 ID-4.
SERVICE BRAKES (14 complaints)
SERVICE BRAKES
14 complaintsSafety-relatedOwners report multiple braking issues with the 2023 Volkswagen ID-4, including unintended acceleration, phantom braking, and brake pedal inconsistencies. Complaints frequently mention the vehicle accelerating unexpectedly while the brake pedal is depressed, leading to six reported crashes, often during low-speed maneuvers such as parking. Several owners describe the brake pedal going to the floor without stopping the vehicle, occurring sporadically without warning. Additionally, phantom braking incidents are noted, where the automated braking system activates without obstacles present, causing abrupt stops. These issues appear across various mileages, with some incidents reported at approximately 12,000 to 26,000 miles. Safety implications include crashes, potential injuries, and loss of vehicle control, highlighting concerns for prospective buyers.
STEERING (12 complaints)
STEERING
12 complaintsSafety-relatedOwners report issues with the steering system of the 2023 Volkswagen ID-4, with several complaints indicating problems with the vehicle lurching unexpectedly and steering unpredictably. Common symptoms include the vehicle pulling to one side, particularly during lane assist or travel assist functions, and in some cases, the steering wheel locking up or losing control temporarily. Notably, three complaints involve crashes, with two resulting in injuries. These incidents often occur at low speeds or during parking maneuvers, and some reports mention occurrences shortly after vehicle purchase or within the first few thousand miles. Potential buyers should be aware of the safety implications, including loss of vehicle control and unexpected steering inputs.
FORWARD COLLISION AVOIDANCE (11 complaints)
FORWARD COLLISION AVOIDANCE
11 complaintsSafety-relatedOwners of the 2023 Volkswagen ID-4 frequently report issues with the forward collision avoidance system, often describing unexpected braking or acceleration. Several complaints involve the adaptive cruise control malfunctioning, causing sudden stops or unintended acceleration, sometimes resulting in crashes. Symptoms include emergency braking without cause, loss of steering control, and failure of the system to recognize vehicles or obstacles. These problems are reported across various mileage ranges, with some incidents occurring at low speeds and others during parking maneuvers. Safety implications are significant, with multiple crashes and injuries reported, highlighting potential risks for prospective buyers.
AIR BAGS (4 complaints)
AIR BAGS
4 complaintsSafety-relatedOwners of the 2023 Volkswagen ID-4 frequently report issues with the airbag system, notably a failure to deploy during crashes. Three of the four complaints involve crashes, with two reporting injuries. A common pattern involves sudden acceleration and braking failures, which are cited in incidents where airbags did not deploy. Additionally, one owner mentions a persistent airbag light due to a faulty driver seat sensor, with repair parts on backorder for several months. These issues often arise shortly after purchase, indicating potential early reliability concerns. Safety implications include loss of control during driving, underscoring risks for potential buyers.
ENGINE (2 complaints)
ENGINE
2 complaintsOwners of the 2023 Volkswagen ID-4 report issues related to the rear drive motor and unintended acceleration. One complaint describes a "clunking" noise from the rear drive motor when braking to a stop and accelerating, occurring after approximately 31,000 miles, which was resolved by replacing the motor under warranty. Another owner reports a sudden unintended acceleration while parking at low speed, with no indication of driver error, raising concerns about potential safety implications in traffic situations. These issues highlight the importance of monitoring the drive motor and being aware of unexpected acceleration incidents.
When Do 2023 Volkswagen ID-4 Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Volkswagen ID-4 Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Volkswagen ID-4 Years to Buy
Based on reliability index scoreThe best Volkswagen ID-4 year is 2025 with a reliability score of 59/100, rated mixed. Other strong picks include 2022 (49/100) and 2024 (46/100).
Volkswagen ID-4 Years to Avoid
The worst Volkswagen ID-4 year is 2023 with a score of 42/100, primarily due to electrical system (176) issues.
2023
(Current Model)
Volkswagen ID-4 Reliability Score Trend
Volkswagen ID-4 reliability has remained consistent across model years, averaging 48/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2021 | 46/100 | Mixed |
| 2022 | 49/100 | Mixed |
| 2023 | 42/100 | Mixed |
| 2024 | 46/100 | Mixed |
| 2025 | 59/100 | Mixed |
Volkswagen ID-4 Reliability Compared to Other Years
Frequently Asked Questions
Is the 2023 Volkswagen ID-4 reliable?
What are the most common problems with the 2023 Volkswagen ID-4?
How many recalls does the 2023 Volkswagen ID-4 have?
Is the 2023 Volkswagen ID-4 expensive to maintain?
Don’t buy a 2023 Volkswagen ID-4 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
Affiliate link — we may earn a commission at no cost to you.
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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