2020 GMC Canyon Reliability Report

The contact owns a 2020 GMC Canyon. The contact stated that while her son was attempting to park the vehicle in a parking garage, there was a loud screeching sound coming from the vehicle while depressing the brake pedal. The contact's son used excessive force to depress the brake pedal, and an unknown warning light illuminated. Due to the failure, the vehicle was towed to an independent mechanic, where the vehicle was diagnosed with a vacuum pump failure, which caused the end of the cam shaft to fracture. The contact called several dealers and was informed that the cam shaft was on backorder. The contact stated that one of the dealers stated that the failure was a common issue resulting in the part being on backorder. The manufacturer was also notified of the failure and referred the contact to the NHTSA Hotline. The contact was informed that only the NHTSA could place a recall on the vehicle. The cam shaft and vacuum pump had been repaired. The failure mileage was approximately 80,000. The VIN was not available.

See attached document for complaint

The contact owned a 2020 GMC Canyon. The contact stated that while driving at 45 MPH, he crashed into the vehicle in front. The contact stated that the vehicle was switching lanes abruptly, and did not have enough time to slow down or stop. No warning lights were illuminated on the vehicle. The air bags did not deploy. The vehicle was towed to a yard by the police department. A police report was filed. The contact sustained back, arm, neck, fractured ribs, lung, and head injuries that required medical attention. The vehicle was deemed destroyed. The manufacturer was notified of the failure and a case was opened. The failure mileage was 58,000.

The contact owns a 2020 GMC Canyon. The contact stated while driving 40 MPH, the vehicle hesitated, and the steering wheel became difficult to turn. The contact stated several unknown warning lights were illuminated. The contact parked on the side of the roadway. The vehicle was not drivable. The contact towed the vehicle to her residence and then to the local dealer, where it was diagnosed with needing the power steering module to be replaced. The vehicle was not repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 63,432.

TL* THE CONTACT OWNS A 2020 GMC CANYON. THE CONTACT STATED THAT THE FORWARD COLLISION AVOIDANCE SYSTEM FAILED TO ACTIVATE. THE CONTACT STATED THAT THE FEATURE FAILED TO PROVIDE ANY WARNING THAT ANOTHER VEHICLE WAS STOP IN FRONT OF THE VEHICLE OR SLOWING DOWN. THE VEHICLE WAS TAKEN TO GATES GMC BUICK NISSAN (143 BOSTON POST RD, NORTH WINDHAM, CT 06256, WHERE A ROAD TESTING WAS PERFORMED. THE TECHNICIAN DUPLICATED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED A CASE NUMBER. THE FAILURE MILEAGE WAS APPROXIMATELY 2,000.