Last updated: 2026-07-25
2024 Buick Encore GX Reliability Report
The 2024 Buick Encore GX scores 77/100 ("Good"). With 1 recall and 27 owner complaints, reliability is acceptable but not class-leading.
Recalls
1
Complaints
27
Complaint Rate
4.6per 10,000 sold
Est. Repair Cost
N/A
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ELECTRICAL SYSTEM (15)
- POWER TRAIN (3)
- ENGINE (2)
Should You Buy the 2024 Buick Encore GX?
At 77/100, the 2024 Buick Encore GX lands in "Good" territory — acceptable, but not class-leading.
Owners log 27 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.
Get a pre-purchase inspection on any used example, with extra attention to electrical system and electrical system (15). An extended warranty is worth pricing out.
Compared to the 2025 Buick Encore GX, which scored 2 points higher. See also the 2023 Buick Encore GX for an earlier comparison.
Pros
- +Acceptable reliability score
- +Low recall count
- +Below-average complaint rate for SUV
Cons
- −ELECTRICAL SYSTEM: Instrument panel and infotainment screen going blank (15 complaints)
- −POWER TRAIN: Transmission failures (3 complaints)
Compare 2024 Buick Encore GX With
2024 Mazda CX-30
Reliability: 68/100
2024 Hyundai Kona
Reliability: 68/100
2024 Honda HR-V
Reliability: 83/100
2024 Nissan Kicks
Reliability: 81/100
2024 Subaru Crosstrek
Reliability: 69/100
Common Problem Categories
Safety
LOW RISK- 1 manufacturer recall issued
Other
HIGH RISK- ELECTRICAL SYSTEM (15)
- POWER TRAIN (3)
Recall Overview
1
recall on record
The 2024 Buick Encore GX carries 1 recall — a low count. Authorized dealers repair any open recall free of charge, regardless of warranty status.
NHTSA.gov →Complaint Breakdown
4.6
per 10,000 soldSegment avg: 7.3
Safety Incidents
0
Crashes
0
Fires
0
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2024 Buick Encore GX Recall Details
1 recall has been issued for the 2024 Buick Encore GX. All recall repairs are performed free of charge at authorized dealerships.
ELECTRICAL SYSTEM
General Motors, LLC (GM) is recalling certain 2024 Buick Encore GX, Envista, and Chevrolet Trax vehicles. The software in the Virtual Cockpit Unit Module (VCU) may cause the instrument panel display to intermittently go blank at vehicle startup or while driving.
Consequence
A blank instrument panel will not show critical information, such as vehicle speed and warning lights, increasing the risk of a crash.
Remedy
The VCU software will be updated by a dealer or through an over-the-air (OTA) update, free of charge. Owner notification letters were mailed December 4, 2023. Owners may contact Buick customer service at 1-800-521-7300 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is A232424320.
Buying a used 2024 Buick Encore GX? Check its history first
Every 2024 Buick Encore GX has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2024 Buick Encore GX NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 18.5%
Safety Technologies
Buick Encore GXRepair Costs & Maintenance
Maintenance Rating
3.5Maintenance rating: 3.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
Used Buying Checklist
Key things to inspect or verify before purchasing a 2024 Buick Encore GX.
Inspect instrument panel for blank or flickering screens
Test infotainment system for blackouts or glitches
Check door locks for proper function using both switches and key fob
Drive at highway speeds to detect transmission shudder or failure to shift
Verify rear-view camera displays clear image
Check for mold or mildew odors inside the vehicle
2024 Buick Encore GX Common Problems by Component
27 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
15 complaintsOwners report frequent issues with the electrical system of the 2024 Buick Encore GX, primarily involving the instrument panel and infotainment screen going blank. Typical symptoms include the instrument cluster display and infotainment system screen intermittently turning off, with some owners noting the display becomes hot or flickers before failing. These problems often occur in vehicles with mileage ranging from 1,246 to over 55,000 miles. Additionally, there are reports of door locks malfunctioning, failing to activate either from door switches or key fobs. Safety implications include the inability to view critical driving information such as speed and fuel levels, though no crashes or loss of control incidents are reported.
POWER TRAIN
3 complaintsOwners of the 2024 Buick Encore GX frequently report power train issues, particularly involving transmission failures. Common symptoms include the vehicle jerking and losing speed on highways, shuddering during acceleration, and failing to properly shift gears. Some owners experience the vehicle moving backward when in park or neutral, and occasional independent deceleration. These issues are noted at various mileages, with one report at approximately 4,200 miles and another at 34,500 miles. Safety implications are significant, as one owner narrowly avoided an accident due to sudden loss of control at highway speeds. Buyers should be aware of these potential transmission issues, especially when considering vehicles with similar mileage.
UNKNOWN OR OTHER
3 complaintsOwners of the 2024 Buick Encore GX report recurring issues with the vehicle's digital displays, particularly the virtual cockpit unit and control screen. Commonly described symptoms include the screens intermittently blacking out or glitching, which can result in the loss of critical driving information such as speed and fuel levels. These issues have been reported soon after purchase, often within the first few months of ownership. In some cases, the problems persist despite multiple service visits, with temporary fixes like system updates or hard resets proving ineffective. Safety implications are noted by owners, especially when the screen failures occur while driving, potentially leading to distractions and difficulty in maintaining hands-free phone usage.
ENGINE (2 complaints)
ENGINE
2 complaintsOwners report issues with the 2024 Buick Encore GX engine, specifically related to misfiring and vehicle shutdowns. Complaints frequently mention the engine misfiring upon start-up and after refueling, with one owner noting the issue resolved without intervention. Another owner describes the vehicle shaking violently while driving, followed by the check engine light illuminating and the vehicle shutting off, attributing the problem to the fuel pump and sensor. These incidents have occurred multiple times and have nearly resulted in accidents on busy roads, indicating potential safety implications. The complaints do not specify mileage, suggesting the issues may not be tied to a particular usage threshold.
BACK OVER PREVENTION (1 complaints)
BACK OVER PREVENTION
1 complaintThe contact owns a 2024 Buick Encore GX. The contact stated that while reversing, the rear-view camera displayed a blurry image, and the rear-view camera later displayed a solid red image. The vehicle was taken to the dealer; however, the contact was informed that there were no issues with the rear-view camera image. The failure reoccurred, but the failure was not duplicated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact referenced an unknown related recall; however, the VIN was not associated with a recall. The contact stated that the vehicle was unsafe to drive. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000.
STEERING (1 complaints)
STEERING
1 complaintThe contact leased a 2024 Buick Encore. The contact stated that while driving 70 MPH, the steering wheel was pulling to the left and to the right. The contact was able to remain in the middle lane. The contact had to use both hands while driving the vehicle. There were no warning lights illuminated. The vehicle was taken to the local dealer, but the vehicle was not diagnosed or repaired. The vehicle was previously taken to the local dealer, where it was diagnosed and determined that the steering column needed to be replaced. After two months, the vehicle was repaired. The manufacturer was contacted. The failure mileage was approximately 30,620.
SERVICE BRAKES (1 complaints)
SERVICE BRAKES
1 complaintNoticed around 7000 miles that the brakes are squealing and grabbing at slow speeds
STRUCTURE (1 complaints)
STRUCTURE
1 complaintThe contact owns a 2024 Buick Encore GX. The contact stated there was an abnormally strong foul odor inside the vehicle, and there was mildew and mold inside the vehicle. The vehicle was taken to the dealer to be inspected. The dealer informed the contact that the failure had occurred due to the design of the vehicle. The dealer informed the contact that water and debris were entering the vehicle through the gap between the windshield and the cowl. The dealer was currently cleaning the vehicle with mold removal products; however, no assistance was provided to correct the gap between the windshield and the cowl. The dealer advised the contact to park the vehicle in a garage. The vehicle was not repaired. The contact stated that her daughter was asthmatic and was taken to the hospital because her asthma might have been triggered by the mold and mildew inside the vehicle. The manufacturer was not notified of the failure. The failure mileage was approximately 6,500.
When Do 2024 Buick Encore GX Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Buick Encore GX Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Buick Encore GX Years to Buy
Based on reliability index scoreThe best Buick Encore GX year is 2026 with a reliability score of 82/100, rated excellent. Other strong picks include 2025 (79/100) and 2023 (79/100).
Buick Encore GX Years to Avoid
The worst Buick Encore GX year is 2020 with a score of 70/100, primarily due to power train (16) issues.
Buick Encore GX Reliability Score Trend
Buick Encore GX reliability has improved in recent years, with newer models scoring an average of 79/100 compared to 73/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2020 | 70/100 | Good |
| 2021 | 74/100 | Good |
| 2022 | 74/100 | Good |
| 2023 | 79/100 | Good |
| 2024 | 77/100 | Good |
| 2025 | 79/100 | Good |
| 2026 | 82/100 | Excellent |
Buick Encore GX Reliability Compared to Other Years
Frequently Asked Questions
Is the 2024 Buick Encore GX reliable?
What are the most common problems with the 2024 Buick Encore GX?
How many recalls does the 2024 Buick Encore GX have?
Is the 2024 Buick Encore GX expensive to maintain?
Don’t buy a 2024 Buick Encore GX without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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