Last updated: 2026-10-10
2023 Nissan Ariya Reliability Report
The 2023 Nissan Ariya rates good, but sudden loss of drive power is its main complaint, and it is the weakest of four scored Ariya years.
Recalls
4
Complaints
39
Complaint Rate
N/A
Est. Repair Cost
$500
EV Range
205–304 mi
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
The weakest scored Ariya year, with four recalls and owner reports of sudden power loss, while the 2024 model has far fewer complaints.
Top Issues to Watch
- ELECTRICAL SYSTEM (19)
- POWER TRAIN (9)
- SERVICE BRAKES (2)
Generation & Refresh (US)
2023 is the first model year of the First generation (FE0).
- First-year models may have unresolved issues from the new design.
- Redesigned for the 2023 model year.
- 1st generation Ariya (US).
What this means for buyers
First-year models carry more risk — early production issues are common. Consider waiting for the second year if reliability is a priority.
Compare 2023 pricing and recall counts against 2024+ before deciding.
2023: First generation (FE0) Launch
Generation start — new platform.
Should You Buy the 2023 Nissan Ariya?
Good, but not the best Ariya year. This is the weakest of the four model years scored, though it still rates above average against other 2023 SUVs and earned 5 of 5 stars in federal crash tests. The 2024 model rates excellent, with far fewer complaints and no recalls.
Sudden loss of drive power is the problem to know. Owners describe the charge reading dropping to 0%, a "Service EV System" or "EV System Off" warning, and the car slowing or shutting down, sometimes at highway speed. Reports of the shutdown start between about 4,149 and 20,000 miles. Some cars restart after sitting a few minutes. Others needed tows, repeat dealer visits, or a software update. Federal recall records list 4 recalls, three in the electrical system and one in steering.
If you shop this year, ask for dealer records showing any EV system warnings, software updates, and recall work. A 2024 Ariya is the safer comparison.
Compared to the 2024 Nissan Ariya, which scored 12 points higher.
Pros
- +Acceptable reliability score
- +Low complaint frequency
- +5-star NHTSA crash rating
Cons
- −Moderate recall count
- −ELECTRICAL SYSTEM: Sudden loss of drive power is the main pattern (19 complaints)
- −POWER TRAIN: Power loss on the road dominates here too (9 complaints)
Compare 2023 Nissan Ariya With
2023 Genesis GV60
Reliability: 66/100
2023 Subaru Solterra
Reliability: 65/100
2023 Buick Envision
Reliability: 76/100
2023 Mazda CX-9
Reliability: 81/100
2023 Cadillac XT6
Reliability: 73/100
Common Problem Categories
Safety
LOW RISK- 4 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (19)
- POWER TRAIN (9)
Recall Overview
4
recalls on record
A moderate 4 recalls are on file for the 2023 Nissan Ariya. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.
NHTSA.gov →Complaint Breakdown
39
complaintsSafety Incidents
1
Crashes
0
Fires
0
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Nissan Ariya Recall Details
4 recalls have been issued for the 2023 Nissan Ariya. All recall repairs are performed free of charge at authorized dealerships.
ELECTRICAL SYSTEM
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may detect a short circuit and shut down the EV system, resulting in a loss of drive power.
Consequence
An unexpected loss of drive power increases the risk of a crash.
Remedy
Dealers will reprogram the inverter software, free of charge. Owner notification letters were mailed October 20, 2023. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R23C6.
ELECTRICAL SYSTEM
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. O-rings inside the electric front traction motor may have been damaged during assembly, which can result in an internal oil leak and an unexpected loss of drive power.
Consequence
An unexpected loss of drive power increases the risk of a crash.
Remedy
Dealers will replace the front traction motor assembly, free of charge. Owner notification letters were mailed July 26, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A3.
ELECTRICAL SYSTEM
Nissan North America, Inc. (Nissan) is recalling certain 2023 Ariya vehicles. The inverter software may misdiagnose an error, which can shut down the EV system, resulting in a loss of drive power.
Consequence
An unexpected loss of drive power increases the risk of a crash.
Remedy
Dealers will inspect the vehicle's inverter software version and update the software, if necessary, free of charge. Owner notification letters were mailed September 12, 2024. Owners may contact Nissan's customer service at 1-800-867-7669. Nissan's number for this recall is R24A8.
Buying a used 2023 Nissan Ariya? Check its history first
Electrical system problems lead owner complaints about the 2023 Nissan Ariya, and 4 recalls were issued for it. A VIN check shows whether this car's recall work was done, plus accident, title, and odometer history.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2023 Nissan Ariya NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 10.7%
Safety Technologies
Nissan AriyaRepair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$500
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
MPG & Annual Running Costs
Electric
205–304 mi range
Fuel cost: $750–$850/yr
Fuel only
32.711–38.84 kWh/100mi · 10–14 hrs @ 240V
Based on EPA fuel-cost estimates. Excludes routine maintenance, depreciation, and insurance. Data as of 2023 EPA label cycle.
Electric trims
| Trim | Drive | Trans. | Range | kWh/100mi | Fuel Cost |
|---|---|---|---|---|---|
| ARIYA ENGAGE FWD 63kWh | Front-Wheel Drive | Automatic (A1) | 216 mi | 33.3 | $750 |
| ARIYA EVO Plus/EMP Plus/PRM FWD 87kWh | Front-Wheel Drive | Automatic (A1) | 289 mi | 34.4 | $750 |
| ARIYA VENTURE Plus FWD 87kWh | Front-Wheel Drive | Automatic (A1) | 304 mi | 32.7 | $750 |
| ARIYA ENG Plus/EVO Plus e-4ORCE 87kWh | All-Wheel Drive | Automatic (A1) | 272 mi | 36.6 | $800 |
| ARIYA ENGAGE e-4ORCE 63kWh | All-Wheel Drive | Automatic (A1) | 205 mi | 35.3 | $800 |
| ARIYA PLAT Plus e-4ORCE 87kWh 19 | All-Wheel Drive | Automatic (A1) | 267 mi | 37.4 | $850 |
| ARIYA PLAT Plus e-4ORCE 87kWh 20 | All-Wheel Drive | Automatic (A1) | 257 mi | 38.8 | $850 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2023 Nissan Ariya.
Request service records and look for repeat "Service EV System" or "EV System Off" visits, tows, or software updates.
Drive at highway speed and watch for sudden drops in the charge reading or reduced-power warnings.
Shift between park, reverse, and drive several times; confirm it never sticks in neutral or demands park.
Open the front compartment and check the 12-volt battery for swelling, corrosion, scorching, or a rotten-egg smell.
Have a shop inspect the rear brake pads and rotors for heavy wear or damage.
Test lane assist on a highway and confirm it detects your hands and releases when you take over.
Run the VIN for open recalls and confirm the dealer has installed the latest software updates.
Check that the door locks and steering wheel buttons respond consistently and never lock or unlock unprompted.
2023 Nissan Ariya Common Problems by Component
39 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
19 complaintsSudden loss of drive power is the main pattern. The charge reading drops from a healthy level to 0%, a "Service EV System" or "EV System Off" warning appears, and the car slows or shuts down, sometimes at highway speed. Some cars restart normally after sitting a few minutes. Others need tows, repeat dealer visits, or a software update. Other reports describe the car slipping into neutral at low speed, screens and lights flashing while driving, and an overcharged 12-volt battery venting gas in a garage. A few filings concern software updates the dealer could not install.
POWER TRAIN
9 complaintsSafety-relatedPower loss on the road dominates here too. The charge reading falls to 0%, a reduced-power or limp mode caps speed, and "Service EV System" or malfunction warnings appear. Turning the car off for a few minutes often clears it, but some owners report repeat episodes. Other reports describe the shifter refusing reverse until a restart, the car creeping backward in drive, and a clicking noise at stops. One crash involved sudden acceleration while parking. One transmission failure is reported at about 77,000 miles.
UNKNOWN OR OTHER
2 complaintsFire risk from the 12-volt battery or electrical system is the serious report here. The front compartment sizzles, overheats, and smokes while the car sits parked overnight, powered off and not charging, with no earlier warning. The heat disables the car. The other filing is not a mechanical fault. It concerns a label listing Los Angeles as the final assembly point while the owner found the car was assembled in Japan, which raised tax credit questions.
SERVICE BRAKES (2 complaints)
SERVICE BRAKES
2 complaintsBrake failures show up in two forms. In one, the car rolls forward with the brake pedal pressed, shortly after delivery. In the other, braking performance drops at about 18,500 miles, and the dealer finds badly worn rear pads and damaged rear rotors, recommending full rear brake assembly replacement at about $3,800. Both reports describe a real collision risk, though neither car crashed. With only 2 complaints, no broad pattern is clear yet.
ENGINE (2 complaints)
ENGINE
2 complaintsSudden shutdown at speed is the main report. The car loses all power, drops into neutral, and slows from highway speed, leaving the driver to cross lanes to reach an exit. In that case it happened twice in five months. A separate report describes lost motive power at about 40 mph, smoke from the front compartment, and no warning light, with an independent shop calling for engine replacement. Both reports carry a clear loss-of-control risk.
STEERING (2 complaints)
STEERING
2 complaintsDriver-assist and control faults drive these reports. Lane assist stops detecting hands on the wheel, triggers a retake-control alert, and stays engaged after a brake tap, which nearly caused a crash on a congested highway. Another report lists steering wheel buttons that stop responding and doors that lock and unlock on their own. That owner says the dealer and Nissan have not resolved the problems. Only 2 complaints are on file.
VEHICLE SPEED CONTROL (1 complaints)
VEHICLE SPEED CONTROL
1 complaintThe car has a digital speedometer that can be switched from MPH to KPH through the settings (but it takes several steps) but one day my wife was driving and the units had switched and she didn't know so was not driving at the expected speed. I know of no "shortcut" to switch it quickly. I posted the question on an "Ariya forum" and at least 6 other owners said they experienced similar.
TRACTION CONTROL SYSTEM (1 complaints)
TRACTION CONTROL SYSTEM
1 complaintThe contact owns a 2023 Nissan Ariya. The contact stated while driving 35 MPH in the snowy weather, while depressing the accelerator pedal driving up a mountain, the traction control failed to operate as designed. The contact stated that the vehicle pulled into left lane. The contact was able to get down the mountain and the warning message stopped illuminating. The message that the front stability was disabled was displayed. The contact stated that the dealer was contacted. The vehicle was taken to the dealer to be diagnosed; however, the result was unknown. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The approximate failure mileage was 14,000.
WHEELS (1 complaints)
WHEELS
1 complaintVehicle tires last less than 10k miles before tread depth is unsafe. I have complained to Nissan and they take no responsibility despite being the company that selected these tires, and there are multiple instances of failure for this vehicle. I should not have to buy new tires on a $60k car with less than 10k miles on it.
When Do 2023 Nissan Ariya Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Nissan Ariya Years
Best Nissan Ariya Years to Buy
Based on reliability index score2024
2023
(Current Model)
Nissan Ariya Years to Avoid
2023
(Current Model)
Nissan Ariya Reliability Score Trend
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2023 | 76/100 | Good |
| 2024 | 88/100 | Excellent |
| 2025 | 88/100 | Excellent |
| 2026 | 88/100 | Excellent |
Nissan Ariya Reliability Compared to Other Years
Frequently Asked Questions
Is the 2023 Nissan Ariya reliable?
What are the most common problems with the 2023 Nissan Ariya?
Does the 2023 Nissan Ariya have EV system shutdown problems?
How many recalls does the 2023 Nissan Ariya have?
Is the 2024 Nissan Ariya more reliable than the 2023?
Don’t buy a 2023 Nissan Ariya without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
How we score the 2023 Nissan Ariya
Of the four inputs behind this score, the 2023 Nissan Ariya does best on repair costs (80/100) and worst on recall impact (71/100). Scores weight complaint severity at 35%, repair costs at 30%, recall impact at 20%, and the spread of complaints across systems at 15%, with complaint counts adjusted for US sales. Read the full methodology.
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