Last updated: 2026-03-04
2023 Mercedes-Benz E-Class Reliability Score & Common Problems
The 2023 Mercedes-Benz E-Class scores 63/100 ("Good"). With 5 recalls and 20 owner complaints, reliability is acceptable but not class-leading.
2023 is the last model year of the Fifth generation (W213).
Recalls
5
Complaints
20
Complaint Rate
N/A
per 10k sold
Est. Annual Cost
$908
Major Repair Risk
N/A
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
5 recalls on record
Generation & Refresh (US)
2023 is the last model year of the Fifth generation (W213).
- Final-year models are typically the most refined version of a generation.
- 3 years after the last refresh (2020).
- 5th generation E-Class (US).
What this means for buyers
Final-year models are usually the most polished version of a generation, but resale value may dip as buyers anticipate the next redesign.
Fifth generation (W213)
Should You Buy the 2023 Mercedes-Benz E-Class?
The 2023 Mercedes-Benz E-Class scores 63/100 ("Good"), placing it in acceptable but not class-leading territory. 2023 is the last model year of the Fifth generation (W213).
With 20 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to tires (5). An extended warranty may provide additional peace of mind.
Compared to the 2024 Mercedes-Benz E-Class, which scored the same. See also the 2022 Mercedes-Benz E-Class for an earlier comparison.
Pros
- Acceptable reliability score
- Low complaint frequency
- 5-star NHTSA crash rating
Cons
- Moderate recall count
- TIRES issues reported (5 complaints)
- ENGINE issues reported (4 complaints)
Compare 2023 Mercedes-Benz E-Class With
Common Problem Categories
Safety
- 5 manufacturer recalls issued
Other
- TIRES (5)
- ENGINE (4)
- POWER TRAIN (4)
- UNKNOWN OR OTHER (2)
- SERVICE BRAKES (1)
- ELECTRICAL SYSTEM (1)
- BACK OVER PREVENTION (1)
- FUEL/PROPULSION SYSTEM (1)
- FUEL SYSTEM (1)
Recall Overview
5
recalls on record
The 2023 Mercedes-Benz E-Class has 5 recalls on record. This is a moderate number. Each recall represents a safety or compliance issue identified by the manufacturer or NHTSA. All recall repairs are performed free of charge at authorized dealerships, regardless of warranty status.
NHTSA.gov →Complaint Breakdown
20
complaintsSafety Incidents
Crashes
0
Fires
0
Injuries
2
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2023 Mercedes-Benz E-Class Recall Details
5 recalls have been issued for the 2023 Mercedes-Benz E-Class. All recall repairs are performed free of charge at authorized dealerships.
ELECTRICAL SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2021 CLS 53 4MATIC, 2019-2023 E 53 4MATIC Cabriolet, E 53 4MATIC Coupe, E 53 4MATIC Sedan, 2021-2024 GT 43 4MATIC, and 2019-2025 GT 53 4MATIC vehicles. The transmission wiring harness connection might not have been correctly wired during a prior recall repair, and during production. which can expose the electrical connector to corrosion, and result in an electrical short-circuit.
Consequence
An electrical short circuit can increase the risk of a fire.
Remedy
Dealers will replace the two-part wiring harness and connector, free of charge. Interim letters, notifying owners of the safety risk, were mailed August 9, 2024. A second notice will be sent once the final remedy is available. Owners may contact MBUSA customer service at 1-877-496-3691. MBUSA's number for this recall is 2024100002/3. This recall supersedes recall 22V-533. Vehicles repaired under the prior recall will still need to have the new remedy performed.
ELECTRICAL SYSTEM
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2023 CLS450, E450, E450 All-Terrain, AMG E53, AMG GT43, AMG GT53, and 2021 AMG CLS53 vehicles. The 48-volt ground cable connection located in the engine compartment may not be tightened properly and may result in the ground cable overheating.
Consequence
An overheated ground cable increases the risk of a fire.
Remedy
Dealers will inspect the 48-volt ground cable connection and repair it as necessary, free of charge. Owner notification letters were mailed March 22, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's number for this recall is 2024MMNNNN.
FUEL SYSTEM, GASOLINE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2021-2024 GLE, GLS, C-Class, E-Class, S-Class, SL, GLC, CLS, AMG GT, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle details. The fuel pump may shutdown, causing a loss of drive power.
Consequence
A loss of drive power can increase the risk of a crash.
Remedy
Dealers will replace the fuel pump, free of charge. Owner notification letters were mailed on June 28, 2024. Owner notification letters will be mailed in phases, on February 23, 2024, April 19, 2024, June 28, 2024, August 9, 2024, October 1, 2024, and December 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 23V-445.
2023 Mercedes-Benz E-Class NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 9.7%
Safety Technologies
Mercedes-Benz E-Class Repair Costs & Maintenance
Maintenance Rating
3Maintenance rating: 3 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$908
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2023 Mercedes-Benz E-Class Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Drive Axle Assembly Leak Inspection | $76 – $112 |
| Air Conditioning Refrigerant Line Replacement | $1,277 – $1,538 |
| Drive Axle Assembly Drain & Refill | $68 – $89 |
| Air Conditioning Receiver Drier Assembly Replacement | $425 – $536 |
| Wheel Bearing Replacement | $531 – $730 |
| Body Control System Diagnosis & Testing | $61 – $90 |
| Wheel Replacement | $2,560 – $2,596 |
| Fuel Evaporative Canister Replacement | $578 – $635 |
| Heater Core Replacement | $1,509 – $2,043 |
| Trans Oil Pan Gasket Replacement | $581 – $808 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
When Buying a Used 2023 Mercedes-Benz E-Class
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Inspect tires for signs of wear or damage and verify correct tire pressure
- Test engine start and stop functionality at low speeds
- Check for unexpected gear shifts from drive to neutral
- Verify trunk lid operation and obstacle detection feature
- Test dashboard electronics for any malfunction warnings
Check Any 2023 Mercedes-Benz E-Class's History Before You Buy
Reliability scores tell you what to expect from the 2023 E-Class in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Mercedes-Benz E-Class with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2023 Mercedes-Benz E-Class Common Problems by Component
20 owner complaints grouped by vehicle system.
TIRES
5 complaintsOwners of the 2023 Mercedes-Benz E-Class frequently report issues with the factory-installed Continental ProContact GX SSR tires, particularly blowouts occurring after hitting small potholes. These incidents often result in immediate tire deflation and require tire replacement, with some owners experiencing multiple blowouts over a period of 1.5 years. Complaints highlight discrepancies in recommended tire pressures, with the vehicle's door placard suggesting higher pressures than those used by some service centers, which owners believe may contribute to the failures. Safety concerns are noted, as sudden blowouts can be dangerous, although no crashes or injuries are reported. Buyers should be aware of potential tire vulnerabilities and the importance of adhering to correct tire pressure guidelines.
ENGINE
4 complaintsOwners of the 2023 Mercedes-Benz E-Class report engine stalling issues, often accompanied by a "malfunction" message on the dashboard. These incidents typically occur at low speeds, such as when stopped at traffic lights or in stop-and-go traffic, with no prior warning. Some owners mention engine failure while the vehicle is in motion, which poses a safety risk, particularly in traffic situations. One owner experienced significant engine damage, including a broken piston, and subsequent fuel pump failure, both requiring extensive repairs. These problems have been reported with vehicles that have not yet reached 10,000 miles, suggesting early onset of these issues.
POWER TRAIN
4 complaintsOwners of the 2023 Mercedes-Benz E-Class report issues primarily related to the power train, with two key patterns emerging. First, multiple owners describe the vehicle unexpectedly shifting from drive to neutral without manual input, often during turns or while merging, with no warning lights or diagnostic codes detected by service technicians. Second, some owners experience stalling or failure to accelerate from a stop, accompanied by dashboard malfunction warnings, which sometimes resolve by restarting the vehicle. These issues are reported at low mileages, around 300 to 1,750 miles, and can lead to dangerous situations such as loss of power in traffic or while maneuvering. No crashes or injuries are reported, but the potential for loss of vehicle control is noted.
UNKNOWN OR OTHER (2 complaints)
UNKNOWN OR OTHER
2 complaintsOwners report issues with the trunk lid of the 2023 Mercedes-Benz E-Class unexpectedly closing without user initiation. Complaints frequently mention the trunk lid crashing down, leading to injuries such as head bruises and arm wounds while retrieving items from the trunk. The incidents occur despite the vehicle being brought to dealerships for repairs, with no successful resolution reported. These issues are documented around May 2023, but specific mileage is not provided. Safety implications include physical injuries, and the failure of the obstacle detection feature is noted, which may be of concern to potential buyers.
SERVICE BRAKES (1 complaints)
SERVICE BRAKES
1 complaintI am a small auto repair shop, in Houston, Texas. The driver's (left) side rear brake caliper bracket appears to be defective. The car came in with the mental to metal break wear on the driver's side, while the passenger's side brake pads still at 50% life. The break wear sensor didn't trigger the light, because there is only one sensor on the passenger side. Upon further investigation found that the inner brake pad was catching on the caliper bracket. Same was true for the new brake pad set as well. Fault appears to be in the caliper bracket. This could be a designed flaw by the manufacture., if so, it is your responsibility to get them.
ELECTRICAL SYSTEM (1 complaints)
ELECTRICAL SYSTEM
1 complaintI am submitting this complaint regarding serious and repeated electronic failures in my 2023 Mercedes-Benz E 450 that pose a significant safety risk to myself and other drivers on the road. The vehicle has experienced complete dashboard failures on multiple occasions, including the loss of speedometer, fuel gauge, and gear shift indicators. Most critically, the vehicle recently shut down while in motion, displaying a “malfunction” warning and disabling the electronic steering system. I was unable to maneuver the vehicle off the road, creating an extremely dangerous situation. This vehicle has been brought to the dealership three or more times for the same issue, with no permanent resolution. I believe this constitutes a serious safety defect. I respectfully request that the NHTSA investigate this matter as a potential recall issue.
BACK OVER PREVENTION (1 complaints)
BACK OVER PREVENTION
1 complaintMy vehicle is equipped with a camera system which, when in reverse gear, displays objects/people behind the vehicle and, when going forward to park, displays objects/vehicles ahead. For the first 11 months of ownership, the system has worked properly. For the last 6 months the system has worked intermittently. The vehicle, purchased new, is under warranty and has been returned to the dealership 4 times for software updates and and part replacements. Two weeks after the last visit, the camera system was inoperative again. Shortly after I returned home and went out again the camera system worked properly. Several years ago, Mercedes recalled 347,000 vehicles for a similar problem. My vehicle was purchased after the recall and did not fall into the category of vehicles that were recalled but it seems that, with the Mercedes brand, the problem still persists. To the extent the camera system will alert you to the presence of a person when backing up, this is a safety issue which needs to be addressed. Thank you
FUEL/PROPULSION SYSTEM (1 complaints)
FUEL/PROPULSION SYSTEM
1 complaintThe fuel pump on my vehicle failed multiple times, including coming off start / stop at traffic lights, as well as when being started. When at a stop light turning from red to green, my car did not respond, putting me in danger of being hit from behind. The vehicle is being repaired under warranty at a manufacturer dealership. It appears this is a known issue under NHTSA recall 23V445000, although my vehicle is not currently included in the recall after a VIN search of the NHTSA check for recalls page. My vehicle exhibited the same signs as others affected by this recall, including flashing "malfunction" when it occurred.
FUEL SYSTEM (1 complaints)
FUEL SYSTEM
1 complaintThe contact owns a 2023 Mercedes-Benz E450. The contact received notification of NHTSA Campaign Number: 23V880000 (Fuel System, Gasoline) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. While the contact’s wife was driving and then stopped at a traffic light, the vehicle independently turned off. The contact stated that several unknown warning lights were illuminated. In addition, the contact stated that the failure caused a traffic back up on a busy roadway. The contact stated that after several attempts, the vehicle restarted. The vehicle was driven to the residence. The contact informed the dealer by phone of the failure and that the parts were not available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 600.
When Do 2023 Mercedes-Benz E-Class Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Mercedes-Benz E-Class Years
Best Mercedes-Benz E-Class Years to Buy
The best Mercedes-Benz E-Class year is 2024 with a reliability score of 63/100, rated good. Other strong picks include 2023 (63/100) and 2022 (60/100).
2024
1 recall · 7 complaints
2023(this page)
5 recalls · 20 complaints
2022
8 recalls · 19 complaints
Mercedes-Benz E-Class Years to Avoid
No Mercedes-Benz E-Class years are statistical outliers in our data — all years score consistently.
See full Mercedes-Benz E-Class years-to-avoid analysis →Mercedes-Benz E-Class Reliability Score Trend
Mercedes-Benz E-Class reliability has improved in recent years, with newer models scoring an average of 61/100 compared to 55/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 55/100 | Mixed |
| 2019 | 54/100 | Mixed |
| 2020 | 56/100 | Mixed |
| 2021 | 56/100 | Mixed |
| 2022 | 60/100 | Good |
| 2023 | 63/100 | Good |
| 2024 | 63/100 | Good |
Mercedes-Benz E-Class Reliability Compared to Other Years
Frequently Asked Questions
Is the 2023 Mercedes-Benz E-Class reliable?
What are the most common problems with the 2023 Mercedes-Benz E-Class?
How many recalls does the 2023 Mercedes-Benz E-Class have?
Is the 2023 Mercedes-Benz E-Class expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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