Last updated: 2026-03-04

2025 Mazda CX-90 Reliability Score & Common Problems
The 2025 Mazda CX-90 scores 63/100 ("Good"). With 2 recalls and 21 owner complaints, reliability is acceptable but not class-leading.
Recalls
2
Complaints
21
Complaint Rate
15.2
per 10k sold
Above avgEst. Annual Cost
N/A
Major Repair Risk
N/A
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
2 recalls on record
Should You Buy the 2025 Mazda CX-90?
The 2025 Mazda CX-90 scores 63/100 ("Good"), placing it in acceptable but not class-leading territory.
Its complaint rate (15.2 per 10k sold) is above the SUV segment average of 4.1. The most common reports involve electrical system (5).
A pre-purchase inspection is recommended for used examples, with particular attention to electrical system (5). An extended warranty may provide additional peace of mind.
Compared to the 2026 Mazda CX-90. See also the 2024 Mazda CX-90 for an earlier comparison.
Pros
- Acceptable reliability score
- Low recall count
- 5-star NHTSA crash rating
Cons
- Above-average complaint rate for SUV
- ELECTRICAL SYSTEM issues reported (5 complaints)
- STEERING issues reported (3 complaints)
Compare 2025 Mazda CX-90 With
2025 Toyota Highlander
Score: 76/100
2025 Honda Pilot
Score: 71/100
2025 Kia Telluride
Score: 78/100
2025 Hyundai Palisade
Score: 70/100
2025 Ford Explorer
Score: 72/100
Common Problem Categories
Safety
- 2 manufacturer recalls issued
Other
- ELECTRICAL SYSTEM (5)
- STEERING (3)
- VEHICLE SPEED CONTROL (2)
- FORWARD COLLISION AVOIDANCE (2)
- ENGINE (2)
- UNKNOWN OR OTHER (2)
- SERVICE BRAKES (2)
- SUSPENSION (1)
- POWER TRAIN (1)
- TIRES (1)
Recall Overview
2
recalls on record
The 2025 Mazda CX-90 has 2 recalls on record. This is a low count. Recalls are manufacturer-initiated fixes for safety or compliance issues and are repaired at no cost to the owner at authorized dealerships.
NHTSA.gov →Complaint Breakdown
15.2
per 10k soldSegment avg: 4.1
Safety Incidents
Crashes
1
Fires
0
Injuries
0
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2025 Mazda CX-90 Recall Details
2 recalls have been issued for the 2025 Mazda CX-90. All recall repairs are performed free of charge at authorized dealerships.
ELECTRICAL SYSTEM
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 mild hybrid electric vehicles (MHEV). The fuel gauge in the instrument cluster may display an inaccurate fuel reading.
Consequence
An inaccurate fuel gauge may result in the vehicle unexpectedly running out of fuel and stalling, increasing the risk of a crash.
Remedy
Dealers will update the body control module (BCM) software, free of charge. Owner notification letters were mailed October 24, 2025. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. The manufacturer's number for this recall is 78251. The information in your report suggests that Mazda may have been aware of this issue more than five business days before filing a report with NHTSA. Please be reminded that under Federal law, this agency is to be notified of all safety defect and/or noncompliance decisions within five business days. 49 CFR 573.6 Significant civil penalties can be assessed for this violation.
ELECTRICAL SYSTEM, STRUCTURE
Mazda North American Operations (Mazda) is recalling certain 2024-2025 CX-90 and 2025 CX-70 vehicles equipped with a Dash Electrical Supply Unit (ESU). During vehicle startup, the defroster, seat belt warning, 360° view monitor functions, and the PHEV high-voltage battery cooling system may not function properly.
Consequence
An ESU that does not function properly, increases the risk of a crash.
Remedy
Dealers will reprogram the Dash ESU with improved software, free of charge. Owner notification letters were mailed December 18, 2024. Owners may contact Mazda customer service at 1-800-222-5500 Option 6. Mazda's number for this recall is 7124J.
2025 Mazda CX-90 NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 15.5%
Safety Technologies
PHEV Powertrain
Rollover risk: 12.7%
Safety Technologies
Mazda CX-90 Repair Costs & Maintenance
Maintenance Rating
2Maintenance rating: 2 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
2025 Mazda CX-90 Example Repair Prices
National average price ranges for common repairs. These are not model-year-specific failure predictions.
| Repair | Estimated Cost |
|---|---|
| Tire Pressure Monitor Lamp Diagnosis | $98 – $143 |
| General Diagnosis | $122 – $179 |
| Noise Diagnosis | $122 – $179 |
| Vibration Diagnosis | $122 – $179 |
| No Start Diagnosis | $122 – $179 |
| Pre-Purchase Car Inspection | $183 – $269 |
| Engine Oil Light Diagnosis | $122 – $179 |
| Check Engine Light Diagnosis & Testing | $122 – $179 |
| AC Diagnosis | $122 – $179 |
| Air Conditioning System Leak Inspection | $122 – $179 |
Estimates based on national average repair costs. Actual costs may vary by location and shop.
When Buying a Used 2025 Mazda CX-90
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Test hybrid system for error messages and electrical leakage warnings
- Check for brake squeaking noise during test drive
- Inspect steering for stickiness or binding during turns
- Verify forward collision avoidance system functionality
- Test vehicle speed control on inclines and during turns
- Check tire tread wear for premature wear patterns
Check Any 2025 Mazda CX-90's History Before You Buy
Reliability scores tell you what to expect from the 2025 CX-90 in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Mazda CX-90 with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2025 Mazda CX-90 Common Problems by Component
21 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
5 complaintsOwners of the 2025 Mazda CX-90 frequently report issues with the hybrid system, specifically mentioning electrical leakage and hybrid system malfunctions. Common symptoms include the vehicle becoming disabled, being unable to shift out of park, and receiving critical error messages such as "Hybrid system electrical leakage detected" and "Engine Malfunction." These issues often occur shortly after purchase, with some vehicles experiencing problems within the first few miles or days. Safety implications are noted, with concerns about the vehicle potentially entering limp mode while driving. Multiple owners indicate that the problem persists even after attempted repairs, and there is mention of parts being on backorder.
STEERING
3 complaintsOwners report steering issues with the 2025 Mazda CX-90, frequently describing a "sticky" or "notchy" feeling, particularly noticeable during turns. Several complaints mention the steering wheel binding or sticking when exiting left turns, especially at speeds between 30 to 50 mph. There are also reports of the steering pulling to the side, requiring significant effort to correct. No specific mileage range is consistently noted, but one owner indicates the problem worsened over a few days. Safety implications include potential loss of control, as described in the reports of steering pull and binding, though no crashes are mentioned.
VEHICLE SPEED CONTROL
2 complaintsOwners of the 2025 Mazda CX-90 report issues with vehicle speed control, specifically a severe reduction in power under certain conditions. Symptoms include the inability to accelerate beyond certain speeds while climbing inclines, and significant power loss during turns, even when the accelerator is fully depressed. These incidents occur within weeks to months of purchase, with one owner experiencing issues within six weeks and another after five months. Safety implications are noted, as one owner describes a near head-on collision due to failed acceleration while passing, and another reports a dangerous situation while turning in front of oncoming traffic. Prospective buyers should be aware of these patterns, especially when considering the vehicle's performance in mountainous or hilly terrain.
FORWARD COLLISION AVOIDANCE (2 complaints)
FORWARD COLLISION AVOIDANCE
2 complaintsSafety-relatedOwners of the 2025 Mazda CX-90 report issues with the forward collision avoidance system, particularly in the i-activesense feature. One complaint describes a failure to issue a forward collision warning or proximity alert, resulting in a low-speed crash at less than 12 mph. Another owner reports the i-activesense system, which controls adaptive cruise and lane-keeping functions, disables randomly with a "front radar obstructed" message, despite no visible obstructions. This issue causes sudden deceleration, especially hazardous at highway speeds, and requires restarting the vehicle to resolve. These reports occur within the first few weeks of ownership, indicating early onset of these problems, and highlight potential safety risks due to unexpected system deactivation and lack of collision alerts.
ENGINE (2 complaints)
ENGINE
2 complaintsOwners report recurring issues with the 2025 Mazda CX-90's engine and hybrid systems, particularly involving warnings such as "Hybrid System Malfunction" and "Charging System Malfunction." Complaints frequently mention that these warnings lead to reduced acceleration and a complete loss of power, often requiring the vehicle to be towed. One owner experienced these issues as early as 126 miles, while another reported ongoing problems despite dealership visits. These malfunctions create potential safety risks due to unpredictable power loss while driving. Multiple owners describe difficulties in diagnosing the root cause, with dealerships unable to replicate issues or find fault codes.
UNKNOWN OR OTHER (2 complaints)
UNKNOWN OR OTHER
2 complaintsOwners report two distinct issues with the 2025 Mazda CX-90. The first involves the automatic emergency braking system, which unexpectedly activates and brings the vehicle to a stop without apparent cause, as described by one owner who experienced this twice at a railroad crossing. The second issue concerns the cabin air system, where vents blow air over 101 degrees Fahrenheit despite the air conditioning being off and the outside temperature being 55 degrees. This could pose a safety risk due to excessive cabin heat. These complaints do not specify mileage or timeline patterns, but they highlight potential safety implications, particularly concerning unexpected braking and extreme cabin temperatures.
SERVICE BRAKES (2 complaints)
SERVICE BRAKES
2 complaintsOwners report two distinct issues with the 2025 Mazda CX-90's brakes. One issue involves automatic braking at lower speeds, which happens approximately three times a week, often on freeway entrances but also in other locations. Another issue is a persistent, extremely loud squeaking noise from the brakes, noticeable even to pedestrians, occurring in vehicles with around 1,100 miles. Multiple owners describe being informed by dealerships that this is a known issue without an available fix. While no crashes or loss of control are reported, some owners express concerns about the brakes' reliability in emergency situations.
SUSPENSION (1 complaints)
SUSPENSION
1 complaintAfter driving >2000 miles or about a month, I could hear a loud, grunting/grinding noise when accelerating aggressively from 1st to 2nd gear when on EV or gas mode. Brought the vehicle at the dealership service department 4 times already, each time MAZDA Headquarters in California confirmed that this is a known and documented condition. According to Mazda, the grunt noise you’re hearing when the vehicle shifts from first to second gear under medium to aggressive throttle is considered normal operation. It has been determined that this does not affect the drivability or reliability of the vehicle, and it is safe to drive. The transmission is operating as designed and performing within normal parameters. Mazda is continuing to collect data on this condition as part of their ongoing commitment to improvement. However, I totally disagreed to their answer and that the truth is that they don't know how to fix it, unless tearing down completely the transmission to find out what the cause is! I feel it is a safety problem as explained by a top transmission repair shop: "In most cases, a loud, grunting or grinding noise when accelerating from 1st to 2nd gear would likely be considered a defect that substantially impairs the vehicle's use and could also affect safety, particularly under the context of Oregon's Lemon Law. Here's why: •Impact on Use: Grinding and grunting noises suggest that the transmission is not functioning properly, according to Top Notch Transmissions. This makes the vehicle less reliable and less enjoyable to drive. If the problem persists or worsens, it can hinder the vehicle's ability to operate safely and effectively, potentially leading to hard or delayed shifting, or even transmission failure."
POWER TRAIN (1 complaints)
POWER TRAIN
1 complaintThe day after purchase, with 216 miles on the odometer, a major failure of the hybrid electrical system occurred. The car immediately shut down, not allowing the car to be moved (it could not be shifted out of "Park"). The message indicated that a high voltage leakage was detected and that the system was hazardous. It required a tow to the dealer. The dealer's service center cleared the error and refused to take further action. If this should happen again, on a busy street, serious injury could result.
TIRES (1 complaints)
TIRES
1 complaintPremature tire tread wear on 2025 Mazda CX-90 PHEV equipped with OEM Falken tires. At 21,586 miles, an authorized Mazda dealer measured tread depths at 5/32, 5/32, 4/32, and 3/32 (rear tire at replacement threshold). This level of wear is abnormal for the mileage and creates a safety concern due to reduced wet traction and hydroplaning risk. Dealer inspection dated 12/16/2025. Mazda USA case number 00394959.
When Do 2025 Mazda CX-90 Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Mazda CX-90 Years
Best Mazda CX-90 Years to Buy
The best Mazda CX-90 year is 2025 with a reliability score of 63/100, rated good. Other strong picks include 2024 (38/100).
2025(this page)
2 recalls · 21 complaints
2024
11 recalls · 259 complaints
Mazda CX-90 Years to Avoid
No Mazda CX-90 years are statistical outliers in our data — all years score consistently.
See full Mazda CX-90 years-to-avoid analysis →Mazda CX-90 Reliability Score Trend
Mazda CX-90 reliability has improved in recent years, with newer models scoring an average of 63/100 compared to 38/100 for older years.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2024 | 38/100 | Risky |
| 2025 | 63/100 | Good |
Mazda CX-90 Reliability Compared to Other Years
2025 Mazda CX-90 Reliability by Powertrain
The 2025 Mazda CX-90 is available with 2 powertrain options. Here's how they compare on reliability.
| Powertrain | Complaints | Recalls | Incidents* | Crash Rating |
|---|---|---|---|---|
| Gas | 8 | 2 | 0 | 5 out of 5 |
| PHEV | 13 | 0 | 1 | 5 out of 5 |
| Total | 21 | 2 | 1 |
NHTSA tracks complaints separately for each powertrain configuration. Totals reflect the sum across all variants. N/T = Not tested by NHTSA.
* Incidents = crash + fire reports. A single complaint can include multiple incident types.
Frequently Asked Questions
Is the 2025 Mazda CX-90 reliable?
What are the most common problems with the 2025 Mazda CX-90?
How many recalls does the 2025 Mazda CX-90 have?
Is the 2025 Mazda CX-90 expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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