2019 Subaru Ascent Reliability Report

My 2019 Subaru Ascent windshield cracked from no apparent reason while driving on freeway. There was a loud bang sound and there is a circular crack quite symmetrical in the middle of the windshield. The diameter of the circular crack was ~2 inches wide. There is no hairline fracture. In recollection, it didn't feel like there was any rock or particle that ricocheted off the windshield. It felt more like it cracked on its own.

THE CAR EMITS GAS, PETROL FUMES IN THE CABIN VIA THE VENTS. THE CAR HAS BEEN BROUHGT BACK THO THE SHOP SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO REPAIR THIS. HAVE TAKEN A GAS SENSOR TO THE VENTS AND THE GAS SENSOR PROVES THAT GAS/PETROL FUMES ARE BEING RELEASED INTO THE CABIN AND CAN POTENTIAL CAUSE AFFIXATION. NOTE THIS HAPPENS WHEN THE CAR IS STATIONARY OR DRIVING

All of a sudden my vehicle accelerated after placing it in reverse with my foot on the brake. There was a screeching sound and I immediately shifted into (at least) Park. In attempting to exit my garage again, it repeated the same events. I parked the car and never did leave my residence. No dash lights etc. I am afraid to now drive this vehicle. This occurred several days before this mentioned event, but responded OK the 2nd time. In May of 2025 I actually crashed into a car across the street from this happening. Others are definately at risk. This actually occured twice during my 1st year of ownership, but was overlooked until now. I intend to take it to my dealer and have my vehicle inspected. There were no warning lamps etc.

Clouds of smoke at startup scince car was new.

DARK GRAY-BLUE SMOKE FROM THE EXHAUST ON START-UP, LASTING FOR SEVERAL MINUTES. LARGE PLUMES WITH STRONG NOXIOUS ODOR. SMOKE AND FUMES HAVE TRIGGERED SEVERAL SEVERE ASTHMA ATTACKS. NOTED ON MOST DAYS, SINCE VEHICLE WAS PURCHASED NEW IN APRIL 2019. FUEL EFFICIENCY IS FAR LOWER THAN THE 21-27 MPG CLAIMED BY SUBARU. ACTUAL AVERAGE IS 14 MPG.

My vehicle smokes when starting it. A lot of white smoke that can fill a parking lot. The smoke has a strong chemical smell.

THIS STARTED WITH ONLY 6K MILES ON 2019 ASCENT, THE BRAKES RIDE EXTREMELY ROUGH. BRAKING DOES ARE NOT AS EFFECTIVE AS THEY SHOULD BE. THIS MAKES BRAKING, GIVE THE CAR A BUMPY RIDE AS IT DECELERATES AND THE DRIVER AN UNEASY FEELING.

The break pads had to be renewed after 2.5 months because the ABS was engaging every time I used the breaks. At all speeds. 84,000 miles

Front brakes squealing at low speed stops. This was confirmed at the dealership when pulling into the service department. And, severe vibration and shuttering in the steering wheel and break pedal when applying brakes at high speeds. This could not be replicated at the dealership. Dealership inspected front brakes and 're surfaced front rotors twice during same visit. Same symptoms still occur. No visual early warning signs are or were present.

The contact owns a 2019 Subaru Ascent. The contact stated while driving approximately 70 MPH, the contact observed a crack at the bottom of the windshield by passenger’s side pillar. The crack then extended up to the center of the windshield just underneath the rearview mirror. The contact observed that the crack increased by a few centimeters every time the vehicle was driven. The contact had not taken the vehicle to the local dealer. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SHOP AND REPAIRED BUT NOT REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,965.

The contact owns a 2019 Subaru Ascent. The contact stated that the front passenger’s and driver’s side doors were difficult to open due to large gaps in the doors caused by improper welding. The contact also stated that an abnormal line had formed on the moonroof without incident while the vehicle was stationary. Upon investigation, the contact discovered NHTSA Campaign Number: 18V508000 (Structure) which she linked to the failure. The dealer was notified of the failure and stated that the cause of the failure was due to human error. The manufacturer was notified of the failure. The vehicle was not repaired. The failure mileage was approximately 30,920.

We observed Subaru Ascent 2019 (Limited) car handling poorly over bumpy areas, especially over bumps on turns even at speeds under 40 mph. Car feels as if it is loosing contact with the road. It is also jarring over bumps even while driving straight. In wet conditions, I do not know if I will be able to stop within the proper distance. We took the car to the dealer, that indicated front struts needed replacement. They could not provide an estimate of when struts would be available -- this was over one month ago. I am uncertain if a repair is possible to correct this apparent safety issue.

My Ascent is primarily driven in the city of San Francisco, a fairly hilly city. We have had issues with the suspension on this vehicle in the past, and I will need to install my third pair of struts in the coming weeks (the parts are currently on backorder). The CVT has also been replaced on the vehicle. The tires are routinely rotated, and we keep up with the maintenance schedule. We were driving home after dropping our daughters at school and while accelerating up a hill heard a crack. We immediately pulled over, and saw that the lower control arm had sheared.

There is a knocking or clunking noise at low speeds during and after turning in the front driver's side of the vehicle. Car has 17,500 miles on it. Assembled inspection suggests that tie rod (inner and outer), ball joint, stabilizer links are all intact and functioning properly. No loose components or fasteners. All bushings appear firm and intact. There is an apparent [XXX] ), though seemingly unreported issue with the front-end suspension system that dealerships and service techs can't seem to diagnose. At best, noises go away for a period of time then return. If it's an issue with a wear component then it may be that the OEM parts are deficient for use on this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

I am currently replacing my 3rd front windshield in 11 months on my 2019 Subaru Ascent (First 8.19.21, Second: 4.15.22; Third was replaced 7.5.22) from a simple rock chip. Within minutes of occurring the chip leads to significant cracking and the inability to navigate safely. It is my understanding that a class-action lawsuit has been filed on behalf of Subaru Ascent owners due to this very issue. It is my understanding Subaru is aware of their windshields being designed at an angle making them susceptible to frequent breaking.

The contact owns a 2019 Subaru Ascent. The contact stated that while driving at 35MPH, the struts were impacted hard which caused the vehicle to shake the dashboard. No warning lights as illuminated. The vehicle was taken to the dealer where they could not diagnose the failure and would not take apart the vehicle to inspect the strut. The manufacturer was made aware of the failure but refused to let the dealer work on the vehicle but offered to give 6,000 dollars on the new vehicle because the vehicle was nonrepairable. The failure mileage was approximately 39,634.

2019 Subaru Ascent purchased new. Auto has about 25,000 miles on it now. When driving at highway speeds the hood vibrates and shakes especially when there is a crosswind. This will damage the latch and cause the hood to fly open when driving at this speed which cold be dangerous. Called two Subaru dealers and they say that is normal. I have owned several cars and this is not normal.

Steering is so sensitive that it exhausted driver. Lane control is exhausting. Transmission looses power, but mechanics say nothing registering. The car smokes on cold start and white exhaust smells terrible. This is worse in summer when transmission is hot. Hatch can’t be left open when camping because it ran my battery dead. There is no lighting at the back of car and front interior lights, LED, time out.

My Subaru Ascent stopped dead while I accelerated to go on the interstate. All the idiot lights came on. The steering stopped working, the gas acceleration stopped working and my Subaru Ascent 2019 died in the middle of the interstate. I had to pay $150 for a tow to the nearest Subaru dealership, even though I was 65 miles from my home. It would have cost $450 to be towed to my local dealership. The dealership wouldn’t tell me if this was covered by warranty because they didn’t know. I was at about 65,000 miles and my original warranty had ended. In the end, Subaru replaced my transmission but never gave me a loaner. Subaru also kept saying it would be done soon, but took a week. In the mean time I had to find a way to work, and pay the tow bill. Now, my Subaru Ascent is feeling like it did before, such as hesitation when stepping on the gas. I believe Subaru put in a transmission that was the previous recalled one. I also believe that Subaru lied to me about putting in a brand new transmission. I have tried to make a service appointment for the recall and problems with the transmission, but there are no appointments available. I stopped looking when I got to the bookings that were a year out. No warning lamps before this, just hesitation when stepping on the gas pedal.

steering wheel drifting to the right, wabbly, unstable car dealer AppleFord in MD) checked and stated on Saturday August 13, 2022 that no problem with car, i am still having this problem, called Subaru at 844-373-6614, talked to Alex and issue Case #220815-22645 i am not comfortable to drive this car with issue, please advise