2019 Subaru Ascent Reliability Report

My 2019 Subaru Ascent windshield cracked from no apparent reason while driving on freeway. There was a loud bang sound and there is a circular crack quite symmetrical in the middle of the windshield. The diameter of the circular crack was ~2 inches wide. There is no hairline fracture. In recollection, it didn't feel like there was any rock or particle that ricocheted off the windshield. It felt more like it cracked on its own.

THE CAR EMITS GAS, PETROL FUMES IN THE CABIN VIA THE VENTS. THE CAR HAS BEEN BROUHGT BACK THO THE SHOP SEVERAL TIMES AND THEY HAVE NOT BEEN ABLE TO REPAIR THIS. HAVE TAKEN A GAS SENSOR TO THE VENTS AND THE GAS SENSOR PROVES THAT GAS/PETROL FUMES ARE BEING RELEASED INTO THE CABIN AND CAN POTENTIAL CAUSE AFFIXATION. NOTE THIS HAPPENS WHEN THE CAR IS STATIONARY OR DRIVING

Unknown. Electrical failures including eyesight, the dealers lie about the work they do, the latest was recent - they said sludge was everywhere which causes the timing to be off and said the entire engine needed to be replaced but refused to do so. I do not trust they were honest about the spot welds, as my VIN and contract were mysteriously changed after I took delivery. Battery dies, amp dies, head unit stops functioning for months at a time. Eyesight slams on brakes at last minute. I am told it’s normal to shut up and leave. For example the last time I took it in less than 30 days ago they said they changed the filters as well. They did not. According to them they owe me a new engine. I have Starlink and documents oil is changed by Subaru yet they claimed they had no record, and it is my fault so I need to replace engine.

During an inspection at the dealership in December 2023, the tech found the oil pan to be leaking. It was resealed during the same visit. Approximately 8 months later, the same problem was found again at the dealership. It was again resealed. Upon further research, this appears to be a recurring problem on similar vehicles.

Clouds of smoke at startup scince car was new.

DARK GRAY-BLUE SMOKE FROM THE EXHAUST ON START-UP, LASTING FOR SEVERAL MINUTES. LARGE PLUMES WITH STRONG NOXIOUS ODOR. SMOKE AND FUMES HAVE TRIGGERED SEVERAL SEVERE ASTHMA ATTACKS. NOTED ON MOST DAYS, SINCE VEHICLE WAS PURCHASED NEW IN APRIL 2019. FUEL EFFICIENCY IS FAR LOWER THAN THE 21-27 MPG CLAIMED BY SUBARU. ACTUAL AVERAGE IS 14 MPG.

THIS STARTED WITH ONLY 6K MILES ON 2019 ASCENT, THE BRAKES RIDE EXTREMELY ROUGH. BRAKING DOES ARE NOT AS EFFECTIVE AS THEY SHOULD BE. THIS MAKES BRAKING, GIVE THE CAR A BUMPY RIDE AS IT DECELERATES AND THE DRIVER AN UNEASY FEELING.

The parking/emergency brake lever was accidently activated while traveling at highway speed of 70mph. The lever is in a BAD location and close to where cell phone is charged, cup holders are and transmission shift lever. Cell phone charge cable caught on lever and LOCKED up rear brakes at 70MPH. Almost resulted in loss of life and crash!

BRAKES SHOOK VIOLENTLY AT HIGHWAY SPEED AND WHILE DESCENDING MOUNTAIN. TOOK TO DEALER AND THEY SAID THIS IS A KNOWN ISSUE. HAD TO REPLACE BRAKES AND ROTORS ON ALL 4 WHEELS. ASCENT HAD ONLY 7600 MILES. VEHICLE NEEDS TO BE RECALLED AND RETROFITTED WITH NEW BRAKES/ROTORS THAT CAN HANDLE THE DEMANDS/WEIGHT OF THE ASCENT.

The contact owns a 2019 Subaru Ascent. The contact stated while driving approximately 70 MPH, the contact observed a crack at the bottom of the windshield by passenger’s side pillar. The crack then extended up to the center of the windshield just underneath the rearview mirror. The contact observed that the crack increased by a few centimeters every time the vehicle was driven. The contact had not taken the vehicle to the local dealer. The vehicle had not been repaired. The manufacturer had not been informed of the failure. The failure mileage was approximately 50,000.

TL* THE CONTACT OWNS A 2019 SUBARU ASCENT. THE CONTACT STATED THAT THE WINDSHIELD CRACKED WITHOUT IMPACT. THE VEHICLE WAS TAKEN TO A GLASS REPAIR SHOP AND REPAIRED BUT NOT REPLACED. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. A DEALER WAS NOT CONTACTED. THE MANUFACTURER HAD NOT BEEN INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,965.

The contact owns a 2019 Subaru Ascent. The contact stated that while the vehicle was parked, the front windshield started to crack without incident or impact. The vehicle was diagnosed but was not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 16,000.

There is a knocking or clunking noise at low speeds during and after turning in the front driver's side of the vehicle. Car has 17,500 miles on it. Assembled inspection suggests that tie rod (inner and outer), ball joint, stabilizer links are all intact and functioning properly. No loose components or fasteners. All bushings appear firm and intact. There is an apparent [XXX] ), though seemingly unreported issue with the front-end suspension system that dealerships and service techs can't seem to diagnose. At best, noises go away for a period of time then return. If it's an issue with a wear component then it may be that the OEM parts are deficient for use on this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

The front suspension is making a clanking noise. Inspection of the front strut towers tops shows an interior separation of the rubber in the Strut bearing at 63k miles. There is also a noticeable difference between the left and right side relative to the components present. The space at the drivers side which is making the noise has a bigger separation in its components when the wheels are in a straight ahead position. The failure of this component can cause a catastrophic accident.

My Ascent is primarily driven in the city of San Francisco, a fairly hilly city. We have had issues with the suspension on this vehicle in the past, and I will need to install my third pair of struts in the coming weeks (the parts are currently on backorder). The CVT has also been replaced on the vehicle. The tires are routinely rotated, and we keep up with the maintenance schedule. We were driving home after dropping our daughters at school and while accelerating up a hill heard a crack. We immediately pulled over, and saw that the lower control arm had sheared.

I am currently replacing my 3rd front windshield in 11 months on my 2019 Subaru Ascent (First 8.19.21, Second: 4.15.22; Third was replaced 7.5.22) from a simple rock chip. Within minutes of occurring the chip leads to significant cracking and the inability to navigate safely. It is my understanding that a class-action lawsuit has been filed on behalf of Subaru Ascent owners due to this very issue. It is my understanding Subaru is aware of their windshields being designed at an angle making them susceptible to frequent breaking.

TRAVELING ON HIGHWAY AT 70 MPH WHEN A DEER JUMPED IN FRONT OF OUR CAR AND WE HIT IT WITH THE FRONT END OF THE VEHICLE CRUSHING THE FRONT END. ALL AIR BAGS IMMEDIATELY DEPLOYED AND THE FRONT END BEGAN SMOKING PROFUSELY. WITHIN MINUTES OF GETTING OUT OF THE VEHICLE IT BURST INTO FLAMES AND THE ENTIRE VEHICLE BURNED UP. CONCERNED THAT THESE VEHICLES WILL BURST INTO FLAMES DURING A FRONT END COLLISION AT HIGH SPEEDS.

The contact owns a 2019 Subaru Ascent. The contact stated that while driving at 35MPH, the struts were impacted hard which caused the vehicle to shake the dashboard. No warning lights as illuminated. The vehicle was taken to the dealer where they could not diagnose the failure and would not take apart the vehicle to inspect the strut. The manufacturer was made aware of the failure but refused to let the dealer work on the vehicle but offered to give 6,000 dollars on the new vehicle because the vehicle was nonrepairable. The failure mileage was approximately 39,634.

Steering is so sensitive that it exhausted driver. Lane control is exhausting. Transmission looses power, but mechanics say nothing registering. The car smokes on cold start and white exhaust smells terrible. This is worse in summer when transmission is hot. Hatch can’t be left open when camping because it ran my battery dead. There is no lighting at the back of car and front interior lights, LED, time out.

My Subaru Ascent stopped dead while I accelerated to go on the interstate. All the idiot lights came on. The steering stopped working, the gas acceleration stopped working and my Subaru Ascent 2019 died in the middle of the interstate. I had to pay $150 for a tow to the nearest Subaru dealership, even though I was 65 miles from my home. It would have cost $450 to be towed to my local dealership. The dealership wouldn’t tell me if this was covered by warranty because they didn’t know. I was at about 65,000 miles and my original warranty had ended. In the end, Subaru replaced my transmission but never gave me a loaner. Subaru also kept saying it would be done soon, but took a week. In the mean time I had to find a way to work, and pay the tow bill. Now, my Subaru Ascent is feeling like it did before, such as hesitation when stepping on the gas. I believe Subaru put in a transmission that was the previous recalled one. I also believe that Subaru lied to me about putting in a brand new transmission. I have tried to make a service appointment for the recall and problems with the transmission, but there are no appointments available. I stopped looking when I got to the bookings that were a year out. No warning lamps before this, just hesitation when stepping on the gas pedal.

steering wheel drifting to the right, wabbly, unstable car dealer AppleFord in MD) checked and stated on Saturday August 13, 2022 that no problem with car, i am still having this problem, called Subaru at 844-373-6614, talked to Alex and issue Case #220815-22645 i am not comfortable to drive this car with issue, please advise