Last updated: 2026-04-20
2021 Cadillac Escalade Reliability Report
The 2021 Cadillac Escalade scores 54/100 ("Mixed"). With 12 recalls and 68 owner complaints, buyers should proceed with caution.
Recalls
12
Complaints
68
Complaint Rate
16.8per 10,000 sold
Est. Repair Cost
$1007
Annual Fuel Cost
$3,500–$4,300
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Mixed reliability — proceed with caution and budget for repairs.
Top Issues to Watch
- ENGINE (49)
- POWER TRAIN (19)
- ELECTRICAL SYSTEM (18)
Generation & Refresh (US)
2021 is the first model year of the Fifth generation (GMT1UL).
- First-year models may have unresolved issues from the new design.
- Redesigned for the 2021 model year.
- Refreshed in 2025.
- 5th generation Escalade (US).
What this means for buyers
First-year models carry more risk — early production issues are common. Consider waiting for the second year if reliability is a priority.
Compare 2021 pricing and recall counts against 2022+ before deciding.
2021: Fifth generation (GMT1UL) Launch
Generation start — new platform.
2025: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2021 Cadillac Escalade?
A 54/100 score puts the 2021 Cadillac Escalade in the "Mixed" tier. Buyers should approach with eyes open. As a first-year redesign, early-adopter issues are common.
Complaint volume sits above average at 68 owner complaints alongside 12 recalls. Issues in engine (22) tend to be the costly ones.
Treat an extended warranty as non-negotiable and put engine (22) at the top of the inspection checklist.
Compared to the 2022 Cadillac Escalade, which scored 5 points higher. See also the 2020 Cadillac Escalade for an earlier comparison.
Pros
- +$120 cheaper to maintain than avg luxury fullsize SUVs
- +Infrequent unscheduled repairs
- +Below-average complaint rate for SUV
Cons
- −Below-average reliability score
- −Above-average recall count
- −ENGINE: Sudden engine failure and loss of propulsion (49 complaints)
- −POWER TRAIN: Engine failures and transmission problems (19 complaints)
Compare 2021 Cadillac Escalade With
Common Problem Categories
Safety
LOW RISK- 12 manufacturer recalls issued
Other
HIGH RISK- ENGINE (49)
- POWER TRAIN (19)
Recall Overview
12
recalls on record
The 2021 Cadillac Escalade has 12 recalls on record, which is above average. A high count can flag multiple component concerns, though it also shows the manufacturer is actively addressing known issues.
NHTSA.gov →Complaint Breakdown
16.8
per 10,000 soldSegment avg: 17.5
Safety Incidents
2
Crashes
2
Fires
2
Injuries
0
Deaths
NHTSA 4/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2021 Cadillac Escalade Recall Details
12 recalls have been issued for the 2021 Cadillac Escalade. All recall repairs are performed free of charge at authorized dealerships.
FUEL SYSTEM, DIESEL
General Motors, LLC (GM) is recalling certain 2021 Cadillac Escalade, 2021, 2023-2024 Chevrolet Tahoe, and 2022 and 2024 GMC Yukon vehicles equipped with a 6-cylinder diesel engine. The original fuel tank may have been replaced with an incorrect fuel tank, which can allow fuel to leak in a rollover crash.
Consequence
A fuel leak in the presence of an ignition source increases the risk of a vehicle fire.
Remedy
Dealers will inspect for the correct fuel tank and replace it, if necessary, free of charge. Owner notification letters were mailed November 5, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252512770. Vehicle Identification Numbers (VINs) involved in this recall became searchable on NHTSA.gov on September 18, 2025.
ENGINE AND ENGINE COOLING
General Motors LLC (GM) is recalling certain 2021-2024 Cadillac Escalade and Escalade ESV, Chevrolet Silverado 1500, Suburban, and Tahoe, GMC Sierra 1500, Yukon, and Yukon XL vehicles equipped with a 6.2L V8 gas engine. The connecting rod and/or crankshaft engine components may have manufacturing defects that can lead to engine damage and engine failure.
Consequence
Engine failure increases the risk of a crash.
Remedy
Dealers will inspect the engine, and as necessary, repair or replace the engine. For vehicles that pass inspection, dealers will add higher viscosity oil, install 6 oil fill cap, replace the oil filter, and update the owner's manual. Repairs will be performed free of charge. Owner notification letters were mailed June 18, 2025. Owners may contact Cadillac customer service at 1-800-333-4223, Chevrolet customer service at 1-800-222-1020, or GMC customer service at 1-800-462-8782. GM's number for this recall is N252494000.
POWER TRAIN
General Motors, LLC (GM) is recalling certain 2020-2022 Chevrolet Silverado 1500, 2500, 3500, GMC Sierra 1500, 2500, 3500, 2021 Cadillac Escalade, Escalade ESV, Chevrolet Tahoe, Suburban, GMC Yukon, and Yukon XL vehicles equipped with diesel engines. The transmission control valve may fail and cause the rear wheels to lock-up.
Consequence
Rear wheel lock-up can increase the risk of a crash.
Remedy
Dealers will install new transmission control module software, free of charge. GM will provide a special coverage program to cover the repair of transmissions that are identified by the remedy software as containing a defective control valve. Owner notification letters were mailed December 12, 2024. Owners may contact GM customer service at 1-888-988-7267, Cadillac customer service at 1-800-458-8006, GMC customer service at GMC 1-800-462-8782 or Chevrolet customer service at 1-800-222-1020. GM's number for this recall is N242454440.
Showing 10 of 12 recalls. View all on NHTSA.gov →
Buying a used 2021 Cadillac Escalade? Check its history first
Every 2021 Cadillac Escalade has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2021 Cadillac Escalade NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 21.2%
Safety Technologies
Cadillac EscaladeRepair Costs & Maintenance
Maintenance Rating
2.5Maintenance rating: 2.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$1007
vs $1127 avg for luxury fullsize SUVs
vs $652 avg for all vehicles
Repair Frequency
0.3
unscheduled repair visits per year
Severe Repair Probability
20%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
MPG & Annual Running Costs
Gas
16–23 MPG
Running cost: $4,500–$5,300/yr
Fuel + repair
13–21 city / 19–27 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2021 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| Escalade 2WD 3.0L 6-cyl | Rear-Wheel Drive | Automatic 10-spd | 21 | 27 | 23 | $3,500 |
| Escalade 4WD 3.0L 6-cyl | 4-Wheel Drive | Automatic 10-spd | 20 | 26 | 22 | $3,700 |
| Escalade 2WD 6.2L 8-cyl | Rear-Wheel Drive | Automatic 10-spd | 15 | 20 | 17 | $4,050 |
| Escalade 2WD 6.2L 8-cyl | Rear-Wheel Drive | Automatic 10-spd | 14 | 20 | 16 | $4,300 |
| Escalade 4WD 6.2L 8-cyl | 4-Wheel Drive | Automatic 10-spd | 14 | 19 | 16 | $4,300 |
| Escalade 4WD 6.2L 8-cyl | 4-Wheel Drive | Automatic 10-spd | 13 | 19 | 16 | $4,300 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2021 Cadillac Escalade.
Inspect engine for unusual noises or knocking
Check for any engine oil consumption issues
Test forward collision avoidance system for unexpected braking
Verify recall completion for engine and power train components
Test infotainment system for freezing or malfunctioning
Check for any error messages related to rear axle or transmission
Ensure exterior lighting functions correctly, especially day running lights
2021 Cadillac Escalade Common Problems by Component
68 owner complaints grouped by vehicle system.
ENGINE
49 complaintsSafety-relatedOwners report frequent issues with the 2021 Cadillac Escalade's engine, particularly involving sudden engine failure and loss of propulsion. Complaints frequently mention symptoms such as the engine unexpectedly shutting off, check engine lights activating, and unusual noises from the engine compartment. These issues often occur at varying mileages, with some incidents reported as early as under 30,000 miles and others around 80,000 miles. Safety implications are significant, with several owners describing scenarios where the engine failure occurred at highway speeds, leading to a loss of control and the need to navigate to safety without power. Additionally, there is a mention of a fire in one complaint. Buyers should be aware of these potential engine issues and the associated safety risks when considering a used 2021 Cadillac Escalade.
POWER TRAIN
19 complaintsSafety-relatedOwners report frequent issues with the power train of the 2021 Cadillac Escalade, primarily involving engine failures and transmission problems. Complaints often describe symptoms such as loud engine noises, stalling, and loss of motive power, typically occurring around 30,000 to 70,000 miles. Multiple reports highlight problems with lifters and camshafts, leading to engine replacements, while some mention the vehicle shutting off unexpectedly or failing to shift gears. Safety implications include one reported crash with injuries due to unexpected gear shifts and several instances of vehicles losing power while driving. Prospective buyers should be aware of these recurring issues, especially given that some vehicles are not covered by existing recalls despite experiencing similar failures.
ELECTRICAL SYSTEM
18 complaintsSafety-relatedOwners report several electrical system issues with the 2021 Cadillac Escalade, including backup camera malfunctions, random door locking, and dashboard display failures. Complaints frequently mention backup cameras displaying incorrect views, potentially obscuring visibility when reversing. Additionally, some owners describe unexpected door locking, which can trap occupants inside the vehicle. Dashboard displays flickering or going blank are also noted, often without prior warning. These issues are observed across various mileage ranges, with some occurring as early as 20,000 miles. Safety concerns include a fire incident resulting in injury and reports of sudden braking without obstacles, posing risks during operation.
ENGINE AND ENGINE COOLING (14 complaints)
ENGINE AND ENGINE COOLING
14 complaintsOwners of the 2021 Cadillac Escalade frequently report engine failures, with symptoms including abnormal noises, stalling, and loss of power. Complaints often mention the vehicle shutting off unexpectedly, sometimes accompanied by warning lights or unusual sounds such as squealing or ticking. These issues typically arise between 15,000 and 113,000 miles. Safety implications include the vehicle stalling at high speeds or losing motive power without warning, which could pose risks in traffic situations. Buyers considering this model should be aware of these reported engine problems and the ongoing recall-related part availability issues.
SEAT BELTS (6 complaints)
SEAT BELTS
6 complaintsSafety-relatedOwners of the 2021 Cadillac Escalade frequently report issues related to seat belt recalls, with several complaints indicating delays in recall repairs due to unavailability of parts. One complaint details a crash where the safety restraint light was illuminated, and the driver sustained a head injury and a broken leg after the vehicle stalled and was subsequently hit by another car. Some owners mention awaiting resolution for third-row seat belt retention issues, affecting their ability to use or sell the vehicle. These issues are described at various mileages, with one incident occurring at approximately 82,000 miles. The reports suggest that potential buyers should verify the completion of any outstanding seat belt recall repairs.
UNKNOWN OR OTHER (5 complaints)
UNKNOWN OR OTHER
5 complaintsOwners of the 2021 Cadillac Escalade frequently report issues related to unexpected vehicle stoppage and unresolved recalls. Multiple complaints describe the vehicle coming to an abrupt stop while driving or pulling off, leading to at least one reported injury. These incidents persist despite attempts at repairs, such as battery and transmission replacements, indicating unresolved underlying issues. Some owners also mention service alerts related to driver assist systems that dealers are unable to diagnose due to the absence of error codes. Additionally, a recall without a remedy leaves some owners unable to use their vehicles for extended periods, impacting their financial situations. Safety implications include potential rear-end collisions due to sudden stops, with at least one owner reporting injury from such incidents.
EXTERIOR LIGHTING (3 complaints)
EXTERIOR LIGHTING
3 complaintsOwners of the 2021 Cadillac Escalade report several issues related to exterior lighting. One complaint highlights that the day running lights may turn off unexpectedly, potentially affecting visibility. Another owner notes that tail lights are intensely bright, which could be distracting to other drivers. Additionally, there is a mention of a recall regarding exterior lighting, but some owners express frustration about delays in the availability of parts for repair. These issues are reported alongside other significant vehicle problems, such as engine failure, which could complicate safe operation of the vehicle.
FORWARD COLLISION AVOIDANCE (3 complaints)
FORWARD COLLISION AVOIDANCE
3 complaintsOwners of the 2021 Cadillac Escalade report issues with the forward collision avoidance system, notably involving unexpected braking events. Complaints frequently mention sudden and complete braking without warning, often described as "panic stops," occurring in clear conditions with no vehicles nearby. Another issue involves the Supercruise driver assistance system, where owners describe difficulty in disengaging the system, leading to loss of control and unintended slowing down of the vehicle. These incidents are reported in vehicles with mileage as low as 17,000 miles and shortly after purchase. The safety implications include potential for rear-end collisions due to unexpected braking and difficulties in maintaining traffic speed, which may be a concern for prospective buyers.
STEERING (2 complaints)
STEERING
2 complaintsSafety-relatedOwners report issues with the steering system of the 2021 Cadillac Escalade, including warnings related to the "service power steering column" and incidents where the steering wheel locks up, leading to a crash. Complaints frequently mention intermittent warning lights and messages concerning the steering and other electronic systems without corresponding error codes during diagnostics. One owner describes symptoms of battery drainage and frequent replacement of remote key batteries within two years of ownership. Safety implications are significant, as one report involves a crash due to loss of steering control. Potential buyers should be aware of these issues, which may occur even in relatively new vehicles.
FUEL SYSTEM (1 complaints)
FUEL SYSTEM
1 complaintThe contact owns a 2021 Cadillac Escalade. While the contact's wife was driving 70 MPH, the accelerator pedal was depressed; however, the vehicle failed to accelerate. In addition, the contact stated that the failure occurred while a tractor-trailer was driving closely behind the vehicle. The contact stated that an error code indicated a failure with the fuel pump drive module. In addition, the check engine warning light was illuminated. The vehicle was driven to the residence. The contact stated that the vehicle was unsafe to drive. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under recall. The contact referenced an unknown recall which had a similar failure description; however, the VIN was not associated with the recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 33,500.
When Do 2021 Cadillac Escalade Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Cadillac Escalade Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Cadillac Escalade Years to Buy
Based on reliability index scoreThe best Cadillac Escalade year is 2025 with a reliability score of 72/100, rated good. Other strong picks include 2020 (66/100) and 2019 (66/100).
Cadillac Escalade Years to Avoid
The worst Cadillac Escalade year is 2021 with a score of 54/100, primarily due to engine (22) issues. Also avoid 2023 (56/100).
2021
(Current Model)
2023
Cadillac Escalade Reliability Score Trend
Cadillac Escalade reliability has remained consistent across model years, averaging 63/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2019 | 66/100 | Good |
| 2020 | 66/100 | Good |
| 2021 | 54/100 | Mixed |
| 2022 | 59/100 | Mixed |
| 2023 | 56/100 | Mixed |
| 2024 | 65/100 | Good |
| 2025 | 72/100 | Good |
Cadillac Escalade Reliability Compared to Other Years
Frequently Asked Questions
Is the 2021 Cadillac Escalade reliable?
What are the most common problems with the 2021 Cadillac Escalade?
How many recalls does the 2021 Cadillac Escalade have?
Is the 2021 Cadillac Escalade expensive to maintain?
Don’t buy a 2021 Cadillac Escalade without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
Affiliate link — we may earn a commission at no cost to you.
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
Get notified when new recalls or reliability data is added for the Cadillac Escalade.
No spam. Only data updates for this model.
Browse More Cadillac Models
Browse More 2021 Vehicles
2021 KIA Sedona
Score: 88/100
2021 Lexus ES
Score: 88/100
2021 Honda HR-V
Score: 86/100
2021 Lexus RX
Score: 86/100
2021 Nissan Frontier
Score: 84/100
2021 Mazda CX-5
Score: 83/100
See incorrect data? Report an issue