2023 Jeep Wrangler Reliability Report

Frustration with the hybrid battery recalls fills much of this category. Owners describe the 95B fire recall followed by a second recall, 68C, for the same battery risk, with no remedy available yet. Some report lower fuel economy after the software update. Other reports describe the vehicle dying while driving, jumpy acceleration, and lunging forward during slow braking, one case ending inside a storefront. One Jeep caught fire at 3,465 miles. Two owners cut their fingers on sharp, peeling foil inside the driver door handle.

Power cuts out while driving, usually at highway speed on the 4xe. A dash message tells the driver to put the car in Park, the D flashes, and the Jeep coasts until it is turned off and restarted. Some cases happen within days of purchase or in the first few thousand miles. One power loss led to a rear-end crash that caused a head injury. Dealers often find no stored codes and cannot reproduce the problem. A few owners are also still waiting for the battery fire recall repair.

Front-end death wobble drives this category. Hitting a bump or overpass at roughly 50 to 75 mph sets off violent shaking that stops only when the driver slows to around 30 mph. Reports cluster between 9,000 and 13,000 miles on stock Jeeps that owners say have never been off-road. Dealer fixes include a new steering damper or new tires, and the shaking sometimes comes back. Separately, owners report all four shocks leaking at low mileage, one at 43,213 miles.

Sudden loss of motive power is the main complaint. At 60 to 70 mph on the highway, the 4xe loses speed, shows a charging or transmission warning, flashes D, and has to be stopped and restarted before it will drive again. Some owners say the Jeep fails to switch to gas when the battery runs out. Others report a surge just before it stalls, even after a recall repair. One crash with 2 injuries involved sudden acceleration after shifting into Drive. A freezing gauge cluster also appears.

Only 4 complaints are filed here, and most involve power loss on the 4xe. One Jeep shut down in electric mode about a week after a recall repair meant to prevent exactly that. Another lost hybrid battery power while pulling into traffic and then sat at the dealer for 28 days. One owner ran out of fuel with 37 miles of range still showing. Another has waited months on the 95B recall after being told not to charge the Jeep or park it near structures.

Windshields crack on their own with no chip or impact. Reports describe large cracks that appear while the Jeep sits parked, sometimes in cold weather and starting at the bottom center of the glass. One owner has gone through multiple windshields. A separate complaint says the front defroster blows air only toward the center, which leaves the glass in front of the driver fogged or iced in winter. The dealer called that normal operation and offered no fix.

In both complaints, no air bags deploy in a serious crash. One involves a hard front driver's side impact at 40 mph. The other is a rollover at 60 mph after the Jeep hydroplaned in rain. Together the two crashes injured 4 people, with fractures and head injuries among them. Two reports are too few to show a broader pattern. Both, however, describe major collisions where owners expected the air bags to fire and none did.