Last updated: 2026-03-04

2019 Mercedes-Benz GLC Reliability Score & Common Problems
The 2019 Mercedes-Benz GLC scores 68/100 ("Good"). With 28 recalls and 119 owner complaints, reliability is acceptable but not class-leading.
2019 is year 4 of the First generation (X253/C253; 2015).
Recalls
28
Complaints
119
Complaint Rate
16.4
per 10k sold
Below avgEst. Annual Cost
$807
Major Repair Risk
N/A
NHTSA Rating
5/5
Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues
28 recalls on record
Generation & Refresh (US)
2019 is year 4 of the First generation (X253/C253; 2015).
- Redesigned for the 2016 model year.
- Well-established in its generation — most early issues should be resolved.
- A refresh arrives in 2020.
- 1st generation GLC (US).
What this means for buyers
Well into the generation cycle — most design and manufacturing issues should be resolved by now.
First generation (X253/C253; 2015)
Should You Buy the 2019 Mercedes-Benz GLC?
The 2019 Mercedes-Benz GLC scores 68/100 ("Good"), placing it in acceptable but not class-leading territory. 2019 is year 4 of the First generation (X253/C253; 2015).
With 119 owner complaints, some reported issues may need attention, but we don't yet see evidence of a single dominant failure mode.
A pre-purchase inspection is recommended for used examples, with particular attention to electrical system (30). An extended warranty may provide additional peace of mind.
Compared to the 2020 Mercedes-Benz GLC, which scored 4 points lower. See also the 2018 Mercedes-Benz GLC for an earlier comparison.
Pros
- Acceptable reliability score
- Below-average complaint rate for SUV
- 5-star NHTSA crash rating
Cons
- Above-average recall count
- ELECTRICAL SYSTEM issues reported (16 complaints)
- UNKNOWN OR OTHER: PCV valve and sunroof (12 complaints)
- 8 fire incidents reported in owner complaints
Compare 2019 Mercedes-Benz GLC With
Common Problem Categories
Safety
- 28 manufacturer recalls issued
Other
- ELECTRICAL SYSTEM (16)
- UNKNOWN OR OTHER (12)
- STRUCTURE (6)
- ENGINE (6)
- POWER TRAIN (5)
- STEERING (4)
- VEHICLE SPEED CONTROL (2)
- VISIBILITY (2)
- BACK OVER PREVENTION (2)
- VISIBILITY/WIPER (2)
- ENGINE AND ENGINE COOLING (1)
- WHEELS (1)
- TIRES (1)
- AIR BAGS (1)
- SERVICE BRAKES (1)
Recall Overview
28
recalls on record
The 2019 Mercedes-Benz GLC has 28 recalls on record, which is above average. A higher recall count can indicate multiple component concerns. However, recalls also demonstrate that the manufacturer is actively addressing known issues. All recall repairs are performed free of charge at authorized dealerships.
NHTSA.gov →Complaint Breakdown
16.4
per 10k soldSegment avg: 20.3
Safety Incidents
Crashes
9
Fires
8
Injuries
8
Deaths
0
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2019 Mercedes-Benz GLC Recall Details
28 recalls have been issued for the 2019 Mercedes-Benz GLC. All recall repairs are performed free of charge at authorized dealerships.
EXTERIOR LIGHTING
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2019-2022 GLC 300, 2020 GLC 350e, and 2020-2022 AMG GLC 43 vehicles. The headlights may be incorrectly adjusted too high and create a glare for oncoming traffic. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."
Consequence
Incorrectly aimed headlights can reduce the visibility of oncoming traffic, increasing the risk of a crash.
Remedy
Dealers will inspect the headlight adjustment and correct it if necessary, free of charge. Owner notification letters were mailed February 23, 2024. Owners may contact MBUSA customer service at 1-800-367-6372.
STRUCTURE
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014-2020 C-Class, CLA, GLA, S-Class, GLC, and GLE vehicles. Please refer to MBUSA's recall report for specific vehicle details. The front roof panel located between the windshield and the panoramic sunroof may not have been bonded correctly to the vehicle during a prior repair, allowing the front panel to detach from the vehicle.
Consequence
A detached roof panel can become a road hazard, increasing the risk of a crash.
Remedy
Dealers will replace the front panel, free of charge. Owner notification letters were mailed on August 2, 2024. Owner notification letters will be mailed in phases, on, March 22,2024, and August 2, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. This recall is an expansion of NHTSA recall number 21V-197.
ELECTRICAL SYSTEM, COMMUNICATION
Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2017-2022 CLA-Class, GLA-Class, GLE-Class, GLS-Class, SLC-Class, A-Class, AMG GT-Class, C-Class, E-Class, S-Class, SL-Class, GLC-Class, CLS-Class, GLB-Class, and G-Class vehicles. Please refer to MBUSA's recall report for specific vehicle model details. An error in the communication module's SIM card software can cause a mobile network connection failure, disabling the emergency call (eCall) system.
Consequence
A disabled eCall system would prevent a vehicle occupant from contacting the emergency services call center in an emergency, potentially delaying emergency responders and increasing the risk of injury.
Remedy
The communication module software will be updated through an Over-the-Air (OTA) update or by a dealer, free of charge. Owner notification letters were mailed July 8, 2022. Owner notification letters will be mailed in phases, on July 8, 2022, May 17, 2024, July 29, 2024, and September 27, 2024. Owners may contact MBUSA customer service at 1-800-367-6372. MBUSA's numbers are for this recall is 2022060005 and 2023110006.
Showing 10 of 14 recalls. View all on NHTSA.gov →
2019 Mercedes-Benz GLC NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 18.4%
Safety Technologies
Mercedes-Benz GLC Repair Costs & Maintenance
Maintenance Rating
3.5Maintenance rating: 3.5 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$807
Repair Frequency
0.6
unscheduled repair visits per year
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
When Buying a Used 2019 Mercedes-Benz GLC
Key things to inspect or verify before purchasing, based on the most common reported issues.
- Inspect PCV valve for error code P052E71
- Check sunroof for cracks or signs of detachment
- Test transmission for smooth shifting between gears
- Verify recall completion for electrical system issues
- Test vehicle speed control for unintended acceleration
- Check for water leaks in the trunk and interior
- Inspect tires for uneven wear and alignment issues
Check Any 2019 Mercedes-Benz GLC's History Before You Buy
Reliability scores tell you what to expect from the 2019 GLC in general — but every car has its own story. Uncover past accidents, title issues, odometer rollbacks, and service records for a specific Mercedes-Benz GLC with a free VIN lookup.
Powered by VINExposed.com — free vehicle history reports using public title and safety data.
2019 Mercedes-Benz GLC Common Problems by Component
119 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
16 complaintsSafety-relatedOwners of the 2019 Mercedes-Benz GLC frequently report issues related to the electrical system, with several complaints involving the vehicle spontaneously catching fire while parked, often attributed to potential defects in the fuel or electrical components. Symptoms described by owners include the command system rebooting, key fob detection failures, and unexpected vehicle shutdowns, often without warning lights. These issues appear across various mileage ranges, with some incidents occurring around 25,000 to 40,000 miles. Safety implications are significant, particularly with reports of fires and loss of control due to electrical malfunctions. Buyers should be aware of these potential risks and the possibility of unresolved recall repairs.
UNKNOWN OR OTHER
12 complaintsSafety-relatedOwners report several recurring issues with the 2019 Mercedes-Benz GLC, particularly related to the PCV valve and sunroof. PCV valve failures, often associated with error code P052E, are noted by multiple owners to occur frequently just after warranty expiration, typically under 50,000 miles, leading to expensive repairs. Sunroof explosions are also mentioned by several owners, occurring without impact or warning while driving, causing significant glass shattering. Safety implications are evident, with reports of a crash due to vehicle malfunction and an incident of a vehicle fire after servicing. These issues suggest potential risks and costs for prospective buyers of this model.
STRUCTURE
6 complaintsOwners of the 2019 Mercedes-Benz GLC frequently report issues related to the vehicle's roof structure. Common complaints include the detachment of the panoramic roof panel and cracks in the sunroof, with several owners noting these issues around 25,000 to 40,000 miles. Symptoms described by owners include abnormal cracking sounds, water leakage in the trunk, and wind noise due to roof panel detachment. Safety implications are noted in cases where the sunroof explodes, leading to shattered glass inside the vehicle. These issues are not covered by existing recalls for many affected vehicles, and repairs are reportedly not covered under warranty for some owners.
ENGINE (6 complaints)
ENGINE
6 complaintsOwners report two primary engine issues with the 2019 Mercedes-Benz GLC. The first involves the Positive Crankcase Ventilation (PCV) valve and the P052E71 code, which are linked to emissions problems and potential engine damage. This issue often manifests as a malfunctioning actuator and has been noted to occur around 52,880 miles. The second issue involves cracked pistons, reportedly due to faulty wrist pins in the M274 engine, leading to severe engine shaking and sudden power loss. This problem has been observed at similar mileage, with one incident occurring at 52,839 miles. Safety implications are significant, as the sudden loss of power at highway speeds poses a risk of collision. Multiple owners describe the need for costly repairs and mention that these issues are known among other Mercedes-Benz owners.
POWER TRAIN (5 complaints)
POWER TRAIN
5 complaintsOwners of the 2019 Mercedes-Benz GLC frequently report issues related to the power train, with symptoms including stalling, unexpected acceleration, and jerking movements. Complaints often mention vehicles stalling or remaining in neutral when shifting from reverse to drive, and some report the vehicle rolling backward when stopped on a hill. Sudden speed reductions, as described in one report, occur without warning, posing a safety risk by unexpectedly slowing the vehicle on highways. These issues are typically reported around 50,000 to 63,500 miles. Safety implications include potential loss of control, as seen in cases of sudden deceleration or unintentional acceleration, although no crashes are reported. Buyers considering a used model should be aware of these recurring issues and the potential for costly repairs outside of warranty coverage.
STEERING (4 complaints)
STEERING
4 complaintsOwners of the 2019 Mercedes-Benz GLC frequently report steering issues, particularly when turning the vehicle. Common symptoms include a juddering or knocking sound, shaking or vibrating of the steering wheel, and a sensation of the wheels skipping or getting stuck, especially noticeable when backing out of parking spaces. These issues have been noted at low mileages, with one report mentioning a failure at approximately 15 miles. While no crashes or loss of control are directly reported, the described symptoms suggest potential safety concerns, as owners feel the axle might break or the vehicle might hit something. Buyers considering this model should be aware of these steering-related complaints and the lack of resolution in some cases.
VEHICLE SPEED CONTROL (2 complaints)
VEHICLE SPEED CONTROL
2 complaintsSafety-relatedOwners report incidents of unintended acceleration in the 2019 Mercedes-Benz GLC, particularly during low-speed maneuvers. Complaints frequently mention the vehicle unexpectedly surging forward, leading to crashes, with one case involving a collision with a planter and another with a concrete planter box. Both incidents resulted in airbag deployment and injuries, with one owner noting that the Event Data Recorder indicated a 100% accelerator pedal position despite minimal driver input. These issues are reported at mileage around 48,000, suggesting potential safety risks during low-speed driving conditions, such as in parking lots. Buyers should be aware of these incidents when considering a used model.
VISIBILITY (2 complaints)
VISIBILITY
2 complaintsOwners of the 2019 Mercedes-Benz GLC report issues with the vehicle's visibility components, specifically involving the sunroof and window mechanisms. One complaint describes the front stationary sunroof panel detaching while driving, posing a potential safety risk. Another owner mentions a malfunction with the driver's side window switch, which fractured during use, preventing the window from being lowered to clear fog, with the issue occurring around 27,500 miles. These reports suggest potential visibility and safety concerns related to component failure, particularly at higher mileages.
BACK OVER PREVENTION (2 complaints)
BACK OVER PREVENTION
2 complaintsOwners of the 2019 Mercedes-Benz GLC report issues with the rearview camera failing to display an image while attempting to reverse. Complaints frequently mention that this issue occurs without any warning lights activating. The problem surfaces at higher mileages, with one report specifically noting it at 76,954 miles. While no accidents or injuries are reported, the lack of rearview camera functionality poses a potential safety risk by increasing the likelihood of backover incidents. Buyers considering this model should be aware of the possible need for a software update to address the camera issue.
VISIBILITY/WIPER (2 complaints)
VISIBILITY/WIPER
2 complaintsOwners of the 2019 Mercedes-Benz GLC report two main visibility-related issues. First, there are instances of the moonroof spontaneously shattering while driving, even without any external impact or collision, which could pose a safety risk due to potential glass debris. Second, multiple owners describe persistent problems with windshield wipers skipping and failing to clear the windshield effectively, affecting visibility in wet conditions. These wiper issues persist despite replacement and adjustments by Mercedes-Benz, and no aftermarket wiper blades appear to fit the vehicle. The complaints do not specify mileage ranges, but they highlight ongoing visibility challenges that may impact driving safety.
When Do 2019 Mercedes-Benz GLC Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Mercedes-Benz GLC Years
Best Mercedes-Benz GLC Years to Buy
The best Mercedes-Benz GLC year is 2022 with a reliability score of 73/100, rated good. Other strong picks include 2024 (72/100) and 2021 (68/100).
Mercedes-Benz GLC Years to Avoid
No Mercedes-Benz GLC years are statistical outliers in our data — all years score consistently.
See full Mercedes-Benz GLC years-to-avoid analysis →Mercedes-Benz GLC Reliability Score Trend
Mercedes-Benz GLC reliability has remained consistent across model years, averaging 68/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 65/100 | Good |
| 2019 | 68/100 | Good |
| 2020 | 64/100 | Good |
| 2021 | 68/100 | Good |
| 2022 | 73/100 | Good |
| 2023 | 67/100 | Good |
| 2024 | 72/100 | Good |
Mercedes-Benz GLC Reliability Compared to Other Years
Frequently Asked Questions
Is the 2019 Mercedes-Benz GLC reliable?
What are the most common problems with the 2019 Mercedes-Benz GLC?
How many recalls does the 2019 Mercedes-Benz GLC have?
Is the 2019 Mercedes-Benz GLC expensive to maintain?
How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent — Top-tier reliability, minimal issues
- 60–79: Good — Reliable with some minor concerns
- 40–59: Mixed — Notable issues, research before buying
- 0–39: Risky — Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
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