Last updated: 2026-04-20
2021 Volvo XC60 Reliability Report
The 2021 Volvo XC60 scores 75/100 ("Good"). With 5 recalls and 31 owner complaints, reliability is acceptable but not class-leading.
Recalls
5
Complaints
31
Complaint Rate
7.5per 10,000 sold
Est. Repair Cost
$746
Annual Fuel Cost
$2,750–$3,000
Detailed Score Breakdown
Component-weighted complaints normalized by sales volume
Independent repair cost ratings
Recall count weighted by severity
Breadth of reported problem categories
The Verdict
Acceptable reliability — worth considering with a pre-purchase inspection.
Top Issues to Watch
- ELECTRICAL SYSTEM (9)
- STEERING (5)
- SERVICE BRAKES (4)
Generation & Refresh (US)
2021 received a 2021 facelift update for the Second generation (2017–present).
- Changes: New Android-powered infotainment system; New exterior design elements.
- Year 4 in this generation (2018–2023).
- 2nd generation XC60 (US).
What this means for buyers
Refresh years bring updates but can also introduce new issues. Check early recall data before buying.
2018: Second generation (2017–present) Launch
Generation start — new platform.
2021: This Model Year (Refresh)
2021 received a 2021 facelift update for the Second generation (2017–present).
2025: Mid-Cycle Refresh
Updated features and styling tweaks.
Should You Buy the 2021 Volvo XC60?
At 75/100, the 2021 Volvo XC60 lands in "Good" territory — acceptable, but not class-leading. 2021 received a 2021 facelift update for the Second generation (2017–present).
Owners log 31 complaints on this model year — enough to suggest attention is needed, but no single failure mode dominates yet.
Get a pre-purchase inspection on any used example, with extra attention to electrical system (9). An extended warranty is worth pricing out.
Compared to the 2022 Volvo XC60, which scored 3 points lower. See also the 2020 Volvo XC60 for an earlier comparison.
Pros
- +Acceptable reliability score
- +$113 cheaper to maintain than avg luxury compact SUVs
- +Low major repair risk (7%)
- +Below-average complaint rate for SUV
Cons
- −Moderate recall count
- −ELECTRICAL SYSTEM issues reported (9 complaints)
- −STEERING: Sudden loss of power steering assistance (5 complaints)
Compare 2021 Volvo XC60 With
Common Problem Categories
Safety
LOW RISK- 5 manufacturer recalls issued
Other
HIGH RISK- ELECTRICAL SYSTEM (9)
- STEERING (5)
Recall Overview
5
recalls on record
A moderate 5 recalls are on file for the 2021 Volvo XC60. Each one points to a specific safety or compliance issue identified by the manufacturer or NHTSA — check the list below before buying.
NHTSA.gov →Complaint Breakdown
7.5
per 10,000 soldSegment avg: 17.5
Safety Incidents
3
Crashes
0
Fires
4
Injuries
0
Deaths
NHTSA 5/5 Stars
Data sourced from NHTSA complaint filings and manufacturer recall notices. Complaint narratives are owner-reported.
2021 Volvo XC60 Recall Details
5 recalls have been issued for the 2021 Volvo XC60. All recall repairs are performed free of charge at authorized dealerships.
ELECTRICAL SYSTEM
Volvo Car USA, LLC (Volvo Car) is recalling certain 2020-2021 S90, 2020-2022 S60, V60, XC60, XC90, and 2022 V90 plug-in hybrid vehicles. The high-voltage battery may experience a short circuit within the battery module when the battery is fully charged and the vehicle is parked.
Consequence
A short circuit in a high-voltage battery increases the risk of a fire.
Remedy
Owners are advised not to charge their vehicles until the remedy has been completed. Dealers will inspect and replace the high-voltage battery module as necessary. In addition, dealers will update the software to monitor the battery. All repairs will be performed free of charge. Owner notification letters were mailed May 28, 2025. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10312.
STEERING
Volvo Car USA, LLC (Volvo Car) is recalling certain 2019-2022 V60CC, XC60, and XC90 vehicles. During steering gear assembly, double screws may have been assembled on top of each other, which can cause a screw to fall into the gearbox housing.
Consequence
A screw inside the gearbox housing can cause the steering wheel to lock up and increase the risk of a crash.
Remedy
Dealers will replace the steering gear, free of charge. Owner notification letters are expected to be mailed March 1, 2023. Owners may contact Volvo Car's customer service at 1-800-458-1552. Volvo Car's number for this recall is R10213.
SERVICE BRAKES, HYDRAULIC
Volvo Car USA, LLC (Volvo Car) is recalling certain 2021 S90L, 2020-2021 XC60, and XC90 vehicles. An improperly welded rotor and shaft may separate within the integrated brake system.
Consequence
Separation of the rotor and shaft may cause a reduction in braking assistance and a loss of the Antilock Brake System (ABS) and Electronic Stability Control (ESC), increasing the risk of a crash.
Remedy
Dealers will replace the hydraulic unit, free of charge. Owner notification letters were mailed October 22, 2021. Owners may contact Volvo Car customer service at 1-888-458-1552. Volvo Car's number for this recall is R10120.
Buying a used 2021 Volvo XC60? Check its history first
Every 2021 Volvo XC60 has a different past. A VIN check reveals hidden accidents, title problems, odometer rollbacks, and open recalls that reliability scores can't show you.
- Accidents
- Open Recalls
- Title History
- Odometer Rollback
2021 Volvo XC60 NHTSA Safety Ratings
Overall Safety Rating
Crash Test Results by Configuration (expand)
Gas Powertrain
Rollover risk: 15.5%
Safety Technologies
Volvo XC60Repair Costs & Maintenance
Maintenance Rating
4Maintenance rating: 4 out of 5Based on NHTSA complaint patterns, recall severity, and publicly available cost benchmarks.
Est. Annual Maintenance
$746
vs $859 avg for luxury compact SUVs
vs $652 avg for all vehicles
Repair Frequency
0.5
unscheduled repair visits per year
Severe Repair Probability
7%
chance of a major repair
Annual Cost Comparison
Category-level averages derived from publicly available industry reports (AAA, CarMD). Model-level estimates produced by Auto Reliability Index.
MPG & Annual Running Costs
Gas
23–25 MPG
Running cost: $3,500–$3,750/yr
Fuel + repair
20–22 city / 27–29 hwy MPG
Plug-in Hybrid
27 MPG
Running cost: $3,300/yr
Fuel + repair
26 city / 28 hwy MPG
Running cost includes EPA fuel-cost estimate and independent repair-cost data (repair cost estimated at model level). Excludes routine maintenance, depreciation, and insurance. Data as of 2021 EPA label cycle.
Gas trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| XC60 FWD 2.0L 4-cyl | Front-Wheel Drive | Automatic (S8) | 22 | 29 | 25 | $2,750 |
| XC60 AWD 2.0L 4-cyl | All-Wheel Drive | Automatic (S8) | 21 | 28 | 24 | $2,900 |
| XC60 AWD 2.0L 4-cyl | All-Wheel Drive | Automatic (S8) | 20 | 27 | 23 | $3,000 |
Plug-in Hybrid trims
| Trim | Drive | Trans. | City | Hwy | Comb | Fuel Cost |
|---|---|---|---|---|---|---|
| XC60 AWD PHEV 2.0L 4-cyl | All-Wheel Drive | Automatic (S8) | 26 | 28 | 27 | $2,550 |
Used Buying Checklist
Key things to inspect or verify before purchasing a 2021 Volvo XC60.
Test infotainment system for blackouts and rebooting
Check power steering for stiffness or locking
Inspect brake pads and rotors for wear, especially rear brakes
Verify BLIS warning lights activate consistently
Test Pilot Assist for erratic lane changes or braking failures
Check for water leaks in trunk and under carpets
Inspect tailgate operation for unexpected closing
2021 Volvo XC60 Common Problems by Component
31 owner complaints grouped by vehicle system.
ELECTRICAL SYSTEM
9 complaintsSafety-relatedOwners report several electrical system issues with the 2021 Volvo XC60, including the Sensus infotainment system and instrument panel going black, which disrupts drive modes and disables features like cruise control. Complaints frequently mention unexpected loss of power while driving, with some instances leading to the vehicle stalling or failing to respond to braking, contributing to one reported crash and injury. Multiple owners describe problems with the Blind Spot Information System (BLIS), electric windows, and seats ceasing to function, often after recent software updates. These issues are noted at various mileages, with some occurring as early as 18,000 miles. Buyers should be aware of the potential safety risks associated with these electrical malfunctions, including loss of vehicle control.
STEERING
5 complaintsOwners of the 2021 Volvo XC60 frequently report issues with the steering system, primarily involving a sudden loss of power steering assistance. Symptoms typically include the steering wheel becoming stiff or locking up, often without warning, and sometimes accompanied by a "Power Steering Service Urgent" message on the dashboard. These incidents occur at various speeds, with some reports indicating occurrences as early as a month after purchase and continuing at mileages up to 45,000 miles. Safety implications are significant, as multiple owners describe near-collisions due to the inability to control the vehicle's direction. Some reports also mention a grinding noise from the front end and link the issue to a steering rack failure, although not all vehicles are included in related recalls.
SERVICE BRAKES
4 complaintsOwners of the 2021 Volvo XC60 frequently report premature brake wear, particularly on rear brakes, with some needing replacement as early as 20,000 miles. Common symptoms include vibrating brake pedals and steering wheels, often occurring during moderate braking, which several owners experience between 30,000 and 42,000 miles. Some complaints also mention discrepancies in brake inspections when purchasing used vehicles, leading to concerns about safety and maintenance history. No crashes or loss of control are reported, but the described issues may imply safety risks due to compromised braking performance. This information is useful for potential buyers to consider potential brake maintenance needs when evaluating a used Volvo XC60.
UNKNOWN OR OTHER (3 complaints)
UNKNOWN OR OTHER
3 complaintsOwners of the 2021 Volvo XC60 report several issues related to vehicle automation and component operation. Complaints frequently mention problems with the Pilot Assist system, noting erratic behavior such as unexpected lane changes, steering towards obstacles, and failure to brake for stopped vehicles. Additionally, issues with the tailgate are reported, where it unexpectedly closes, sometimes striking individuals, despite prior repairs. Another common concern involves steering wheel vibrations at high speeds and during parking maneuvers, alongside loud engine noises and windshield cracking without external impact. These issues are reported across various timelines, with some occurring shortly after purchase, and have potential safety implications, particularly with the Pilot Assist and tailgate malfunctions.
LANE DEPARTURE (2 complaints)
LANE DEPARTURE
2 complaintsOwners of the 2021 Volvo XC60 report issues with the BLIS (Blind Spot Information System) warning light malfunctioning and displaying intermittently. Complaints frequently mention that the warning light on both the passenger and driver sides activates inconsistently, with one owner noting the indicator works about 40-50% of the time. The issue is first observed during long-distance travel, such as trips from Florida to Massachusetts, but persists despite software updates from dealers. Owners describe the system failing to provide warnings when passing or being passed by other vehicles, with one noting the indicator does not activate if there is a 9 mph speed difference between vehicles. While no accidents are reported, the intermittent functionality of the BLIS warning light could potentially lead to unsafe lane changes.
FORWARD COLLISION AVOIDANCE (1 complaints)
FORWARD COLLISION AVOIDANCE
1 complaintOn two occasions the automatic breaking/city safety engaged on my Volvo XC60 2021 vehicle. In both incidences there was no need for this to happen. First incident (o/a June 25, 2021) occurred while changing lanes. There was traffic but said traffic was a safe distance in front of me. I was startled by the immediate hard stop breaking and safety belts tightening around me. No accident occurred. Only traffic behind me needing to break to avoid rear ending me. Even though shaken I continued on my way and put it behind me. Second incident (Jul 7,2021) occurred in the I95 tunnel heading to Baltimore. There was no vehicle directly in front of me. Only a vehicle vehicle at least 6 car lengths or more ahead. There was a tractor trailer beside me and vehicles behind me. Again the automatic breaking/city safety engaged. The vehicle came to a hard stop. I was shaken and even more frightened by what happened. No accident occurred. However, the vehicles behind me had to immediately break. I can’t express enough how horrifying these incidents were, especially in the I95 tunnel. I called the Volvo dealership where I bought the vehicle and took it in for service the next day. They ran diagnostics on the vehicle. No codes were shown during testing. I am afraid to drive this vehicle. I was told the automatic breaking/city safety cannot be turned off. I don’t want to sound over dramatic but I fear for my life, my family and others. I don’t want this vehicle. I want a vehicle that I have control over. This safety system has failed!! This system puts my life and others in danger!! The only explanation I received from dealer was that this system works on a camera and radar. I was nonchalantly told a glare from a vehicle or road sign could cause this. This all is alarming to me. What is my recourse?!?! I am aware there were problems with the automatic breaking in Volvos in 2019 & 2020. This was said to have been resolved through recalls. Im worried and afraid of Volvo XC60 2021!
POWER TRAIN (1 complaints)
POWER TRAIN
1 complaintSafety-relatedThe contact owned a 2021 Volvo XC60. The contact stated that while driving approximately 25 mph, the vehicle suddenly began to accelerate and the brakes failed to stop. The vehicle crashed into a nearby fence causing the vehicle to flip. The air bags did deploy. The contact received injuries to their right shoulder and left knee. Medical attention was needed. A police report was filed. The vehicle was towed and had not been deemed totaled as of yet however, damage to the vehicle would be considered unrepairable. The dealer was informed of the incident however they were unable to assist. The manufacturer was not made aware of the failure. The approximate failure mileage was unknown.
AIR BAGS (1 complaints)
AIR BAGS
1 complaintSafety-relatedSide impact curtain air bags only deployed on right side (side of impact), causing head concussion from hitting driverside window on left side. Vehicle has been towed for repair, but may still be available for inspection for a short time. Fire department stated airbags tried but failed deployment. Contacted dealer. Dealer said contact Volvo North America. Volvo has yet to connect me to the right person or department.
VISIBILITY/WIPER (1 complaints)
VISIBILITY/WIPER
1 complaintHi, I bought this XC60 in SEP/2020 which is 2021type. In 2020 winter, after snowing The car's left(driver' window) doesn't work. I have searched the problem of wiper through on-line. I found the recall and then wrote on the manufacturer's online site & regular exam oil change Volvo service. But, I didn't get the right answer. They just this is not a recall SUV. When rainy days I can't see anything both of the wipers don't work and shows a warning of not working. It's too dangerous. I always bring a driver in order to open the window wiper cap. I have fixed it over 10 times. Today my wife drive this vehicle on a rainy day She was frustrated and fall into a dangerous situation. Both wipes don't work. Please review and fix it.
TIRES (1 complaints)
TIRES
1 complaintThe contact owns a 2021 Volvo XC60 equipped with Continental Tires, Tire Line: Cross Contact, Tire Size: 255/45/R20, DOT: (N/A). The contact stated while driving approximately 65 MPH, the rear passenger’s side tire had a blowout. The vehicle was taken to an independent mechanic where it was confirmed that there was a sidewall blowout. The tires were not replaced. The tires were the original tires. The manufacturer was notified of the failure. The approximate failure mileage was 17,000.
When Do 2021 Volvo XC60 Problems Start?
Based on owner complaint patterns, here's when common issues tend to appear.
Best & Worst Volvo XC60 Years
Comprehensive reliability analysis based on NHTSA data, owner complaints, and historical performance.
Best Volvo XC60 Years to Buy
Based on reliability index scoreThe best Volvo XC60 year is 2025 with a reliability score of 76/100, rated good. Other strong picks include 2021 (75/100) and 2020 (75/100).
2025
2021
(Current Model)
2020
Volvo XC60 Years to Avoid
No Volvo XC60 years are statistical outliers in our data.
All model years score consistently well. The Volvo XC60 maintains one of the highest industry standards for long-term durability across its entire production span.
Volvo XC60 Reliability Score Trend
Volvo XC60 reliability has remained consistent across model years, averaging 74/100.
Scores 0–100. Higher is better. Current year highlighted.
| Year | Score | Rating |
|---|---|---|
| 2018 | 74/100 | Good |
| 2019 | 72/100 | Good |
| 2020 | 75/100 | Good |
| 2021 | 75/100 | Good |
| 2022 | 72/100 | Good |
| 2023 | 74/100 | Good |
| 2025 | 76/100 | Good |
Volvo XC60 Reliability Compared to Other Years
Frequently Asked Questions
Is the 2021 Volvo XC60 reliable?
What are the most common problems with the 2021 Volvo XC60?
How many recalls does the 2021 Volvo XC60 have?
Is the 2021 Volvo XC60 expensive to maintain?
Don’t buy a 2021 Volvo XC60 without checking its VIN first — hidden accidents, title issues, and open recalls could cost you thousands.
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How We Calculate Reliability Scores
Auto Reliability Index scores are calculated on a 0–100 scale using a weighted formula that combines multiple public data sources. Each factor is weighted based on its predictive value for real-world ownership experience.
Key Ranking Factors
Complaint Severity
NHTSA owner complaints weighted by component category (e.g., powertrain, safety systems, electronics, cosmetic) — safety-critical issues carry more weight than cosmetic ones. Adjusted for sales volume so high-volume models aren't unfairly penalized.
Repair Costs
Independent reliability ratings based on repair frequency, average repair costs, and severity of typical repairs for each model.
Recall Impact
Number of NHTSA recalls weighted by severity. “Stop driving” and fire-risk recalls are penalized more heavily than minor software or labeling recalls.
Issue Diversity
Measures how many major vehicle systems (engine, transmission, electrical, braking, etc.) have recorded complaints. A vehicle with issues spread across many systems may indicate systemic quality issues.
Scores are grouped into four tiers:
- 80–100: Excellent— Top-tier reliability, minimal issues
- 60–79: Good— Reliable with some minor concerns
- 40–59: Mixed— Notable issues, research before buying
- 0–39: Risky— Significant problems, proceed with caution
Data is sourced from NHTSA recall records, owner complaint filings, and independent repair databases. Scores are recalculated as new data becomes available. While the weighting model is proprietary, all underlying data sources are public and traceable.
Get notified when new recalls or reliability data is added for the Volvo XC60.
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